# Linxup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Linxup the right Fleet Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews

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Linxup

3.9 (88)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Reviews of Linxup

Ease of use

4.1

Customer Service

3.7

## Pros and Cons in Reviews

RF

Robert F

Director Of OperationsConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“This feature helps everyone on our team—from the operations manager to our fleet mechanic—monitor location and status, ensuring safety and efficiency.“

March 19, 2025

HF

Helina F

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“Someone hit my driver from the back then drove off after pulling over & customer service helped pull the video and it’s sad to say but the cameras are worthless they will NOT get the plate.“

December 15, 2025

BB

Ben B

OwnerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 1-2 years.

“We also love the maintenance tracking for our fleet.“

April 8, 2025

HF

Helina F

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“That clearly defeats the purpose of the camera if you can’t read plate in an emergency“

December 15, 2025

TM

Tim M

Inventory ManagerAlternative Medicine, 51 - 200 employeesUsed the software for: More than 2 years.

“I also liked the ability to be alerted when the vans entered Geofences that were set.“

November 26, 2024

TM

Tim M

Inventory ManagerAlternative Medicine, 51 - 200 employeesUsed the software for: More than 2 years.

“They do increase their prices frequently but do not add many features.“

November 26, 2024

JC

Jesica C

Safety Compliance, DispatchTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“I enjoy working with Linxup and the awesome people I talk to.“

April 2, 2025

JC

Jzendra C

ownerTranslation and Localization, 2 - 10 employeesUsed the software for: 6-12 months.

“sensitive content hidden\] insinuated that I was a liar, 1 of my cars was actually stolen, i have records of speaking to the police around the time I reach out to \[sensitive content hidden\] to replace the tracker that was in that car.“

April 11, 2023

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DO

Dan O.  
Executive Assistant/Accountant  
Construction  
Used the software for: 6-12 months

### "Very Affordable and Very Accurate"

March 1, 2019

5.0

It helps us review which job sites the employees were at when they forget to mark it down on their worksheets.

Pros

It was easy to set up and easy to use! I didn't have to read the directions to get up and running!

Cons

Nothing I have come across as of yet! Great product!

Review Source

JC

Jesica C.  
Safety Compliance, Dispatch  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Safety & Compliance, Dispatch"

April 2, 2025

5.0

Overall. I enjoy working with Linxup and the awesome people I talk to. They are very helpful. The system is easy to understand and its easy to activate equipment.

Pros

The help from our Representative and the support team when we are in need.

Cons

It takes up to a 24 hour callback once a ticket is created when we really need help asap because our drivers are on the road and its imperative that we get them help asap during running hours.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Linxup

Convenience and the person we talked to helped us understand what we were getting and how to use the system.

Switched from

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Couldn't understand the system. Did not know who to talk to when we needed them.

Review Source

HF

Helina F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Owner operator "

December 15, 2025

1.0

Camera system is horrible. Bad quality and can’t read plates. This is second time that we could not get license plate due to being too blurry

Pros

Easy to use customer service is good but the camera system is taking people money and it’s not cool.

Cons

Someone hit my driver from the back then drove off after pulling over & customer service helped pull the video and it’s sad to say but the cameras are worthless they will NOT get the plate. That clearly defeats the purpose of the camera if you can’t read plate in an emergency

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Price was more than what they offered so I switched for better price

Review Source

Response from Linxup GPS Tracking

December 15, 2025

Helina, We're very sorry to hear you had a bad experience with our Dash Cameras. Depending on speed, angle, and road conditions, it can sometimes be difficult for the cameras to clearly make out license plate information. We are always working to improve our hardware and software to best meet our customers' expectations and will take your experience into our process. The Linxup Team

RF

Robert F.  
Director Of Operations  
Consumer Services  
Used the software for: Less than 6 months

### "Live tracking of our Fleet "

March 19, 2025

5.0

I’ve been very happy with Linxup. The real-time tracking functionality and responsive client support make it an excellent solution for our fleet and equipment needs.

Pros

I appreciate the real-time visibility it provides for all our vehicles and heavy equipment. This feature helps everyone on our team—from the operations manager to our fleet mechanic—monitor location and status, ensuring safety and efficiency.

