# Page 16 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is FieldPulse the right Service Dispatch solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (408) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 16 - Reviews of FieldPulse ## Showing most helpful reviews Showing 376-400 of 408 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ET Erik T. Owner Construction Used the software for: 6-12 months ### "Software for Tradesmen " November 12, 2019 5.0 I have had great response from customer service. Many options to get in touch with support. Pros The ease of use has been nice. Keeps my up to date with the app. Putting together estimates is a breeze. Cons Would be nice to customize the layout out of certain menus. Being able to customize the estimates would be nice. Maybe have the ability to drag and drop info on screens. Reason for choosing FieldPulse The ease of use and the app. Also the ability to integrate with gmail. Review Source Response from FieldPulse November 19, 2019 Erik, thanks for your review. We pride ourselves on our passion for the trades. Our goal is to make the management side of your job as easy as possible. Feel free to contact support anytime. We have a knowledgeable and friendly team always eager to help. --Gabriel Pinchev, CEO Cory W. Purchasing Manager Used the software for: Less than 6 months ### "Incredible product, saved me so much stress of finding the right product to implement. Great app!" May 18, 2018 5.0 Collaboration, organization, streamlining operations, communication. Literally everything. Pros Easy to use right out of the box. The mobile app is very responsive and the web page looks just like the app. There appear to be no differences in the two. Our field salesman will be able to use this right away. The fields on the jobs and projects are customizable and form creation is very easy. I will discover more I am sure. Cons Inability to integrate with QB Desktop is the only thing I think that would be better. Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.) Review Source DN Don N. General Manager Consumer Services Used the software for: 6-12 months ### "Great choice for service call management" January 24, 2020 5.0 Fieldpulse has allowed us to streamline our work order scheduling and invoicing/payment acceptance processes. The ability to send uploaded files and photos to the customer as part of an estimate or invoice helps to convey information more fully than a simple typed description. Pros Quickbooks Integration makes for easier bookkeeping. Cons It would be nice for real-time GPS tracking via the app to be included instead of an add-on partner integration. Alternatives considered [ReachOut Suite](https://www.capterra.com/p/144620/ReachOut-Suite/) Reason for choosing FieldPulse FieldPulse has more features for a low monthly fee. Review Source SH Sheryl H. Office Manager Construction Used the software for: 1-2 years ### "ProMAsters Review" January 24, 2020 4.0 Pros Ease of use - very user friendly. Technician can be trained easily Cons When I have a project it wants to assign everyone to it and that isn't the case. I have jobs that are long term and would like to create the project so I can bill just one and not see several jobs that don't look like they have been billed. I also have customers with various locations and they seem to get unattached easily - integration with Quickbooks Online doesn't always work. Reason for choosing FieldPulse Cost Review Source KP KEVIN P. Operations Manager Consumer Services Used the software for: 6-12 months ### "Honest Review" December 9, 2020 3.0 I'm getting what I'm paying for which is sufficient to me. Pros It does what I need it to do. Scheduling invoicing, basically organizing the jobs Cons My biggest pet peeve is the manually entered clock-ins and clock-outs not showing whole hours when I manually choose whole hours. The reason I've been given is basically a case of the developer over-programming plus its irrelevant, Its not fixed. I would also like to color code the jobs on the calendar So when making schedules I can visually distinguish between the teams. I'm currently using the Status indicators for this. Reason for choosing FieldPulse Price. Review Source matthew M. President Consumer Electronics Used the software for: Less than 6 months ### "Great Software, Amazing Support" February 10, 2019 5.0 The on boarding process has been easy due to the videos that guide you through each module. Any time we have questions, the web chat gives us helpful information quickly. We have never adopted and so thoroughly understood a complex software so soon after beginning to use it. Pros Combination of lights CRM and powerful project management which is very hard to find. Cons The CRM functionality isn’t as advanced as pure CRM systems, but it still has 90% of what we want. Review Source Response from FieldPulse February 26, 2019 Thanks, Matthew! We really appreciate the review and the opportunity to work with you. We're so glad that the onboarding