# Page 2 | GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GetResponse the right Email Marketing solution for you? Explore 521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153948/GetResponse/reviews --- GetResponse 4.2 (521) [View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 2 - Reviews of GetResponse ## Showing most helpful reviews Showing 26-50 of 521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamie H. Owner Entertainment Used the software for: Less than 6 months ### "All-In-One " April 1, 2026 3.0 Overall, my experience with GetResponse has been very positive. It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset for growing and engaging your audience. I would recommend it to entrepreneurs and businesses looking for an all-in-one marketing solution. Pros I really like how user-friendly GetResponse is, especially for email marketing and automation. The templates are modern and easy to customize, and the automation workflows make it simple to set up campaigns without needing advanced tech skills. It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place. Cons One downside is that pricing can increase quickly as your contact list grows. Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out. Also, the interface can feel slightly overwhelming at first because there are so many features. Review Source AT Akshay T. Digital Marketing Intern Information Technology and Services Used the software for: Less than 6 months ### "Great Tool for Email Marketing" February 21, 2025 4.0 I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there customer support is also very good. Pros I like most about GetResponse is very user friendly, easy to use. We can send emails or we can automate the emails. Cons To learn some advance automation features of get response required more time. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Getresponse has more automation features. Review Source Response from GetResponse March 6, 2025 Thank you for your great feedback! We’re thrilled to hear that you find GetResponse user-friendly and packed with powerful automation features. 🚀 While advanced automation may take a bit more time to master, we’re here to support you every step of the way! 💙 If you ever need guidance, our customer support team is always happy to help. Welcome to smarter email marketing! - Justyna AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care Used the software for: I used a free trial ### "Get response review " April 4, 2026 4.0 Had an all-around good experience with get response would highly recommend to friends to colleagues thank you Pros Really enjoyed the templates email market customer support, and the security value for the money was so worth it would highly recommend Cons Really didn’t find much I disliked about it if I had to pick one certain thing I guess it would be the marketing and sales other than that super helpful Review Source MM Mike M. Owner Entertainment Used the software for: 6-12 months ### "Many opporunities but could be improved." December 18, 2024 3.0 Overall, I like the features and opportunities it has. For my needs, it is, however, a bit too confusing to use. And the support could definitely need an upgrade. It was almost as if the ones I have talked to did not know English that well and therefore did not understand what I was trying to get help with. Pros It has a lot of features and options for targeting campaigns. It is possible to build very complex email funnels with it. Cons It definitely takes quite a lof of time to learn how to use it and all its features. But what I like the least is the support I got when I asked for help. It was not very good and it was difficult to get proper replies, in my experience. Review Source Response from GetResponse January 31, 2025 Thank you for your detailed feedback, Mike! We're glad you find the features and campaign targeting options useful. I’m truly sorry to hear that you felt misunderstood by our support team—that’s certainly not the experience we want for you. We’re actively working to improve communication and ensure our team provides clear, helpful responses. Your feedback is really valuable, and if you'd like further assistance, please feel free to reach out to us anytime. 💙 – Mariana BA Brad A. Owner Business Supplies and Equipment Used the software for: Less than 6 months ### "Be careful when using their services!" November 15, 2024 1.0 I liked the software but their support is brutal and puts a really bad taste in your mouth. Pros Fairly easy to use. Very basic UI makes it easy to navigate Cons They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless Review Source Response from GetResponse January 31, 2025 Thank you for sharing your experience, Brad! I’m really sorry to hear about the issues you faced. We value your feedback and are constantly working to improve our support. If interested, please send an email to social@getresponse.com so we can follow up with you on this directly. Thank you! – Mariana KH Kiran H. Customer Service Consumer Services Used the software for: 6-12 months ### "My Experience With Get Response" September 20, 2024 2.0 I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management. Its easy to create amazing emails. It has AI powered tools. Pros Get Response offers a website & landing page builder. Its free to use for the first 30 days. I liked the autoresponder. Get Response has a mobile app. Cons For me automations are very limited. Its not user friendly. More advanced features are only available for higher paid plans. Review Source Response from GetResponse October 21, 2024 Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at social@getresponse.com! – Mariana HK Hakhim K. Team Lead Information Technology and Services Used the software for: 1-2 years ### "Best Email Marketing Solutions With GetResponse" August 27, 2024 4.0 Since deployment, we have been able to reach more clients and my experience has been amazing. Pros GetResponse comes with great email marketing features and helps us reach more audience successfully. Cons Well, there hasn't been major challenges. Review Source Response from GetResponse August 30, 2024 Thank you for your review, Hakhim! 