# FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FieldPulse the right Service Dispatch solution for you? Explore 427 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (427) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of FieldPulse Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JD Jeremy D Operations ManagerOil & Energy, 2 - 10 employeesUsed the software for: 6-12 months. “There are so many customization options available that it allows us to tailor everything to fit exactly how our business operates. Whether it’s workflows, job tracking, or the way information is organized, we’ve been able to adjust it to match our specific needs instead of having to work around a rigid system.“ April 23, 2026 SD Sherilynne D OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations to find all the information needed.“ April 8, 2026 KS Kim S Office and Accounting ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing, scheduling and team collaboration on our various levels of projects.“ January 30, 2026 SK Stanley K PlumberConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our $5,000+ invoices.“ February 26, 2026 CM Christi M BookkeepingConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years. “What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices.“ February 17, 2026 SK Stanley K PlumberConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate than advertised.“ February 26, 2026 AZ Andrew Z Operations ManagerFurniture, 11 - 50 employeesUsed the software for: Less than 6 months. “FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software.“ February 26, 2026 JV Jessica V Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources.“ April 14, 2026 ## Showing most helpful reviews Showing 1-25 of 427 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cole G. GM Construction Used the software for: Less than 6 months ### "Real Teamwork not just software" January 7, 2026 5.0 Team work and a "we can" attitude from everyone I have dealt with on the FP team from management down to chat room. Very positive experience and excited to scale with Field Pulse at our core. Pros Field Pulse Customer support and customization is really what sets them apart from other trade software platforms. Not just there to tell you where to look for an answer to a question but in some cases actually just took care of the issue. Its as if you gain employees to YOUR business not just paying to use software Cons Honestly the only thing I have found that was not great was some manual entry for locations under a parent account but there are always going to be manual entries, having gone through several CRM migrations this is a small pain and was expected. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse The culture of Field Pulse is customization and dialing in what works for your business and not bending your process to fit a structure already in place. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Inventory is not in house call pro. It required a plug in which just adds steps that field pulse eliminated Review Source Response from FieldPulse January 8, 2026 Cole, thank you so much for the review! We’re really glad to hear our support team and customization options have made such a positive impact for you. We also appreciate your feedback on manual entry. We’re excited to keep supporting your team! SK Stanley K. Plumber Construction Used the software for: 1-2 years ### "Canadian Experience" February 26, 2026 4.0 I love the customer service been offer to me. over all I love I think you guys will do great things. Pros what I love the most is the instant customer support for premium accounts. I have always been taken care off when ever I have an issue. Cons The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability. We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our $5,000+ invoices. Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate than advertised. Most critically, the Engage tool feels unstable and limited; the inability to forward calls to multiple people is a major bottleneck for our workflow. If this is intended to be a long-term solution alongside , these regional limitations and functional stability issues need to be addressed immediately. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse recommended by Million Dollar Success Academy Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) recommended by Million Dollar Success Academy Review Source Response from FieldPulse March 2, 2026 Stanley, thank you for taking the time to share your feedback. We are really glad to hear that our support team has been there for you when you need it. We appreciate you giving your feedback around financing options in Canada, permission settings, and Engage. We will be sure to share it with our team. Thank you again for leaving a review. We look forward to continuing to support your business! AH Aaron H. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good but you can be better and cheaper!" March 10, 2026 3.0 I would give our overall experience as good. Jacob L is one of the nicer support individuals I have encountered. The support is normally always great! Price can be better; syncing can be better. The flexibility has changed so bravo there. I will be changing service once my contract is up. Pros I have everything is in one place. My customers, invoices, estimates, reports, timesheets, team members, and schedule. Cons I have had issues with price, flexibility in changing my setup. I find this CRM more expensive than competing companies. And the estimates can't be e-signed. I don't know when a customer has opened our quotes/invoices with another CRM I can. Also, no contract that is another big one. The other company we are switching too has no contracts. Review Source Response from FieldPulse March 16, 2026 Aaron, thank you for taking the time to share your feedback. We are glad to hear you had a positive experience with Jacob. We also appreciate your honesty around pricing, flexibility, and syncing. Feedback like this is important for us to hear and helps us continue improving the platform. KB Kirill B. CEO Information Technology and Services Used the software for: 6-12 months ### "Met minimal objective" March 3, 2026 4.0 It works to accomplish the major objective mentioned above. The tech support experience has been wanting. Emails don't always find my customers and invoices get deferred. The UI issues previously communicated to the tech support representative have been deemed as not feasible for . This may become its undoing should a better alternative come around. Pros The objective was to unify our estimating, job scheduling and invoicing into one portal. has met the objective Cons Minor interface glitches, sorting of fields/columns. Address field in Jobs does not format properly for QB sync. Email system does not always work. Unable to email invoices and CC multiple recipients. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Looked more promising in terms of integration than others Switched from [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) needed to integrate work order and tech scheduling with estimating and invoicing Review Source Response from FieldPulse March 6, 2026 Kirill, we appreciate you sharing your feedback on the interface, email delivery, and QuickBooks syncing. That input is extremely valuable. We are glad to hear FieldPulse has helped with your estimating, scheduling, and invoicing. Thank you for taking the time to leave a review. JS Julie S. service coordinator Consumer Goods Used the software for: 1-2 years ### "Office Manager scheduler" March 25, 2026 4.0 Overall, it works well for our company. We used to use spreadsheets to keep track of our services and jobs and this is so much better. Pros it is pretty easy to use. Self explanatory. It is so much better than what we were using before and it's able to hold a lot more information. Cons It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs. I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing FieldPulse it seemed to best meet our needs. We could put all of our data into the system we were keeping in a google document file Switched from [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) It did not meet our needs. It did not allow us to put all of the information we need on a daily basis into this system Review Source Response from FieldPulse March 27, 2026 Julie, thank you for the review. We are glad to hear FieldPulse has been a big improvement from spreadsheets and is helping your team keep everything in one place. We also appreciate your feedback about speed and navigation. That input is important to us, and we will make sure it is shared with our team. Thanks again for taking the time to share your experience. ES Emily S. Owner and COO Construction Used the software for: 6-12 months ### "Glad I made the switch! " March 13, 2026 5.0 It has been really good! I meet weekly with my rep, \[sensitive content hidden\] , and he is always willing to hear my ideas and complaints. All of the staff that I have encountered has been great to work with! Pros I came to Field Pulse from Service Titan in July of 2025. I did not realize that Service Titan automatically renewed my contract and I had signed up with Field Field. Service Titan was unwilling to end this contract early. Field Pulse was willing to help me out while I had to pay the remainder of my contract with Service Titan. Field Pulse has a great feature called Clear Path that is excellent for trade companies working to keep consistency and to have a guide for technicians so that every customer has the same great experience. Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse. Cons Field Pulse has some minor glitches, especially with Engage, their phone system. The reporting could also be more user friendly. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Service Titan is extremely expensive and does not have all of the options that Field Pulse offers. Review Source Response from FieldPulse March 16, 2026 Emily, thank you so much for the thoughtful review. We are really glad to hear that ClearPath has been helpful for your team. It is also great to hear you have had such a positive experience working with your rep and the rest of our team. We also really appreciate you sharing your feedback about Engage and reporting as well. CL Cale L. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Field pulse is the best!" March 2, 2026 5.0 Every time I go to Field pulse about any questions especially \[sensitive content hidden\] , they always have answers. I love how they send screenshots that give us really good directions. Pros Field pulse has so many features that we still haven't even explored! I feel like I learn something new every week, making my business more efficient and organized. Cons Not much I could think of right now, maybe one thing but field pulse have been more than helpful and they're always trying to better the system. Switched from [QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Field pulse just has 1000 more features then QuickBooks. Review Source Response from FieldPulse March 6, 2026 Cale, thank you for the review. It is great to hear that our team has been helpful and that you are enjoying FieldPulse. We appreciate you taking the time to share your experience. KH Kinley H. Dispatch Operations Specialist Consumer Services Used the software for: Less than 6 months ### "FieldPulse Consistently Improves!" February 24, 2026 4.0 Overall is a great option for a company who would like to work hand in hand with a company willing to make changes you want! Pros I really appreciate how well and its agents are able to receive feedback! I also enjoy a lot of its features that let me view the same information in different ways! It does make scheduling jobs for my team much easier! Cons I do feel that because is new they do still have room for improvement in some of their features. I feel that they created this application with specific ideas in mind for its use case. