--- title: "Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Connecteam the right Employee Scheduling solution for you? Explore 5318 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153140/Connecteam/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Connecteam 4.6 (5318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Connecteam Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient.“ April 23, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after they clockout.“ May 25, 2026 AM Amy M OwnerPrinting, 2 - 10 employeesUsed the software for: Less than 6 months. “One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time.“ June 8, 2026 DH Denise H Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it over and over for several months, knowing I'll have to do it again every few months.“ April 22, 2026 RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months. “All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems.“ April 23, 2026 BG Britany G Human Resource ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Time off - Not being able to see who else is off in the same view of a leave request and inability to block a date when too many staff request off for the same date.“ July 7, 2026 KO Krysti O Program DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems.“ June 11, 2026 AJ Amy J Youth Services SupervisorLibraries, 11 - 50 employeesUsed the software for: Less than 6 months. “Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next one immediately pops up.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 5318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kandi N. Director of Operations Veterinary Used the software for: 6-12 months ### "Favorite All-In-One Employee Platform" March 10, 2026 5.0 It's very easy to learn and navigate. I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform. Pros I oversee three locations and I am able to stay connected to all of the team members both individually and as groups. Cons The only thing I wish they would update is the job scheduling, it would be nice to select the day you want to go to rather than having to use arrows to go ahead week by week. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) I tried When I Work, then switched to Humanity. Humanity was too expensive so I switched back to When I Work before switching to ConnecTeam Review Source RN Richelle N. Commercial Landscaping Construction Used the software for: Less than 6 months ### "Easy to use and AMAZING for team communication" July 2, 2026 5.0 Our overall experience with Connecteam has been really positive. It has made it much easier to keep our team organised, communicate quickly, and manage day-to-day tasks in one place. The quick task feature is especially helpful for assigning jobs and following things up, and the chat button makes it simple to contact staff without relying on separate text messages or phone calls. It is easy to use, practical, and has helped streamline how we manage our team. Pros Connecteam has made managing our team so much easier and more organised. I really like the quick task feature because it allows me to assign jobs, follow up on things, and keep track of what still needs to be done without everything getting lost in messages. The chat button is also one of my favourite features because it makes communication with staff quick and simple. It keeps everything in one place, instead of having to rely on phone calls, texts, and different apps. Overall, it is easy to use, practical, and has helped our business run more smoothly. Cons There is not anything I dislike about Connecteam so far. Like any new system, it can take a little bit of time to get everything set up properly and get the team used to using it consistently. Once it is set up and everyone understands how to use it, it becomes a really helpful tool for day to day business management. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Connecteam I really liked how easy connect team was to use Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) I was unhappy with it and it didn't work with employee that had an android phone Review Source HJ Heather J. Production Manager and Graphic Designer Newspapers Used the software for: 6-12 months ### "Connecteam is a win for our small office! " September 22, 2026 5.0 We love the app and would definitely recommend it to anyone seeking a time tracking systems for their office. Pros The app is free for small businesses! Such an amazing service for small a small office! We love the ease of use and that we can use our phones to clock in and out. Cons The way it handles overtime is not how we handle overtime. We allow more than 8 hours a day and only count it as overtime if the hours exceed 40 in the week. It took some time to figure out how to adjust this. Review Source Kaitlyn M. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Poor Support & Advertising Integrations That Don't Work" April 20, 2026 1.0 I think the system has a lot of cool features; however, if you cannot make them work properly dont advertise them and dont make your customers do the work to fix issues you are ignoring. Pros The system is easy to learn for scheduling. Staff seem to like the system and understand it easily. The issues outweigh the positives. Cons Customer service has been extremely disappointing. Connecteam advertises an integration with Gusto, which is a key feature we rely on for payroll. Unfortunately, this integration has never worked for us despite following all setup instructions correctly. We opened a support ticket on March 25, 2026, and nearly a month later, the issue remains unresolved. During that time, we have processed three payroll cycles without the integration functioning. As a result, our team has had to manually enter PTO for 61 employees—creating significant, unnecessary administrative work. What’s most frustrating is the lack of meaningful support or communication. We have: Provided detailed explanations, screenshots, and even screen recordings Answered repeated troubleshooting questions Complied with every request from support Yet, we have never received a clear update on what has actually been done to resolve the issue. Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage. It has become evident that little to no real progress is being made on this ticket. The burden of troubleshooting has been placed almost entirely on us as the customer, despite paying for a service that includes this integration. At this point, the lack of resolution and transparency is unacceptable. If a feature is advertised and included in a paid product, it should work—or there should be timely, accountable support to fix it. Due to this experience, we are actively considering moving to another platform. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Connecteam Seemed to offer many cool features. Others didnt seem to offer the same things like the phone communication. Review Source BG Britany G. Human Resource Manager Hospital & Health Care Used the software for: Less than 6 months ### "Connecteam review " July 7, 2026 4.0 It has been an adjustment but overall getting used to the changes and adapting to what is not yet available. I know Connecteam is taking feedback and working hard to make improvements. Pros The ability for daily notes has been helpful. Being able to complete a good amount of on boarding through connecteam and incorporating forms through on boarding and updates is nice to have everything in one place. Cons Time off - Not being able to see who else is off in the same view of a leave request and inability to block a date when too many staff request off for the same date. Timesheets: Not being able to easily see what the scheduled shift was especially if someone had a shift in two different areas (ex: trainer 9am-1pm and manager 1pm-5pm). Also not being able to approve individual timesheets to work ahead on payroll. Schedule view: the hours do not update in the schedule view if staff work over their scheduled time making it difficult to detect overtime. I wish management could view shifts that are "pending replacement" and who they were sent to Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Connecteam They did not support our needs (ex no option for updates) Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Cost of Deputy was increasing and features were being taken away. Review Source VR Verified Reviewer Executive Marketing and Advertising Used the software for: 6-12 months ### "Easy and Reliable Team Management" July 1, 2026 4.0 Connecteam has been a reliable tool for managing teams. It's user-friendly, saves time, and makes communication much smoother. Pros Easy to use, especially for scheduling, time tracking, and team communication. The mobile app is simple and helps manage daily operations efficiently. Cons Some useful features are only available in higher-priced plans, and the app can occasionally be slow. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Because it offered more features in a single platform, had an easy-to-use mobile app, and was simpler for the team to adopt compared to the alternatives. Review Source YR Yager R. Innovation pm Telecommunications Used the software for: 1-2 years ### "Connect team is number one" August 4, 2026 5.0 Overall, very good everyone likes it. The team has been more effective. Upper management is better at tracking hours. The team is better at Pros The simplicity and its ability to allow the users learn systems and functions relatively quick without having to scratch your head Cons That I can’t track projects or budget I would prefer to be able to see my budget and every project that I’ve worked on with ability to add photos, but still be stored in a project Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Connecteam Because it was cheap cheaper and they allow me to test it out for free and create multiple ins Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Pricing and usability the best part of it all is that it was technically free at first to try it out Review Source LM Laura M. Office Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great new system " September 18, 2026 5.0 Has been a great transition from our previous system. More seamless with our application, interviewing, and onboarding staff. Pros Time tracking and editing is very simple. Making payroll go very smoothly. Also seeing classes that need staff added to it Cons Sometimes it is not user friendly with the forms and navigating where to locate particular training information Review Source LS Lex S. Marketing Marketing and Advertising Used the software for: 2+ years ### "Connecteam Review" August 16, 2026 5.0 Pros Great for team work and very intuitive! We appreciated the having spots for several of our team members. Easy to use and amazing features that makes projects, tasks, time managing easy. Cons We had issues navigating through the platform management dashboard. It seems we had to go back and forth user and manager to figure things out. Review Source JH John H. Controller Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Connecteam - Fantastic employee GPS tracking" September 17, 2026 4.0 Overall, we really like this software. Reports are good. Once we had it set