# BoardPAC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BoardPAC the right Board Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153900/BoardPAC/reviews

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BoardPAC

4.8 (129)

[View alternatives](https://www.capterra.com/p/153900/BoardPAC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BoardPAC

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

NP

Niromaal P

\-Accounting, 51 - 200 employeesUsed the software for: 1-2 years.

“It offers robust agenda creation and management tools, allowing administrators to schedule meetings, set agendas, and distribute materials efficiently.“

June 27, 2024

NT

Nadija T

Head of Legal and SecretarialInvestment Management, 10,001+ employeesUsed the software for: More than 2 years.

“Default settings on Board Pac are not intuitive and need to be adjusted“

June 8, 2023

VS

Vivek S

Company SecretaryBanking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Very much satisfied with the solution and is recommended for other corporates as well.“

March 19, 2026

MW

Manjula W

Assistant Company Secretary Banking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is little expensive and some features users request are not available“

May 31, 2023

ST

Shashikant T

Company Secretary and Vice President - SecretarialTextiles, 10,001+ employeesUsed the software for: More than 2 years.

“For Company Secretaries, it is easy to operate and reduces time of sending multiple emails.“

September 30, 2024

MS

Mansi S

Manager SecretarialFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Agenda editing option is not available.“

August 30, 2022

NJ

Niloo J

Head of InvestmentsFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Uploading updates is easier“

August 1, 2024

## Showing most helpful reviews

Showing 1-25 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shivantha P.  
Manager IT - Group Operations and Automation  
Food & Beverages  
Used the software for: 2+ years

### "BoardPAC is an application to make life easier for Board Members"

February 2, 2020

5.0

Exceptional customer service and fabulous Sri Lankan Product.

Pros

Portability of the Application Bug Free Application Super After Sales Service Used State of the art technology Security is the key for the application Used encrypted Database, which is increased the credibility of the customer.

Cons

Application should be platform independent. I think the Vendor is having a road map of the same.

Reason for choosing BoardPAC

Portability of the Application Bug Free Application Super After Sales Service Used State of the art technology Security is the key for the application Used encrypted Database, which is increased the credibility of the customer.

Review Source

Response from BoardPAC

June 17, 2021

Hi Shivantha, The team here at BoardPAC is thrilled to receive such a great rating, thank you. Team BoardPAC

DR

Divya R.  
coordinator- Group Corporate Services  
Telecommunications  
Used the software for: 2+ years

### "BoardPac Application Review "

August 21, 2020

5.0

so far BoardPac experience has been great. it has provided a consistent and reliable service that we can depend on to manage our meetings efficiently and effectively. BoardPac Service team is readily available to resolve any challenges we face with BoardPac. Value for Money.

Pros

what i most like about BoardPac is the fact that it is easy to install and use and the software has security features to ensure that it is not vulnerable to threats and cyber attacks.

Cons

that fact that the software is not compatible to install in certain devices.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPAC

Value for money

Switched from

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

wanted to explore another software that was affordable and reliable.

Review Source

Response from BoardPAC

October 8, 2020

Dear Divya, Thank you for your valuable review and feedback! We are delighted to hear that you are having an overall excellent experience with BoardPAC on value for money, efficiency and effectiveness.

VS

Vivek S.  
Company Secretary  
Banking  
Used the software for: 2+ years

### "BoardPac review"

March 19, 2026

5.0

Very much satisfied with the solution and is recommended for other corporates as well. The \[sensitive content hidden\] has been using this application and they find it very useful.

Pros

1\. User Friendly and easy to navigate 2. Secure and Robust for having e-meetings 3. Easy and convenient for the users 4. Helps in long record keeping

Cons

I have been using this application since last 3-4 years and i don't find any issues at this moment. Hope to see advanced integration of AI in coming days.

Review Source

WM

William M.  
VP  
Banking  
Used the software for: Less than 6 months

### "Poorly designed user interface, non-intuitive, frustrating to use"

June 26, 2018

1.0

There will be lots of angry users and management if you implement BoardPAC. There are much better solutions. Will not recommend BoardPAC.

Pros

Supports MP4 video upload. Side-by-side version comparison of uploaded files with option to copy over annotations.