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) The pricing on Jobber was too much and looked like a great next option! We wanted the ability to ask questions of the company more directly and be able to ask for new or different features! Review Source Response from FieldPulse February 27, 2026 Kinley, we are really glad to hear that scheduling has become easier for your team. We really appreciate you taking the time to share your feedback. BM Bill M. President Information Technology and Services Used the software for: Less than 6 months ### "FieldPulse - A solid solution for any services-related company" March 9, 2026 5.0 Overall, we are extremely satisfied with . My only regret is not having implemented this solution sooner for my company. Pros is a solid mid-tier FSM solution for small service businesses seeking an easy-to-use system with scheduling, dispatching, invoicing, and CRM on one platform. We are still in the implementation stages, but have been very happy with the responsiveness of the FieldPulse team and with the onboarding process. They have a very good implementation workflow that helps keep things organized and on track. This helps to ensure a successful launch and adaptation by any team. Cons I would like to see more contract options that align with how a hybrid MSP functions and bills its clients for flat-rate plans. Alternatives considered [Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Workiz](https://www.capterra.com/p/147525/Workiz/)[EyeOnTask](https://www.capterra.com/p/180409/Eye-On-Task/) Reason for choosing FieldPulse Support is US-based, responsive, and the pricing was reasonable for what the platform brings. Switched from [RangerMSP](https://www.capterra.com/p/10010566/CommitCRM/) RangerMSP is being retired and does not have a proper web-based interface for a modern company. Review Source Response from FieldPulse March 11, 2026 Bill, thank you for the review. We are glad to hear the onboarding process has been helpful as you get started with FieldPulse. We look forward to continuing to support you as you get more familiar with the platform. Abraham S. CEO Construction Used the software for: 2+ years ### "Bed in responding to basic customer requests" April 14, 2026 1.0 Very slow software, Missing a lot of details in the features they have, witch makes it feel incomplete, They are very slow in solving problems, fixing issues, or even responding to basic customer requests, witch makes it really difficult to rely business on their platform, Very expensive when you compare to what you get. Pros I like the most what they are saying the software can do, and options of integrations... I wish it would be true... Cons They have a world winning customer service team, they are professionally trained to make feel they care for you, without solving any problem or request, and spinning you around to other teams that handle your specific request, promising that someone will reach-out to you, BUT..... you can wait..... maybe there reasonable time frame to take care of issues is a few month... who knows... Review Source Response from FieldPulse April 29, 2026 Hi Abraham, thank you for this feedback. We take our customers' experiences seriously and want to make sure the right person is addressing your concerns directly. Please reach out to our support team and ask to be connected with our Customer Support Manager. JB Jamisen B. Director of Technology and Operations Construction Used the software for: 2+ years ### "Give Field Pulse a chance to modernize your company and make everyone more efficient! " November 13, 2025 5.0 Pros Field Pulse has made our day to day operations much more organized and thorough. It enables our techs and office staff to communicate better with each other and with our customers. It has also made dispatching, invoicing, and estimates, all much easier to create and follow up on. It is well worth the money and we more than get a full return on investment by using the product. Cons There isn't a payroll feature or section to the software yet. However, they have worked with me to set up a custom sync to Quickbooks Tsheets which has worked for us while they develop that section of the software down the road. Alternatives considered [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge Flat Rate Mobile](https://www.capterra.com/p/132009/Coolfront/) Reason for choosing FieldPulse Field Pulse seemed to have the most user friendly vs powerful features ratio between all of the systems that I looked into and tested. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Service Titan did not fulfil a few key items that they said they could handle for us. They were also more expensive for a worse product. Review Source Response from FieldPulse November 14, 2025 Thank you for the review, Jamisen. We’re really happy to hear FieldPulse has helped make your operations more organized and improved communication across your team! Thank you for choosing FieldPulse and for sharing your experience. We’re excited to continue supporting your team as you grow! CS Carlie S. Managing Director Construction Used the software for: Less than 6 months ### "Wonderful customer support and helpful resources" October 16, 2025 5.0 As a new user, I've been pleased with the transition team and the options to customize much of the software to meet our needs. It will take a bit of time to configure everything just right and learn how to make it as efficient with our workflow as possible. There are far more features Pros The one-on-one training and technical support are amazing. Anytime I have a question, someone is ready to help. Noor has been a delightful help with our transition, and the chat feature is perfect for quick questions and help! Cons There are a few ways that Engage could be better integrated with the overall system. If the connectivity for photos to sync with the customer records or the ability to get to conversations directly from the customer record, that would be great. Also, transcriptions for live phone calls would be a great help. Switched from [Markate](https://www.capterra.com/p/173150/Markate/) Field Pulse had greater functionality and record-keeping as an all-in-one solution. We also appreciated the Engage platform. Review Source Response from FieldPulse October 17, 2025 Thank you for the review, Carlie. We are so glad to hear Noor has been such a big help and we will pass this along to her. It sounds like you are settling in and getting comfortable with the platform. We are excited to keep supporting you as you continue learning and customizing FieldPulse to fit your workflow. AO Alethea O. Admin manager Construction Used the software for: 6-12 months ### "Highly Recommend " December 12, 2025 5.0 We originally worked with \[sensitive content hidden\] and she was super helpful! We now work with \[sensitive content hidden\] and she is just as great. They both are very well trained and quick to find answers to any question i have if answer is unknown in the moment. Pros Quick response and awesome customer support. As a small family owned business having people who are quick to respond to an email text and call is super helpful! System is pretty user friendly. Cons Phone call aren't linked to customers profiles/ jobs. It would be helpful if techs could listen to the phone call from to get a better understanding of what the Customer needs. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Price for service Titan was too high for us. And not very user friendly Review Source Response from FieldPulse December 15, 2025 Thank you for the review, Alethea. We’re really glad to hear FieldPulse has been a good fit for your business! We appreciate your feedback about phone calls and customer profiles. We are happy to have you with us and look forward to continuing to support your business! RA Rozie A. Business Manager Construction Used the software for: 6-12 months ### "Great, user friendly system" October 1, 2025 5.0 I like Field pulse. It is easy to use. You can navigate the system easily and run reports with a simple click. Pros I like that field pulse is very user friendly. It is easy to use yet it yields great results. Can give you data fast. Cons I least like the payment portal. You can not click on transactions from the payment portal that automatically links the invoice to the transaction. You have to do a complex search to figure out where the payment goes too. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse The cost and simplicity. Easy to use. Cheaper product Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) The reporting features and cost. Needed something that was faster Review Source Response from FieldPulse October 3, 2025 Thank you for the review, Rozie. We’re glad to hear that FieldPulse has been easy to use, quick to navigate, and helpful for running reports. We appreciate your feedback on the payment portal and how transactions connect back to invoices. Notes like this are super helpful as we work on making workflows even smoother. IW Ian W. Operations Manager Utilities Used the software for: 1-2 years ### "Fieldpulse - Review" January 26, 2026 4.0 Overall, it has been much better than other Field Service Software that we have used in the past. From estimates to invoices it saves us hours of time. Pros The ease of use between the app and desktop app. Our technicians don't need deep training to understand the app, and we are able to limit what they can see and edit. So less mistakes get made in office. Cons There could be better intergrations with maintenance agreements at commercial buildings like apartments that have more than 5 units. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse isn't two hundred thousand a year. Switched from [ThermoGrid](https://www.capterra.com/p/156796/ThermoGRID/) Field pulse is much more modern in its design. Review Source MG Matthew G. Electrician Construction Used the software for: Less than 6 months ### "Fieldpulse gives us all we need" October 24, 2025 5.0 Our experience as a team has been extremely satisfying. Everyone helping us along the way and the availability of service reps makes all the difference. Pros The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same software Cons There is a bit of a learning curve, especially if you're coming from another software. There are a lot of features, so it can become overwhelming if you try to use everything all at once without easing in. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing FieldPulse Seemed a bit more involved for not enough of a feature upgrade for our needs Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) We needed software that could manage larger jobs with multiple visits and invoices as well as progress invoicing. Being able to organize our sales pipeline was super important as well so that we could manage our business inside one program instead of 2 Review Source Response from FieldPulse October 27, 2025 Thanks for the review, Matthew. We’re really glad to hear FieldPulse has helped your team stay organized and manage everything in one platform. We totally understand there is a learning curve when switching systems, and we’re here to support you whenever you need it! VR Verified Reviewer General Manager Construction Used the software for: 6-12 months ### "Fieldpulse was exactly what we were looking for" August 12, 2025 5.0 We switched from an outdated field service software to about 6 months ago. Fieldpulse is so much easier to use and more powerful in its capabilities, particularly in areas like CRM, Quoting & Invoicing, and generating reports. The app is very customizable and flexible in how you want to use it. Transitioning our company to an entirely new field management software has been a huge undertaking, but Fieldpulse's customer support team has been fantastic every step of the way, and it's very easy to get answers to questions and get problems resolved quickly. It has made my work life much easier. Pros \- is flexible and has a wide range of customizable features - Customer support is responsive and keeps you informed of progress resolving issues. - Automated customer communications makes CRM much easier - Integrated item lists, scheduling, invoicing, inventory, and communications all in one app. Cons \- Some bugs and kinks are still being worked out, but most of them have been pretty minor and quickly resolved. - Load times are sometimes slow and occasionally you have to refresh the page to get it to load properly. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Service Titan had many similar features to , but was significantly more expensive. Switched from [RB Control Systems](https://www.capterra.com/p/158830/RB-Control-Systems/) We switched to gain better functionality and ease of use. In particular, we were looking for a system with better CRM capabilities and gained many other nice features we weren't expecting in the process. Review Source Response from FieldPulse August 12, 2025 Thank you for the detailed review. We’re glad to hear FieldPulse has made such a positive impact on your operations, especially with CRM, quoting, invoicing, and reporting. We appreciate your feedback about load times and minor bugs. Insights like these help us continue improving the experience for our users. We’re happy to have you on board and look forward to supporting your business as you continue to grow with FieldPulse. TC Tyler C. Service Manager Construction Used the software for: 2+ years ### "Simple, clean, and organized work platform" November 26, 2025 5.0 I have been using for over 4 years and it is my favorite program to use. I have used 2 others, but the one that is most oriented to job productivity and professionality would be FieldPulse. Pros It is organized, professional, and simple to use. I also like the notifications I receive when a customer has opened an estimate I have sent them. That is very helpful. Cons You cannot edit the contract information with a mobile device. Also I have noticed that sometimes the way the estimates and invoices are strangely formatted with a lot of unnecessary spacing. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) difficult to customize along with the price point Review Source Response from FieldPulse December 1, 2025 Thank you for the review, Tyler. We’re really glad to hear FieldPulse has been helpful for you over the past four years! We appreciate your feedback about mobile contract editing and formatting options. Notes like these help us understand where things can be improved and we will make sure to share this with our team. JS Joshua S. Owner Consumer Services Used the software for: 6-12 months ### "Great for most, not ideal for sole proprietors " June 30, 2025 3.0 Overall, it's been alright. I actually plan on leaving at the end of the yearly contract to switch back to Housecall - or implement our own simplified CRM to avoid the hassle of navigating things we don't use, and are paying for that we don't need. Pros Lots of features and integrations! There is a little bit of everything that you can imagine for a CRM to have or integrate. Cons It's SO saturated with features, it's incredibly easy to get lost navigating all of the menus to find something simple, like your service line items. Things that should be automatically made, such as sms alerts - are left up to the user to implement. I understand that allows for user customization, but I use my CRM because I'm short on time. Time I do not have to setup something that should already have been done out of box. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Customer landing page directly integrated customer contact into contacts. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Pricing for features, and availability to expand as our business does. Review Source Response from FieldPulse July 1, 2025 Thanks for your feedback, Joshua—we appreciate you giving FieldPulse a try. We’re glad you found value in the wide range of features and integrations, especially as your business grows. We understand that for smaller operations, the depth of functionality can feel overwhelming, and we’re working on ways to make setup and navigation more intuitive, especially for users short on time. We wish you the best in finding the right fit for your workflow, and we’re here if you ever want to revisit FieldPulse down the road. MR MARCELLA R. OFFICE MANAGER Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "FieldPulse is easy to use in the office or on the go" February 26, 2026 4.0 Overall I enjoy using . I appreciate the ease of use. I still have much to learn when it comes to writing forms and importing inventory but I am getting better every day. Pros I like the ease of use of across multiple devices. I am an office manager and if i am off work for the day or on my lunch and am running errands I can use the FieldPulse app on my phone or Ipad to continue working if a customer needs assistance or one of our employees. Cons I have used for almost 2 years now and the one thing that i wish could change is the time sheets on a job. For example, if we have a larger project that spans over a few weeks and multiple employees go to it I only see the total hours on the job for each employee. I do not see which day they were at the job. an employee may have 70 hours on the job but i have to go through their own individual daily time sheets to know which days the employee was on site. it makes it difficult when employees mess up their times or when i am looking for receipts from our suppliers who forgot to list our job # on their delivery for us. Review Source Response from FieldPulse March 16, 2026 Marcella, thank you for the review. We are glad to hear FieldPulse has been easy to use and that it helps you stay connected with your team and customers. We also appreciate your feedback about timesheets on larger projects. That is helpful insight, and we will be sure to share it with our team. Thanks again for taking the time to share your experience. EL Emily L. Office Admin and Dispatch Facilities Services Used the software for: 6-12 months ### "Great Software - Better Customer Service" December 8, 2025 5.0 So far