# Page 9 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Homebase the right Time Clock solution for you? Explore 1149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

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Homebase

4.6 (1149)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 9 - Reviews of Homebase

## Showing most helpful reviews

Showing 201-225 of 1149 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Stephanie A.  
Office Manager  
Performing Arts  
Used the software for: 2+ years

### "GREAT SYSTEM - especially GPS Timeclock - and scheduling."

May 29, 2024

5.0

It's a great software for small companies.

Pros

Timeclock Timesheets Staff Availability and Time Off Requesting Customer Service

Cons

Cannot tailor features, such as; timeclock, overtime allowable, break waivers to specific employees / managers

Review Source

DD

Doh D.  
chief operations officer  
Food & Beverages  
Used the software for: 2+ years

### "10 years and still my favorite"

January 31, 2024

5.0

Pros

i've been using homebase for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.

Cons

there's nothing i dislike about homebase, and if i did, they listen to their clients and add/improve features regularly.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

homebase was bundled with clover. i dumped clover and kept homebase!

Review Source

SG

Sarah G.  
Customer Service Manager  
Music  
Used the software for: Less than 6 months

### "Great App for Running a Festival "

April 14, 2024

5.0

I highly recommend this app to all companies, especially those that run festivals, concerts and events. Our first experience was 20+ people using it for our first festival of the season, not one person had issues with clocking in and out. We were only going to use it on festival days when we have temps working however, our company liked it so much that we are using it for every day timesheets and payroll. If someone forgets to clock-in, it is easy for the administrator to go in and edit the time.

Pros

The best thing about Homebase is how user-friendly it is. Simple for the managers and simple for the employees.

Cons

We have no cons at this time to share..

Reason for choosing Homebase

Confusing products, couldn't sign in with "Clock-it" after I signed up for it. When I Work was way to expensive for all the employees we have during an event.

Review Source

KS

Kurt S.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Restautant Group Homebase review"

January 18, 2023

4.0

Overall the experience has been great. Scheduling is very easy to manage and the customer service has been great.

Pros

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Cons

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Reason for choosing Homebase

price and ease of integration

Review Source

PW

Paden W.  
Owner/Manager  
Hospitality  
Used the software for: 1-2 years

### "Love the APP! Wish you had cheaper monthly subscription options"

March 10, 2021

5.0

Great! Just wish I could afford pro.

Pros

We love the software. It allows us to schedule, save info, talk to employees, and hire! I would love to have the pro feature but we simply cannot afford over $300 a month just to schedule and speak to employees. I’m a VERY small business and that takes about all the left over money I have at the end of the month.

Cons

The price, it also has been glitching ALOT. Most days I can’t see the schedule I created. The app will appear blank as if nothing has been created. I have deleted and redownloaded the app and still experience issues. The fact you can’t have multiple managers to adjust the schedule SUCKS. I am always signed in under my husbands profile to adjust the schedule. Please fix this. So many company’s would love this new permission set.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Homebase

You were free.

Review Source

AW

Amara W.  
Manager  
Retail  
Used the software for: 2+ years

### "Easy to use"

August 7, 2023

5.0

Everything is organized and easy to navagate through!

Pros

As a manager that uses this app to help schedule our employees, I have to say I love all the functions! All my staff can use it on their mobiles and see upcoming shifts (at multiple locations, request time off, and see how much they are earning.

Cons

In 3 years I have to say I have not run into any issues, I absolutely love this tool.

Reason for choosing Homebase

We chose Homebase because it was the easiest app to use for what we were looking for as far as schudeling our staff.

Review Source

BT

Brian T.  
Finance + Admin Manager  
Food & Beverages  
Used the software for: 2+ years

### "Homebase is perfect for organizations with multiple locations "

March 10, 2021

5.0

I've selected, implemented, and used Homebase at the last two places I have worked and have found it by far the best software to use for companies with multiple locations when you need to be able to plan and view payroll data for employees that work in different locations.

Pros

Homebase does a great job on tracking employees across a whole organization and making sure to correctly assign overtime etc for employees that work in different locations and roles across the organization.

