--- title: "FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FieldPulse the right Service Dispatch solution for you? Explore 507 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153475/FieldPulse/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- FieldPulse 4.6 (507) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of FieldPulse Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Ghanshyam S JE Project ManagerChemicals, 201 - 500 employeesUsed the software for: Less than 6 months. “The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without chasing updates manually.“ April 28, 2026 CV Celina V Office AdminConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “You cant customize fields you want to see in certain views like if you purchase you cant see the estimated arrival date or any special comments.“ June 2, 2026 Sanit S AnalystHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “What I liked most about FieldPulse is its intuitive interface and the way it brings scheduling, job management, invoicing, customer communication, and team coordination into one platform.“ July 7, 2026 Sanit S AnalystHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “The biggest drawback is that some advanced customization and reporting features can feel limited, especially for businesses with complex workflows.“ July 7, 2026 EM Erica M AdministrativeConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “It helps us manage customer information, scheduling, work orders, estimates, invoicing, and team communication without having to switch between multiple systems.“ June 22, 2026 NG Noel G Office ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing.“ May 12, 2026 Rd Rodrigo d ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The ability to send multiple estimate options to customers has been a real game-changer for our close rates and helps us stay competitive on pricing. But what really sets FieldPulse apart is the support—\[sensitive content hidden\] goes above and beyond every single time we reach out with questions or issues.“ June 11, 2026 SD Sherilynne D OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations to find all the information needed.“ April 8, 2026 ## Showing most helpful reviews Showing 1-25 of 507 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah Z. Administration and Accounting Assistant Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Support!" February 12, 2026 4.0 We had been using the field services module that work directly with our accounting system that just wasn't working for us. FieldPulse was a great solution in terms of features and pricing. We have been able to get our service department up and running more efficiently. Pros The customer support is great! We know we can always count on our Customer Success Specialist to help us out if we get stuck or need help setting something up. Cons The filters could be improved upon. There is not a good way to exclude certain things from the filters. For example, we want to exclude jobs that have been invoiced from the filter, you can really only include certain things. Switched from [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Kickserv did not have the functionality we needed in order to grow. Acumatica was not user friendly for our service department in the office or field. Review Source Response from FieldPulse February 20, 2026 Sarah, thank you for the review. We are so glad to hear your Customer Success Specialist has been so helpful. Thanks again for taking the time to share your experience. We are happy to be supporting your business! CR Carolyn R. Owner Music Used the software for: 1-2 years ### "Excellent invoicing and reporting system." September 30, 2026 4.0 I'd say overall, however, it is a good system to use. My business is small and I don't use a lot of the services it provides. Pros I like the invoices and the fact that I can email and text the invoice to the customer. I like the ability to access the customers and payments for tax purposed only if I have customer support! - Sometimes it is not user friendly to find the exact report I want. The value for the money is excellent, and the customer support is excellent. Cons Sometimes it is not user friendly. It is hard to find out how to set up a report for taxes of the sale amounts. I had to rely on customer service to guide me through it. Review Source Response from FieldPulse October 8, 2026 Hi Carolyn, really nice to hear you have found good value in FieldPulse and that our support team has been able to support you. KG Kaylah G. Administrative Assistant Public Safety Used the software for: 6-12 months ### "Give it a chance!" May 14, 2026 3.0 I would say my overall experience has been in the middle. There's definitely a few things that I really enjoy with Field pulse but I think there's a lot they need to work on and add to the site to make it easier on us. Pros I like that it is easy to manage all my employees scheduling at once. It's also easier to handle customer information and communication with their automatic triggers for email and SMS. It's also a good way to for our admin team to work together and pick up where each other left out. It's also helpful with tech and admin communication as well. Where the tech can input all necessary information into field pulse and the admin team can easily access. I've only used the live customer support once but it was extremely helpful and they were able to quickly resolve the information. Cons One of the things I like least about field pulse is that right now there are quite a few glitches- such as line items and customers randomly getting deleted, long processing times, and work orders not showing on calendars. I also wish that there were more personal setting for accounts for example, my co worker and I both send out estimates and would like to have each other cc'ed automatically but there is only a setting to have a designated cc email for the company as a whole. I also wish there were more ways to edit forms and dynamic proposals. What's available now is a great foundation but doesn't allow for full company creativity, I think this is worth looking into. Another thing is connecting files from an estomate to a work order to an invoice. Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient. I think it would be helpful if there was a file files can stay connected through an estimate, work order, and invoice especially when they're all linked to each other. Review Source Response from FieldPulse May 15, 2026 Hi Kaylah, thank you for the review and for being so specific. Really glad the scheduling and automatic triggers have been making things easier for your team. We appreciate your feedback and encourage you to reach out to our support team directly. CS Chris S. Owner Facilities Services Used the software for: 1-2 years ### "FieldPulse Review" August 19, 2026 5.0 \[sensitive content hidden\] help with getting our schedule up and running on FieldPulse was a smooth process, largely thanks to the support we received. \[sensitive content hidden\] made a overwhelming transition feel simple, and we're optimistic about how it'll improve our day-to-day scheduling and reporting going forward. Pros \[sensitive content hidden\] was incredibly responsive and hands-on getting our team set up. She walked us through customizing the calendar by team member color, which made truck scheduling much more efficient, and showed us how to manage unassigned jobs by dragging them straight onto the schedule. She also helped us think through how to streamline job progression and reporting for our maintenance agreements. After our session, she sent a clear written summary of everything we covered, which made it easy to follow up. Cons The only hiccup we've run into is that job times sometimes shift when dragging and dropping jobs on the schedule. \[sensitive content hidden\] is already aware and working on a fix. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Price for what we use was better. Field Pulse has everything they have to offer and price is better. Review Source Response from FieldPulse August 21, 2026 Hey Chris, glad to hear the transition was smooth and that your rep was able to help you get set up. AH Ashley H. Receptionist and Scheduling Utilities Used the software for: 6-12 months ### "Easy Peasy! " September 8, 2026 5.0 I use CRM's in many jobs that I have and previously had, and I feel Fieldpulse is very user friendly and makes my job tasks easier. Pros I like how we have everything in one space. It is so easy to navigate. Every time I have had a question, the support staff has been quick to respond and find a resolution super quick. Cons So far, the only complaint that I have, and it may be our internet, but sometimes it goes slow/lags and we have to log out and log back in for it to work correctly. Review Source Response from FieldPulse September 9, 2026 Hi Ashley, thanks for the feedback. Great to hear that you are enjoying our support team and that FieldPulse is making your job easier. Ramsey R. Chief Growth Officer Construction Used the software for: 6-12 months ### "Worse Than Vaporware - It's a Vortex of Pain" March 26, 2026 2.0 Great account managers stuck supporting buggy software. Estimates show different numbers on different screens. Everything is nickel-and-dimed. We switched to Jobber - same setup took 3 weeks instead of 3 months, and it actually works. Pros The account managers are great. They genuinely care and work hard to make up for the software's shortcomings. They deserve better than the product they're asked to support. Cons Where to start. The software is riddled with bugs - including customer-facing ones that involve real dollars. We had estimates where the Edit Estimate screen showed one number, the online client-facing estimate showed a different number, and the PDF showed a third number. That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers. FieldPulse is the opposite of opinionated software. They've built like five ways to do the same thing, but instead of making one of them work well, they all half-work and are full of bugs. It feels like a product that's trying to be everything and delivering on nothing. Their pricing strategy is also frustrating. They lock you into the basic plan and then nickel-and-dime you for functionality that should be standard. One example - unless you pay for their Engage phone plan (which is terrible on its own), you can't even see customer replies to text messages sent through the FieldPulse platform. That's not a premium feature. That's basic two-way communication. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Because we thought it struck the right balance between Jobber/HouseCall Pro and ServiceTitan in terms of complexity and cost. Review Source Response from FieldPulse March 30, 2026 Ramsey, thank you for taking the time to share this. We’re glad to hear your account managers have been there for you and doing their best to help. We appreciate you calling out the issues you mentioned, especially around estimates and customer-facing details. Your feedback on functionality and pricing is really valuable, and we’ll make sure it’s shared with our team. AP Adam P. Sales Consumer Services Used the software for: 1-2 years ### "We love Field Pulse" October 9, 2026 5.0 I like the software. its a good day to day. Would like to see more automation in the future. It is a really good tool. Pros A good crm for our team and dispatching. We use it from scheduling, tracking jobs and sending a team member out for installs. Cons needs more automations for