# Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Xoxoday

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

PB

Prabhjit B

Project Head and Business Development ManagerBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years.

“This is one of the best platforms that allows you to award your employees within different categories and send them a bonus that can be redeemed for hundreds of vouchers.“

June 1, 2023

AO

Angeli Eloise O

Senior Data Integrity SpecialistInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“a) I cannot open the voucher (even though I gave them the link, a screenshot containing the code)“

April 14, 2024

AO

Angeli Eloise O

Senior Data Integrity SpecialistInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I first reached out to Giftaway, who was nice enough to attempt to assist me, and advised they can assist me if I still want to try to use that voucher on a branch they can locate.“

April 14, 2024

AO

Angeli Eloise O

Senior Data Integrity SpecialistInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“b) They want me to reach out to my company's support team instead BECAUSE they cannot do anything for me (which is such an amateurish response).“

April 14, 2024

Aditya S

Test EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“It's rewarding system is the best thing about it. Plus the variety of gift cards it offers to employees.“

February 1, 2025

AO

Angeli Eloise O

Senior Data Integrity SpecialistInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Gives me automated responses for a turnaround, and does not attempt to assist me AT ALL“

April 14, 2024

Aditya S

Test EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I like how open and transparent it is in both recognizing and giving rewards to employees .“

February 1, 2025

GA

Gugan A

Software DeveloperInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The reward points allocated to you by your company will be stolen by Empuls.“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aditya S.  
Test Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Platform to recognize the work of your Colleagues"

February 1, 2025

5.0

My experience with the software has been great so far. I like how open and transparent it is in both recognizing and giving rewards to employees . It's leaderboard feature is something that really motivates employees to work even harder, But the best thing about it is the variety of gift cards available to redeem points.

Pros

It's rewarding system is the best thing about it. Plus the variety of gift cards it offers to employees. Customer support is also good.

Cons

If we don't redeem the reward points on time then the system will spam us with email to redeem the points.

Switched from

[TrackHR](https://www.capterra.com/p/255681/TrackHR/)

Rewarding system was not that good in trackhr as compared to empuls

Review Source

SM

Swapna M.  
Senior HR Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "A solution for a happy employee experience at our workplace"

March 16, 2022

5.0

Employee recognition and engagement calendars. Its a great platform to connect, motivate and collaborate.

Pros

Employee recognition and engagement calendars. Awards and recognition features.

Cons

The user interface , this can be customized with more user friendly and user interactive interface.

Alternatives considered

[EngageWith](https://www.capterra.com/p/228377/EngageWith/)

Reason for choosing Xoxoday

The sales team was really helpful and approachable, helped in smooth onboarding and demonstration of the features , and pricing was also good.

Review Source

Response from Xoxoday

August 2, 2022

Hello Swapna, Your feedback really helps us improve. We are working continuously to make the user interactive interface more user-friendly with customization. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io..Thank you.

GA

Gugan A.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "They know how to scam"

December 10, 2024

2.0

When you try to scam people, it's not funny.

Pros

They try to replicate the process of social media by allowing users to post contents, like and share.

Cons

The reward points allocated to you by your company will be stolen by Empuls. The points will magically disappear. When queried, they will point to a hidden Terms and conditions, mentioning that points will expire within a certain amount of days. They won't refund. It's all gone.

Review Source

Response from Xoxoday

March 12, 2026

Hey Gugan, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

AG

Avinaba G.  
Product Manager  
Automotive  
Used the software for: 2+ years

### "Great Product"

July 3, 2019

5.0

Fantastic

Pros

\- User Friendly - Intuitive UI - Customer Support

Cons

\- Don't really have any complaints about the product

Reason for choosing Xoxoday

\- User Friendly - Intuitive UI - Customer Support

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

MB

Mahadevi B.  
Senior Executive - Digital Business  
E-Learning  
Used the software for: 1-2 years

### "miracles of xoxo"

December 18, 2024

5.0

it is very good and will be using it always

Pros

It is handy, very easy to use and having many option to redeem the points

Cons

when i will reedem points for book my show , it will take 7days

Review Source

UT

UZMA T.  
Senior Manager  
E-Learning  
Used the software for: 2+ years

### "Convenience paired with Xoxo"

January 10, 2025

5.0

The experience is always good allows me to redeem points in good brands which are really helpful

Pros

the convenience is what makes me use it again and again the customer support is excellent

Cons

i have been using it for the last 3 years and have not faced any issues there are no disadvantages

Review Source

ES

Emmanuel S.  
Assistant Manager Sales  
E-Learning  
Used the software for: 6-12 months

### "A must try for budding corporates to incentivize their employees"

January 6, 2025

4.0

Very good experience overall. It makes me shop for myself since it is in the form of shopping voucher. I would have saved the reward money had it been in my account otherwise

Pros

Number of options and tie ups in terms of redeeming. Ease of Use.

