# FieldPulse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FieldPulse Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/153475/FieldPulse

---

# 

 FieldPulse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FieldPulse

## What is FieldPulse?

FieldPulse is an all-in-one business management solution for field service teams. Our software, coupled with our award-winning customer success team, empowers business owners, admin, and technicians in every aspect of their work. Our software includes standard FSM features like scheduling and dispatching, estimate and invoice management, and CRM, while also has more advanced tools like flat-rate pricebook, lead management, inventory management, and advanced reporting functionalities. If you are struggling to keep up with admin work, feeling burdened by disorganized team communication, need to improve your customer's experience, or want to better understand your business's health, FieldPulse can help. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more...

## What is FieldPulse used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Quoting](https://www.capterra.com/quoting-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 445 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Pros & cons

Streamlined and intuitive workflow

Responsive in-app chat assistance

Recurring bugs and glitches

Cumbersome data and update handling

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Electrical Contractor / 2026
-   Electrical Estimating / 2026
-   Field Service Management / 2026
-   HVAC / 2026
-   HVAC Estimating / 2026
-   Plumbing / 2026
-   Roofing / 2026
-   Service Dispatch / 2026
-   Work Order / 2026
-   Quoting / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FieldPulse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fieldpulse.com&name=FieldPulse)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FieldPulse

4.6 (445)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (445)

Ease Of Use

4.6 (1,416)

Value For Money

4.5 (438)

Value For Money

4.4 (1,220)

Customer Service

4.7 (441)

Customer Service

4.6 (1,369)

## FieldPulse alternatives

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

[4.3 (400)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153475/FieldPulse/alternatives/)

## FAQs about FieldPulse

Overview

### What problems does FieldPulse solve?

FieldPulse solves scattered scheduling, manual dispatching, poor task visibility, and disconnected customer records by putting work orders, status updates, invoicing, and communication in one system. Service managers, office staff, dispatchers, technicians, and field service teams benefit most by reducing missed appointments, duplicate bookings, and constant calls or text follow-ups.

Answer based on 255 reviews

Overview

### Which roles and teams benefit most from FieldPulse?

FieldPulse is most used by business owners, executives, office administrators, and operations teams in field service companies. Owners and presidents use it to oversee jobs, estimates, invoicing, and profitability, while office managers, dispatchers, and service managers streamline scheduling, customer communication, technician coordination, and day-to-day workflow execution.

Answer based on 443 reviews

Overview

### What company size and industries is FieldPulse built for?

FieldPulse is built for small field service teams, with 99% of reviewers from small businesses and Construction leading at 52%. It also serves Electrical/Electronic Manufacturing at 10% and Consumer Services at 8%, aligning with its focus on scheduling, invoicing, CRM, and job tracking in one platform.

Answer based on 445 reviews

Features and Usability

### What are the key features of FieldPulse?

FieldPulse includes core field service features like scheduling and dispatch, work order and job tracking, and invoice and estimate management. Reviewers also highlight mobile app access for field updates, payment processing, CRM with customer history, and QuickBooks integration. Differentiators include customizable forms, client portal, and SMS communication.

Answer based on 244 reviews

Integrations

### Which third-party tools and platforms does FieldPulse integrate with?

FieldPulse integrates with QuickBooks Online, Zapier, Xero, CardPointe, and Square Payments, with catalog support for Google Calendar, Mailchimp, CompanyCam, NiceJob, and QuickBooks Desktop. It connects to 10 third-party tools and platforms across accounting, payments, scheduling, marketing, and workflow automation.

Answer based on 57 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FieldPulse?

FieldPulse offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say technicians and new hires usually learn the app quickly because the interface is intuitive, while owners, admins, and teams migrating from paper or other systems often need more time to configure features and build consistent workflows.

Answer based on 57 reviews

Getting Started and Support

### What customer support options does FieldPulse offer, and how do users rate the experience?

FieldPulse offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and hands-on during onboarding and issue resolution, with quick answers through chat and direct follow-up. Some reviewers, however, report being passed between teams, slow resolution for specific problems, and unmet expectations.

Answer based on 244 reviews

## Who uses FieldPulse?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 214 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 214 reviews

Administrative

43%

Administrative

43%

Construction

25%

Entrepreneurs/ Owners

5%

Customer Services & Support

4%

Others

23%

Top industries

Based on 214 reviews

Construction

63%

Electrical/Electronic Manufacturing

14%

Utilities

9%

Mechanical or Industrial Engineering

7%

Other

7%

## Pros and Cons

Streamlined and intuitive workflow

92% positive reviews out of 101

Most reviewers find ease of use valuable, citing simple navigation, user-friendly design, and smooth onboarding for teams.

Samuel W

Owner and Operator, 1 employee.

"FieldPulse is very user friendly and has great features and add-ons which is critical for a small business like mine."