Cons

Honestly, I don’t have any significant complaints. The system has performed well, and any issues that arise are addressed quickly by their customer support team.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Linxup

Cost and also a single platform for the trucks and equipment.

Review Source

Response from Linxup GPS Tracking

March 20, 2025

Robert, thank you for taking the time to share your thoughts about Linxup. We're thrilled that you're seeing benefits across all your operations and have had positive support experiences with us. We're here if you need anything else, just let us know!

TM

Tim M.  
Inventory Manager  
Alternative Medicine  
Used the software for: 2+ years

### "Good All in One Unit for Monitoring Vehicles"

November 26, 2024

4.0

Linxup was good for immediate live view and GPS while monitoring my delivery vans but just did not have the data storage to be within my industries compliance. It is a good all in one unit that is easy to install and setup. They do increase their prices frequently but do not add many features. Their customer service was always easy to work with.

Pros

Linxup allowed me to track the location of my drivers in real time and with live video of their view of the road and the driver. The unit was small and easy to connect to the car without having to remove anything. I also liked the ability to be alerted when the vans entered Geofences that were set.

Cons

They do not have as much data storage as some of the other companies and it is not possible to add additional camera's with the unit I was using. They were also constantly increasing their prices without many new features.

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Linxup

The overall price to get started was lower than the other products and provided the data we needed.

Review Source

FS

FRANK S.  
shipping manager  
Consumer Goods  
Used the software for: 2+ years

### "Linxup is A great product for DOT standards of today"

March 19, 2025

5.0

My overall experience is great I will Recommend this product to others.

Pros

The ease of connecting the devices to the trucks. Also, the navigation of the software.

Cons

the navigation of the log edits. It takes A bit of learning what you can and can't change on the logs

Alternatives considered

[Teltrac](https://www.capterra.com/p/76151/Teltrac/)

Reason for choosing Linxup

the ease of usage. the web site software as well as the management tools

Review Source

Response from Linxup GPS Tracking

March 20, 2025

Frank, we're so happy Linxup has been so helpful for you. We do everything we can to make sure our software is easy to use so you can spend more time focusing on your business. Please let us know if there's anything more we can do to help.

MH

Mark H.  
CEO  
Utilities  
Used the software for: 1-2 years

### "Tracking Trucks Made Easy"

January 13, 2025

5.0

We have been with many mapping services over the years and Linxup has been one that was very easy to use and their policies were easy to agree with.

Pros

The program is very easy to use and we have been pleased with it

Cons

The mapping isn't always available to see the street view location.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

It was not user friendly. No customer service.

Review Source

RB

Rhonda B.  
Dispatcher  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Accurate location results!"

April 2, 2025

4.0

Linxup is a wonderful tool; our go-to in mapping where our Techs are, the distance from where we need them to get to next, history, etc. I haven't used all the features since I'm fairly new to the tool, but what I have used, it certainly fits the need. Thank you for inquiring on how to better serve your users.

Pros

The functionality of the product works well for our needs. We are able to locate our Techs quickly, pinpointing exactly where they are which aids in providing spot-on response times to our customers.

Cons

I'm wondering if the tool has the capability to give the name of the location along with the address. For example, if I select a driver, the tool instantly shows me where they are and provides the address. Can it also share the name of the business? I understand this might not always be possible or even accurate depending on where the vehicle is located, but where possible it would save time in determining if such address where we expect them to be, matches up with the name of the business. We don't always know the address but to have a quick glance and say ok they are at 'General Mills' would be great. I realize this might requires another layer of programming but since the app already shows the names of some locations nearby, maybe it's possible... or maybe a link to the address which my lead to the name since it's tied to Google Maps. Just a thought to improve our efficiency.

Review Source

BB

Ben B.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Linxup is a Solid Step in the Right Direction!"

April 8, 2025

5.0

Linxup has been such an asset to our growing company. For us, it’s not about tracking our employees’ every move - it’s about accuracy in customer billing with time spent on site and safety while working in a busy Metro area. Geofencing helps to quickly glance and get an idea of where every member of your team is throughout the day to help plan further dispatching.

Pros

Easy to setup. Easy to use. It’s as simple as that. We also love the maintenance tracking for our fleet. We have alerts set for oil changes and regular maintenance that can be easily missed otherwise during the hustle of each day.