Cons

The POS connection seems to drop off every once and a while, and while connecting it back up, it sometimes creates new locations for our organization. Customer support is super helpful in getting this fixed, but probably the one thing in my years of working with Homebase that has been a bummer. One suggestion is having more control over who can see wages within the software.

Review Source

DG

David G.  
Owner  
Retail  
Used the software for: 2+ years

### "HomeBase Employee Scheduling"

October 23, 2019

5.0

We LOVE HomeBase. It helps with scheduling of employees at our different stores with ease, especially working with part-time employees who need to block out their unavailability. Also like the TineOff request capability, so my managers can plan ahead for coverage. Out team members like the communications capability to request shift exchanges as well. Out store managers love the Time-keeping (clockIN and clockOUT) capabilities and late reminders. I like how easy it is to export the employees time-worked to our payroll software.

Pros

This is a very simple to use software and it is very easy to train our store managers to use it. It also gives visibility to All team members who is scheduled and for what shift.

Cons

It is really the best scheduling software. I do not have anything negative to day about it. The only thing that I wish it has, is the ability to have another layer of management report view that would allow my General manager to see that exclude those reports reserved for me as the owner. Current levels are "owner/general mgr", "store manager" and "user". It would be nice to separate "owner" reports from "general manager" reports.

Reason for choosing Homebase

We saw how easy it is to use HomeBase to schedule our employees and track their time worked. I like how it is easy to train new store managers to use it. I also like the various reports it gives me as the owner so I can get a better handle on our labir financials.

Review Source

JA

Joyce A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Homebase is easy to use and so convenient. "

February 12, 2024

5.0

I have always enjoyed Homebase because it does all that i need it to do and more. I know as i grow as a business that I will grow into homebase even more . Which makes me feel comfortable using Homebase knowing that I wont have to find another program its all right there. Everything you need.

Pros

That I can see when my staff is working and I can talk to them personally or in a group. And i can easily know when they missed a clock in or out.

Cons

There's really nothing that I do not like.

Reason for choosing Homebase

Does everything that I needed and also more things that when we grow I have at my finger tips and I don't have to look elsewhere.

Review Source

SB

Sara B.  
HR Manager  
Security and Investigations  
Used the software for: 2+ years

### "Integral for streamlining scheduling"

January 23, 2024

5.0

Pros

I would not have been able to scale to multiple job sites without the help of Homebase

Cons

I really cannot think of anything. I absolutely love this tool.

Reason for choosing Homebase

The scheduling on Homebase is way better than several others I trialled

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QBO had a limit of pay rates you can give to people and we have a ton of differentials our employees can earn now with Homebase

Review Source

PK

Peter K.  
Owner  
Food Production  
Used the software for: 2+ years

### "Excellent for Restaurants, Hourly Employees"

November 25, 2020

5.0

I've used this as an employee, then as a business owner for about the last 7 years. It's really a no brainer if you need a time tracking tool, and it has been upgraded consistently over the years to add more features. The hiring tool is surprisingly solid as well, and helps to market positions quite well.

Pros

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Cons

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Homebase

Homebase wins handily over BambooHR when it comes to hourly employees, and the value and ease of use it brings to busy workplaces.

Review Source

AS

Anthony S.  
CASHIER  
Consumer Goods  
Used the software for: 6-12 months

### "Easiest way to manage your Time sheet"

July 11, 2023

5.0

Its user-friendly interface and intuitive design make it easy to navigate and utilize, ensuring a smooth experience for both managers and employees. With its comprehensive functionality, Homebase streamlines essential tasks, boosts productivity, and promotes effective workforce management.

Pros

The time clock feature of Homebase simplifies employee time tracking. It allows employees to clock in and out using the mobile app, web browser, or physical time clock. The tool also supports paid time off (PTO) tracking and calculates accurate hours for payroll.

Cons

In my line of work mobile Clock in does not benefit me, so I don't feel the need for the feature But I can see it being useful for remote workers.