process was smooth! JM Joel M. owner Design Used the software for: 6-12 months ### "Just use FieldPulse!" November 25, 2019 5.0 Pros Good bang for the buck, easy to set up, great customer service that is US based. very easy to customize to your small business Cons wish we could upload more photos and larger photo sizes. Review Source Response from FieldPulse December 3, 2019 Joel, hello fellow Texan and thanks for the great review! We're adding your feature requests to our backlog. We live for helping our small business friends with modern apps. Cheers! --Gabriel Pinchev, CEO LM Leon M. President Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "What I've been looking for" December 14, 2020 5.0 As I stated above, this program has resolved all my issues of scheduling, tracking, and organising. Love it ! Pros This is perfect for my service company. I have zero problems with scheduling, organising, and keeping track of my company now that I have been using Field Pulse. Estimates and invoicing is done simply either from the office or the field. Cons I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program ! Review Source JG Joel G. HVAC Manager Construction Used the software for: 6-12 months ### "Great for scheduling, customer information and CRM" December 17, 2020 5.0 This is the best program i have used over my 14 years of doing HVAC. Pros I love how we can keep all customers information and customers interactions in one place. Also the facts that our sales staff can update on where the customers are at in the bidding process. Hope to see changes in the future for more we can use this program for. Cons I wish there was a maintenance agreement system to use to allow customers to schedule there own days and time. Reason for choosing FieldPulse Pricing and ease of use. Review Source BS Brad S. Owner Construction Used the software for: Less than 6 months ### "Great product. " September 17, 2021 5.0 Extremely satisfied. Pros Great customer service. Great software. Lets go! Cons Loading times can be longer than normal at times. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Value Review Source Response from FieldPulse October 18, 2021 Hi Brad! Thank you so much for your review. We are thrilled to have you as part of the FieldPulse family! EB Edward B. Owner Construction Used the software for: 1-2 years ### "Small business must have software " January 26, 2020 5.0 We use this software every day and it's great addition Pros Easy to use, cloud based crm We can use it from any computer Cons Sometimes maybe a bit longer to load but not a big deal. Most of the time it's pretty fast Review Source Response from FieldPulse February 3, 2020 Thanks for taking the time to give your feedback, Edward! We're glad to be an essential part of your business each and every day. Cheers, Gabe Pinchev, CEO DM Dave M. Sales & Service Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Review" December 9, 2020 5.0 Pros Easy setup and very user friendly. Product support and training were top notch Cons System does not integrate very well with quickbooks and when exported out, info is scattered everywhere in quickbooks. Software is not working well for us as we have single customers with alot of individual site and units to keep up with. There is nowhere to store unit info, and no easy way to open work orders to a unit instead of a customer location. It would also be nice to be able to generate purchase orders to a work order to track parts Switched from [FieldAware](https://www.capterra.com/p/120648/FieldAware/) Pricing Review Source MB Melanie B. Owner Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Quick Startup " December 14, 2020 4.0 Fair wish it had a few more bells and whistles! Pros We enjoyed the easy startup and look of the software. Cons Not easy to create custom templates services we provide daily! Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Quickest startup Review Source MP Mikey P. Technician Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "FieldPulse" August 21, 2018 5.0 It's been a great addition to our workflow. We've gotten rid our paper tickets and can take credit cards on-site. Our employees, even the older guys, have the app down pat. It's a must have! Pros This app boosted our efficiency in our small electrical company and the result was more profits. Cons The app can be slow to load at times but it's improved greatly since we started using it. Review Source EN Evan N. Owner Construction Used the software for: Less than 6 months ### "Money well spent!" November 5, 2020 5.0 Pros Easy to schedule and manage jobs, easy to collect payments, great database to store customer information, ability to create templates and much more! Cons Little tricky dialing in differences between invoicing vs estimates vs collecting payments. I’m sure the step by step tutorial would be beneficial but I haven’t scheduled that yet. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse Less money with just about the same options. Also their customer service is top notch! Review Source MS Martin S. Owner Construction Used the software for: 6-12 months ### "Still working out the kinks " December 8, 2020 4.0 Pros The mobile app is intuitive and makes doing business and getting paid on-site easy. Cons The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance. Review Source KM Karl M. service manager Machinery Used the software for: Less than 6 months ### "Fieldpulse NZ" July 2, 2021 2.0 Overall experience is that it is not quite there yet it has potential but has far too many issues Pros Fieldpulse has some great features and has potential to be better Cons It has so many issues/bugs and constantly freezes etc It is good in theory but has been a bit of a let down and wasted a lot of time trying to get issues resolved Review Source Response from FieldPulse October 23, 2024 Hi Karl, Thank you for your feedback. We understand your concerns and want to assure you that since 2021, we’ve invested significantly in our infrastructure, leading to major improvements in our product. We’re committed to ongoing enhancements and appreciate your input. BC Brian C. Owner Construction Used the software for: Less than 6 months ### "Easy to use and affordable" December 17, 2020 5.0 It does what I need. Pros I needed a system I could operate from the field on mobile devices just as if I was in the office. This solved the problem. Is it perfect, no, but for the price it is great. Cons It is not easy to add multiple properties under one main contact. Switched from [RazorSync](https://www.capterra.com/p/130989/RazorSync/) Usability Review Source CL Christy L. President Automotive Used the software for: Less than 6 months ### "Absolutely LOVE this software! Very easy to use and the support team is phenomenal!" July 24, 2018 5.0 This software helps me stay organized and keep up with everything going on out in the field! Pros I went through many other software trials looking for that perfect fit. I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files. FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements! Cons The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking. Review Source JN Justin N. owner Used the software for: 6-12 months ### "FieldPulse has really helped improve our invoicing, customer database, and job scheduling" July 26, 2018 5.0 Pros Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well. Cons Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates. Review Source BW Brandon W. Owner Construction Used the software for: Less than 6 months ### "Field Use" December 8, 2020 5.0 Pros The ease of use in the field is a huge benefit to myself and my techs. For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use. Cons I wish I was able to add more than one form form the app when i'm in the field so I would not have to carry any paperwork. Review Source MG Matthew G. Owner operator Facilities Services Used the software for: Less than 6 months ### "Good overall software" December 19, 2020 4.0 Pros We really enjoy the custom fields and tags as well as the ability to use projects to start multiple orders. Overall it’s a great service and really helped us organize our business flow Cons Updates have had spotty results. I haven’t noticed very many additional features in the app with the updates but I have had a recent issue occur where the app won’t even open anymore on iPhone 8 Review Source KB Kathryn B. Office Manager Construction Used the software for: Less than 6 months ### "Rock Crest Review" December 22, 2020 4.0 It is helpful but missing some key features that are needed to use it in the field. Pros The live tracking of when the crew checks into a service and when it is complete. Cons When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode. Reason for choosing FieldPulse The price was okay and seemed to have enough useful features that would benefit the company. Review Source CW Cory W. Owner Used the software for: Less than 6 months ### "I have used it for a couples months for my HVAC company." June 16, 2018 5.0 Pros The responsiveness of the Fieldpulse support team is amazing. I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online. It is also is very user friendly, If I was able to figure it out within a few hours of using it anyone can. Cons As of now I have no complaints. The app is very user friendly and even my service technicians who are not tech savvy have been able to easily learn the ins and outs of it. Review Source JN Jed N. Owner Farming Used the software for: Less than 6 months ### "Useful tool for business growth" December 14, 2020 3.0 pleased it is helping manage my business activities and track customers. Pros The ability to keep track of data in the field and make changes on the fly. Cons hard to view all customers in database at a glance. Only displays a portion at a time. Reason for choosing FieldPulse Did what I needed for customer tracking and project management Review Source Talk to a Capterra advisor for free and get results within 15 minutes.