# FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FieldPulse the right Field Service Management solution for you? Explore 445 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (445) [View alternatives](https://www.capterra.com/p/153475/FieldPulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Reviews of FieldPulse Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Streamlined and intuitive workflow 92% positive reviews out of 101 Most reviewers find ease of use valuable, citing simple navigation, user-friendly design, and smooth onboarding for teams. Samuel W Owner and Operator, 1 employee. "FieldPulse is very user friendly and has great features and add-ons which is critical for a small business like mine." Recurring bugs and glitches 47% negative reviews out of 81 Some users report bugs and issues disrupt tasks, cause workflow interruptions, and require repeated support intervention. Alita V Commercial Estimator, 11 - 50 employees. "Additionally, troubleshooting issues between the two systems can be time-consuming and may require assistance from support, which slows down workflow and affects overall efficiency in financial management." Responsive in-app chat assistance 93% positive reviews out of 46 Most users report chat support is fast, knowledgeable, and consistently resolves questions or issues efficiently. Daniel C Owner, 1 employee. "Also having the chat feature available all the time really helps me out with quick answers." Cumbersome data and update handling 75% negative reviews out of 28 Most reviewers describe data management and updates as inefficient, mentioning limited editing, slow processes, and confusing workflows. Hai S Inventory Management, 11 - 50 employees. "This can slow down job updates or prevent certain actions from saving on the first try." Mobile tools for field technicians 96% positive reviews out of 24 Most reviewers describe technician management as straightforward, highlighting real-time job updates, easy learning, and helpful mobile features. Jake H Owner, 2 - 10 employees. "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer support." Unreliable syncing and connectivity 88% negative reviews out of 24 Most users report sync and connectivity issues, with unreliable data updates, lag, and frequent QuickBooks integration problems. Jessica V Managing Partner, 2 - 10 employees. "We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources." ## Showing most helpful reviews Showing 1-25 of 445 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pratul S. Development Manager Information Technology and Services Used the software for: Less than 6 months ### "Excellent platform for managing scheduling, clients, and operational workflows" April 28, 2026 5.0 My experience with FieldPulse has been very positive. In my role at AlkushX, I used it in a professional setting where organization, scheduling, client coordination, and task visibility were important. The software helped streamline operations, improve workflow consistency, and centralize important information in one place. It has been a practical and reliable solution for managing day-to-day work more effectively, and I would recommend it to teams looking for a solid operations and service management platform. Pros As a Product Development Manager at AlkushX, I found FieldPulse to be a highly effective platform for managing operational workflows in a structured and efficient way. What I liked most was how it brought scheduling, client management, task tracking, and team coordination into one system. This made it easier to maintain visibility across ongoing work and reduced the confusion that often comes from using multiple tools for different parts of the process. The scheduling and client management features were especially useful for keeping work organized and ensuring smoother execution across day-to-day operations. Cons The only drawback I noticed was that the platform takes a little time to fully set up and adapt to your specific workflow. Some features have a learning curve in the beginning, especially if you want to use the system in a more customized and efficient way. That said, once the onboarding and setup process is complete, the software becomes much easier to manage and provides strong value. Review Source Response from FieldPulse May 1, 2026 Hi Pratul — thanks for this. Really glad the scheduling and customer management tools have been working well for your team. It means a lot to our team to hear that FieldPulse has helped keep everything aligned and made your day to day work more streamlined. GS Grant S. Director of Engineering Construction Used the software for: 1-2 years ### "Great product - Essential to our Company" April 15, 2026 5.0 Pros I really like how easy it is to work with. I really appreciate all the integrations it has to our other systems as well. It works great with zapier, quickbooks, etc. Makes our service management run very smoothly. Cons I wish the calendar function would work better with our oncall schedule. It would be super helpful to be able to integrate the on-call schedules of all our field techs within fieldpulse and then be able to pull from that in some way. We have to manage that schedule external to fieldpulse though. