# Prisync Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Prisync the right Pricing Optimization solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153451/Prisync/reviews --- Prisync 4.8 (129) [View alternatives](https://www.capterra.com/p/153451/Prisync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Prisync Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews jx jun x Ecommerce ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “With Prisync, we've unlocked invaluable insights into our market positioning, making pricing strategy management a breeze.“ May 29, 2024 AA Amanda A Global Sales CoordinatorComputer Hardware, 51 - 200 employeesUsed the software for: 6-12 months. “Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually.“ December 1, 2021 AT Anthony T DARetail, 51 - 200 employeesUsed the software for: I used a free trial. “It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.“ March 31, 2022 Rn Roberto n oprichterConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Repricing and brand match and rules do not work“ September 22, 2021 GW Greg W Business Development ManagerPharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “Allowed for a several week free trial which showcases what the tool can do.“ May 31, 2023 DB David B Business Development ManagerComputer Hardware, 51 - 200 employeesUsed the software for: 6-12 months. “Unfortunately, it is very time-consuming to enter all products into the tool.“ December 15, 2021 CL Caio L Corporate Sales ExecutiveElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months. “The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time.“ July 19, 2022 DB David B Business Development ManagerComputer Hardware, 51 - 200 employeesUsed the software for: 6-12 months. “However, this only affects a small part of our customers.“ December 15, 2021 ## Showing most helpful reviews Showing 1-25 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Avraham N. Digital marketing Manager Consumer Services Used the software for: 6-12 months ### "A must have app for E-comm" April 1, 2020 5.0 They help me start earning money in E-comm, with great service and a very easy to understand and use app. I tried for a brief time another solution like Prisync (in the free period I tried another app in parallel) and Prisync was better at the interface and customer service and solution (Smart Match). Pros TL;DR After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit. And for the long version - We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for). Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc. We did and still no success. In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented. So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling! What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way. Cons Didn't found one yet but I started using the API only resently. As of now things work great from our side Review Source JB Jeffrey B. Director of Business and Development Retail Used the software for: 1-2 years ### "Best Competitor Pricing Software available!" March 24, 2022 5.0 Amazing from the very first time I logged onto their site to look into the software. \[SENSITIVE CONTENT\] has been integral in getting our company set up and running with Prisync. She has made time available for questions or additional support everytime we have reached out to her. Pros Dynamic Pricing and Daily reports automatically generated. Cons Initial setup does take some time and man power if done at the organizational level instead of having Prisync manually scrape(Manual Scrape does deliver incredible results). Alternatives considered [FreeMind](https://www.capterra.com/p/176867/FreeMind/)[WiserNotify](https://www.capterra.com/p/200592/WiserNotify/)[Avidemux](https://www.capterra.com/p/173414/Avidemux/)[Price Optimization](https://www.capterra.com/p/150829/incompetitor/) Reason for choosing Prisync Top tier customer service and a well priced product. Review Source EZ Effie Z. Sales manager Southen Europe Computer Hardware Used the software for: 6-12 months ### "Easy to use but time-consuming to set up" December 13, 2021 3.0 It's an useful tool if we only want to monitor certain websites. Pros Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison Cons Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated. Review Source AT Alessandro T. Project Manager Music Used the software for: 2+ years ### "Competitor Price Tracking Software" December 10, 2021 5.0 Pros It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends Cons Sometimes troubleshooting takes a long time for the support team Alternatives considered [Price2Spy](https://www.capterra.com/p/154047/Price2Spy/) Reason for choosing Prisync The limit is on the products and not on the number of links put under control and the price is significantly lower Review Source CL Caio L. Corporate Sales Executive Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Delivers good MAP Monitoring" July 19, 2022 5.0 Great experience, especially the customer support, which is always there to help and do what they can to serve you. Pros The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time. Cons The MAP Monitoring has been surprising me, but still, there are maybe some accomplishments to deliver, such as a better report specific for MAP Monitoring. Today I still have to export the data and upload it to my own excel sheet, where I can manage the data the way I can see who is