# Page 6 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Homebase the right Time Clock solution for you? Explore 1149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

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Homebase

4.6 (1149)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 6 - Reviews of Homebase

## Showing most helpful reviews

Showing 126-150 of 1149 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jennifer M.  
Owner  
Retail  
Used the software for: 2+ years

### "Homebase is one of the best business tools we have"

July 24, 2024

5.0

Having scheduling, time tracking, payroll, tax filing, workers comp insurance and audits all in one place is a lifesaver.

Pros

It's been a valuable tool for being able to use historical sales data to decide how many employees to schedule on any given day. It helps me budget wages accurately.

Cons

Some functionality is clunky with too many steps, occasionally we have problems with the time clock, geolocation doesn't work.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Gusto did not have a scheduling function and was more expensive than Homebase.

Review Source

JL

James L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Homebase makes scheduling a breeze"

August 27, 2024

5.0

Great! The automation of a lot of features (messaging managers if employees are late, payroll, schedule alerts) has made my life so much easier

Pros

It's easy for my employees to use and it takes the hassle out of keeping up with hours manually

Cons

Getting employees to use the available/unavailable dates properly. I hire a lot of students that have differing hours of availability that changes often

Review Source

AV

Asha V.  
Beauty Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Homebase Important Features"

August 29, 2024

4.0

Pros

Homebase provides scheduling, payroll, and time clock support. It is very user friendly and offers multiple features in one platform.

Cons

Least likeable feature is the lack of capabilities for employees to pick up shifts outside of their scheduled hours.

Review Source

MG

Mladera G.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Onboarding Capabilities With Homebase"

August 29, 2024

5.0

Pros

Homebase not only makes employee scheduling easy, it also comes with amazing onboarding features. Despite offering lots of features, using and understanding Homebase is easy.

Cons

Well, Homebase has not disappointed as a business tool.

Review Source

DC

Delyle C.  
Shift Lead  
Performing Arts  
Used the software for: 6-12 months

### "Homebase Review"

August 17, 2024

5.0

My overall experience with Homebase has been great so far, I definitely don't see myself switching to any other program in the future.

Pros

What I love most about Homebase is its functional usage. The website is very easy to navigate whether you are scheduling employees or are a scheduled employee.

Cons

The only thing I would change about Homebase is the reviewing part of the schedule when you are posting a newly published schedule

Review Source

ED

Elvi D.  
Manager  
Retail  
Used the software for: 1-2 years

### "Good service"

August 12, 2024

5.0

Easy to use and to navigate and very helpfull

Pros

Worked hours and time of clock in for employees

Cons

there is nothing that we don't like about this services.

Review Source

PR

Paul R.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Love Homebase!"

August 5, 2024

5.0

Any issue I have had was resolved immediately with professional staff.

Pros

Easy to use! Excellent customer service. Free for companies under 20 employees.

Cons

There really isn't anything I don't like. We only use it for scheduling. We do not do through payroll.

Review Source

GF

Gian F.  
Barista  
Food & Beverages  
Used the software for: I used a free trial

### "Great scheduling and time tracking system"

August 30, 2024

5.0

Pros

User friendly, great timekeeping device. Easy to reconcile timesheets and import for payroll

Cons

Only used for time tracking and scheduling. Not much other functionality

Review Source

CJ

Chad J.  
GM  
Building Materials  
Used the software for: I used a free trial

### "Using the trial"

June 6, 2024

3.0

Pros

We recently switched over and so far liking the ease of use.

Cons

I haven’t found much that we haven’t liked on it.

Review Source

LB

Lauren B.  
Bartender  
Consumer Goods  
Used the software for: 6-12 months

### "Homebase review"

August 22, 2024

5.0

Pros

Super easy to navigate and use! Used it for my part time job and had zero issues.

Cons

Always forgot to clock in but I made it work.

Review Source

JD

Joseph D.  
Worker  
Hospitality  
Used the software for: Less than 6 months

### "Review of the website."

August 5, 2024

5.0

Overall I gave it a 10. However, it should have been lower. Once I used my laptop site worked well!

Pros

The easy accessibility of the website.

Cons

Not very phone friendly. I have an IPhone (IOS) and just not very compatible unfortunately. Laptop worked great.

Review Source

HK

Harris K.  
Managing Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Undeniable benefits of Homebase"

July 1, 2024

5.0

Homebase plays a vital role in ensuring smooth and efficient running of businesses by improving visibility and communication around scheduling process reducing frustrations and increasing productivity.