Cons

Compared to other solutions, BoardPAC's method of creating a meeting and uploading files is cumbersome and time consuming to use. BoardPAC has lots to learn from others whereby simple drag-and-drop of files is really a breeze. BoardPAC does not support these common file formats - TXT, PPT, PPS, XLS and XLSX. So strange that it supports PPTX but not PPT. And also it has a strange requirement that files uploaded must be of minimun 5KB in size. Why? Changing the position of agenda items can use drag-and-drop but it is buggy and clumsy to use. Must remember to click "Save" as it doesn't automatically save the repositioning for you. For the meeting organiser, there is no easy way to determine whether an agenda item has been updated with the correct file version because you cannot see the filename of the uploaded file. Need to open the file to manually see the content to verify. So frustrating to use. There is no single click publishing of the meeting. Need to click the 'tick' mark for each uploaded file to 'confirm' before the file is visible to users. Imagine if you have lots of files, really too troublesome to use. Good idea to have side-by-side version comaprison but the way it is implemented makes it hard to identify which annotations are for which page to be transferred. Annotations on iPad app is unfriendly to use. There is no text tool for typing text on the page. Sharing annotations is not real time sync and buggy. Unreliable and unusable.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "BoardPAC vs BoardEffect"

September 29, 2025

4.0

Easy and user-friendly for meeting management. It was easy to navigate, although not many of the users are using it correctly.

Pros

It was my first time using BoardPAC upon joining my current company. I thought it was a very user-friendly platform and easy meeting management.

Cons

NA at that moment. I was thinking that it is the best online platform for all users to view their meeting materials.

Review Source

KD

Keshini D.  
Director Carsons Management Services  
Food & Beverages  
Used the software for: 2+ years

### "Review from Carson Cumberbatch PLC"

July 31, 2024

5.0

Pros

The fact that I dont have to use paper anymore and that everything is instantly available for the directors and management to review at their ease. So easy to use.

Cons

Just that there is no warning pop up for session time out

Review Source

KK

Kajal K.  
Sr. Executive Company Secretary  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "BoardPAC- Thermax Review"

October 30, 2024

5.0

Pros

BoardPAC helps us to conduct the paperless meeting. It is very much user friendly. BoardPAC team is available all the time for helping us to resolve the queries of our users.

Cons

New features can be developed for Compliances and Minutes of the meeting.

Review Source

ST

Shashikant T.  
Company Secretary and Vice President - Secretarial  
Textiles  
Used the software for: 2+ years

### "Boardpac Review - being used by Welspun"

September 30, 2024

5.0

Pros

Functions are very user friendly. Easy for directors to interface with it. Backend support has been excellent. For Company Secretaries, it is easy to operate and reduces time of sending multiple emails.

Cons

Did not notice anything of this sort with Boardpac.

Review Source

DK

Deepali K.  
Senior Manager- Company Secretarial  
Banking  
Used the software for: 2+ years

### "Experience with boardpac"

August 5, 2024

5.0

Very good. The team is responsive and addresses issues immediately

Pros

Very user friendly. No paper work involved. No cumbersome process.

Cons

Drag and drop. Instead it should allow uploading file at the desired location. This needs immediate attention. Have spoken to Alvis abt this.

Review Source

Response from BoardPAC

August 6, 2024

Hi Deepali, Thank you for your thoughtful review and for highlighting both the strengths and areas for improvement with BoardPAC. We're thrilled to hear that you find our platform user-friendly and appreciate our team's responsiveness. Rest assured, we're addressing your feedback and are committed to enhancing your experience. - Team BoardPAC

ME

Manikandan E.  
Senior Manager  
Banking  
Used the software for: 2+ years

### "BOARDPAC REVIEW"

August 21, 2024

5.0

very good product, stability and well helpful IT support team

Pros

Product is good to conduct paperless meeting and manage meeting agenda digitally.