Review Source

TT

Tiffany T.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Fits everyones needs"

March 11, 2023

5.0

For what I use it for I have been extremely happy with Homebase. I always recommend it to other business owners in similar fields. It has been great!

Pros

As a very small business owner, I find Homebase to be extremely easy to use, and communicate the schedule to my employees. I love the copy and paste feature, that allows me to create the same schedule every week. I also love that the basic program is free to use. Most scheduling apps require subscriptions. Homebase offers tiered programs, including a free program.

Cons

It is hard to find any negatives about homebase. I will say that when I tried to find an employee through homebase, and launched a job search, I did not receive any hits, unlike another employee finder program (not mentioning name here).

Review Source

BH

Bryan H.  
Director  
Education Management  
Used the software for: 2+ years

### "Good options but struggles at times"

March 28, 2024

4.0

Pros

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Cons

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Review Source

JL

Joshua L.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Much more than the Software we needed"

January 31, 2020

5.0

We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but Homebase has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.

Pros

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Cons

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Deputy](https://www.capterra.com/p/167811/Deputy/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Homebase

We felt that Homebase was much more inclusive overall allowing us to complete almost anything payroll related within one app.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Too much wasted time on scheduling and time tracking. We didn't know we could find a single software that had the complete solution.

Review Source

KK

KATIE K.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Time clock/HR pro review"

January 14, 2021

4.0

Please see above under "pros". Pretty much sums it up. Easy to use as an administrator and for employees. I would recommend creating and HR pro tab from the homepage rather than navigating through the "team" tab.

Pros

I think it is fairly simple to use and for all questions I have I generally get quick answers from support. The free HR support offered during the pandemic was very generous and we ended up signing up. In past reviews I have stated that I think your pricing should be based on a sliding scale depending on how many employees a business has. For someone like myself, who only has 2 hourly employees I don't need to use HR pro much and may not be able to justify $800+ for annual renewal for minimal assist and usage. I do like the onboarding paperwork feature that was added as well.

Cons

I don't like that when publishing a schedule, the default on my version is to update all employees. Unfortunately, we had to furlough employees and if I don't manually change it, it defaults to alert all on our team even though they don't have a schedule or employed by us currently.

Review Source

RL

Robert L.  
Cabinet installation  
Construction  
Used the software for: 2+ years

### "Why you should choose Homemade over other software."

May 10, 2022

5.0

Homebase has been exceptional I have only had good experiences with the software.

Pros

I like everything about homebase. It's very easy to use and accurate

Cons

There isn't nothing I don't like about homebase. It has all my needs.

Review Source

KN

Kendrick N.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Homebase hits home every time 😎"

January 4, 2026

5.0

I have used this system for 6 years now, the easiest I have ever come across. Homebase is great for start up businesses.

Pros

Easy set-up, makes scheduling a breeze with ai enhancement. Ot warnings, payroll that runs itself. Love it.

Cons

The only con I don't like is the price increase for the paid plans. The essentials plan should be 1/2 price because it comes with so little, and doesn't integrate with PayPal pos

Alternatives considered

[Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/)

Review Source

Response from Homebase

January 7, 2026

Thank you for sharing your experience. We’re glad to hear Homebase has been easy to set up and helpful for scheduling, payroll workflows, and day-to-day operations over the years. We also appreciate your feedback around pricing and integrations, as input like this helps us better understand how different teams evaluate plans and features. Thank you for taking the time to leave a thoughtful review and for recommending Homebase for startup businesses.

Heath M.  
Hotelier  
Hospitality  
Used the software for: 6-12 months

### "Homebase for Hotel / Restaurant / Bar"

November 12, 2021

4.0

I like but don't love homebase. Some parts of it could be less clunky.

Pros

Scheduling and time clock work well. I wish the software forced GPS and pictures for mobile clock outs as well.