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing FieldPulse Fieldpulse was a much easier system to deploy and use than Odoo. Odoo seems to be a very powerful software, but has a high maintenance effort to run and deploy. Upkeep had a super super strong inventory system, but could not handle field service management. Fieldpulse was easy to set up, learn, adopt to our business, and had the features we needed. Review Source Response from FieldPulse April 29, 2026 Hi Grant — really glad the Zapier and QuickBooks integrations have been working well for your team and that you've found the platform easy to use. KG Kaylah G. Administrative Assistant Public Safety Used the software for: 6-12 months ### "Give it a chance!" May 14, 2026 3.0 I would say my overall experience has been in the middle. There's definitely a few things that I really enjoy with Field pulse but I think there's a lot they need to work on and add to the site to make it easier on us. Pros I like that it is easy to manage all my employees scheduling at once. It's also easier to handle customer information and communication with their automatic triggers for email and SMS. It's also a good way to for our admin team to work together and pick up where each other left out. It's also helpful with tech and admin communication as well. Where the tech can input all necessary information into field pulse and the admin team can easily access. I've only used the live customer support once but it was extremely helpful and they were able to quickly resolve the information. Cons One of the things I like least about field pulse is that right now there are quite a few glitches- such as line items and customers randomly getting deleted, long processing times, and work orders not showing on calendars. I also wish that there were more personal setting for accounts for example, my co worker and I both send out estimates and would like to have each other cc'ed automatically but there is only a setting to have a designated cc email for the company as a whole. I also wish there were more ways to edit forms and dynamic proposals. What's available now is a great foundation but doesn't allow for full company creativity, I think this is worth looking into. Another thing is connecting files from an estomate to a work order to an invoice. Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient. I think it would be helpful if there was a file files can stay connected through an estimate, work order, and invoice especially when they're all linked to each other. Review Source Response from FieldPulse May 15, 2026 Hi Kaylah, thank you for the review and for being so specific. Really glad the scheduling and automatic triggers have been making things easier for your team. We appreciate your feedback and encourage you to reach out to our support team directly. JS Julie S. service coordinator Consumer Goods Used the software for: 1-2 years ### "Office Manager scheduler" March 25, 2026 4.0 Overall, it works well for our company. We used to use spreadsheets to keep track of our services and jobs and this is so much better. Pros it is pretty easy to use. Self explanatory. It is so much better than what we were using before and it's able to hold a lot more information. Cons It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs. I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing FieldPulse it seemed to best meet our needs. We could put all of our data into the system we were keeping in a google document file Switched from [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) It did not meet our needs. It did not allow us to put all of the information we need on a daily basis into this system Review Source Response from FieldPulse March 27, 2026 Julie, thank you for the review. We are glad to hear FieldPulse has been a big improvement from spreadsheets and is helping your team keep everything in one place. We also appreciate your feedback about speed and navigation. That input is important to us, and we will make sure it is shared with our team. Thanks again for taking the time to share your experience. JN Jamee N. Client Services Coordinator Utilities Used the software for: 1-2 years ### "Great customer support!" April 27, 2026 5.0 Great! We've been using FieldPulse for almost 2 years now and it has helped make our lives a lot easier in terms of collaboration and effectiveness in our office and on-site. Pros Customer support is always really helpful and quick in their response. Anytime we have an issue, customer support is able to help and send screen recordings to help us for future reference. Cons Sometimes it's tricky to navigate the higher level organizational details, but easy to get a hang of once you get going. Switched from [SAWIN](https://www.capterra.com/p/249740/SAWIN/) Program was outdated and not able to keep up with changing times. Review Source Response from FieldPulse April 29, 2026 Hi Jamee — hearing that FieldPulse has made a real difference for your team both in the office and on-site over the last 2 years is exactly what we hope for. Really glad our support team has been there when you've needed it! TW Tyler W. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Strong Platform with an Outstanding Implementation Experience" April 22, 2026 5.0 Overall, our experience with FieldPulse has been very positive. It has streamlined a lot of our day-to-day processes and helped bring more structure to our operations. The platform continues to improve, and the support we’ve received—especially from \[sensitive content hidden\] —has made the transition smooth and productive. It’s been a solid investment for our business. Pros FieldPulse has been a great all-in-one platform for managing our operations. The scheduling, invoicing, and customer management tools are all intuitive and help keep everything organized in one place. It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board. One of the biggest positives, though, has been the implementation process—\[sensitive content hidden\] , our implementer, has been outstanding. He’s been responsive, knowledgeable, and genuinely invested in making sure we’re set up for success. That level of support made a huge difference. Cons Like any system, there is a bit of a learning curve, especially when trying to customize workflows to fit specific business needs. Some features can take time to fully understand or set up exactly how you want them. There are also a few areas where additional flexibility or customization options would make it even stronger. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse System seemed easier and better. FP was quite a bit cheaper Review Source Response from FieldPulse April 29, 2026 Hi Tyler, it is great to hear you had a smooth process getting set up on the platform with your implementation specialist. We are here as you continue getting comfortable with the platform. MR Marc R. Owner Security and Investigations Used the software for: 2+ years ### "Field Pulse" May 21, 2026 5.0 Its a good program. I have used other programs like service trade and service titan and I like this one way better. Pros I love the ease of the mobile app even in offline mode. This product helps streamline my business. I am satisfied with it and the future potential. Cons Sometimes it can be slow and the invoice, quote, billing side could be better. They keep improving the software. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) Price, Features, Ease of Use. Friendly service. Review Source Response from FieldPulse May 22, 2026 Hi Marc, thanks for sharing this. We are glad to hear the mobile app has been working well for you. BG Bianca G. Owner Construction Used the software for: 6-12 months ### "Game Changer " May 12, 2026 5.0 We have had a positive experience overall. We are happy we made the decision to use FieldPulde as our Field Management Service. Pros FieldPulse has definitely been a game changer for us. We have great customer support not only from our representative but from the team. The platform is easy to use from scheduling to dispatching and team workflow. Cons There are featured we would love to see added that make things easier when updating pricebook, templates and images. Currently we have to go back and recreate. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Recommended by MDP- We have heard many positive things about it Review Source Response from FieldPulse May 15, 2026 Hi Bianca, really glad FieldPulse has been a good fit for your team with scheduling and dispatching. Thanks for sharing and happy to have you with us. DT Doug T. Owner Consumer Goods Used the software for: Less than 6 months ### "Great Onboarding Experience" April 6, 2026 5.0 We are currently in our onboarding stage of the game but it has been great so far. All of our questions have been answered, our POC is amazing at explaining things and we are looking forward to seeing what else the program can provide. Pros We appreciate that we can link everything in one system. The program is super intuitive and not clunky. The support is quick to respond and easy to communicate with. Cons Learning everything. It is a little overwhelming at first because there is so much that is offered. It is hard to choose what to tackle first. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) We switched since started to offer a 2 user options Review Source Response from FieldPulse April 29, 2026 Hi Doug — happy to hear onboarding has been going smoothly and that your rep has been helpful along the way. We're excited for you to continue to grow with FieldPulse. Abraham S. CEO Construction Used the software for: 2+ years ### "Bed in responding to basic customer requests" April 14, 2026 1.0 Very slow software, Missing a lot of details in the features they have, witch makes it feel incomplete, They are very slow in solving problems, fixing issues, or even responding to basic customer requests, witch makes it really difficult to rely business on their platform, Very expensive when you compare to what you get. Pros I like the most what they are saying the software can do, and options of integrations... I wish it would be true... Cons They have a world winning customer service team, they are professionally trained to make feel they care for you, without solving any problem or request, and spinning you around to other teams that handle your specific request, promising that someone will reach-out to you, BUT..... you can wait..... maybe there reasonable time frame to take care of issues is a few month... who knows... Review Source Response from FieldPulse April 29, 2026 Hi Abraham, thank you for this feedback. We take our customers' experiences seriously and want to make sure the right person is addressing your concerns directly. Please reach out to our support team and ask to be connected with our Customer Support Manager. CL Cale L. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Field pulse is the best!" March 2, 2026 5.0 Every time I go to Field pulse about any questions especially \[sensitive content hidden\] , they always have answers. I love how they send screenshots that give us really good directions. Pros Field pulse has so many features that we still haven't even explored! I feel like I learn something new every week, making my business more efficient and organized. Cons Not much I could think of right now, maybe one thing but field pulse have been more than helpful and they're always trying to better the system. Switched from [QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Field pulse just has 1000 more features then QuickBooks. Review Source Response from FieldPulse March 6, 2026 Cale, thank you for the review. It is great to hear that our team has been helpful and that you are enjoying FieldPulse. We appreciate you taking the time to share your experience. AZ Andrew Z. Operations Manager Furniture Used the software for: Less than 6 months ### "Glad We Switched to FieldPulse" February 26, 2026 4.0 FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software. The constant updates and added features means that any concerns that I currently have I know will be addressed. Overall we are glad to have switched to FieldPulse. Pros Features. FieldPulse has a ton of features and plugins that are incredibly useful for a company like mine. FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices. The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting. Cons Moving from Estimates to Jobs to Invoices still feels a bit disjointed. Information between these categories could use some engineering work to avoid having to constantly copy and paste information between these crucial steps of every project. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing FieldPulse FieldPulse had all of these features and more presented in a way that worked better for us. Review Source Response from FieldPulse March 2, 2026 Andrew, thank you for the review. It is awesome to hear that the platform is helping your team stay aligned. We appreciate your feedback about the flow between estimates, jobs, and invoices. We will be sure to share it with our team. LP Larry P. Operations Manager Facilities Services Used the software for: Less than 6 months ### "Field Pulse A Great All in One CRM Software" January 7, 2026 5.0 Very satisfied overall as a customer relationship management software. Proposals and estimates can be sent and approved, invoices can be paid directly via a phone or computer and payments are all tracked in the software. Pros Great customer service and recurring billing/templates. The ability to include photos and videos in jobs is very good feature. Scheduling and the notifications the customer gets are automated and the ability to give customers job reports with pictures is a bonus. Cons Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company. I think that automated reports should be able to be generated based off things done or not done on job (notes/pictures/status) Once you understand how the software works and change your processes to work with the software it works very well. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse Better review and support metrics were given on all review sites I found Review Source Response from FieldPulse January 9, 2026 We’re glad to hear FieldPulse has been helpful for your team in managing estimates, invoicing, payments, and customer communication. We also appreciate your feedback on workflow and reporting. Thanks for taking the time to share your experience, Larry! Sarah Z. Administration and Accounting Assistant Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Support!" February 12, 2026 4.0 We had been using the field services module that work directly with our accounting system that just wasn't working for us. FieldPulse was a great solution in terms of features and pricing. We have been able to get our service department up and running more efficiently. Pros The customer support is great! We know we can always count on our Customer Success Specialist to help us out if we get stuck or need help setting something up. Cons The filters could be improved upon. There is not a good way to exclude certain things from the filters. For example, we want to exclude jobs that have been invoiced from the filter, you can really only include certain things. Switched from [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Kickserv did not have the functionality we needed in order to grow. Acumatica was not user friendly for our service department in the office or field. Review Source Response from FieldPulse February 20, 2026 Sarah, thank you for the review. We are so glad to hear your Customer Success Specialist has been so helpful. Thanks again for taking the time to share your experience. We are happy to be supporting your business! EO Elizabeth O. Operations Manager Construction Used the software for: 1-2 years ### "FieldPulse for an HVAC business" March 4, 2026 5.0 Overall, I am highly satisfied with FieldPulse and would recommend to any other business. It makes everyday tasks easier and cuts down processes that we had previous to discovering it. Pros Fieldpulse makes it easy to navigate everyday tasks including scheduling, invoicing and quoting. It integrates with Quickbooks flawlessly. Cons I do not like how simplistic the invoices look to our customers. I like to describe the service that was performed and I do not see where this is allowed. I send invoices through Quickbooks as this allows me to be more descriptive. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse Fieldpulse seemed like a better fit for our company. Switched from [RazorSync](https://www.capterra.com/p/130989/RazorSync/) Razorsync did not integrate with Quickbooks. Review Source Response from FieldPulse March 6, 2026 Elizabeth, thank you for the review. We are so glad to hear FieldPulse has made scheduling, invoicing, and quoting easier for your team and that the QuickBooks integration has been working well for you! DM Davis M. Owner Environmental Services Used the software for: 6-12 months ### "5/5 stars, highly recommend (Cross your fingers \[sensitive content hidden\] is assigned to you)" November 12, 2025 5.0 Our experience has been fantastic. Their approach is different from most companies. They’re seriously invested in making sure you understand the system AND can use it however best fits your business. They will literally implement it with you and make sure it’s working. They’re also willing to train staff on it which is a huge time saver. Our account rep \[sensitive content hidden\] has made it incredible! Pros Their onboarding and support is unlike any other company we’ve ever worked with. Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would help us organize everything else in FieldPulse. I also liked how customizable it is. We’re in a niche service, so we needed more customization options. Cons Some of the navigation is slightly clunky. For example, if you click back on a quote or project you’re working on, instead of taking you to a main menu, it’ll take you back to the quote you were just building. Definitely not a huge issue, just a slight inconvenience (I have loved FieldPulse so this is me really fishing for cons) Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Workiz](https://www.capterra.com/p/147525/Workiz/) Reason for choosing FieldPulse The main reason we chose FieldPulse is because of their great reviews. They were ranked highest on every platform for Field Service Management. I chose it over ServiceTitan because of the price and ease of implementation. FieldEdge didn’t have great reviews and seemed to be more of a legacy software. The others because FieldPulse was more robust and offered more features and customization. Review Source Response from FieldPulse November 14, 2025 Wow Davis, thank you for the incredible review. We love hearing that working with your rep made such a meaningful difference in your experience. We also appreciate your feedback about navigation. Notes like this help us continue refining the platform and improving how everything flows. Thank you again for taking the time to share such thoughtful feedback. We are excited to keep supporting your team and look forward to watching FieldPulse grow with your business. IF Isaac F. Retail and Logistics Coordinator Security and Investigations Used the software for: Less than 6 months ### "South Shore Lock and Key Review" November 19, 2025 4.0 We have had positive feedback from all of our team members. It has definitely streamlined our process and made tracking and ordering hardware much easier. We think it was the right move for our team compared to Workiz and Service Fusion Pros We like how the system is all in one. We have been able to get rid of 3 different apps so that everything is in one place. The loading times versus QuickBooks have helped us streamline our payment process. And the scheduling feature is helpful to organize all of our information. We especially like the ClearPath and custom statuses. Cons Right now the most annoying feature is not having card readers for payment processing. This makes it a lot easier for our techs to be able to take payments. Also the call quality on the phone system is not always clear. Alternatives considered [Workiz](https://www.capterra.com/p/147525/Workiz/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse Everything was in one place. It had an integrated phone system and inventory management. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) They gave us false expectations about the phone system, and we though it was more integrated than it was. Review Source Response from FieldPulse November 24, 2025 Thank you for the review, Isaac. We’re really glad to hear FieldPulse has helped your team bring everything into one place and that you’re finding ClearPath helpful. We appreciate your feedback and will make sure to share it with our team. We’re happy to have you with us and look forward to continuing to support your business. AO Alethea O. Admin manager Construction Used the software for: 6-12 months ### "Highly Recommend " December 12, 2025 5.0 We originally worked with \[sensitive content hidden\] and she was super helpful! We now work with \[sensitive content hidden\] and she is just as great. They both are very well trained and quick to find answers to any question i have if answer is unknown in the moment. Pros Quick response and awesome customer support. As a small family owned business having people who are quick to respond to an email text and call is super helpful! System is pretty user friendly. Cons Phone call aren't linked to customers profiles/ jobs. It would be helpful if techs could listen to the phone call from to get a better understanding of what the Customer needs. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Price for service Titan was too high for us. And not very user friendly Review Source Response from FieldPulse December 15, 2025 Thank you for the review, Alethea. We’re really glad to hear FieldPulse has been a good fit for your business! We appreciate your feedback about phone calls and customer profiles. We are happy to have you with us and look forward to continuing to support your business! CS Carlie S. Managing Director Construction Used the software for: Less than 6 months ### "Wonderful customer support and helpful resources" October 16, 2025 5.0 As a new user, I've been pleased with the transition team and the options to customize much of the software to meet our needs. It will take a bit of time to configure everything just right and learn how to make it as efficient with our workflow as possible. There are far more features Pros The one-on-one training and technical support are amazing. Anytime I have a question, someone is ready to help. Noor has been a delightful help with our transition, and the chat feature is perfect for quick questions and help! Cons There are a few ways that Engage could be better integrated with the overall system. If the connectivity for photos to sync with the customer records or the ability to get to conversations directly from the customer record, that would be great. Also, transcriptions for live phone calls would be a great help. Switched from [Markate](https://www.capterra.com/p/173150/Markate/) Field Pulse had greater functionality and record-keeping as an all-in-one solution. We also appreciated the Engage platform. Review Source Response from FieldPulse October 17, 2025 Thank you for the review, Carlie. We are so glad to hear Noor has been such a big help and we will pass this along to her. It sounds like you are settling in and getting comfortable with the platform. We are excited to keep supporting you as you continue learning and customizing FieldPulse to fit your workflow. IW Ian W. Operations Manager Utilities Used the software for: 1-2 years ### "Fieldpulse - Review" January 26, 2026 4.0 Overall, it has been much better than other Field Service Software that we have used in the past. From estimates to invoices it saves us hours of time. Pros The ease of use between the app and desktop app. Our technicians don't need deep training to understand the app, and we are able to limit what they can see and edit. So less mistakes get made in office. Cons There could be better intergrations with maintenance agreements at commercial buildings like apartments that have more than 5 units. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Fieldpulse isn't two hundred thousand a year. Switched from [ThermoGrid](https://www.capterra.com/p/156796/ThermoGRID/) Field pulse is much more modern in its design. Review Source MT Melissa T. Operations Manager Facilities Services Used the software for: Less than 6 months ### "Fresh new Software that is easy to use" August 12, 2025 5.0 So far I'd give it an 8/10. They have a few bugs to fix, but they seem to be working on it hopefully. Pros Customer support is pretty awesome so far. The options, and features are so easy to use. The best part is if you do make a mistake, its fixable. Our old software you could not fix anything. Another fabulous feature is quick books can talk to it, and you can talk to quick books. So if changes need to happen, it can be done both ways. Cons The dispatch board is not very user-friendly. There aren't many preferences to turn off views for certain people. You can't see the unassigned board on your phone. If you have to make multiple visits and are not sure when you need to go again, you cannot put it on the unassigned board as a holding spot, as it will get lost. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse Had more features that I specifically wanted. Review Source Response from FieldPulse August 19, 2025 Thank you for the review, Melissa. We’re glad to hear that FieldPulse has been easier to use and more flexible than your previous software. It’s also great to know our support team has been helpful. We appreciate your feedback about our dispatching function. Insights like these are valuable as we continue to improve the platform. We’re excited to keep supporting your team! Trevor W. Business Manager Construction Used the software for: 6-12 months ### "Excellent Customer Support" January 27, 2026 5.0 The experience has been positive overall. I understand the company is growing quickly and the mishandling between the sales and implementation team is understandable. Pros The ease of use and how they provide relevant answers to my questions. Fieldpulse helps with my problem instead of trying to sell me something else. Cons At times there has been slow communication between departments. When implementing new features the sales team can be slow to get things implemented. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse This software was very frustrating to use. Switched from [Pricepoint](https://www.capterra.com/p/229348/Pricepoint/) The old software was expensive and outdated. Review Source Response from FieldPulse February 6, 2026 Thank you for the review, Trevor. We are glad to hear that you have had a positive experience and that FieldPulse has been easy to use! Thanks for taking the time to share your experience! KH Kurt H. Regional Account Manager Construction Used the software for: 1-2 years ### "Great product for a great price. " February 3, 2026 5.0 Absolutely love the program. Would recommend 10/10. The value to cost isn't comparable. Similar Programs are far too expensive and do the same thing. Pros Forms is my favorite part of the whole program. But the seamless integration each add on and functions of Field Pulse are great also. Cons Wish there was more training experiences or training videos. And sometimes i have difficulty with the Customer option when its for a commercial company that has many properties. Scheduling is easy and makes adding site visits a sinch. Review Source Response from FieldPulse February 13, 2026 Kurt, we love hearing that you are enjoying custom forms and our integrations. Thank you so much for taking the time to leave a review! PM Patrick M. Owner Construction Used the software for: 2+ years ### "FieldPulse makes life easier!" May 13, 2026 5.0 I've been using FieldPulse for years and it has made a big difference for my business! I highly recommend FieldPulse as a way to help keep your business organized and allow you to grow your business. Pros One of the best things about working with FieldPulse is the support. When I have a question or concern, they are very responsive and helpful. Cons One challenge with FieldPulse is the ability to upload photos with notes for each job. The work around for that is integrating CompanyCam with FieldPulse which solves the problem. Review Source Response from FieldPulse May 15, 2026 Hi Patrick, two years in and still going strong! Really happy that our support team has been there for you and that FieldPulse has made a difference for your business. BB Brandi B. Dispatcher Public Safety Used the software for: Less than 6 months ### "FieldPulse - From Start to Finish a Team Effort" April 16, 2026 5.0 My overall experience has been phenomenal. I enjoy using it and learning about new features. I love the chat feature so I can get a quick overview of something to see if it will be useful to use or not. Pros I use scheduling, always use the team collaboration features, and sending quotes to the warehouse for ordering. The notification make it easy to keep up with the process start to finish. Customer support is always so helpful and usually answers any questions I have right away. Cons That if a work order is created under a customer that it cant be linked to the maintenance agreement. Review Source Response from FieldPulse April 29, 2026 Hi Brandi — thank you for sharing. Really glad FieldPulse is helping with team collaboration and that you're enjoying the features! 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