Cons

used for 5 years and there are no major issues observed

Review Source

MW

Manjula W.  
Assistant Company Secretary  
Banking  
Used the software for: 2+ years

### "iMPORTANCE OF bOARDPAC"

May 31, 2023

4.0

Pros

When a technical issue arises, the Boardpac Company is readily available for the support

Cons

It is little expensive and some features users request are not available

Reason for choosing BoardPAC

It is easily available

Review Source

HU

Hansini U.  
Secretarial Assistant  
Banking  
Used the software for: 2+ years

### "Review of Board Secretary's Division - National Savings Bank"

March 3, 2023

4.0

More user friendly factors

Pros

Schedule Meetings, Reminders for Meetings, Record Purposes

Cons

When comes errors its quite difficult to manage specially working with tight schedule

Review Source

DW

Dhanushka W.  
Asst. Board Secretary  
Banking  
Used the software for: 2+ years

### "An instrument whoich makes meeting management efficient and saving resources. "

March 3, 2023

5.0

I have been using for last six years and found it as a good tool

Pros

avoid wastage of time and paper usage. on the other hand it saves recurring costs as well.

Cons

Difficulties faced during connectivity failures

Reason for choosing BoardPAC

Not applicable

Review Source

SW

Shireen W.  
Company Secretary  
Banking  
Used the software for: 2+ years

### "Boardpac Overall Review"

June 16, 2022

5.0

Fantastic experience, considering the amount of time taken to prepare and distribute board papers in the past, which only takes a few minutes if you are familiar with the Boardpac product.

Pros

The necessity of maintaining in hardcopy form of Board Papers is avoided, ease of finding past documents, actioning items is made easy

Cons

The non-availability of storing policy documents when it comes to a Group of Companies where the documents needs to be segregated to each company.

Review Source

Response from BoardPAC

July 7, 2022

Hi Shireen, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

SM

Shaheena M.  
Company Secretary  
Financial Services  
Used the software for: 2+ years

### "Review "

June 13, 2022

4.0

No paper work Easy to go with paperless system

Pros

BoardPac is an excellent software to maintain minutes.

Cons

User friendliness could be improved and make it less complicated

Review Source

Response from BoardPAC

June 30, 2022

Hi Shaheena, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

AD

Arun D.  
Senior IT Executive  
Consumer Goods  
Used the software for: 2+ years

### "A best product to handle the meetings with secure platform"

June 16, 2020

5.0

A best platform to manage the meetings & Board papers in a single dashboard which is led to paperless meetings with a more secure feature.

Pros

The simplicity of the user interface & securing ways of the application.

Cons

would like to mention the enhancing of the user application to iPhone & windows app, as with the business requirement we can provide the application to user preferred device.

Review Source

Response from BoardPAC

June 17, 2021

Hi Arun, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

BIR

Botlenyana Iris R.  
Office Manager  
Oil & Energy  
Used the software for: 2+ years

### "Save time and Money"

July 25, 2022

5.0

We have had a massive cost saving on printing because BoardPAC has turned us into a paperless entity when it comes to the preparation of board packs. And the time spent on printing and binding has been cut drastically. The documents that have to be approved get approved during the meeting, we don’t have to wait for board members to make time to sign a document.

Pros

Ease of use, time-saving as I only have to upload the documents required, cost-saving as I don’t have to spend much on printing board packs. Very easy to track meetings, and the approval functionality is the best for me as I don’t have to wait for board members to be available to sign the paper

Cons

i have no dislikes about this software.

Review Source

Response from BoardPAC

August 5, 2022

Dear Iris, Thank you for your valuable review and feedback! We are delighted to hear that you are having an overall excellent experience with BoardPAC.

NS

Nilani S.  
Director  
Education Management  
Used the software for: 2+ years

### "BoardPAC - An excellent tool for busy Directors "

June 4, 2020

5.0

BoardPAC is a great product and the service too is excellent. Overall it's an efficient tool that adds so much value in managing the board papers for busy directors.

Pros

The product is very user friendly and easy to handle. The audit trail gives a clear understanding of the action taken by others. This enhances the speed of decision making as well as makes it transparent. The automated functions add a great deal of efficiency to the entire process of handling the board papers in a seamless manner.

Cons

My personal experience has been great and I didn't come across any features that are missing. The integration too is very smooth.

