# Xoxoday Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Xoxoday Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/153149/Rewards-Platform

---

# 

 Xoxoday Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xoxoday

## What is Xoxoday?

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls : An all-in-one employee engagement tool 2. Plum : A global rewards marketplace including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife : An enterprise-grade loyalty solution 4. Loopr : It helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions

## What is Xoxoday used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Overall rating

Based on 260 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Xoxoday?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xoxoday.com&name=Xoxoday)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xoxoday

4.4 (260)

VS.

[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

Contact vendor

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (260)

Ease Of Use

4.9 (3,429)

Value For Money

4.3 (228)

Value For Money

4.9 (3,066)

Customer Service

4.4 (247)

Customer Service

4.9 (3,123)

## Xoxoday alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

## Who uses Xoxoday?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (61)

50.82% of 61 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Rewards Management

4.5 (60)

63.33% of 60 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Gift Card Management

4.4 (51)

50.98% of 51 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Campaign Management

4.3 (49)

48.98% of 49 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Loyalty Program

4.2 (49)

38.78% of 49 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Activity Tracking

4.4 (45)

40.00% of 45 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Xoxoday 64 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Send promotional campaigns or transactional messages via text messages

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Create and manage surveys

Manage sample of audience for conducting market research surveys

Create and administer polls and surveys

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

4.3 (260)

4.3

Based on 260 reviews

## Pricing

Value for money

4.3 (228)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (228)

4.3

Based on 228 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (247)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (247)

4.4

Based on 247 reviews

## User reviews

Overall rating

4.4

Based on 260 reviews

Filter by rating

5(155)

4(79)

3(17)

2(3)

1(6)

Mentioned topic

Sorted by most recent

SB

Sivajee B.

Software engineer

Computer Software

### "One of the best out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 19, 2026

Now functionality wise perfect and found it smooth. Completely smooth operational. Working great l. Previously there was a lag now nkg observed

Pros

Now it’s improved a lot. Previous few functionalities are little lag. Now performance improved a lot

Cons

UI can be slightly better improved. Very few places felt little bit distracted or lost the flow. We can keep improvising

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Aditya S.

Test Engineer

Information Technology and Services

### "Best Platform to recognize the work of your Colleagues"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 1, 2025

My experience with the software has been great so far. I like how open and transparent it is in both recognizing and giving rewards to employees . It's leaderboard feature is something that really motivates employees to work even harder, But the best thing about it is the variety of gift cards available to redeem points.

Pros

It's rewarding system is the best thing about it. Plus the variety of gift cards it offers to employees. Customer support is also good.

Cons

If we don't redeem the reward points on time then the system will spam us with email to redeem the points.

Switched from

[TrackHR](https://www.capterra.com/p/255681/TrackHR/)

Rewarding system was not that good in trackhr as compared to empuls

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Angeline A.

Process lead

Education Management

### "Review of the XoXo"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

January 16, 2025

It is really a good thing gift someone and also to buy

Pros

The prices are really exiting and easy to use

Cons

Can not redeem immediately using as coupon is sometime difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HM

Harshal M.

Technical Project Manager

Information Technology and Services

### "Employee Appreciation"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

January 14, 2025

Pros

helps me maintain a good mood with the team and share appreciation as well.

Cons

It could have better mobile layouts, and is not the best when in low bandwidth network.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sreenidhi B.

Senior Executive- Inside sales

Education Management

### "FOREVER Xoxoday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2025

I had a great experience with Xoxoday. It never disappointed me.

Pros

Wide variety of choices, easy and instant order fastest delivery.

Cons

Till now had good experience, didn't face any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Bhoomi S.

Inside sales executive

Education Management

### "Bhoomi's review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 10, 2025

It has been really great and the xoxo day platform has been super user-friendly

Pros

It is user friendly and lot of options to explore and select from.

Cons

There can be options for restaurants too

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

UT

UZMA T.

Senior Manager

E-Learning

### "Convenience paired with Xoxo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 10, 2025

The experience is always good allows me to redeem points in good brands which are really helpful

Pros

the convenience is what makes me use it again and again the customer support is excellent

Cons

i have been using it for the last 3 years and have not faced any issues there are no disadvantages

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Emmanuel S.

Assistant Manager Sales

E-Learning

### "A must try for budding corporates to incentivize their employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 6, 2025

Very good experience overall. It makes me shop for myself since it is in the form of shopping voucher. I would have saved the reward money had it been in my account otherwise

Pros

Number of options and tie ups in terms of redeeming. Ease of Use.

Cons

Platform charges in a few redemptions are a little high

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mahadevi B.

Senior Executive - Digital Business

E-Learning

### "miracles of xoxo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

it is very good and will be using it always

Pros

It is handy, very easy to use and having many option to redeem the points

Cons

when i will reedem points for book my show , it will take 7days

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GN

Gopika N.

Senior Executive - digital business

E-Learning

### "Perfection and Xoxoday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

I started using it since last 6 months and it is a wonderful app to redeem points and always works perfectly .

Pros

I like how it allows us to redeem points on various apps and mostly it has its own products as well .

Cons

Nothing of such, did not find any glitches in the last 6 months

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153149/Rewards-Platform/reviews/)

Popular comparisons

[Guusto vs Xoxoday](https://www.capterra.com/compare/153149-186209/Rewards-Platform-vs-Guusto)[RepeatMD vs Xoxoday](https://www.capterra.com/compare/153149-10009042/Rewards-Platform-vs-RepeatMD)[Kangaroo vs Xoxoday](https://www.capterra.com/compare/149363-153149/Kangaroo-Rewards-vs-Rewards-Platform)

[Tremendous vs Xoxoday](https://www.capterra.com/compare/153149-197141/Rewards-Platform-vs-Tremendous-Rewards)[Tango vs Xoxoday](https://www.capterra.com/compare/146809-153149/E-Gift-Card-Rewards-and-Incentives-vs-Rewards-Platform) 

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