Cons

I wish it had longer maintenance tracking.

Review Source

DT

DrWilliam T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Substandard product and App features don't work well"

July 1, 2023

2.0

Pros

None really that other companies don't offer. Linxup is not special in any way.

Cons

Every time this GPS company makes an upgrade to their GPS App the make it worse than before. Very difficult on the eyes and way too fidgety to see where the vehicle is. Customer service is practically non-existent as well. At present my trackers are all OFFLINE for over 10 days and they are certainly not moving their feet to get them working for me and act like they could care less that the product I am paying for doesn't work. They act like it is my problem and not theirs. I am going to look for another company as soon as possible since I am tired of dealing with the problems this one has. Would advise not using them and looking elsewhere.

Review Source

BM

BILL M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "ELD & GPS Tracking"

June 1, 2019

3.0

Pros

The IFTA Plus...makes my life easy at fuel tax time

Cons

Tablet disconnects from truck (getting better though)

Review Source

Response from Linxup GPS Tracking

June 10, 2019

Hi Bill, thanks so much for your feedback regarding our ELD product. We're happy to hear that IFTA helps to reduce some burden on your end. Regarding the tablet disconnecting, we wanted to ensure that you're running the latest Data Service App (DSA) software (version 1.5.4) for best results. Also, we are in the process of releasing a tablet software update across all of our ELD devices in circulation over the course of the next three weeks that should address a number of issues that could cause a dropped connection. We'll keep an eye on your account when rolling these updates out, though please do let us know if this issue persists. Thank you!

ME

Michael E.  
owner  
Real Estate  
Used the software for: 2+ years

### "Bang for the Buck"

December 5, 2022

5.0

A plus

Pros

easy to install the plug in, then I switched to hard wired, love it

Cons

updates, but there fine once you get used too

Reason for choosing Linxup

price and easy to use

Review Source

SS

Summer S.  
Chief  
Religious Institutions  
Used the software for: 1-2 years

### "Helpful monitoring "

December 8, 2022

5.0

Not sure yet

Pros

Size; durability , wireless signal strength

Cons

Cons: battery life; unable to change temp from Celsius to Fahrenheit.Fairly costly for one monitor

Review Source

DJ

Daron J.  
President  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Linxup experience"

June 6, 2019

4.0

Pros

simple enough to use effective enough to provide needed information

Cons

devices are not as reliable as they should be.

Review Source

Response from Linxup GPS Tracking

June 10, 2019

Hi Daron, thanks for your feedback! We're interested to hear more about the issue you're experiencing or the specific problem you're trying to solve. I'm including my personal contact info to you directly and I'll be happy to get you in touch with the right person, based on what you're trying to solve. You can also feel free to contact our support team at 1-877-732-4980 at your earliest convenience.

LH

Lewis H.  
VP of Operations  
Construction  
Used the software for: 1-2 years

### "My Linxup Comments"

May 31, 2019

4.0

Pros

The ability to get instant information.

Cons

The inability to save route maps for future reference. I would like to save certain vehicle route maps.

Review Source

Response from Linxup GPS Tracking

June 10, 2019

Hi Lewis - Thank you for the feedback! At this time you can't save a specific route to view on the map, but you can use Route Replay to go back and view routes by vehicle for at least one year. You can also download all data from routes to an excel file. We're passing along your suggestion to our product development team for consideration as an additional feature.

NP

Norman P.  
Owner  
Construction  
Used the software for: 2+ years

### "Always have to re sign in."

September 17, 2019

5.0

Pros

It locates my trucks and I can put my jobs on the map so I know how close or far they are.

Cons

I have a screen didicated to Linx up and I always have to re sign in every day or so. The passed routes do not stay available long enough.

Review Source

JK

Jeff K.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Severely Disappointed"

December 31, 2022

2.0

I have had nothing but problems with this company. The customer service is absolutely terrible. No one follows through in a timely matter. Trucking is a 24/7/365 operation with a requirement to use an ELD. Your company does not provide the required support for this type of business. Waiting 2 days or more for a return phone call from tech support regarding the ELD's is unacceptable. With all of these issues, we will most likely be leaving your company for a better solution.

Pros

It's easy to use. ELD is easy to install. Trailer tracker not so much.

