# Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Connecteam the right Employee Communication Tools solution for you? Explore 5232 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5232) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Connecteam Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Unified platform for teamwork 94% positive reviews out of 966 Most reviewers find team collaboration effective due to customizable workflows, mobile access, and consolidated management tools. Gigi A Cleaning, 11 - 50 employees. "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." Inconsistent and excessive notifications 64% negative reviews out of 292 Some reviewers find notifications and messaging unreliable, with delayed alerts, excessive pings, and limited customization options. Lauren W Customer Experience Specialist, 11 - 50 employees. "We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly." Centralized real-time team messaging 96% positive reviews out of 615 Most reviewers describe team communication as streamlined, with organized channels, instant updates, and improved engagement. Julie B Surgical Coordinator, 51 - 200 employees. "The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined." Frequent lag and slow response 81% negative reviews out of 267 Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting workflows. Ryan M Operations Manager, 51 - 200 employees. "Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit." Efficient staff coordination tools 94% positive reviews out of 389 Most reviewers indicate staff management is simplified with centralized updates, clear scheduling, and easy onboarding features. Sharon B Business Owner, 2 - 10 employees. "Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details." Recurring glitches and technical errors 47% negative reviews out of 261 Some users say bugs and issues cause crashes, data loss, and require manual fixes, impacting daily reliability. KJ R Scheduler-Facilities Manager, 11 - 50 employees. "It's been having bugs/technical issues with the Job Scheduler." ## Showing most helpful reviews Showing 1-25 of 5232 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carol B. Office Manager Staffing and Recruiting Used the software for: 1-2 years ### "Connecteam makes it easy to track our work from home employees" May 4, 2026 5.0 My overall experience with Connecteam if very positive. I have referred the product to friends working in our industry as well. Pros Connecteam has proven to be a good choice being reasonable and providing the reports that we need to easily track our employees. Cons At this time I don't have any technical issues in using Connecteam but I feel the daily attendance record email is not necessary because we also receive the weekly with the total. Review Source RF Ryan F. Customer Service Food & Beverages Used the software for: 2+ years ### "Great All-in-One App for Team Management with Only Minor Issues" April 2, 2026 5.0 Overall, my experience has been really positive since it has made managing schedules, tracking time, and communicating with the team much easier and more organized on a daily basis. Pros I like most of the application because it’s very easy to use, especially for the team on mobile, and the time tracking is reliable and simple. It also brings everything into one place, which makes managing schedules, communication, and daily tasks much more efficient. Customer Support is always ready to help as well. Cons There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows. The expense tracking is also a bit limited compared to the rest of the features, and setup can take some time at first. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Connecteam Well you cant hate on free, to help startup companies thrive and then upgrade and start paying later. Review Source NF Nicole F. Manager Apparel & Fashion Used the software for: 6-12 months ### "Decent app" April 6, 2026 3.0 It is a well stocked scheduling suite. Due to so many features and options, it does detract from the overall experience. My team looks to easily see and format their schedules, switch shifts, and request time off. Unfortunately this is missing the mark for most of them. Pros I like the feed on the homepage and the option to see everyone's schedule vs just your own. Making announcements to the entire team is easy to do given the central location. Cons I do not enjoy the difficulty it takes to edit and approve time sheets. The interface is extremely busy and difficult to navigate on the go. Overall my team did enjoy the ease and simplicity of our previous scheduling app. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) More features on Connecteam. But not sure the team enjoys it. Review Source AP Angela P. Administrative Assistant Facilities Services Used the software for: Less than 6 months ### "Streamlined many of our business practices!" March 16, 2026 5.0 Love it! As an Administrative Assistant to the Founder/CEO of a small business, I deeply appreciate how many problems Connecteam solves. Rather than using multiple apps and leaving files in a cloud and managing them, Connecteam does it all. Pros Connecteam has been so helpful for our small business. It handles everything from HR to training, and even streamlines inner-staff communications. It's genuinely been a life-saving tool for our company. The customer support and even the AI support have been excellent! If you have a question, it isn't long before you find an answer. They even give personalized video tutorials if necessary, and sincerely try to help. We've been able to abolish many bottlenecks and staff hurdles by using this platform. Once you get past the slight, initial learning curve, the platform is easy to use too. It's been wonderful! Cons They appear to be working on developing a bit more fluidity across the different sections, which will be super helpful. Alternatives considered [ContactMonkey](https://www.capterra.com/p/167756/ContactMonkey/)[Happeo](https://www.capterra.com/p/176777/Happeo/) Reason for choosing Connecteam Price, features, and high reviews were the deciding factor. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/) There were too many platforms, apps, texts, calls, emails, clouds - Connecteam does it all. Review Source TW Teresa W. Office Manager Construction Used the software for: Less than 6 months ### "Initial Review" April 23, 2026 4.0 Pros Connecteam offers a solid solution for time tracking and employee location management, especially for teams working remotely or in the field. The time clock feature is easy to use, allowing employees to clock in and out directly from their mobile devices, which helps reduce time theft and manual errors. The GPS tracking adds an extra layer of accountability by showing real-time employee locations during shifts, which is particularly useful for managers overseeing distributed teams. However, some users may find the location tracking a bit intrusive if not communicated properly. Overall, it’s a reliable platform that improves workforce transparency and operational efficiency. Cons One of the main drawbacks I experienced with Connecteam was its integration with Sage 100 Contractor. The connection between the two systems felt limited and not as seamless as expected, often requiring manual adjustments or extra steps to ensure data synced correctly. This created inefficiencies, especially when trying to streamline payroll or job costing processes. At times, discrepancies between the platforms meant double-checking entries, which defeated the purpose of having an integrated system in the first place. Improving this integration would significantly enhance the overall user experience. Alternatives considered [BusyBusy](https://www.capterra.com/p/132787/busybusy/) Reason for choosing Connecteam The flow of the platform and better suited for our company needs. Switched from [ExakTime](https://www.capterra.com/p/149379/ExakTime/) We decided to make the switch primarily due to cost. The previous solution was becoming too expensive for the value it provided, and it didn’t scale well with our growing team. Review Source AB Amy B. Office Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Office Manager" April 27, 2026 4.0 Overall, connecteam has been a great step for our organization. I wish we could find a way to make entering payroll time more efficient, but it's still an improvement to what we had before. Our onboarding was alright; I never felt like we were super prepared until we just went live and dealt with the issues as they came. In a prior job, I did major ERP implementations as a Financial team lead, I have done the integration and testing steps and the training. This software is what it is for what you pay. There are some standard things that would make sense for Connecteam to implement, but development comes with a price. Pros The value for the money we paid; ease of use, teaching my employees was easy. I can easily find time data when billing my customer. Cons I still cannot load an iif file into my quickbooks payroll system. I key it in, which is still faster than before, but really thought my life would be easier with an upload to quickbooks. Also, paid time off tracking is not available for our organization. Our employees can request PTO, but the system is not able to accrue time per pay period. I feel like that is a pretty common way to accrue time off so not having that option is a little surprising. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/) Reason for choosing Connecteam Cost for the features we wanted. Geofencing was important for one of our locations. Review Source JA Jonathan A. Project Manager Construction Used the software for: 1-2 years ### " Best value for small teams that need time tracking + communication" May 15, 2026 5.0 Connecteam replaced 3 apps we were using before. Onboarding was fast and my guys actually use it without complaining. For managing field teams, dispatching jobs, and tracking hours, it's been the most reliable tool we've tried. Support is also quick to respond. 8.5/10. Pros The mobile app is dead simple for my techs to use. Time clock with GPS, job scheduling, and in-app chat all in one place. Killed our paper timesheets and 5 different WhatsApp groups. The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation. Cons The admin dashboard on desktop can feel a bit clunky when you're setting up complex schedules or pulling custom reports. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Connecteam We tested When I Work, Deputy, and Homebase. Connecteam won because the free plan covered our 8 techs and the mobile app was the easiest for them to adopt. Other tools either charged per user right away or had a steep learning curve. We needed time tracking, scheduling, and chat in one app without training the whole crew for a week. Connecteam did that day one. Review Source JF Juliette F. Front Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "All of the Resources all in One Place" April 9, 2026 4.0 I find Connecteam to be a very valuable resource overall because of all of the features available and the streamlined operation of it. I can do most of the things I want in all one place, keep track of tasks, stay up to date with training, fill out all of my company forms, and so on. It's nice to be able to have it all together, with an easily navigated site. Pros I love the Quick Tasks feature in Connecteam. It's so easy to use and I really appreciate the reminders of my tasks, when they're starting and when they're overdue. The pop ups help me to remember to look at all of my tasks so I can follow up on them and stay on track with them. Cons I am frustrated that I can't use some features on the web view. With my company, we use the survey's regularly but that feature isn't available on web, so I have to pull out my phone at my work