up, our employees find it easy to use. Pros The GPS tracker works well to know where our employees are and to be able to reroute them if necessary. Cons The training needs to be more substantial. Need to give us more guidance on setup. Doesn't seem to export properly to ADP run. Review Source AW Allen W. Rollingstock Maintenance Team Leader Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Overall easy to use and customisable " May 21, 2026 4.0 My overall experience with Connecteam has been very positive. The platform made it much easier to manage scheduling, track employee hours, and communicate with team members in one centralized place. I found the interface clean and relatively easy to navigate, which helped reduce the learning curve for staff members. The mobile app was especially useful for employees working remotely or in the field, allowing them to stay updated and connected at all times. I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team. Pros What I liked most about Connecteam was how easy it made managing teams and daily operations in one place. The app is very user-friendly, even for employees who are not highly tech-savvy, which made onboarding quick and simple. I especially appreciated the scheduling and time-tracking features because they reduced paperwork, improved accountability, and saved a lot of time compared to manual processes. The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps. Another major advantage was the mobile accessibility, which made it convenient for both managers and employees to stay connected while working remotely or in the field. Overall, Connecteam helped improve organization, communication, and efficiency across the team. Cons One thing I liked least about Connecteam was that some features can feel overwhelming at first because there are so many tools and customization options available. While the platform is powerful, it can take time to fully learn how to use everything efficiently, especially for new users or smaller teams that only need basic functions. I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets. Occasionally, notifications could become excessive or difficult to manage, leading to information overload. In some situations, the mobile app could also experience minor lag or syncing delays. Despite these issues, the platform still provides strong overall functionality and value for team management. Alternatives considered [Aussie Time Sheets Workforce TNA](https://www.capterra.com/p/197689/Aussie-Time-Sheets-Workforce-TNA/) Reason for choosing Connecteam Ease of use and more customisable for our needs. Switched from [entomo](https://www.capterra.com/p/165847/KPISOFT/) Ento system was seizing operation and the company had to find n alternative Review Source GB Garry B. Senior Manager - People, Performance and Process Retail Used the software for: 6-12 months ### "Excellent product. A must have!!!" May 12, 2026 5.0 The migration to Connecteam has been nothing but positive. As an overall team management tool it exceeds all expectations. Be it time tracking, resource allocation or just communicating with your team, the system has it all. You can upskill and update your entire team effortlessly and monitor how they are progressing without having to constantly apply time to the task. The functionality of tracking your expense versus resources applied is ideal for looking at the bottom line. All in all the value of the system exceeds the monetary investment. It is small cost to pay for the benefits Connecteam provides. Pros The Communication efficiency, forms and updates are exceptional. Allocating tasks ahead of time means you can constantly be ahead of the demand and stay on top of workflows. The system itself is sound so I have not experienced any bugs or issues since inception of our rollout. Even so the Connecteam support is always ready to help even with the smallest of questions if the need arises. The staff are able to access the system seamlessly and have reported, happily so, that the ease of acccessing SOPS and information from the knowledge base has given them a valuable tool. Cons I have not had any negatives in using the system. The design of the system is focussed to be a beneficial toll in all aspects. It definatley delivers on its promises and has helped our team become more efficient and streamlined. Switched from [HR Duo](https://www.capterra.com/p/264837/HR-Duo/) We needed a full management system includive of the HR functionality. The additional communication and operations has been of great value. Review Source AJ Amy J. Youth Services Supervisor Libraries Used the software for: Less than 6 months ### "Amy J's ConnectTeam Review" April 20, 2026 4.0 It has been good. Staff has picked it up pretty easily and I believe most of them like doing it this way. It definitely makes things easier for our business manager and nice that it tracks things accurately. I like the feature where you can click "clocked in now" and see who all is here at the moment. I do wish, on Job Scheduler, that the different departments were a little more visually separated. It kind of seems like days and departments on that page all kind of run together. Even just darker or clearer divider lines would help. That's one thing I miss about WhenTo Work, the whole staff weekly calendar was SO easy to parse at a glance. I liked that the department was listed above the employees, not to the side. Also- I can't really say either way about pricing, whether it's expensive or not, as I don't handle the finance side of things! These are just my thoughts as a user! Pros Customer support has been really