Recurring bugs and glitches

47% negative reviews out of 81

Some users report bugs and issues disrupt tasks, cause workflow interruptions, and require repeated support intervention.

Alita V

Commercial Estimator, 11 - 50 employees.

"Additionally, troubleshooting issues between the two systems can be time-consuming and may require assistance from support, which slows down workflow and affects overall efficiency in financial management."

Responsive in-app chat assistance

93% positive reviews out of 46

Most users report chat support is fast, knowledgeable, and consistently resolves questions or issues efficiently.

Daniel C

Owner, 1 employee.

"Also having the chat feature available all the time really helps me out with quick answers."

Cumbersome data and update handling

75% negative reviews out of 28

Most reviewers describe data management and updates as inefficient, mentioning limited editing, slow processes, and confusing workflows.

Hai S

Inventory Management, 11 - 50 employees.

"This can slow down job updates or prevent certain actions from saving on the first try."

Mobile tools for field technicians

96% positive reviews out of 24

Most reviewers describe technician management as straightforward, highlighting real-time job updates, easy learning, and helpful mobile features.

Jake H

Owner, 2 - 10 employees.

"The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer support."

Unreliable syncing and connectivity

88% negative reviews out of 24

Most users report sync and connectivity issues, with unreliable data updates, lag, and frequent QuickBooks integration problems.

Jessica V

Managing Partner, 2 - 10 employees.

"We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.5 (246)

89.43% of 246 reviewers that rated this feature as important or highly important

FieldPulse offers fast, simple invoicing with payment collection, QuickBooks integration, and multiple payment options. Reviewers appreciate the ease of converting quotes, real-time notifications, and payment links, though some mention mobile tax issues and QuickBooks syncing challenges.

Mobile Access

4.5 (229)

93.01% of 229 reviewers that rated this feature as important or highly important

It helps you manage jobs, update records, and communicate from anywhere using the mobile app. Some reviewers find mobile access reliable and full-capabilityd, but others mention limited offline capabilities and occasional differences compared to the web version.

Scheduling

4.6 (222)

90.99% of 222 reviewers that rated this feature as important or highly important

With FieldPulse’s scheduling, you can easily assign jobs, view team calendars, and manage recurring or one-off appointments. Reviewers appreciate its clarity, Google Calendar sync, and team notifications, though some mention lag, pop-ups, and limited arrival window flexibility.

Quotes/Estimates

4.5 (196)

92.35% of 196 reviewers that rated this feature as important or highly important

It gives you quick, professional quote creation from templates or price lists, with options to email, convert to invoices, and attach documents. Users think estimates are easy to send and accept, but some report mobile tax limitations and occasional system freezes.

Customer Database

4.6 (137)

94.16% of 137 reviewers that rated this feature as important or highly important

You get a centralized customer database to track contacts, work history, and multiple locations. Reviewers indicate it’s easy to search, organize, and manage client info, though some want better syncing with phone contacts and find locating all details sometimes difficult.

Calendar Management

4.5 (178)

85.96% of 178 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

FieldPulse 207 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Generate rule-based quotes for clients automatically

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

FieldPulse offers fast, simple invoicing with payment collection, QuickBooks integration, and multiple payment options. Reviewers appreciate the ease of converting quotes, real-time notifications, and payment links, though some mention mobile tax issues and QuickBooks syncing challenges.

Create, update, and manage bookings, itineraries, and reservations

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Create and manage digital catalog of products/services with their details, specifications, and price

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Provides a channel for team members to share media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Specialized for organizations who focus on commercial projects and processes

For commercial and industrial purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Easily track all contractor information in one centralised location

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

You get a centralized customer database to track contacts, work history, and multiple locations. Reviewers indicate it’s easy to search, organize, and manage client info, though some want better syncing with phone contacts and find locating all details sometimes difficult.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Connect to big data sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Estimating software designed for electrical businesses

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Pre-made examples and templates for emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Assign working shifts or tasks to employees based on their availability

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

A list of events with their respective dates

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Store and access documents, forms, and photos in one centralized place

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving architecture, engineering, and construction industry professionals

Primarily serving commercial or industrial locations needing electrical work

Intended to be used by general contractors

Serves handyman professionals

Software designed specifically for HVAC companies

Software is designed specifically for use of locksmith companies

Serving plumbing industry professionals

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Automatically find mutually available meeting time slots across multiple calendars

Information, data and reports that are being tracked over time

Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track interaction history by documenting conversations for contacts

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Tracking the status of previously identified performance measurements

Predict labor requirements based on past and present data/trends

Track, manage, and standardize customer rates for services performed by technicians

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Generate and send material orders from estimates directly to suppliers

It helps you manage jobs, update records, and communicate from anywhere using the mobile app. Some reviewers find mobile access reliable and full-capabilityd, but others mention limited offline capabilities and occasional differences compared to the web version.