Review Source

Response from BoardPAC

June 17, 2021

Hi Nilani, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

RA

Rajeev A.  
Attorney-at-Law / Secretary Bar Association of Sri Lanka  
Capital Markets  
Used the software for: 2+ years

### "Excellent product "

May 30, 2020

5.0

Excellent, I have no hesitation recommending it.

Pros

Ease of use, hassle free. Very responsive

Cons

Nothing really to complain about. Overall the product is very good

Review Source

Response from BoardPAC

June 17, 2021

Hi Rajeev, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

NN

Nisha N.  
Chartered / Company Secretary  
Banking  
Used the software for: 2+ years

### "Process efficiency enabler"

February 26, 2017

5.0

BoardPAC has helped improve the meeting processes of our Bank, be it Board, Board sub-committees or corporate management meetings. It is not only a paper saver contributing to the environment but also is a great time saver where the time of employees involved in photocopying packing and delivering is now utilized for important and productive tasks.

Pros

Ease of circulating the Board packs.

Cons

Not applicable

Review Source

Response from BoardPAC

June 17, 2021

Hi Nisha, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

AG

Anojh G.  
Senior Network & Security Engineer  
Financial Services  
Used the software for: 2+ years

### "My review on the best board portal solution "

July 8, 2020

5.0

The board solution is highly recommended for any company. Great experience with the solution and also the support team is prompt to action and very helpful.

Pros

This solution made our company board go from paper to digital. Made the meetings more secure and efficient. Favorite feature is the sighing for urgent approvals

Cons

Nothing to state right now.

Review Source

Response from BoardPAC

October 8, 2020

Dear Anojh, Thank you for your valuable review and feedback! We are delighted and grateful for highly recommending BoardPAC as the best board portal solution.

MNZ

Muhamad Najib Z.  
Senior Manager  
Banking  
Used the software for: 2+ years

### "Simple to use and meet our requirement"

October 9, 2020

5.0

Great experience

Pros

Fast distribution of meeting material, easy reference to meeting material, no need to carry printed paper around

Cons

We experienced technical glitches around mid this year, but it was resolved.

Reason for choosing BoardPAC

It meets our requirement

Review Source

Response from BoardPAC

October 26, 2020

Dear Muhamad Najib, Thank you for your valuable review and feedback! We are delighted to hear that you are having a 'Great experience'. We hope to continue the same.

BT

BoonKeong T.  
VP, Digital Banking  
Banking  
Used the software for: 2+ years

### "The most simple and secure board meeting management software. "

November 23, 2020

5.0

It has been very helpful. Training and support have been very helpful in using the application and resolving any issues or concerns.

Pros

It’s security features which makes high level board meetings and other meetings secure specially during \[resent times where remote meetings have become a necessity.

Cons

I did not come across any issues so far.

Reason for choosing BoardPAC

On premise solution

Review Source

Response from BoardPAC

June 17, 2021

Hi BoonKeong, The team here at BoardPAC is thrilled to receive such a great rating, thank you. Team BoardPAC

JG

Jithendri G.  
Senior Executive - Company Secretarial  
Insurance  
Used the software for: Less than 6 months

### "BoardPAC Review"

June 13, 2022

4.0

Good experience as it is easy to use.

Pros

Easy to use. This is a userfriendly software. Save time and resources because of being paperless.

Cons

Gets automatically logged out of the software after uploading papers and sometimes have to upload the same paper couple of times because of this issue.

Review Source

Response from BoardPAC

June 30, 2022

Hi Jithendri, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

IN

Imdaad N.  
Senior Deputy General Manager - IT & eCommerce  
Banking  
Used the software for: 2+ years

### "BoardPAC is a wonderful platform to conduct secure, paperless and interactive meetings"

May 12, 2017

5.0

organizing meetings have been easy, since the software was implemented. As Head of IT of the organization i drive the paperless smart office projects and BoardPAC help us to set the tone at the top by conducting paperless board & board committee meetings. And this platform is a secure platform which eliminates circulation of documents.

Pros

The product features and functionality is highly user friendly, mostly in our organization the BoradPAC is used by seniors and we have not received any negative comments and its easy to troubleshoot in case of a issue

Review Source

Response from BoardPAC

June 17, 2021

Hi Imdaad, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

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