computer. I find it distracting, it takes up a few more seconds/minutes that could be used elsewhere, and it can take my attention away from my patients that I am working with. Switched from [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) We wanted more features and more accurate tracking. We wanted a better functioning app that we could use for more than just clocking in and out. Review Source BM Barbie M. Office and Finance Manager Automotive Used the software for: Less than 6 months ### "Glad we made this choice!" May 21, 2026 5.0 I'm very happy to have switched to Connecteam. I believe it is great value for the money we spent and look forward to filling it up with all the things its capable of! Pros Communication with my team, a place to hold necessary documentation, and time tracking were my biggest needs when I started searching for our next employee app. Connecteam checked all those boxes and more! Their customer support while onboarding and even now several months later has been top-notch. My team - a mix of shop guys and office professionals - have all adapted well due to the ease of use. Cons There are a few changes to features that I would appreciate - just some odds and ends that make a lot of sense for how we use our employee app. There are occassional bugs with the time clock that cause me to have to make corrections to timesheets, but they are short-lived issues and corrections is so much easier than our previous solution. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Wanted a more robust hr hub and better time tracking/pto tracking Review Source JH Jimmy H. Project Engineer Civil Engineering Used the software for: 6-12 months ### "Pro Civil - Connecteam for the Win" May 25, 2026 5.0 Really positive - has been a game changer on the comms front and useful for programming our resources Pros Good value for money - one stop solution for comms needs. Great functionality around storing data for reminders etc. Also really like the customisations that can be established. Cons Nothing really springs to mind - only frustration is around making the guys use it more but that's not a criticism, just a culture thing at our end. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Functionality wasn't there for comms and now we have a one-stop shop to solve problems we didn't know we had Review Source DM Daniel M. Business owner Accounting Used the software for: 1-2 years ### "The best time tracking software out there at an affordable price" February 28, 2026 5.0 Overall, I love Connecteam. They make time tracking simple and easy to use! I am so glad that I found out about them! Pros It's amazing software, and they provide it free up to the first ten users. I recommend it to all my clients! Their support is really great as well, and they are always coming out with new features. It is really easy to use and intuitive. Cons I wish you could and subjobs after creating a job. Also, when filtering jobs in the timesheet, I wish I could just view the data entries for that job without having to export them to Excel. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) This is free for the first 10 users, and I worked at a company where they used it, and it was great! Review Source Kandi N. Director of Operations Veterinary Used the software for: 6-12 months ### "Favorite All-In-One Employee Platform" March 10, 2026 5.0 It's very easy to learn and navigate. I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform. Pros I oversee three locations and I am able to stay connected to all of the team members both individually and as groups. Cons The only thing I wish they would update is the job scheduling, it would be nice to select the day you want to go to rather than having to use arrows to go ahead week by week. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) I tried When I Work, then switched to Humanity. Humanity was too expensive so I switched back to When I Work before switching to ConnecTeam Review Source SC Sarah C. WF Dev Individual & Family Services Used the software for: Less than 6 months ### "Great team solution and peace of mind!" December 30, 2025 5.0 Smooth testing - to quote - to committing and onboard, we've thoroughly enjoyed switching over! This has been the silent problem killer for time tracking, calendar sync and keeping all our diverse teams together. Pros Very easy set-up, without a ton of calls or configurations to get started (we went through 4! hour long calls with a competitor and still didn't even get an onboarding date.) After committing, we had 2 excellent, to the point, onboarding calls, and in 20min we even tested out our user flow through mobile. Our team loves the chat and event pages for easy sync on what's happening around the office. Billing has been flexible according to how many seats x month, which is great. Connect Team customer support is very responsive and easy to get a hold of, thank you! Cons Sometimes if you onboard a user as a collaborator, and move them to admin there can be some glitches in finding the right permissions to give them full access - but we were able to easily smooth this out with their customer service team. We had the same kind of issue with a test acct email being included into the full account, but these were all minor details that were promptly resolved. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Organizational management of volunteers, contractors, and employees all in one central place, with calendar layers, permissions and time tracking. The whole enchillada! Review Source CV Clara V. HR Coordinator Automotive Used the software for: 2+ years ### "Consistent and up-to-date" March 4, 2026 5.0 Overall, we’ve had a really great experience with Connect Team! And they can be super helpful, especially since they are continually rolling out new improvements Pros Honestly, we love the improvements. Connect continues to make. They have a new clocking option called the NFC. And it’s already done wonders for helping people clock in and out. Cons It can sometimes be hassle to add an additional time clock when we build a new location. It also just cost us more money. We are a smaller company, but we have about 10 to 15 employees at each location. If there were a way to have a clock in for the whole company and it just separated it by locations that would be phenomenal. And obviously so other people can’t see other locations time parks. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) We made the switch because Connect Team has a lot more to offer! They have chats and the time clock option. Review Source JH Jessica H. CEO Individual & Family Services Used the software for: 6-12 months ### "Love the clean UI" February 3, 2026 4.0 Mostly positive. It does what I need it to do for my small caregiving agency without too many bells and whistles to distract from what is needed Pros I chose Connecteam for the price and for the UI - it has a much cleaner look than competitors' platforms. Also, the app is straightforward for my lower SES (not technologically savvy) employees. Cons Pricing structure is very confusing. I also have a few feature requests, including ability to rectify schedule with timesheets for ease of invoicing. Alternatives considered [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[Homebase](https://www.capterra.com/p/153076/Homebase/)[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing Connecteam I seriously considered Homebase as their pricing for unlimited users ($30/month) is highly desirable. While Connecteam is more expensive than Homebase, I liked the UI and the reports better. WellSky was my favorite but $$$ so I went with Connecteam due to price. Review Source AM Arielle M. Executive Assistant Security and Investigations Used the software for: 1-2 years ### "Security Companies approved " July 3, 2025 5.0 As a security company that extensively engages with various software solutions, we have found that Connecteam stands out as a particularly effective platform. Despite not being specifically designed for security purposes, Connecteam consistently helps us meet our operational goals and expectations. Its user-friendly interface, robust features, and versatile functionalities enable our team to streamline communication, enhance collaboration, and improve overall efficiency within our security operations. This adaptability has proven invaluable in our pursuit of excellence in service delivery and client satisfaction. Pros We're thrilled about the ongoing updates, along with the amazing tips and tricks that enhance our team experiences! Plus, the lightning-fast responses and unwavering support from our team are truly remarkable! Cons Occasionally, the breadcrumb tracking system experiences inconsistencies and glitches, causing the employee's location to appear outside of the designated area. This unreliability can lead to confusion and potential miscommunication regarding their actual position on the map. Reason for choosing Connecteam It was the most affordable at the time of our search Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Our previous app shut down the following year I can't remember the name of the company Review Source TO Tim O. Partner Retail Used the software for: 6-12 months ### "Extremely pleased on Connecteam" February 13, 2026 5.0 Very positively surprised with the entire platform, mobile is great, desktop has all the features you want, price is exceptional for the value it brings. Pros Integration with Gusto, user friendly reports customized to how you want to see the data, positive employee feedback about the usability of the app, accurate and timely time clock function and ability to filter data relevant to my needs as an owner/operator. Cons Wish mileage had a way to export into Gusto, we have to perform this function manually which takes some time. There was the ability to export the mileage data into a customized spreadsheet which saved some time but full integration would be ideal. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not have the support needed to address basic concerns, many questions went unanswered for weeks. Review Source AD Angel D. Addiction counselor Mental Health Care Used the software for: 6-12 months ### "Great product " March 15, 2026 5.0 My experience with Connect Team has been meaningful and educational. Working with the team has given me the opportunity to grow both professionally and personally. I have learned a lot about teamwork, responsibility, and how important it is to stay patient and supportive when working with people who are going through difficult situations. The experience has also helped me develop stronger communication skills and a deeper understanding of behavioral health. Even though there are challenges at times, the overall experience has been positive because it has allowed me to contribute to something that truly helps others and makes a difference in their lives. Pros What I like most about Connect Team is the sense of collaboration and support among the staff. Everyone works together toward the same goal, which is helping people improve their lives. I appreciate how the team communicates and shares ideas because it creates a positive environment where learning is encouraged. It also feels meaningful to be part of a group that focuses on helping others grow and recover. Another thing I value is the opportunity to keep developing my skills while working with experienced professionals. Being surrounded by people who care about the work makes the experience more motivating and fulfilling every day. Cons One thing I do not always like about Connect Team is that sometimes communication can feel a little disorganized. There are moments when expectations are not completely clear, which can make tasks more stressful than they need to be. Another challenge is that the workload can occasionally feel