daily usage. Include files would be nice. Definitely more automation would be nice Review Source Response from FieldPulse October 12, 2026 Hi Adam, glad to hear FieldPulse has been a solid tool for managing your team’s daily operations. BM Beth M. Billing Specialist Environmental Services Used the software for: Less than 6 months ### "Amazing Customer Service" October 12, 2026 5.0 Great overall experience! Very user friendly! Amazing customer support! I love how clean the interface is. Pros The responsiveness of their customer care team! Whenever I have an issue, the team is eager to help assist me and also teach me as well! Cons Accounts that are past due are more difficult to spot then with other programs. It would be great if an account's name could be manually changed to a different color for Collection purposes Review Source Response from FieldPulse October 16, 2026 Hi Beth, it’s great to hear our support team has been quick to help and that you’re learning along the way, too. VR Verified Reviewer Project officer Facilities Services Used the software for: Less than 6 months ### "Track your jobs all in one platform" September 7, 2026 5.0 Overall, once you get your head around it, this is a powerful tool that lets you track your jobs from start to finish seamlessly. Customer service is great so would recommend getting in touch with them if you get stuck! Pros Great customer service - super responsive! It's also ideal to be able to track a job through its full lifecycle in one system rather than having to move from application to application. Cons Couple of things: 1. It would be better if pricing information was just published and readily available upfront instead of having to call a sales team. 2. While it can do more things than some of the simpler apps, it does take a bit of time to get your head around how things work. Review Source Response from FieldPulse September 8, 2026 Hi there — glad to hear our customer support team has been helpful, and that FieldPulse has allowed you to track the whole job from first call to final invoice in one platform. That is exactly what we hope for our customers! CH Cameron H. Sign and Graphic Installation Marketing and Advertising Used the software for: Less than 6 months ### "Field Pulse Rocks" August 27, 2026 5.0 I have asked tons of questions and the tech team has always been very responsive. They have even made custom videos for me to walk me through setup. Every possibly tool I need FieldPulse has it. Pros Based on my experience there isn't anything that FieldPulse cant do. It handles all of my needs and then some. Cons The setup process can be a lot but thats because it does so much. There is many so many options and so many settings. Review Source Response from FieldPulse September 1, 2026 Thanks for sharing this, Cameron! It's great to hear FieldPulse has been able to cover everything you need. We're glad to have you with us. RD Rodrigo D. Manager Construction Used the software for: 1-2 years ### "Review Title: A Game-Changer for Service Businesses" June 11, 2026 5.0 We've been using FieldPulse for a year now, and it's transformed how we operate. The platform delivers the same features as competitors, but FieldPulse keeps the pricing very fair for what you get. \[sensitive content hidden\] has always been there to help us with any problems or questions. If you're running a service business looking for software that actually works with real customer support behind it, FieldPulse is the answer. We definitely recommend it. Pros Everything is in one platform. We handle scheduling, estimates, invoicing, and customer management without jumping between systems. The ability to send multiple estimate options to customers has been a real game-changer for our close rates and helps us stay competitive on pricing. But what really sets FieldPulse apart is the support—\[sensitive content hidden\] goes above and beyond every single time we reach out with questions or issues. Cons The scheduling and route optimization could be more intuitive. It takes time to learn how the system works, and we'd love to see a more automated route planning feature built in to save our technicians drive time. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse FieldPulse has a better cost structure, offers the same as Jobber, and has a nicer sales/support team. Switched from [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) We needed a platform that could have everything together and be easy to use. The first thing that makes us look for others is the capability to edit the software in a way that fits our company Review Source Response from FieldPulse June 15, 2026 Hi Rodrigo, thank you for taking the time to share this. Really glad to hear the multiple estimate options have been helping with your close rates. Also, it means a lot to the whole team to hear that FieldPulse has been able to be a game changer for your business. JC Jared C. Owner Construction Used the software for: 1-2 years ### "FieldPulse Review" May 20, 2026 5.0 I have had an awesome experience with FieldPulse so far. They have a great platform that is very user friendly Pros I like the how easy it is to build estimates, convert to invoices, and collect payment all in the same platform Cons My only complaint about FieldPulse is that I wish it was tied directly in with my distributor so I could have automatic price updates. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse FieldPulse gave me the most bang for my buck at the time and being a solo contractor were the only ones willing to work with me. Review Source Response from FieldPulse May 22, 2026 Hi Jared — glad to hear the platform has been a good fit from estimates all the way through to collecting payment. We appreciate you choosing FieldPulse and for sharing this. PM Paula M. Service Lead Construction Used the software for: 6-12 months ### "An Intuitive Platform That Keeps Teams Aligned and Productive" April 2, 2026 5.0 Pros I’ve had a really positive experience using this software in my day-to-day work. One of the standout features for me has been the customer support—any time I’ve had a question or run into an issue, the support team has been responsive, knowledgeable and genuinely helpful. The platform is also very intuitive when it comes to scheduling and tracking. Setting up tasks, managing timelines and keeping everything organized feels straightforward and efficient. That saves a lot of time and reduces the chance of things slipping through the cracks. Collaboration is another strong point for my team. It’s easy to keep everyone on the same page, share updates and maintain visibility across projects. Finally, the reporting features are incredibly useful. Being able to quickly generate clear, insightful reports helps with decision-making and gives a solid overview of progress and performance. Overall, the software has made my workflow smoother and more efficient and I’d definitely recommend it to teams looking for a reliable, user-friendly solution. Cons I choose to stay focused on what works and finding solutions for things that don't! Implementing new software is always a bit frustrating. Switched from [FSM Software](https://www.capterra.com/p/10023100/FSM-Software/) We wanted a system that allowed for more transparency and reporting. Review Source Response from FieldPulse April 8, 2026 Paula, thank you so much for the thoughtful review. We are really glad to hear FieldPulse has helped improve your workflow and keep your team aligned. It is awesome to know features like scheduling and reporting have been valuable for your team, and that our support team has been there when you need it. We really appreciate you taking the time to share your experience. RL Rob L. Owner Construction Used the software for: 6-12 months ### "Very Happy " April 13, 2026 5.0 It’s been great. A few rough bumps figuring things out, but mostly smooth. My wife and I both use it, she manages the schedule and I’m in the field. I don’t know what I would do without it. Iv looked at and used other services and they just aren’t worth the money. I was very hesitant to spend the money on FieldPulse, but I’m very glad I did. Pros We really like the Field Pulse system. It’s easy to use, it keeps me organized and is really able to fit any business and any business size. Cons Honestly, the price. There’s no way around it, it’s not cheap. But neither am I. I can’t expect my customers to spend more money on quality if I’m not willing to do the same. Is it expensive? Yes. Is it worth the expense? Absolutely. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse They looked to be just like jobber, which I didn’t want Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) They sucked. That’s the only way I can say it. They charged a lot and way under delivered. They made it difficult to operate and function and they didn’t make it feel like they really wanted our company to do well. FieldPulse was different. Review Source Response from FieldPulse April 29, 2026 Hey Rob, it means a lot to our whole team to hear that FieldPulse has been a good fit for your business and is helping you stay organized! AZ Andrew Z. Operations Manager Furniture Used the software for: Less than 6 months ### "Glad We Switched to FieldPulse" February 26, 2026 4.0 FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software. The constant updates and added features means that any concerns that I currently have I know will be addressed. Overall we are glad to have switched to FieldPulse. Pros Features. FieldPulse has a ton of features and plugins that are incredibly useful for a company like mine. FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices. The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting. Cons Moving from Estimates to Jobs to Invoices still feels a bit disjointed. Information between these categories could use some engineering work to avoid having to constantly copy and paste information between these crucial steps of every project. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing FieldPulse FieldPulse had all of these features and more presented in a way that worked better for us. Review Source Response from FieldPulse March 2, 2026 Andrew, thank you for the review. It is awesome to hear that the platform is helping your team stay aligned. We appreciate your feedback about the flow between estimates, jobs, and invoices. We will be sure to share it with our team. GS Grant S. Director of Engineering Construction Used the software for: 1-2 years ### "Great product - Essential to our Company" April 15, 2026 5.0 Pros I really like how easy it is to work with. I really appreciate all the integrations it has to our other systems as well. It works great with zapier, quickbooks, etc. Makes our service management run very smoothly. Cons I wish the calendar function would work better with our oncall schedule. It would be super helpful to be able to integrate the on-call schedules of all our field techs within fieldpulse and then be able to pull from that in some way. We have to manage that schedule external to fieldpulse though. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing FieldPulse Fieldpulse was a much easier system to deploy and use than Odoo. Odoo seems to be a very powerful software, but has a high maintenance effort to run and deploy. Upkeep had a super super strong inventory system, but could not handle field service management. Fieldpulse was easy to set up, learn, adopt to our business, and had the features we needed. Review Source Response from FieldPulse April 29, 2026 Hi Grant — really glad the Zapier and QuickBooks integrations have been working well for your team and that you've found the platform easy to use. KH Kinley H. Dispatch Operations Specialist Consumer Services Used the software for: Less than 6 months ### "FieldPulse Consistently Improves!" February 24, 2026 4.0 Overall FieldPulse is a great option for a company who would like to work hand in hand with a company willing to make changes you want! Pros I really appreciate how well FieldPulse and its agents are able to receive feedback! I also enjoy a lot of its features that let me view the same information in different ways! It does make scheduling jobs for my team much easier! Cons I do feel that because FieldPulse is new they do still have room for improvement in some of their features. I feel that they created this application with specific ideas in mind for its use case. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) The pricing on Jobber was too much and FieldPulse looked like a great next option! We wanted the ability to ask questions of the company more directly and be able to ask for new or different features! Review Source Response from FieldPulse February 27, 2026 Kinley, we are really glad to hear that scheduling has become easier for your team. We really appreciate you taking the time to share your feedback. JN Jamee N. Client Services Coordinator Utilities Used the software for: 1-2 years ### "Great customer support!" April 27, 2026 5.0 Great! We've been using FieldPulse for almost 2 years now and it has helped make our lives a lot easier in terms of collaboration and effectiveness in our office and on-site. Pros Customer support is always really helpful and quick in their response. Anytime we have an issue, customer support is able to help and send screen recordings to help us for future reference. Cons Sometimes it's tricky to navigate the higher level organizational details, but easy to get a hang of once you get going. Switched from [SAWIN](https://www.capterra.com/p/249740/SAWIN/) Program was outdated and not able to keep up with changing times. Review Source Response from FieldPulse April 29, 2026 Hi Jamee — hearing that FieldPulse has made a real difference for your team both in the office and on-site over the last 2 years is exactly what we hope for. Really glad our support team has been there when you've needed it! GK Gopi K. Service operation Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Perfect for shift scheduling and reducing paperwork. " June 8, 2026 5.0 Overall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth itOverall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth it. Pros It completely centralizes our operations. What I like most is how easy it is to schedule shifts, assign tasks on the fly, and track team members in real-time through the mobile app. It has eliminated a massive amount of daily paperwork and keeps everyone on the same page. Cons There is a bit of a learning curve at the beginning because of how many features it has, which can overwhelm the team at first. Also, the mobile app can occasionally feel a little slow or heavy if the internet connection isn't perfect. Review Source Response from FieldPulse June 12, 2026 Hi Gopi, cutting out the daily paperwork and back-and-forth calls is a big win for any field team. Really glad it's making a difference. Thanks for sharing this. PA Prashant A. Associate systems engineer Information Technology and Services Used the software for: 1-2 years ### "Efficient Field Service Software with Excellent Scheduling and Workflow Automation." July 30, 2026 5.0 Overall, I have a positive impression of FieldPulse since it has helped me optimize the scheduling process, ensure project related communication, automate some repetitive tasks and manage customers effectively from estimate to final payment. It is relatively easy to learn and use.In general, I am satisfied with the tool because it has become an important part of our field service management and allowed us to organize our work much better. Pros FieldPulse has been a great tool in terms of managing our field service operations. It has allowed to plan and schedule jobs effectively and conveniently as it helps avoid double booking of the same task by our workers. In addition, we have noticed that automation of the majority of the process has minimized the amount of work needed for the job, as it integrates job management, invoicing, and record keeping. It has also increased collaboration within our team, both in terms of management and customer support. Moreover, being able to store the data of our customers in an organized manner has helped me feel safe about keeping their information on the system. The software offers good value for money considering the number of features included. Cons I think the mobile application needs some improvements specifically in the part where there is no synchronization of the application in case of bad connection. Review Source Response from FieldPulse July 31, 2026 Hi Prashant — really glad FieldPulse has helped your team cut down on double-booking and that having job management, invoicing, and record keeping all in one place has made things easier. We look forward to continuing to support your team! EF Elizabeth F. Manager Utilities Used the software for: 2+ years ### "Highly recommend Field Pulse" May 18, 2026 5.0 Its always been great! What I really love and appreciate is their fast response to any questions or concerns. Pros Scheduling, dispatching, invoicing, and customer communication became a lot easier to manage day to day. The app is pretty easy to use, and it helped our office and technicians stay on the same page. Overall, it made our workflow smoother and helped us stay more efficient. Their customer service is always great and fast when I need them. Cons Honestly, I don’t really have any major complaints. Like any software, there’s always a small learning curve when first getting started, but overall the platform has been easy to use and has continued improving over time. The support team has also been helpful whenever questions came up. Review Source Response from FieldPulse May 19, 2026 Hi Elizabeth — thank you for sharing this. Keeping your office and techs on the same page is exactly what we're built for, glad it's been working that way for your team. AH Aaron H. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good but you can be better and cheaper!" March 10, 2026 3.0 I would give our overall experience as good. Jacob L is one of the nicer support individuals I have encountered. The support is normally always great! Price can be better; syncing can be better. The flexibility has changed so bravo there. I will be changing service once my contract is up. Pros I have everything is in one place. My customers, invoices, estimates, reports, timesheets, team members, and schedule. Cons I have had issues with price, flexibility in changing my setup. I find this CRM more expensive than competing companies. And the estimates can't be e-signed. I don't know when a customer has opened our quotes/invoices with another CRM I can. Also, no contract that is another big one. The other company we are switching too has no contracts. Review Source Response from FieldPulse March 16, 2026 Aaron, thank you for taking the time to share your feedback. We are glad to hear you had a positive experience with Jacob. We also appreciate your honesty around pricing, flexibility, and syncing. Feedback like this is important for us to hear and helps us continue improving the platform. Flavia C. Administrative Assistant Construction Used the software for: 6-12 months ### "Good Software, Needs Polish" August 10, 2026 4.0 FieldPulse has made running our day-to-day operations way easier and got us off disorganized spreadsheets. It didn't take weeks of training for the team to get the hang of it, which was a huge win. The mobile app has its occasional quirks when coverage is spotty, but the visual scheduling board and awesome support team make it totally worth it for a growing trade business. Pros The customer support is honestly top-tier. Whenever we run into a bug or need help tweaking a setting, their team gets back to us in minutes on live chat and actually fixes the problem. The drag-and-drop scheduling calendar is super easy to use, and our guys love being able to build quotes, get signatures, and send out invoices right from their phones on the job site. Cons The mobile app can be a bit glitchy when cell service drops, especially when tech guys are trying to upload job photos or update statuses on-site. The QuickBooks sync can also be a little finicky at times and create duplicate entries if you aren't watching it closely. It’s also annoying that a few cool extra features are locked behind paid add-ons. Review Source Response from FieldPulse August 14, 2026 Hey Flavia, it's great to hear that tech support has been quick to jump in, and that your team's been able to build quotes and send invoices right from the job site. Thanks for the feedback! KR Karen R. Owner Construction Used the software for: 1-2 years ### "Owner Of Warrior Enterprises LLC" July 8, 2026 5.0 If it was not for \[sensitive content hidden\] I would not have stayed with Fieldpulse. She has helped us to make our Commercial and Industrial HVAC business more effective but taking the guess work out of the program. Pros The customer service, \[sensitive content hidden\] has been beyond helpful it helping our business be more efficient. I am not computer literate and she breaks it down beautifully. Cons The app and online look so different, however again \[sensitive content hidden\] is helping to get this corrected. The established workflow can be personalized to your company and it really makes a huge difference. Review Source Response from FieldPulse July 10, 2026 Hi Karen, thank you for sharing this. Glad the workflows are getting personalized to fit your HVAC business, and that your customer support has been super helpful. KG Kapil G. Healthcare and Pharma Information Technology and Services Used the software for: Less than 6 months ### "Strong All in One Service Management Platform" July 23, 2026 5.0 FieldPulse has streamlined scheduling, dispatching, customer communication, invoicing and job tracking into into one platform and having everything centralized has reduced duplicate data entry, improved team collaboration and given us much visibility into daily operations. Pros FieldPulse has become the central system for managing field operations and the dispatch board, customer management, estimate builder, invoice automation, GPS fleet tracking, mobile app and reporting tools. The integrations with QuickBooks Online, Google Calendar make it easier to manage operations without constantly switching between different platform and onboarding team was also very helpful during implementation. Cons VOIP and communication features still have room for improvement and I'd like to see additional CRM functionality such as stronger email tracking and more customizable reminder options, These aren't major issues, but they would make the platform even better. Review Source Response from FieldPulse July 27, 2026 Hi Kapil, hearing that the QuickBooks and Google Calendar syncs are cutting down on time spent switching between platforms is exactly what those integrations are made for. Glad our onboarding team could help make for a smooth implementation, and we're here to continue to support your team as they keep getting comfortable with everything FieldPulse offers. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.