Cons

Platform charges in a few redemptions are a little high

Review Source

RK

Rahul K.  
Trauma Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Xoxoday Product Review and Improvements to Consider"

September 14, 2024

5.0

Pros

Xoxoday is very easy to use / navigate. It offers a variety of options to choose from through several online platforms.

Cons

Some survey times take time to complete. It would be beneficial to have unlimited time to complete them without restraint.

Review Source

SB

Sreenidhi B.  
Senior Executive- Inside sales  
Education Management  
Used the software for: 6-12 months

### "FOREVER Xoxoday"

January 10, 2025

5.0

I had a great experience with Xoxoday. It never disappointed me.

Pros

Wide variety of choices, easy and instant order fastest delivery.

Cons

Till now had good experience, didn't face any issues.

Review Source

GN

Gopika N.  
Senior Executive - digital business  
E-Learning  
Used the software for: 6-12 months

### "Perfection and Xoxoday"

December 18, 2024

5.0

I started using it since last 6 months and it is a wonderful app to redeem points and always works perfectly .

Pros

I like how it allows us to redeem points on various apps and mostly it has its own products as well .

Cons

Nothing of such, did not find any glitches in the last 6 months

Review Source

BS

Bhoomi S.  
Inside sales executive  
Education Management  
Used the software for: 6-12 months

### "Bhoomi's review"

January 10, 2025

5.0

It has been really great and the xoxo day platform has been super user-friendly

Pros

It is user friendly and lot of options to explore and select from.

Cons

There can be options for restaurants too

Review Source

AG

Andrea G.  
HR Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Resourceful HR Software For Business "

February 19, 2024

5.0

Pros

With Empuls, I like that it comes with great survey building features It manages feedback collection well and I like the employees communication features. It if very effective when it comes to HR Analytics and it also comes with Online HR features.

Cons

With Empuls, it has been all good handling HR issues mostly.

Review Source

AS

Azharuddin S.  
Leader Coach  
Consumer Services  
Used the software for: 2+ years

### "Employee rewards source "

March 3, 2022

5.0

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

Pros

There are various source of options where we can redeem it

Cons

Found none so far, it is pretty good overall

Reason for choosing Xoxoday

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

Review Source

DS

Darshini S.  
Head of L&D  
Translation and Localization  
Used the software for: Less than 6 months

### "A seamless employee reward platform. "

June 8, 2021

4.0

I am using the platform to award my team. I was able to award USD10 worth of gift card to my team membes and they choose to purchase vouchers that they like. They have alot of options to choose from Lazada, Starbucks, Grab, Mastercard and many more. I used it once to test it out but I am hoping to continue using it if the currency conversion matter is fixed.

Pros

It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.

Cons

The conversion rate happens four times within the system. We will need to top up our wallet hence the currency is converted from our local currency to INR then converted back to the currency we chose in the system (USD/ EUR / etc). Once we have awarded the reward, the awardee receives in the currency that we set and use it in the currency of the country he/she resides. For an example, we top up the e-wallet in Malaysian Ringgit, the platform uses INR to process the payment. We set USD as our plarform currency as we are a global company. When we award a USD10 voucher to an awardee, he/she will redeem it in their local currency, let say Malaysian Ringgit. Multiple currency exchanges impact the value to drop significantly. Only if this is fixed, the platform is an awesome platform to be used for awarding team members and employees companywide.

Review Source

Response from Xoxoday

June 24, 2021

Hi Darshini Thank you so much for taking the time to review Xoxoday Plum on Capterra. We are working on a multi-currency system where there is no conversion charge. This should be live by August 2021. Stay tuned! Thank you so much for the amazing feedback. It's feedback like yours keeps us motivated and strive to provide a great user experience. We deeply value your association with us. All the best :)

KC

Karla C.  
HR Manager  
Insurance  
Used the software for: 6-12 months

### "Highly Recommend"

June 2, 2023

5.0

Overall this is a solid product and I would recommend it to other organizations.

Pros

This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.

Cons

We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.

Review Source

RS

Raghvendra S.  
Associate Manager  
Market Research  
Used the software for: 1-2 years

### "Review"

June 10, 2021

5.0

Over all good

Pros

Fast, easy and efficient. Wide range of denomination.

Cons

Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only. It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.