violating our prices and who is not, in a way that combines all competitors' violator listings together. Alternatives considered [Price2Spy](https://www.capterra.com/p/154047/Price2Spy/)[Helium 10](https://www.capterra.com/p/193503/Helium10/) Reason for choosing Prisync The better approach and software development to MAP Monitoring. Review Source gokhan T. Account Manager Wholesale Used the software for: 2+ years ### "Ease of Use and Great Communication With Low Prices" September 12, 2018 5.0 As a main distributor of GoPro and DJI, we use Prisync for checking the price levels on the market. The most important thing is being able to check the price history of our retailers as a report. It is really good to know that the team is ready in any problem or need of help. Pros being able to reach price history . Interface is really simple and easy to use. The communication of the team reaaly fast and qualified. They lead you how to benefit from the system more. Cons Change of URLs should be controlled manually Review Source Juan Carlos M. CEO and Founder Retail Used the software for: 1-2 years ### "Great and affordable product" November 22, 2017 5.0 Better cusomer insights. Pros Very easy to use and the customer service. Being able to have data every day took us to have better business decisions. Cons Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases. Review Source Katy W. Buyer Retail Used the software for: 6-12 months ### "Trusted competitor price tracker" June 11, 2019 5.0 We are able to keep on top of and be aware of our price positioning within the market and adjust accordingly so that we are always better priced or in line. This saves time scrawling the internet manually and means that we can just log in to one portal and see a summary of our price positioning at any given time. Pros It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products. Cons Unable to remove out of stock products at the moment without doing it manually. Review Source Mark W. Director of Information Technology Retail Used the software for: 6-12 months ### "An essential tool for eCommerce" October 17, 2018 5.0 PriSync has enabled us to increase profitability by increasing pricing on underperforming products. Conversely it has enabled us to reduce some pricing to sell some products that had never before sold. Pros Great Product. Ease of use. Excellent value for money! Cons There is really nothing that we don't like about PriSync. Review Source Phil B. Operations Manager Used the software for: 1-2 years ### "the insights into our competitor pricing has never been easier" March 22, 2018 5.0 Pros real time price comparison so we can purchase at the right price and sell at the right price so our customers are always the winners Cons we are very satisfied with the product and have not bothered looking for an alternative, so i don't have any issues at the moment Review Source AA Amanda A. Global Sales Coordinator Computer Hardware Used the software for: 6-12 months ### "Prisync is great for availability and price analysis" December 1, 2021 4.0 I think Prisync is a great tool once it is fully working and retrieve the data correctly. We can now in a much simpler way analyze our resellers listings, availability and prices than before, making it easier to make necessary actions with resellers. However, it did take a lot of time to set everything up and required many hours spent on technical issues. Pros The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products. Cons The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool. Review Source AG Ashleigh G. Website Administrator/ Product Catalogue Manager Retail Used the software for: 1-2 years ### "Arguably the Best Price Competitor Price Checking Service" March 25, 2020 5.0 Neat, effective and the best service our business has encountered. Pros Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box". To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support. Cons It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service. Reason for choosing Prisync We did not switch from Prisync to another service (fully) but had done trial periods with other companies before. Prisync came out with the best user experience (admittedly we only did the free trial of other products but then fully purchased Prisync). Review Source JW Jordan W. Owner Entertainment Used the software for: 1-2 years ### "This Product is amzing" May 21, 2019 5.0 My overall experience with Prisync has been amazing I have been using them for over a year and they have the best customer support that I have seen. They always respond quickly and are willing to help with any question that you may have. I have also noticed that for the service and price of prisync there is no competitor that can offer better. Prisync makes life easier and does that work that employing hundreds of people daily does. Pros The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time. Cons I honestly do not have anything bad to say about this software. Review Source GD Graham D. Regional Sales manager Computer Hardware Used the software for: 6-12 months ### "Prisync Overview" December 6, 2021 4.0 i think for an initial price track it is good but seems more products and customers we add the more complicated and long winded reports. needs to see a more focused report Pros It gives a good snapshot of where your pricing is at and if any major moves up or down Cons set up can take time to import all data and their