Notifications via mobile devices

Access the system via a mobile application

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Ability to handle several projects simultaneously

Book meetings and appointments through a website or digital platform

Create, send, and view electronic invoices

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Capture photos for any type of use case

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Ability to link barcodes or serial numbers with specific items for identification

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Identifying critical tasks that make up a project and assigning start and end dates for each

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

It gives you quick, professional quote creation from templates or price lists, with options to email, convert to invoices, and attach documents. Users think estimates are easy to send and accept, but some report mobile tax limitations and occasional system freezes.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Assign available resources to various projects and tasks

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

With FieldPulse’s scheduling, you can easily assign jobs, view team calendars, and manage recurring or one-off appointments. Reviewers appreciate its clarity, Google Calendar sync, and team notifications, though some mention lag, pop-ups, and limited arrival window flexibility.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Display aggregated data points on one page for a bird's eye view assessment

Track employee skills, competencies, training & qualifications

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Measure digital plans to calculate labor and materials needed

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Allow multiple team members to edit and work on the same document

Organizing a group of people to accomplish a task

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Utilize third party services to cover unforeseen labor needs

Real-time vehicle tracking for monitoring location, route, speed, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Seamlessly integrates with 3rd party websites

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.4 (445)

4.4

Based on 445 reviews

## Pricing

Value for money

4.5 (438)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/153475/FieldPulse/pricing/)

Value for money

4.5 (438)

4.5

Based on 438 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

NiceJob](https://www.capterra.com/p/142037/NiceJob/)[

CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[

Market360](https://www.capterra.com/p/219043/eClerx/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (441)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (441)

4.7

Based on 441 reviews

## User reviews

Overall rating

4.6

Based on 445 reviews

Filter by rating

5(318)

4(95)

3(19)

2(3)

1(10)

Mentioned topic

Sorted by most recent

MR

Marc R.

Owner

Security and Investigations

### "Field Pulse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2026

Its a good program. I have used other programs like service trade and service titan and I like this one way better.

Pros

I love the ease of the mobile app even in offline mode. This product helps streamline my business. I am satisfied with it and the future potential.

Cons

Sometimes it can be slow and the invoice, quote, billing side could be better. They keep improving the software.

Switched from

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)

Price, Features, Ease of Use. Friendly service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2026

Hi Marc, thanks for sharing this. We are glad to hear the mobile app has been working well for you.

JC

Jared C.

Owner

Construction

### "FieldPulse Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 20, 2026

I have had an awesome experience with FieldPulse so far. They have a great platform that is very user friendly

Pros

I like the how easy it is to build estimates, convert to invoices, and collect payment all in the same platform

Cons

My only complaint about FieldPulse is that I wish it was tied directly in with my distributor so I could have automatic price updates.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

Reasons for choosing FieldPulse

FieldPulse gave me the most bang for my buck at the time and being a solo contractor were the only ones willing to work with me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2026

Hi Jared — glad to hear the platform has been a good fit from estimates all the way through to collecting payment. We appreciate you choosing FieldPulse and for sharing this.

EF

Elizabeth F.

Manager

Utilities

### "Highly recommend Field Pulse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

Its always been great! What I really love and appreciate is their fast response to any questions or concerns.

Pros

Scheduling, dispatching, invoicing, and customer communication became a lot easier to manage day to day. The app is pretty easy to use, and it helped our office and technicians stay on the same page. Overall, it made our workflow smoother and helped us stay more efficient. Their customer service is always great and fast when I need them.

Cons

Honestly, I don’t really have any major complaints. Like any software, there’s always a small learning curve when first getting started, but overall the platform has been easy to use and has continued improving over time. The support team has also been helpful whenever questions came up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2026

Hi Elizabeth — thank you for sharing this. Keeping your office and techs on the same page is exactly what we're built for, glad it's been working that way for your team.

JM

Justin M.

Operations Manager

Construction

### "BEST Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2026

Awesome! Been using it for years and there is constantly new updates. They listen to their customers

Pros

It keeps scheduling, estimates, invoices, and customer info organized in one easy place for the use of us.

Cons

Sometimes there are technical issues, but most software has similar problems from time to time so its not a big deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2026

Hi Justin, really glad to hear you've been enjoying FieldPulse over the years. Happy to have you with us.

Mark R.

ELECTRICAN

Construction

### "Owners Beware...Will cost you business, not help gain it!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 14, 2026

Fake customer service personal. They say they want to help but do thing! They don't even try to make their mistakes right with their customers.

Pros

The scheduling system is helpful to get jobs assigned to each employee and keep track of how long jobs take.

Cons

The FieldPulse system will make up Invoices, without you knowing, and will send them to customers, who don't owe you any money. FieldPulse will do nothing about it except say that their screw up to 193 customers is not "a breech of contract".....Bad Company.....Stay away!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2026

Hi Mark, we take feedback like yours seriously and want to make sure it gets in front of the right person. The best way to handle this is to reach out to our support team directly and ask to be connected with our Customer Support Manager.

