# Livestorm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Livestorm the right Webinar solution for you? Explore 398 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153937/Livestorm/reviews --- Livestorm 4.7 (398) [View alternatives](https://www.capterra.com/p/153937/Livestorm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Livestorm Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews AJ Aja Nurse J Communication OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “The engagement tools—like chat, polls, and Q&A—helped make our sessions more interactive, and attendees could join instantly without downloading anything.“ May 8, 2026 LS Liam S Software EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “One issue I've encountered while trying to contact Livestorm requires quick attention: the connection frequently cuts off or disconnects during the conversation.“ July 18, 2023 bb bulent b Sr. DirectorMedia Production, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It was helpful that the instant replays and analytics dashboards were able to identify when I dropped off, which is priceless.“ July 16, 2025 ND Nolan D Client Experience ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable.“ February 16, 2024 AJ Aja Nurse J Communication OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “The platform was easy to use, fully browser‑based, and reliable for both small and large audiences.“ May 8, 2026 ND Nolan D Client Experience ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “Ruins events and makes your organization look unprepared.“ February 16, 2024 FK FRED K Students' PresidentHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing.“ May 9, 2024 FK FRED K Students' PresidentHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Maybe in poor network areas we encounter some disconnections.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 398 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ron H. VP Marketing Internet Used the software for: 1-2 years ### "Best live event platform out there" June 30, 2021 5.0 Honestly incredible. I love the platform, really like the whole vibe of the company and the people I got a chance to work with from Livestorm were kind and patient. Pros Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use. Cons There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) A friend of mine told me I should check out Livestorm because it's better, I did, and he was right. Review Source VR Verified Reviewer Analytics Market Manager Computer Software Used the software for: 1-2 years ### "Easy to set up and operate for customer webinars" April 14, 2022 4.0 We switched to Livestorm after a bad experience with a branded product in a middle of a series of webinars. The learning curve to get adjusted to the new product was surprisingly fast and we could continue the webinar program without any delay. The presenters and audience did not really notice that we changed platforms ! Pros Possibility to rehearse the webinar, greatly contributes to improve delivery and logistics Cons Customisation of interface is a bit basic with too many restrictions on layout Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Livestorm Recommendation from a customer and successful pilot Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Bad experience with product support Review Source VR Verified Reviewer Communication Officer Civic & Social Organization Used the software for: 1-2 years ### "Smooth and Reliable for Hosting Webinars" May 8, 2026 5.0 My overall experience with Livestorm was very positive. I used it from 2023 to 2024 while working as a Communications Officer at the Center for Research‑Action on Race Relations (CRARR), mainly to host webinars and online information sessions. The platform was easy to use, fully browser‑based, and reliable for both small and large audiences. The engagement tools—like chat, polls, and Q&A—helped make our sessions more interactive, and attendees could join instantly without downloading anything. Overall, it made managing and delivering webinars smooth and professional. Pros What I liked most about Livestorm was how easy it was to host webinars without requiring anyone to download software. Everything ran directly in the browser, the interface was clean, and attendees could join instantly. The engagement tools—like chat, polls, and Q&A—worked smoothly, which made our sessions more interactive and professional. Cons What I liked least about Livestorm was that some of the advanced features—like detailed analytics and higher attendee limits—were locked behind paid plans. The free version was good for basic webinars, but it felt limited when I needed more flexibility or larger events. Review Source HT Hanna T. Communication Manager Medical Devices Used the software for: Less than 6 months ### "DON'T subscribe to Livestorm!!!" December 8, 2020 1.0 \- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service! - Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second! I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service ! Pros The design of the software is nice. We chose it originally because it is a French company. Cons This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year Reason for choosing Livestorm I chose Livestorm over any other product because it had good reviews and it is a french company. But I now have to go to ZOOM and PAY 2 SUBSCRIBTIONS because Livestorm wont answer any of my complait emails!!! There is no problem on Zoom, it is a much better platform where you can have peace of mind! Review Source Response from Livestorm February 17, 2021 Hi Hanna, We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending. Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient. With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan. We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience. All the best, Daniella from Livestorm Enrico D. CEO Broadcast Media Used the software for: Less than 6 months ### "Perfect Webinar platform" June 3, 2020 5.0 We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities. Pros It is easy to use, has an enormous compatibility and some outstanding features. Cons The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device". Alternatives considered [Jitsi](https://www.capterra.com/p/162665/Jitsi/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing Livestorm The whole package including stand-alone-tab "Questions" Switched from [Demio](https://www.capterra.com/p/165411/Demio/) Supplier, hosted in France - DSGVO / GDPR! Review Source Ouali B. CEO Education Management Used the software for: Less than 6 months ### "Favorite tool we use at WebCongress for our clients consulting and training" December 12, 2022 5.0 Pretty amazing, we use it when we have big groups for bootcamp digital marketing trainings or 1:few consulting sessions with our top clients (banks, gov, comm and retail). Pros Clean design, easy to use and very intuitive. Our favorite part of it is the automatic recording and replays! Cons Maybe more integrations with other majors platforms. Multi-languages would be nice to have more too. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Livestorm privacy, branding customization, the user experience and for the Speed! Review Source Elizabete A. Product Marketing Manager Computer Software Used the software for: Less than 6 months ### "Great of online webinars " March 28, 2021 5.0 Great tool for our purpose - new feature launch webinars, including demo and Q&A. Easy signup for our users and opportunity to have the on-demand webinar recording. There are a few cool integrations we would like to try out as well with the future webinars. Pros We used Livestorm for new feature launch webinars. We were looking for a webinar platform that would have the possibility to have interactive webinars with the option of inviting users to speak on the stage and ask their questions. Livestorm delivered just that. Cons They offer UTM tracking for signups but it is only visible after downloading the csv file. For some reason, the main dashboard UTM cells were empty. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[WebinarNinja](https://www.capterra.com/p/191881/WebinarNinja/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Livestorm Livestorm had the best price vs. performance ratio for our use. Review Source Alex F. Digital Marketing Manager Biotechnology Used the software for: 6-12 months ### "Easy Webinar Software" September 11, 2019 5.0 Pros Ease of use Integrations Quick customer support Cons Would like to have better management of people who join webinars (bulk export from all webinars, CRM, ...) Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing Livestorm Webinars don't require users to download any software Review Source SW Shiloh W. Senior Human Resources Business Partner Human Resources Used the software for: 2+ years ### "What’s Livestorm? Consider my Insight to Know More Before Implementation " January 14, 2026 5.0 Livestorm not only enhances video conferencing but also nurture leads by capturing customer data which I sync to our CRM tools to help close many deals. Pros Livestorm makes it super easy and straightforward to run multi-track events and webinars with branded landing pages which shines during new product launches. Cons Livestorm has been a perfect tool whenever I turn to it to carry out video conferencing, lead generation and webinar scheduling. Review Source bB bulent B. Sr. Director Media Production Used the software for: 1-2 years ### "Gave me real insights for follow‑ups" July 16, 2025 5.0 Pros Livestorm produces a finished branding, calendar invites, CRM synchronisation and replay capability. It was helpful that the instant replays and analytics dashboards were able to identify when I dropped off, which is priceless. Cons When I went to switch screen share back to the video of the speaker it took a couple seconds to freeze and that was awkward. Review Source FP Fernando P. CEO Information Technology and Services Used the software for: 6-12 months ### "Livestorm for Live Webinars" April 24, 2020 5.0 We and our users liked a lot, useful and a foundation for us on this situation Pros This software fits with the way we wanted to broadcast our courses, easy to use, and great user experience. Clean and intuitive. Cons We need private rooms to create the team´s exercises Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Vimeo Livestream](https://www.capterra.com/p/175546/https-livestream-com/) Reason for choosing Livestorm better features and pricing structure Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Some special features as only web, limit for the participants. Review Source AS Aron S. Head of Digital Strategy Legal Services Used the software for: 6-12 months ### "Livestorm is the one. " April 5, 2021 5.0 Perfect. Great product and remarkably responsive team. Pros We were using Zoom and Adobe Connect for webinars and meetings. We switched to Livestorm and haven’t looked back. The best part of Livestorm is how well it always works. No glitches, nothing to figure out how to fix. And when we have had a question for support, they’re amazingly fast. Cons No cons at all. Livestorm has done everything we need it to do. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) We had issues and limitations with both of the other products and help was slow and often complicated. Review Source AG Aaron G. Senior Consultant Management Consulting Used the software for: 1-2 years ### "LiveStorm review" November 15, 2020 5.0 Pros Easy to set up and manage multiple events. We deliver our own webinars plus webinars for clients. With up to 6 video streams we can have panels which have been great. We can also profile the panelists (guest speakers) on the registration page which is nice. Our clients also really appreciate the user data we can given them afterwards using the analytics and data export functions of LiveStorm. Cons The support hours are slightly different to Australian business hours. Although there online user guides are very comprehensive. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Livestorm Interface. Live Support. No need for end viewer of webinar to download software as they simply view the webinar through their internet browser. Review Source FK FRED K. Students' President Higher Education Used the software for: 1-2 years ### "Happy IT Product User" May 9, 2024 5.0 Pros Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing. Cons Maybe in poor network areas we encounter some disconnections. Review Source MC Matthew C. Senior UX Designer Information Technology and Services Used the software for: 2+ years ### "Livestorm is essential for continuing the advancement of technology" October 5, 2023 5.0 With Livestorm's platform of helpful tools on the dashboard, we've dramatically enhanced our web-based services, where we engage with clients via webinars. The software has made our communication much more pleasurable. I continuously sing the praises of this program because of how helpful it is in facilitating dialogue with clients and potential ones. I appreciate how useful it is. Pros A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships. Cons It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so. Review Source VR Verified Reviewer Product Marketeer Computer Software Used the software for: 2+ years ### "Great tool for hosting webinars! " August 10, 2023 5.0 Pros Very user friendly! And great features like Q&A, automated emails prior & after the event, possibility to download the recordings. Cons It would be great to be able to host longer sessions across days, so we can do virtual conference days! Review Source EF Enrique F. Operation Manager Events Services Used the software for: Less than 6 months ### "It would be great if you..." May 13, 2020 4.0 We have manage to continue with our events, and led us to new options. Pros It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use. Cons Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files... Reason for choosing Livestorm more complete than regular video conference softwares, no downloads required, html based, easy to use, wide range of posibilities. but there must be some other improvements to make in a very short term. Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. Review Source Steven W. Customer Success Representative Computer Software Used the software for: 6-12 months ### "So easy and intuitive, for us and our customers!" November 17, 2017 4.0 Pros The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable. We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously. Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well. Cons The quality of the recorded replays could be better, but they are working on it. Other than that, its all great! Review Source Response from Livestorm December 18, 2017 Thanks for the great review Steven! Usability and engagement are our top priorities. We made great progress with the recording quality. Can't wait to show it to you :) DJ Doohwan J. Director Information Technology and Services Used the software for: 1-2 years ### "I can't broadcast without this S/W" July 9, 2020 4.0 \- I am a live broadcaster and presenter and I usually proceed a webinar 4 ~ 5 times per month. Before livestorm, I used Clickmeeting and Webex but these were not suitable for me. Finally I found Livestorm, I'm very satisfied about this. I will use this constantly if something more gorgeous S/W than Livestorm won't appear. Pros \- easy to user, especially making registration page and managing attendees - powerful function such as Q&A, Survey, Media & Screen sharing - cheap price Cons \- While I am broadcasting, I can't adjust my screen size(Camera view). I hope that this will be fixed in the future. - limited customization in design function on registration page Switched from [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) Registration page function Review Source ND Nolan D. Client Experience Manager Staffing and Recruiting Used the software for: 2+ years ### "Not dependable " February 16, 2024 3.0 Overall I would say "eh". They do have nice features, but the system itself needs to be more reliable. We are looking for alternative options that will be able to provide that. Plus they are incredibly expensive. Pros Registration page is nice, and the data following events is good too. Cons If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable. Ruins events and makes your organization look unprepared. Review Source VR Verified Reviewer Marketing Campaign Manager Computer Software Used the software for: Less than 6 months ### "Really good product but seriously lacking support" September 5, 2018 4.0 It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect. Pros The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic. Cons ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP. Review Source Response from Livestorm September 6, 2018 Hi there, Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product. You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change. We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America. With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again. As a reminder, our support docs are available at all times and cover most of the commonly asked questions. Thibaut BM Brandon M. CEO E-Learning Used the software for: 1-2 years ### "Just Works (without downloads!) and has Amazing Support, " November 19, 2019 5.0 With LiveStorm we are able to reach out to hundreds of customers at once and do live training. The live questions and the ability to have multiple admins on a meeting make it a great solution. It is built for the way the internet should work (seamlessly) and it does that job amazingly well. Pros There is no need for attendees to download software - it just starts working. Attendees love to be a part of the conversation. The small issues I have had have been responded to quickly and professionally by the support team. There is excellent communication. Cons Occasionally a user will have to refresh when video feeds switch so that their feed stays updated. Review Source Thomas T. Fondateur Les Engagés Management Consulting Used the software for: Less than 6 months ### " Super Tool for Multiplying Webinars" April 28, 2020 5.0 I conduct an average of 3 to 5 webinars per week with 10 to 150 people, I am very happy with the product and the customer service. Pros The simplicity to create a webinar, the possibility of extracting a lot of data, as the questions asked. Which allows you to refine are contained throughout the presentation. The ability to share a live youtube video and control playback. Cons At first, the lack of content to know how to create a great webinar, but it remains a point of improvement I think Review Source JH Jan H. Founder Education Management Used the software for: 6-12 months ### "Simple, intuitive and reliable" July 19, 2021 5.0 I’ve been using Livestorm for almost two years and am very satisfied - when I setup my own business recently it was a no brained to go with Livestorm again. Pros Really straightforward UX allows for quick creation and setup of webinars. Frictionless registration process with good customization options. Seamless performance during webinars. Cons Just not-picking, but resolution of shared presentations could be a bit higher. But only needed for small details (which anyway usually should not have a place in presentations). Reason for choosing Livestorm Pricing, functionality. Review Source AH Adam H. Director of New Product Development E-Learning Used the software for: Less than 6 months ### "Amazing customer service. Dead simple platform that is loved by our customers." June 28, 2017 5.0 It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties. Pros It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products. Cons Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement. Review Source Response from Livestorm November 15, 2018 Hi Adam, Thibaut here from Livestorm. It's been a while since you left your review, but I just wanted to chime in and let you know we've recently upgraded the limitation of 500 live attendees and now support 1,000. We also added on-demand webinars which you may like for your use case (it's a favorite for some of our customers in the education space). Thanks for your brilliant review! Best, Thibaut Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.