Cons

The ELD has glitches that severely impact our operations. I advised a few months ago about the issue and nothing was ever done about it. I've requested the cab cards for Apollo more times than I can count and still have not received them. That is actually a DOT violation to not have them in the truck.

Review Source

JR

Jeff R.  
Owner  
Computer Networking  
Used the software for: 6-12 months

### "Equipment does not work"

August 28, 2019

1.0

Sucked

Pros

When it works is good. It just never works

Cons

Worked for about a month, paid for 5. Asked to have device replaced and they wanted a deposit to fix thier falty equipment

Review Source

Response from Linxup GPS Tracking

September 11, 2019

Hi Jeff - We're so sorry you experienced difficulty with your devices. We do require a refundable deposit to send out replacement equipment to ensure that defective equipment is returned. When processing a replacement we will also include labels to ship the defective devices back for free, and your full deposit is returned upon receipt. If we can assist with getting you replacement devices, please contact customer support.

JC

James C.  
President  
Construction  
Used the software for: 2+ years

### "Linxup GPS"

September 23, 2019

5.0

Pros

It makes it easy tracking my vehicles as they come and go

Cons

Not much Would like a better volume discount

Review Source

TH

THOMAS H.  
CONTROLLER  
Automotive  
Used the software for: 2+ years

### "REVIEW OF LINXUP SYSTEM"

September 24, 2019

5.0

Pros

REPORTS, TRACKING OF LOCATION OF TRUCK DRIVERS

Cons

NOTHING, WE HAVE NO PROBLEMS WITH USE OR FUNCTION OF SYSTEM

Review Source

AH

Aaron H.  
Director of People and Culture  
Wholesale  
Used the software for: 1-2 years

### "It's not bad"

September 26, 2019

3.0

It's okay not bad.

Pros

Very easy to use. This is a very simple plug and play system.

Cons

The maps. They need to do a better job with updating the speed limits in the system. It is a drag to have to do that on our end. Although, I guess it's a plus to be able to update it if needed.

Review Source

rD

roy D.  
Ops Manager  
Security and Investigations  
Used the software for: 2+ years

### "GPS for Field Techs"

February 19, 2019

5.0

We've increased tech productivity and with the grading system we've achieved piece of mind for our tech's safety.

Pros

The APP is very easy to use and extremely accurate. Love the Score it provides as a baseline.

Cons

Really don't have any negatives. Does what we need and easy to use.

Review Source

GB

Greg B.  
Parts Manager  
Automotive  
Used the software for: 1-2 years

### "GPS Tracking made Easy"

February 22, 2019

5.0

Pros

I like that I am able to see where my delivery trucks are and I am able to give real time updates to Customers should they ask for an ETA

Cons

So far nothing is bad, I had one issue where the vehicles were disappearing from my screen, but the Support team was able to quickly figure out that I need to do some cleaning of files on my end and all was back to normal instantly.

Review Source

TP

Tony P.  
Managing Dispatch  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Linxup GPS"

September 17, 2019

5.0

Tracking my equipments

Pros

Ease of use , able to see where drivers and equipment are immediately

Cons

Equipment tracker battery does not long enough

Review Source

WG

Wayne G.  
user  
Automotive  
Used the software for: Less than 6 months

### "Beware of the NO REturn Policy"

September 17, 2020

1.0

I purchased this product and it is not going to work for my application. I called and sent e-mails regarding the return and they state they do not have a return policy. No where does it say you cant return it and the website states the return policy.......... Beware. Once you purchase it, you own it!

Pros

Nothing Product did'nt work for my application

Cons

The no return policy. After two attempts, the support side no return, and the website states RMA proceedures

Review Source

Response from Linxup GPS Tracking

October 8, 2020

Hi Wayne. Thank you for taking the time to post your feedback. I understand that one of our employees at Linxup, Dean, recently reached out to you regarding your experience. Thank you for taking the call and for working with us to address this issue as we regret making your return a difficult one. We are also currently publishing changes on our website to make our RMA procedures more clear, since obviously the content was not well represented. Thank you for pointing this out to us and I'm happy to hear that your refund and return are being processed. Please let us know if you have any further issue returning your device and thanks again for your help in addressing the misinformation on our site.

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