great. I had an issue and messaged them and they helped me figure it out quickly. It's also been really easy to use, especially on my phone. It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity. Also love that it keeps track of our vacation and paid leave hours for us and does the math, and how simple it is to request time off. Cons Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next one immediately pops up. So, I went to reject one request and didn't realize it had done so and moved on to the next request, so I clicked reject on the next one without realizing it had changed. I hope that makes sense. I wish it would maybe ask "are you sure?" before rejecting something. Also, after I realized what I had done, there wasn't a way to undo the rejection I had just issued. I wish there was an immediate undo option. Also, I don't love the way the rounding works. I wish it was closer to the actual time or just no rounding at all. Alternatives considered [ClockIt](https://www.capterra.com/p/151635/ClockIt/) Reason for choosing Connecteam more user friendly and it had the features we were looking for Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) Because Connectteam offered more options and was user friendly. We didn't like W2Ws time tracking options. And I believe it was pretty pricy. Review Source CB Cole B. General Manager-Woodinville Hospitality Used the software for: Less than 6 months ### "Positive first six months with Connecteam" March 26, 2026 5.0 Introducing Connecteam has streamlined our scheduling in a big way and improved productivity and communication. We had been using Slack but were still scheduling by hand. Connecteam has saved us time and empowered other managers to create monthly schedules ahead of time and to do so quickly. Pros Easy to use, increased efficiency in scheduling, great UI. Connecteam has streamlined our scheduling process and cultivated better communication with our team. When we struggle to get information disseminated among our staff we start by asking "How can we use Connecteam to help us through this?" and find a solution quickly. Cons I wish I could dial in notifications a little more, especially for group chats vs. messages directly to me. I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know. I also wish there was a way to increase the urgency of a shift that is open and needs to be filled and communicate that to staff without necessarily filling up our chat. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We weren't using Slack to schedule, only to facilitate communication. When we had the opportunity to start using scheduling in Slack, we didn't think that the benefits made the cost worth it, so we search for other options and had a create experience with the Connecteam sales rep who helped onboard us. Review Source JH Jimmy H. Project Engineer Civil Engineering Used the software for: 6-12 months ### "Pro Civil - Connecteam for the Win" May 25, 2026 5.0 Really positive - has been a game changer on the comms front and useful for programming our resources Pros Good value for money - one stop solution for comms needs. Great functionality around storing data for reminders etc. Also really like the customisations that can be established. Cons Nothing really springs to mind - only frustration is around making the guys use it more but that's not a criticism, just a culture thing at our end. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Functionality wasn't there for comms and now we have a one-stop shop to solve problems we didn't know we had Review Source AB Amy B. Office Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Office Manager" April 27, 2026 4.0 Overall, connecteam has been a great step for our organization. I wish we could find a way to make entering payroll time more efficient, but it's still an improvement to what we had before. Our onboarding was alright; I never felt like we were super prepared until we just went live and dealt with the issues as they came. In a prior job, I did major ERP implementations as a Financial team lead, I have done the integration and testing steps and the training. This software is what it is for what you pay. There are some standard things that would make sense for Connecteam to implement, but development comes with a price. Pros The value for the money we paid; ease of use, teaching my employees was easy. I can easily find time data when billing my customer. Cons I still cannot load an iif file into my quickbooks payroll system. I key it in, which is still faster than before, but really thought my life would be easier with an upload to quickbooks. Also, paid time off tracking is not available for our organization. Our employees can request PTO, but the system is not able to accrue time per pay period. I feel like that is a pretty common way to accrue time off so not having that option is a little surprising. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/) Reason for choosing Connecteam Cost for the features we wanted. Geofencing was important for one of our locations. Review Source TP Toby P. President Apparel & Fashion Used the software for: 6-12 months ### "Connecteam keeps us connected" March 27, 2026 5.0 Once it is setup for your specific operation and needs, the app just works. It saves time, improves accuracy, and has the most features of any comparable app. Pros Connecteam can work with any company that tracks employees with hourly pay. With all of it’s different modules, the app can be setup exactly how it is needed to acomódate every business. Cons Some of the calculations can be challenging to setup, even for someone with advanced skills. Overtime pay combined with holiday pay took us a while to get configured but most other things are easy to configure. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Easier t use, more features, better workflow and reporting Switched from [PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/) We needed a more robust and modern time clock. What we got with Connecteam was so much more Now we are truly connected. Review Source JS Jordan S. Office Coordinator Construction Used the software for: 1-2 years ### "Intuitive, Clean, Reliable and Adaptable Software" January 29, 2026 5.0 Connecteam has been always been fantastic to use in my experience, has never been "down", never had login issues, support is always great. Hopefully they have more improvements and additions on their roadmap. Pros Connecteam is super simple to get up and running. It's very intuitive to use, unlike many other platforms I've experienced. Customer support is quick, and has always been very helpful and friendly to boot. The fact that Connecteam let's you have 10 users before charging is another plus. It enables you to get to know the platform before committing, which is not only rare, but great value. Cons I would love the option for forms to be able to fetch data from a source. For example, you have a drop-down list on several forms, if an option needs to be added to the list, you have to update every single form rather than just the source. This could be implemented and be amazing. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Neo Intelligence](https://www.capterra.com/p/169743/Neo-Intel/) Reason for choosing Connecteam The reason we chose Connecteam over others was the cost and ease of use. Switched from [Assignar](https://www.capterra.com/p/143935/Assignar/) Assignar became prohibitively expensive for what we were using it for, and Connecteam was a far better fit. Review Source CV Clara V. HR Coordinator Automotive Used the software for: 2+ years ### "Consistent and up-to-date" March 4, 2026 5.0 Overall, we’ve had a really great experience with Connect Team! And they can be super helpful, especially since they are continually rolling out new improvements Pros Honestly, we love the improvements. Connect continues to make. They have a new clocking option called the NFC. And it’s already done wonders for helping people clock in and out. Cons It can sometimes be hassle to add an additional time clock when we build a new location. It also just cost us more money. We are a smaller company, but we have about 10 to 15 employees at each location. If there were a way to have a clock in for the whole company and it just separated it by locations that would be phenomenal. And obviously so other people can’t see other locations time parks. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) We made the switch because Connect Team has a lot more to offer! They have chats and the time clock option. Review Source LK Lloyd K. President Construction Used the software for: 6-12 months ### "Great Tool for Small Businesses!" June 9, 2026 4.0 I haven't used the full range / capabilities of connect teams. I communication platform and knowledge based tools is a great tool for me. On the other hand, creating tasks, forms and process for onboarding new employees is very clunky, confusing and not really user friendly Pros I use connect teams as a communication platform for my crew and for onboarding new employees. I own and operate a roofing company. with them having the app on their phone, it's also used as a personal pocket guide. They have access to knowledge based tools that they can reference while they are doing their work on site. I have field techs that also use the knowledge based tools to help them with their job role. I love how their is a directory as well for contacts. I can input relevant contacts in connect teams and my field supervisor will have access to them right away in case they need to communicate with a specific person. I love how it's free for up to a certain number of people. Cons I also use connect teams for onboarding new employees. I have forms that they fill out, I have them upload their personal documents (License, Certificates, employee contracts, etc). This saves me time from having to do it myself. I have tasks that I assign them to help on board them. This part of connect teams i don't find user friendly. For me, I would love to have a standard form or a standard task and have them saved in the system that I can use continuously for different employees. With connect teams, I would create a form or task and once that employee completes it, i can't find it without having to re-create it. Review Source Jonathan K. Chief Marketing Officer Insurance Used the software for: 6-12 months ### "Excellent Employee Scheduling App with Powerful Features for Medium-Sized Teams" April 24, 2026 4.0 Overall, my experience with Connecteam has been positive. It offers strong value for money because it combines scheduling, time tracking, communication, and onboarding in one app. Customer support has been helpful when needed, and once you get used to the layout, it becomes much easier to use. It’s especially great for medium-sized companies that need better organization and employee management Pros Connecteam has a lot of useful features all in one place. I like the clock in/clock out tools, reminders, time off requests, and location tracking. It also helps with employee onboarding and keeping track of schedules, times, and important dates. It’s a great solution for managing staff efficiently. Cons The platform can be a little difficult to navigate at first because there are so many features and options. It takes some time to learn where everything is. Review Source CB Christine B. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use" March 2, 2026 5.0 Overall, our experience with Connecteam has been very positive. The platform is easy to use, well laid out, and simple for both managers and team members to navigate. We have only recently launched it within our organisation, but we are already seeing the benefits. It is helping to create more efficiency in the way our team communicates, accesses information, and completes tasks. Having everything in one place makes it much easier for staff to stay informed and organised. The mobile accessibility is also a big advantage for our team. So far, we are very happy with the product and look forward to continuing to use it. Pros What I liked most about Connecteam is how easy it is to use, both from an administrator and employee perspective. The platform is very intuitive, which makes it simple to set up and manage without needing a lot of technical knowledge. One of the standout features is the ability to easily build education and training directly into the system. This makes it convenient to share important information, policies, and learning modules with staff in one central place. Employees can access training, updates, and resources from their phones, which is particularly helpful for teams that are not always desk-based. I also appreciate how everything is organised in one platform, including communication, updates, and learning materials. This helps ensure staff stay informed and engaged, while also making it easier for managers to track completion and participation in training. Overall, Connecteam provides a practical and user-friendly way to support staff communication, education, and ongoing professional development. Cons One of the things we liked least about Connecteam was the training experience during implementation. The training sessions could have been improved, as the trainer moved through the material quite quickly and tended to jump between different sections of the platform rather than following a clear, step-by-step structure. This made it difficult for some members of our team to follow along and fully understand how to use the system effectively. As a result, there was some confusion about certain features and how to set them up correctly. To ensure everyone felt confident using the platform, we ended up revisiting the system ourselves and running additional internal training sessions for our team to clarify the key functions and processes. Review Source LS Lisa S. HR and Marketing Logistics and Supply Chain Used the software for: Less than 6 months ### "2 Thumbs Up for Connecteam" February 27, 2026 5.0 Overall, Connecteam has had excellent customer service. I wish there was a little more flexibility with cost while we explore the platform. The free trial period wasn't nearly long enough for a slow adaptor like us — we are a 77 year old business that is oftentimes stuck in the past. But we are slowly moving toward helpful tech (like Connecteam) to streamline our processes. It just takes us a lot longer than other companies to be "all in." Pros The onboarding process has been top tier. Seriously. Our Customer Success Manager, \[sensitive content hidden\], is the best. She was diligent in her training and we appreciate all of the tailored support she provided to us! Cons We are very early in our adaptation to Connecteam, so it's hard to say what we like "least" about the platform. Right now everything seems helpful - if anything, it's just a lot of power and we are ramping up slower than we'd like (but that's on us, not Connecteam). Review Source PL Patti L. Manager Oil & Energy Used the software for: 1-2 years ### "User friendly multi-team scheduler" April 21, 2026 5.0 My team loves being able to check their clock in's and out's from the app or the computer. User access is easy with no problems. I love the fact that there are multiple ways to get help or reach out to customer support. Pros Easy to navigate with different teams. With the scheduling tool, you are able to track hours worked, money spent, employees on or off for each day. Very easy to use and have had no bugs and/or issues since we started using the program. Cons There really are no cons with connecteam. It is one of the most easiest programs I have come across. Review Source Ankith T. Software Engineer Computer & Network Security Used the software for: Less than 6 months ### "Great Tool for Managing Teams Efficiently" May 11, 2026 5.0 Overall experience is very good from my side. The platform is easy to use and helps manage scheduling, time tracking, tracks and employee communication in one place. It offers good value for money, especially for growing teams. Customer support is also very responsive. This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities. The time and expense tracking features are also very useful for tracking work hours, breaks, overtime and reimbursements in one place. Pros It is very easy to manage employees, schedules, tasks and communication from one app. The interface is simple and easy to use, even for non technical employees. Customer support is responsive and the mobile app makes managing remote teams much more convenient and efficient. Cons One thing I disliked most about Connecteam is that some advance features and customizations are limited unless we have to upgrade to higher pricing plans. The app also experience occational bugs and issues espically after the updates. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.