😊 - Mariana RS Rod S. Recruiter Civil Engineering Used the software for: Less than 6 months ### "Ok Software" September 24, 2024 3.0 Very average compared to other market software. Pros Mass emailing and very visual when using the software. Cons Very difficult to set up and use daily with ease. Better products Review Source Response from GetResponse October 21, 2024 Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at social@getresponse.com—we’d love to assist! – Mariana VR Verified Reviewer Coach perosnnel Sports Used the software for: Less than 6 months ### "bon logiciel pour la livraison de mail " January 8, 2025 5.0 Pros facile a prendre en main et beaucoup d'option disponible ! Cons application au top, rien a redire. c'est facile a prendre en mains et on peut personnalisé pour chaque personne avec leurs contact Review Source Response from GetResponse January 31, 2025 Thank you for your wonderful review! 😊 We’re thrilled to hear you’re enjoying the ease of use and personalization options. If you ever need anything or have more feedback, we’re always here to help! 💙 – Mariana DE Deane E. administrtion International Affairs Used the software for: I used a free trial ### "capetrra avis" September 8, 2024 4.0 jaime sa et sa fait passer le temps quand jai rien a faire Pros jaime tout sur se site mais surtout le fait que sa nous pay Cons sa pai pas tres cher ses se que jai le moin apprecier Review Source Sylvain R. Direction Construction Used the software for: 1-2 years ### "Attention arnaque : renouvellement automatique sans possibilité d'annulation" July 22, 2024 3.0 mauvaise, je ne recommande pas cette société qui ne respecte pas ses clients Pros l'envoi de mails automatiques grace à l'autorépondeur Cons le service client Par exemple, ils te prélèvent l'abonnement annuel sans prévenir par un mail avant. Après impossible de se faire rembourser, même au prorata... Bref, un comportement malhonnête Review Source Response from GetResponse August 5, 2024 Hi Sylvain, thank you for your feedback. We're so sorry to hear about your experience. Can you please send an email to social@getresponse.com so we can follow up with you on this directly? Thank you! - Mariana CI Chinedu I. CEO Marketing and Advertising Used the software for: 6-12 months ### "My GetResponse Review" June 17, 2024 5.0 Pros Its features are super advanced and not complicated. Cons It's a little expensive especially for newbies Review Source Response from GetResponse July 2, 2024 Hi Chinedu, many thanks for your review! - Mariana VR Verified Reviewer Marketing Specialist Hospitality Used the software for: Less than 6 months ### "Not bad but expensive" April 15, 2024 4.0 Pros Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts. Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends. User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns. Cons Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms. Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform. Review Source Response from GetResponse June 13, 2024 Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable. Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thanks for choosing GetResponse! SS Stephen S. CEO Internet Used the software for: 2+ years ### "Get responses I must have for your business or brand" April 12, 2024 5.0 My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future. Pros What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software. Cons The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GetResponse Will get response has more features it's more advanced and I also just use more than one autoresponder just because you never know if you have any issue it's always good to have a backup. Review Source Response from GetResponse May 2, 2024 Hi Stephen, Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊 We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone. Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come. Best, Mariana NK Nyoro K. Construction Manager Construction Used the software for: 1-2 years ### "GetResponse Is a Must-Have Email Marketing Tool" May 1, 2024 5.0 Pros GetResponse is an essential solution that makes work easier for us. I like the capabilities of GetResponse. Cons GetResponse does not have flaws. GetResponse meets our needs. Review Source Response from GetResponse May 10, 2024 Hi Nyoro, Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊 Best, Mariana LS Leslie S. Owner Writing and Editing Used the software for: 1-2 years ### "Get Response Review" May 13, 2024 5.0 Pros I like how there's so many valuable free resources to help me. I even created content from the site to use as well. Cons Nothing honestly. I like everything so far. Review Source Response from GetResponse May 21, 2024 Hi Leslie, Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗 Best, Mariana CBK Charles Boampong K. Software Engineer Computer Software Used the software for: 2+ years ### "Email Marketing Software with High Conversions" November 23, 2023 5.0 I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort. Pros It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis. Cons Most of the advanced features require some learning curve. Review Source Response from GetResponse November 24, 2023 Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana VR Verified Reviewer Digital Marketing Expert Marketing and Advertising Used the software for: 1-2 years ### "Go get it it's the best out there." July 20, 2023 5.0 I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love. Pros Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is. Cons I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) Convertkit blocked my account and people behind convertkit are not nice and very rude. Review Source Response from GetResponse July 24, 2023 Hi there, Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated. Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings. If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse. Thank you for choosing GetResponse, and we feel lucky to have you as part of our community. Best regards, Abbie HA Hector A. Asistente Administrativo Information Technology and Services Used the software for: 6-12 months ### "Getresponse te ayuda a impulsar tu negocio" May 31, 2023 4.0 Nuestra experiencia ha sido positiva a nivel general. La automatización avanzada y la segmentación han mejorado la efectividad de nuestras campañas de correo electrónico; Sin embargo, el proceso de aprendizaje inicial y las limitaciones en planes de precios más bajos pueden ser mejorados Pros Permite crear flujos de trabajo automatizados, la segmentación de contactos en base a criterios específicos es genial, Se integra con numerosas aplicaciones, permite editar con solo arrastar y soltar, permite crear formularios de suscripción y páginas de destinos atractivas para la captura de nuevos leads Cons El proceso de aprendizaje inicial puede llevar tiempo, existen ciertas limitaciones en planes de precios más bajos, El servicio al cliente deberia mejorar Review Source Response from GetResponse June 5, 2023 Thank you for taking the time to share your experience with us. We're pleased to hear that you were satisfied with our service. Your feedback motivates us to continue delivering high-quality experiences for all our customers! Thanks, Abbie VR Verified Reviewer Content strategist SEO (marketing digital) Marketing and Advertising Used the software for: 2+ years ### "GetResponse : l'outil polyvalent et efficace en email marketing " August 27, 2023 5.0 Pour l'essentiel, GetResponse constitue un outil marketing tout-en-un, vous pouvez l'utiliser pour créer des emails, des sites web et optimiser la délivrabilité des emails. Pros GetResponse constitue un outil de marketing tout-en-un parfaitement adapté aux besoins des entreprises qui disposent d'une liste email d'au moins plusieurs centaines de personnes. Vous souhaitez créer un flux d'automatisation facilement ? C'est l'outil qu'il vous faut si vous voulez gagner en temps et en efficacité. J'utilise personnellement la plateforme pour envoyer des newsletters aux prospects de mes clients e-commerçants. Grâce à la fonction d'automatisation intelligente, j'arrive à segmenter ma liste d'email en un temps record. Ce qui me permet d'obtenir un taux de réponse important. Cons En dépit de ses nombreux points positifs, GetResponse devrait rendre le processus de création de formulaires plus simple et intuitif. Review Source Response from GetResponse August 30, 2023 Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna JJ Juliet J. Blogger Health, Wellness and Fitness Used the software for: 1-2 years ### "GetResponse Review - The Most Powerful Tool For Small To Medium Businesses." December 25, 2022 5.0 I found GetResponse to be the most powerful marketing tool for small to medium businesses where you can start for free. It has a lot of features such as CRM, automations, landing pages and many more to help grow your business. If you want access to more advanced features, you have to pay. Pros What I liked most is that GetResponse lets you create a free account that allows you to test the platform and make a decision before committing to a paid plan. GetResponse's long list of features is easy to use and a dashboard that is also easy to navigate. There are a lot of email templates and fantastic automations that you can create to grow your business. Cons Although the free plan offers a lot of features that one can use as a beginner, access to more advanced features are only available on the plus plan and higher and they are a bit pricey. The GetResponse automation features are not available to lower-tier users and also their deliverability rates need some improvement. Review Source Response from GetResponse January 17, 2023 Hi Juliet Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna John Vianny B. Self Employes Marketing and Advertising Used the software for: Less than 6 months ### "BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID" February 19, 2024 1.0 I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS. Pros Interface and user initially friendly experience. Cons Lack of support and lack of evidences they carry to not pay commissions Review Source Response from GetResponse March 5, 2024 Hi John, Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused. Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please don't hesitate to contact us. Mariana VR Verified Reviewer Administrative Assistant Government Administration Used the software for: 6-12 months ### "Getresponse is full of marketing suit, with some minor draw backs" February 22, 2023 3.0 If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better. Pros Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc. Cons I personally feel that other services seem to working a little better Reason for choosing GetResponse Various platforms are also available and working successfully. But it is very simple so i want to get this. If i wanted. Review Source Response from GetResponse March 21, 2023 Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team. Justyna DN Debbie N. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "GetResponse from a Person who is not techie" January 31, 2023 5.0 The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size. Pros Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support Cons Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support Review Source Response from GetResponse February 2, 2023 Hi Debbie, Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far! Thanks again, Abbie Eric N. Content Creator Computer Software Used the software for: 6-12 months ### "GetResponse Review" November 13, 2022 5.0 My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used. Pros I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from. Cons The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Sender](https://www.capterra.com/p/139770/SENDER/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GetResponse Because of the drag and drop feature and also the templates. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because it is a lot easy to use Review Source Response from GetResponse November 21, 2022 Hi Eric, Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie Similar Products Featured