heavy, especially when many responsibilities come at the same time. This can make it difficult to balance everything and still feel fully present with clients. I also think there could be more structure in certain processes to make the work flow smoother. Small improvements in organization and communication would make the experience even better. Review Source AA April A. Assistant Director Individual & Family Services Used the software for: 2+ years ### "Efficient and User Friendly" April 20, 2026 4.0 I've used Connecteam for about five years at two different jobs. 95% of the time Connecteam is user friendly, efficient does what I need it to, enabiling me to schedule more efficiently. Pros Connecteam's customer support is always helpful. Their willingness to have phone/video appointments to help understand new processes has been helpful. The job scheduling is easier than other systems I've used and allows me to schedule succinctly and correctly despite having 5+ job sites. The ability to publish days or weeks at a time as well as the ability to copy the previous week's schedule simplifies and quickens the scheduling process for me. The chat feature has also increased communication between employees at all sites. Cons It is sometimes frustrating when what seems like a basic feature requires an upgraded plan. For example, time off requests are automatically approved unless the plan is upgraded. It is sometimes frustrating and over complicated to use some features. For example, forms I want to send to my employees cannot just be uploaded into Connecteam. Once the form is created I can't send it to whomever I want without making a user group - some features just aren't user friendly. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Ease of use, better value for money spent Review Source LS Lisa S. HR and Marketing Logistics and Supply Chain Used the software for: Less than 6 months ### "2 Thumbs Up for Connecteam" February 27, 2026 5.0 Overall, Connecteam has had excellent customer service. I wish there was a little more flexibility with cost while we explore the platform. The free trial period wasn't nearly long enough for a slow adaptor like us — we are a 77 year old business that is oftentimes stuck in the past. But we are slowly moving toward helpful tech (like Connecteam) to streamline our processes. It just takes us a lot longer than other companies to be "all in." Pros The onboarding process has been top tier. Seriously. Our Customer Success Manager, \[sensitive content hidden\], is the best. She was diligent in her training and we appreciate all of the tailored support she provided to us! Cons We are very early in our adaptation to Connecteam, so it's hard to say what we like "least" about the platform. Right now everything seems helpful - if anything, it's just a lot of power and we are ramping up slower than we'd like (but that's on us, not Connecteam). Review Source EC Emily C. Business Manager Chemicals Used the software for: Less than 6 months ### "A Reliable Workforce Management Solution" December 11, 2025 5.0 My overall experience with Connecteam has been very positive. The platform is extremely user-friendly, making it easy for both management and employees to adopt without extensive training. I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations. The mobile app is reliable and intuitive, and the ability to communicate with teams instantly has improved engagement and reduced miscommunication. I also find the customization options helpful, allowing us to tailor features to our specific workflow. Customer support has been responsive and helpful whenever questions come up. While there is a bit of a learning curve when setting up some of the more advanced features, the resources and guidance provided make the process manageable. Overall, Connecteam has made our team more efficient, more connected, and more organized. I would recommend it to any company looking for an all-in-one workforce management solution. Pros What I like most about Connecteam is how seamlessly it brings everything together in one easy-to-use platform. Scheduling, communication, time tracking, and tasks are all centralized, which saves a significant amount of time and cuts down on confusion. The mobile app is especially convenient—our team can clock in, access documents, or get updates instantly from their phones. I also appreciate how customizable the features are, allowing us to tailor forms and workflows to fit our exact needs. On top of that, their customer support team is responsive and genuinely helpful. Overall, Connecteam makes our daily operations more organized, efficient, and connected. Cons What I like least about Connecteam is that some of the more advanced features can take a bit of time to set up and learn. While the platform is generally user-friendly, certain modules have more complex customization options that require some trial and error. I’ve also noticed that occasional updates can temporarily change layouts or settings, which means taking a moment to reorient or adjust configurations. None of these issues are deal-breakers, but they can slow things down a bit during setup or when making changes. Review Source Louisa J M. Business and Customer Support Utilities Used the software for: 1-2 years ### "Connecteam - A Platform Worth Investing In" December 11, 2025 5.0 I have used Connecteam for over a year, and it became one of my favorite platforms that I have worked on so far. When I struggled with something (as a new user) the support team assisted me timely and well. Apart from their Support Team, they also have a YouTube channel that helped me and the team greatly in getting familiar with how everything flows on the platform. I highly recommend this platform for any business and team that make use of a calendar/bookings that needs to be updated daily. Pros What I like most about Connecteam is how the sections are all set out and then how