KG

Kaylah G.

Administrative Assistant

Public Safety

### "Give it a chance!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 14, 2026

I would say my overall experience has been in the middle. There's definitely a few things that I really enjoy with Field pulse but I think there's a lot they need to work on and add to the site to make it easier on us.

Pros

I like that it is easy to manage all my employees scheduling at once. It's also easier to handle customer information and communication with their automatic triggers for email and SMS. It's also a good way to for our admin team to work together and pick up where each other left out. It's also helpful with tech and admin communication as well. Where the tech can input all necessary information into field pulse and the admin team can easily access. I've only used the live customer support once but it was extremely helpful and they were able to quickly resolve the information.

Cons

One of the things I like least about field pulse is that right now there are quite a few glitches- such as line items and customers randomly getting deleted, long processing times, and work orders not showing on calendars. I also wish that there were more personal setting for accounts for example, my co worker and I both send out estimates and would like to have each other cc'ed automatically but there is only a setting to have a designated cc email for the company as a whole. I also wish there were more ways to edit forms and dynamic proposals. What's available now is a great foundation but doesn't allow for full company creativity, I think this is worth looking into. Another thing is connecting files from an estomate to a work order to an invoice. Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient. I think it would be helpful if there was a file files can stay connected through an estimate, work order, and invoice especially when they're all linked to each other.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2026

Hi Kaylah, thank you for the review and for being so specific. Really glad the scheduling and automatic triggers have been making things easier for your team. We appreciate your feedback and encourage you to reach out to our support team directly.

PM

Patrick M.

Owner

Construction

### "FieldPulse makes life easier!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

I've been using FieldPulse for years and it has made a big difference for my business! I highly recommend FieldPulse as a way to help keep your business organized and allow you to grow your business.

Pros

One of the best things about working with FieldPulse is the support. When I have a question or concern, they are very responsive and helpful.

Cons

One challenge with FieldPulse is the ability to upload photos with notes for each job. The work around for that is integrating CompanyCam with FieldPulse which solves the problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2026

Hi Patrick, two years in and still going strong! Really happy that our support team has been there for you and that FieldPulse has made a difference for your business.

BG

Bianca G.

Owner

Construction

### "Game Changer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2026

We have had a positive experience overall. We are happy we made the decision to use FieldPulde as our Field Management Service.

Pros

FieldPulse has definitely been a game changer for us. We have great customer support not only from our representative but from the team. The platform is easy to use from scheduling to dispatching and team workflow.

Cons

There are featured we would love to see added that make things easier when updating pricebook, templates and images. Currently we have to go back and recreate.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Recommended by MDP- We have heard many positive things about it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2026

Hi Bianca, really glad FieldPulse has been a good fit for your team with scheduling and dispatching. Thanks for sharing and happy to have you with us.

JW

James W.

Owner

Construction

### "Everything you want in a FSM software at a great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2026

Took the pain out of switching from a more complicated and expensive software. Easy onboarding, field team loves how intuitive it is. Just feels modern and intuitive rather than the SAP database feel of larger competitors.

Pros

Super easy for both office and field staff. It functions much more intuitively than other larger competitors' software I've also used. Scheduling jobs is easy and the conflicts / auto schedule features are great. My customers like the online booking, and whenever I have a question the support actually get things sorted out rather than just submitting a ticket into a black box. My onboarding specialist was fantastic and helped me think through how to transition as much data as possible from my old system.

Cons

There is a gap in terms of information tracking vs the biggest players in the space. I'd like to be able to report more easily on job types. Most of this can be done with tags, but tags get messy and really the only one that does it with full functionality is ServiceTitan...but the tradeoff is definitely worth it in terms of value for money.

Switched from

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Pricing got way out of hand. And more and more useful functionality was only available as add-on Pro products.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reasons for choosing FieldPulse

FieldPulse was better for a growing business that was already beyond the first FSM instance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2026

Hi James — hearing that the switch felt smooth and that your team has hit the ground running with it is exactly what we're going for. Really glad your onboarding specialist was able to make that transition easier too.

NG

Noel G.

Office Manager

Construction

### "Review for field pulse software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 12, 2026

Overall, it has been a good experience, I think there are some kinks that need to be worked out to make the app and software run a bit smoother but all in all the software does exactly what it needs to do.

Pros

The link with QuickBooks is both ways which makes things much easier, the engage feature is very helpful and Customer Service team is very responsive

Cons

sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

Reasons for choosing FieldPulse

The price was better than some and some of the features were needed that these didn't all have

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2026

Hi Noel, thank you for sharing this. We love to hear that our support team has been there when you've needed them.

[View all Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/)

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