it's been great. There's small tweaks I would make to help make our companies process a little easier but the software is incredibly easy to work with. Pros There are so many features built in and it is extremely user friendly. Any time I have an issue or question I have quick access to real people for customer support. Cons When I'm using filters they don't always save. Depending on the section I'm working out of, I have to keep re-applying if I'm going in and out of files. For work orders it generally does but not for invoices. I also wish that if an item line was updated it would update any existing items with at least the name and SKU if it's been added. I would like to be able to put items in with the same names because we buy the same thing from multiple vendors. It would be nice if pricing was updated when building a PO the new pricing was saved - or at least popped up with an option to update overall pricing going forward. And it would be nice to have a vendors section I can review and update to see all the products from that vendor specifically and see how often each item is purchased to help develop truck stock inventories. Review Source Response from FieldPulse December 12, 2025 Thank you for the review, Emily. We’re really glad to hear you’ve found FieldPulse easy to use and that our support team has been helpful. We truly appreciate you taking the time to share such detailed feedback and we’ll be sure to pass your notes along to our team. LL Leslee L. Office Manager Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Field Pulse praise and complaints" March 19, 2026 5.0 Overall, it has been OK for me in the office. But the technicians in the field complain that it is SLOW or freezes often. It makes them very frustrated and grumpy. They complain daily about not being to save pictures of their work or collect payments. They are very unhappy with the app. Pros I enjoy the customer support. I use it often and they always help in a timely manner. Today \[sensitive content hidden\] saved a lot of frustration when I was locked out of my account. I also enjoy the scheduling tool. It lets me know when I have a conflict in time management of the employees' appointments. Cons It is SLOW. Also, it sometimes marks a client's invoice as paid in full and our bookkeeper finds that it has not been paid in full. This is very difficult to address with customers. They become suspicious and feel like we are trying to trick them. Especially elderly customers. Review Source Response from FieldPulse March 23, 2026 Leslee, thank you for the review. We are glad to hear our customer support team has been helpful and that you are enjoying the scheduling tool. We appreciate your feedback on invoicing and the app, and we will make sure to share this with our team. VR Verified Reviewer Inventory Management Logistics and Supply Chain Used the software for: 6-12 months ### "Usable with room to improve " January 29, 2026 4.0 has been a solid tool for managing day‑to‑day operations. It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches. The interface is easy to navigate, and the mobile app makes it convenient to update things on the go. Overall, it’s a reliable platform that helps streamline workflow and save time. Pros Building purchase orders is quick, and the layout makes it simple to add items, quantities, and vendor details without extra steps. You can see the status of each PO, created, sent, received, which helps prevent missed orders or double‑ordering. Cons The mobile app sometimes struggles to stay connected, even when the phone has a strong signal or Wi‑Fi connection. This can slow down job updates or prevent certain actions from saving on the first try. Review Source Response from FieldPulse February 9, 2026 Thanks so much for the review. We are glad to hear FieldPulse has been helping you stay organized and keep things running smoothly. We also appreciate your feedback on the mobile app. JB Jeremy B. President Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "President of Daystar Electrical Services " February 20, 2026 5.0 Over all experience with Field Pulse has been good and our tech have jumped in with ease. One of our hardest things was getting clear information and pictures uploaded before Field Pulse. Pros Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows. It has helped in streamlining it with full team collaborations and transparencies across departments. They are very responsive with customer support and help with the platforms features or questions on best practices. The platform allows us to import information quickly with just a swipe. Cons I don't really have anything I don't like about the field pulse platform. Just wish we would have found it sooner. Review Source Response from FieldPulse February 23, 2026 Jeremy, thank you so much for the review. It is great to hear that FieldPulse has helped streamline and modernize your business. We really appreciate you sharing your experience and are glad to be supporting your team. BB Brody B. Owner Construction Used the software for: 1-2 years ### "Loving FieldPulse " June 25, 2025 5.0 It has been great, they've always answered any questions that arise very quickly and have made my life much easier. Pros From scheduling and customer profiles to billing and price book use it has made my life easier and helped the business grow. Cons lack of offline features, specifically not being able to access the price book while offline, even if selections couldn't be made, a view only offline price book would be extremely beneficial. Review Source Response from FieldPulse July 1, 2025 Thanks for the great review, Brody! We're excited to hear FieldPulse has helped simplify your workflow and support your business growth—that’s exactly what we aim for. We appreciate your feedback on offline functionality, especially around the price book. The good news: improvements to offline mode are in the works. Thanks for being part of the FieldPulse community! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.