Cons

2 of the features I'd like are in the next level package price, but those 2 features aren't worth $30 more a month (Prevent early clock ins & Set up automatic clock outs) Doesn't support international phone #s

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Reason for choosing Homebase

cost and features included

Review Source

AD

Andrew D.  
Pool Director  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Lots of features, but not well integrated"

July 29, 2021

4.0

Works well if all employees are diligent users with consistent schedules week to week, but it is very difficult and time consuming to fix items when timesheets get off or there are a lot of shift trades or covers to approve.

Pros

There are a lot of features that come either with the free edition or the basic package, it was by far the least expensive option for what we were looking for. Time tracking, scheduling, and different pay rates for different roles.

Cons

The different features are not very well integrated with each other. When someone requests a trade or cover for a shift, they can attach a message to the request, but it doesn't go through the messenger feature. Someone has to open the request to see the message. Geofence is great for making sure someone is at work when they clock-in, but if they forget to clock-out before they leave they are kept from doing so because they are outside the geo-fence. So I (the admin) have to fix their timesheet the next day. There are also issues with the automatic clock-out feature if someone has two different shifts in the same day.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Homebase

Price

Review Source

KK

Kalen K.  
Guide Mgr  
Sports  
Used the software for: 2+ years

### "Homebase - a versatile tool that probably does what you need (& more)"

May 18, 2022

5.0

All in all homebase's functionality does a great service to our small business as a tour company with erratic hours and at different pay scales. The payroll integration with Gusto is key here.

Pros

Homebase's integration with our Gusto payroll service makes this a critical piece of our business. The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.

Cons

It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Review Source

TG

Thomas G.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Great for the money"

June 7, 2024

5.0

it is great program and easy to use, Also try people to use it as well.

Pros

easy to deal with and figure out able to train others to be able to use it as well

Cons

there was nothing to dislike about the program

Switched from

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

I did not like it the 7 shift to much to deal with

Review Source

VR

Verified Reviewer  
Enrollment Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Low cost, high value scheduling software"

September 14, 2018

5.0

Overall we have been extraordinarily pleased with Homebase. Our employees have had no issues signing themselves in and using the app. We've used other scheduling software in the past that made it too complicated for our employees. We love the way Homebase simplifies all parts of scheduling, so we can focus on our employees and the children we serve!

Pros

Homebase is easy to use. We had to quickly implement a scheduling software. The way our business is setup has a variety of departments but employees work in multiple departments in a single day. Homebase lets us easily schedule each employee for the exact shift they work. We can view by department or by employee, which is helpful for both our employees and our managers. We haven't tried it out yet, but one of the bonus perks to Homebase is their hiring module. We have tested but not actually published a job. It was easy to do and posts across multiple platforms. Homebase has a lot to offer at a very reasonable price.

Cons

After you have scheduled in a department or scheduled an employee, you cannot use the + button to add another shift. This is annoying because you have to duplicate an existing shift and clear the information, instead of easily adding an empty shift and filling in what you need. We also did not find a way to delete an employee when they were duplicate added without choosing "terminate" the extra employee. This is not an issue now, but it could be in the future. Another feature that would be nice in the app would be the ability to call the phone number from the roster or at least copy and paste it.

Review Source

DF

Dawn F.  
Med Surg Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for Critial Access Hospital"

July 18, 2020

5.0

It was really easy to set up, and its really easy to customize. I am still fine tuning things, but I can't believe how much time I save by using Homebase. We use it for a small rural hospital, and the nurses always have access to their schedules, can switch shifts and the touch of a button. I can't say enough about the support staff, they are always easy to deal with and follow up to make sure the issue was settled. The software is always being upgraded, and I love the new feature where I can see when they requested the shift and when it was approved. I can show the staff the information, and they can't argue that they didn't know they had that shift. So many great features.

Pros

The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better

Cons

In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff.

Reason for choosing Homebase

The ease of use, the price and the staff I dealt with initially were so friendly and eager to help. It's been a great fit for our organization.

Review Source

AL

Amanda L.  
Case Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very Useful "

August 19, 2023

5.0

Pros

Homebase is simple to use. Easy to chat with coworkers, great for keeping track of time worked and scheduling.

Cons

I forget to punch out a lot and the clock staying running for days!

Review Source

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