system doesnt always track the sites as blockers kick in Review Source RD Roel D. Purchase coordinator Building Materials Used the software for: 1-2 years ### "Very clear overview of price position " January 30, 2019 5.0 Fast follow up of the selling prices of our competitors. To have at any time a competitive pricing. Pros Visual presentation of your price position Possibility to add a mulitplicator/divider for differences in selling units of your competitor Cons Points that could be improved: 1. possibility to update the product cost, product name, brand and category via the batch import tool 2. don't treat URL's with multiplicator/divider as separate competitor 3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link) 4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low Review Source VD Vinh D. Product Procurement/Coordinator Retail Used the software for: 1-2 years ### "Prisync Review" January 24, 2019 4.0 The support team is knowlegable and helpful. The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera) Thank you Pros The app is very easy to use the can be overview quite easily Cons \- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good. - No report to tell me which links are broken or not returning result - Still occasionally give me wrong prices. Though once report, it get fix quickly - I often get issue where i can't change the name of a product. Review Source EZ Erika Z. Web Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent pricing tool" June 3, 2019 5.0 It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a really fast way. Pros Prisync is really easy to use. Moreover, customer service is very fast and nice. You can get competitors prices in a few hours and be told with a daily report of any changes. Cons You need any single url of your competitors products. Review Source AP Andy P. Director Sporting Goods Used the software for: 6-12 months ### "Very useful and easy to use and the support is great!" May 4, 2017 5.0 Helpful to monitor competitors prices and very user friendly and a great interface to work with. Pros Very easy to use interface, when i was first looking at all the different companies offering this type of software the interface looked very out dated and difficult to use. Prisync is the complete opposite everything is so user friendly. Cons When adding alot of products sometimes there are issues with the links so keep having to manually check and report the link can be quite time consuming but apart from that there wasn't any issues with the software or the help. Review Source cS cathy S. pres Music Used the software for: 1-2 years ### "Prisync review" December 18, 2019 5.0 very positive Pros I like the daily ease of use of this product Cons I would prefer a weekly summary report than a daily report Reason for choosing Prisync ease of use, number of products, support Review Source DS Drahoslava S. sales manager Computer Hardware Used the software for: 6-12 months ### "positive experience with Prisync tool" December 1, 2021 4.0 Pros the tool provides a quick overview of listings, availability and pricing on our products and competing products Cons \* the most difficult was to onboard all items and URLs to resellers \* too many email reports Review Source CS Carlos S. Online Manager Photography Used the software for: 1-2 years ### "A great tool for everyone that sells online" July 21, 2017 5.0 Many time saved checking prizes online Pros It's really easy to use and you have all the info available with two clics. If you need anything, you have a great customer service that will help you in minutes! Cons No problems at this moment. Everithing that happened to me has been cheked and repaired the same day Review Source rR ruben R. mr Business Supplies and Equipment Used the software for: Less than 6 months ### "Excellent" June 30, 2020 5.0 Pros We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand. All in all, great tool, great team, great company and great experience. Cons For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed. Review Source OZ Oana Z. Country Manager Used the software for: Less than 6 months ### "Prisync is a very easy to use price monitoring tool that does the job it promises to do." March 13, 2018 5.0 Pros \- the fact that is very easy to use, very good user experience - the possibility of batch uploading products - the customer service is impressive, everyone is very helpful Cons \- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account. - the fact that price history is shown just for the previous 30 days Review Source AV A V. Owner Internet Used the software for: 1-2 years ### "Perfect service + ease of use" September 3, 2018 4.0 Good price quality. Pros The software is easy to use and when help is needed One mail or chat is enough. New functions are constantly being added. Cons Sometimes a link does not work while the item is just in stock Review Source EB Ertan B. Category Manager Used the software for: 2+ years ### "What a great tool that helps keeping yourself updated about competitive price !" March 22, 2018 5.0 Pros Prisync has a great user friendly interface and it helps that analyse all what you need quickly. You also get real time notifications so it provides to take needed actions rapidly. Cons I am sure that they try to develop for better product matching system automatically, instead of manual product matching. I believe it helps to us to save time. Review Source Similar Products Featured