Reason for choosing Xoxoday

We were using paytm and still using the same. Xoxoday is an additional alternative for amazon vouchers. We wanted to have amazon vouchers in our reward list as paytm and amazon are the two market leaders. Moreover we took this decision based on the results from a quick survey administered within our panelists.

Review Source

Response from Xoxoday

June 23, 2021

Hi Raghavendra, Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once. We deeply value your association with us. All the best :)

SR

Sriram R.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "To internalize rewards and recognition, get Xoxoday Empuls!"

June 8, 2021

4.0

It has been good. The product has improved over the period of time and it is still capable of doing more!

Pros

The most impactful feature is the peer-to-peer recognition. It happens on a click of a button! And the whole organization knows about it!

Cons

I believe that the survey part of it can be improved. It is not easy to set up and launch a survey. There should also be an option to conduct quizzes.

Review Source

Response from Xoxoday

June 23, 2021

Hi Sriram, Thank you for taking the time to review Xoxoday Empuls on Capterra. Thank you for the supporting words! Our survey module comes with ease of deployment, you can know more about it here: https://help.empuls.io. We deeply value your association with us. All the best :)

AC

Amit C.  
Sr. Director - HR  
Computer Software  
Used the software for: Less than 6 months

### "A wonderful tool for employee recognition and engagement"

March 15, 2022

5.0

Employee engagement has skyrocketed. Instead of we having to decide the rewards, the employees now choose their own rewards which make it more meaningful for them.

Pros

This tool made it extremely easy for us to implement the employee recognition and engagement program. You create a budget, encourage the people to appreciate others, employees then redeem the points. This makes it setting up the rewards and driving engagement a breeze. The team also provides ideas in the form of a monthly engagement calendar which is a handy resource if you are falling short of ideas.

Cons

The UI could be a bit better which I think they have already taken care of in the new release to come.

Alternatives considered

[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/)

Review Source

Response from Xoxoday

August 2, 2022

Hello Amit, Your feedback really helps us improve. We are working continuously to make the user interactive interface more user-friendly with customization. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io..Thank you.

SS

Sandeep S.  
Manager - Human Resource  
Hospitality  
Used the software for: 2+ years

### "Empuls For Employee Engagement "

March 9, 2022

4.0

Pros

Its is very user friendly. backend support also is very good.

Cons

ease of use, team communication is best part of it.

Review Source

Response from Xoxoday

August 4, 2022

Hello Sandeep, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

hS

harshita S.  
deputy manager  
Insurance  
Used the software for: 2+ years

### "Fav Compass"

April 29, 2023

5.0

10

Pros

its a easy way to use nd excel easily to find out things

Cons

this question doesnt sense because its a nice

Review Source

IZ

Irina Z.  
Sr Lead HR  
Information Technology and Services  
Used the software for: 2+ years

### "Xoxo review"

May 30, 2023

3.0

Good

Pros

The ease of transforming points into vounchers.

Cons

The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.

Review Source

Response from Xoxoday

March 12, 2026

Hey Irina, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless, hassle-free, global, flexible and adaptive. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

AS

Anindya S.  
Sr. ARM  
Information Technology and Services  
Used the software for: 1-2 years

### "A great Communications Portal "

March 9, 2022

5.0

Excellent so far!

Pros

Ease of Communication, an excellent collaborative platform for the team.

Cons

Initially, a bit of handholding is required. A video help/faq would be great to have.

Review Source

Response from Xoxoday

August 4, 2022

Hello Anindya, Your feedback really helps us improve. Yes, we do have videos and faqs based on our products. Please visit the website. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

SS

Sohit S.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Love for xoxo"

March 8, 2022

5.0

Pros

Easy to use and very amazing and app that I can recommend

Cons

Nothing as such . Every aspect is up to the mark

Review Source

Response from Xoxoday

August 5, 2022

Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

MSH

Manvendra Singh H.  
Central Grid Manager  
Utilities  
Used the software for: 6-12 months

### "Scoring Mechanism"

March 8, 2022

5.0

Pros

It is really a very helpful portal to encourage team.

Cons

Scoring Mechanism need to be revisited, as some members commented multiply time to increase score

Review Source

Response from Xoxoday

September 2, 2022

Hello Manvendra, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

PB

Pranami B.  
Digital Marketing Associate  
Internet  
Used the software for: 6-12 months

### "Empuls Review"

March 9, 2023

5.0

Pros

The peer to peer recognition feature is most useful and the best as we are able to give weekly recognition to our colleagues. Also the employee rewards programs is a good feature.

Cons

All the features are perfect there is no need for any improvement.

Review Source

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