they connect with each other as a whole. As I worked with a cleaning company and team, we needed to create jobs, add new team members and book cleanings on a regular basis, which all flowed easy. It was great that the team members could use the app to Check-in with their location (for their safety), complete Forms (plus add photos of work completed) and track their hours with the Timeclock (for keeping track of their weekly payments). If they struggled with something on the platform, we could assist them and sort it out while they continued with the work. Cons I struggled at the beginning, when I was new to the platform and all its features, which is normal for a newbie. I honestly do not have anything that I do not like about Connecteam. It is a platform that flow well for me. Review Source KC Katie C. Onboarding Manager Apparel & Fashion Used the software for: 1-2 years ### "Onboarding Manager" July 17, 2025 3.0 The onboarding section in the Connect Teams app is a great resource for getting started. The instructions were clear, and the layout was clean and simple to follow. I liked how everything was in one place — from company policies to team contact info — which made the transition into the role much smoother. It also helped eliminate some of the first-day confusion that usually comes with starting a new job. However, there are a few areas that could be improved. The app occasionally lagged when switching between modules, and it wasn’t always clear where to find saved documents. A few sections felt repetitive, especially around company values, and might benefit from being consolidated. Still, overall, it’s an effective and thoughtful tool for onboarding. Pros The onboarding section on the Connect Teams app was incredibly helpful and easy to navigate. It provided a clear step-by-step overview of what new employees can expect, which made the entire process feel less overwhelming. I really appreciated how organized the content was — everything from policy information to team introductions was laid out in a logical way. The interactive features also made it more engaging than just reading through a packet. Overall, it gave a great first impression of the company and helped me feel more confident and prepared. It’s a fantastic tool for streamlining onboarding! Cons That said, there are a few areas for improvement. Some sections felt a bit text-heavy and could benefit from more visuals or videos to break things up. I also noticed a couple of links that didn’t open properly, which interrupted the flow. Despite those minor issues, it’s a strong tool that helps streamline the onboarding process and gives a great first impression. Review Source BB Brandy B. Business Office Manager Medical Practice Used the software for: Less than 6 months ### "ConnectTeam is fantastic" January 28, 2026 5.0 My overall experience with Connecteam has been very positive. It has simplified scheduling, time tracking, and employee management in a way that feels efficient and easy to manage. The platform is user-friendly, reliable, and well-organized, making daily operations smoother for both management and staff. Everything works cohesively in one place, which saves time and reduces confusion. Overall, Connecteam has been a dependable tool that adds real value to our workflow and continues to exceed expectations. Pros Connecteam has been an excellent tool for scheduling and managing my employees. The value for money is outstanding for everything it offers, especially compared to other platforms. The system is extremely easy to use, both for management and employees, which makes onboarding smooth and stress free. Time tracking and time and expense tracking are reliable and accurate, helping me stay organized and confident with payroll. User access controls are well designed, allowing the right level of access for each role without confusion. Customer support has been responsive and helpful whenever questions come up. Bugs and issues have been minimal, and when something does arise, it’s resolved quickly. Overall, Connecteam has streamlined scheduling, tracking, and communication in a way that genuinely improves daily operations. Cons At this point, there’s honestly nothing I dislike about Connecteam. Everything I’ve used so far has worked smoothly and as expected. The platform is intuitive, reliable, and continues to meet our needs without issues. If anything, I’m still discovering features and looking forward to using even more of what it offers. Review Source VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "Streamlined Scheduling and Time Tracking Made Easy" July 31, 2025 5.0 Our overall experience with Connecteam has been excellent. It’s made scheduling, time tracking, and team communication significantly easier and more organized. Our crew picked it up quickly thanks to the intuitive interface, and it’s helped us run more efficiently with less admin hassle. It’s reliable, affordable, and continues to evolve with useful updates. We’re even exploring ways to expand our use of the platform as we grow. Pros We love how intuitive and easy-to-use Connecteam is—for both management and crew members. The mobile app is super clean and makes clocking in, viewing schedules, and communicating across the team incredibly smooth. It’s affordable, flexible, and powerful enough to grow with us. We’ve found it to be a reliable tool for organizing our daily operations, and we’re even considering upgrading our subscription to unlock more of its capabilities. Cons The only downside we’ve experienced is that some of the more advanced features—like custom reports or expanded automation—require a higher-tier subscription. It’s understandable, given the value, but it would be great if a few of those tools were more accessible at lower levels. That said, the core features still provide a ton of value, and the platform continues to improve. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.