Pros

Honestly, streamlining the process of scheduling of employees was my major challenge as a newbie. With time and the help of Homebase software, I have made this one of my pillars in building a popular business in the market with the increasing need for a more efficient way to schedule employees. It simplifies the process and lets you handle all your scheduling needs in one place. It also helps in improving visibility when it comes to staffing by replacing traditional methods which were notoriously inefficient.

Cons

In project management, I have realized that it is hard to see the available members for optimization of team's utilization. Otherwise, I like the tool.

Review Source

JB

Jacob B.  
Code Enforcement Specialist  
Government Relations  
Used the software for: Less than 6 months

### "Easy to Navigate"

August 22, 2024

5.0

It was very easy for us to use and find all our info

Pros

Very easy to navigate and find what we needed

Cons

Nothing really everything was great. If anything. Just color

Review Source

RM

Rachael M.  
Server  
Food & Beverages  
Used the software for: 2+ years

### "A user friendly yet customizable one-stop shop for managing employees and teams"

January 29, 2026

5.0

An excellent experience overall as the software is so user friendly yet offers a lot of advanced features and customization. If you are lucky to have two employers both using Homebase, schedule management along with tracking earnings, team messages, etc. is effortless because you can have multiple teams on the same app that you can toggle between.

Pros

The most beneficial feature of Homebase for me now is the ease of managing multiple schedules if multiple employers are using the app as you can easily toggle back and forth between teams. It also remains incredibly versatile for scheduling, clocking in for shifts, managing hours and adjusting work hours, as well as communicating across the team/management. I also like that you can keep track of hours and anticipated earnings to ensure hours are clocked in accurately and earnings are also computed accurately. The fact that it can be accessed on a mobile device and mobile device can be used to clock-in is extra convenient too.

Cons

Notifications not coming through consistently remains an issue periodically but has significantly reduced compared to before. The only other issue is that the clocking in feature on a mobile device can be a little inconsistent and not always work.

Review Source

Response from Homebase

February 12, 2026

Thank you for such a thoughtful and detailed review — we really appreciate you sharing your experience! We’re especially glad to hear that managing multiple teams across different employers has been seamless for you. The ability to toggle between teams, track hours and anticipated earnings, communicate easily, and clock in from a mobile device are all features we’ve worked hard to make intuitive and reliable, so it’s great to know they’re making a real difference in your day-to-day. We also appreciate your honest feedback about notifications and occasional mobile clock-in inconsistencies. While we’re glad to hear improvements have already been noticeable, your input helps us continue refining performance and reliability. Thanks again for highlighting both the versatility and ease of use — that balance is exactly what we aim to deliver for teams of all sizes.

AY

Angela Y.  
Administrator  
Professional Training & Coaching  
Used the software for: 6-12 months

### "KADATS Review"

April 1, 2024

5.0

Pros

Very easy to use. Clear instructions and accurate calculations.

Cons

I liked everything about it. There were no technical issues and using homebase was a breeze.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Homebase

More options to choose from. It does the calculation for you.

Review Source

MM

Maria M.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Best Scheduling App"

March 22, 2024

5.0

Very easy to use. Very intuitive interface. Easy to add/terminate employees and set up schedules. This has been one of the most user-friendly apps we have used and all employees have access to it.

Pros

I like the ease of making schedules - from copying days to copying weeks and then making adjustments. I also like the employees' ability to request time off and swap shifts with no interaction from the administrator.

Cons

I would love if Homebase forced alerts on employees. We send messages out and I can see that only 1/2 the employees have read it.

Reason for choosing Homebase

The reviews for Homebase were positive. Several employees had used it in the past and recommended it.

Review Source

EW

Earl W.  
Director of Operations  
Entertainment  
Used the software for: 2+ years

### "Great Scheduling Software for businesses of all sizes"

February 6, 2024

4.0

Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)

Pros

Simple interface, quick timesheet edits and complete edit/history tracking for all changes made to anything in their system.

Cons

The applicant tracking and job posting system is terrible. No app integration, mixed up listings if you have multiple businesses with different names, only one landing page listing jobs for all your locations combined...the list goes on. Skip this unless you are only one location or all of your businesses share the same brand/name.

Reason for choosing Homebase

We saw the interface and loved it - plus being able to try the basic features for no cost was awesome. We upgraded to add features we needed but only as it was required. This isn't an option with most other software (or wasn't at the time)

Review Source

BM

Bobbie M.  
Admin Patient Care Provider  
Medical Practice  
Used the software for: 2+ years

### "FREE Scheduling / Messaging"

November 28, 2023

5.0

Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.

Pros

Allows volunteer ambulance team members to communicate & monitor schedule on the go. If an emergency happens we can communicate with each other remotely.

Cons

Messages are at times delayed. I don't "blame" Homebase due to the quality of our cell service in our area has been poor the past few months.

Reason for choosing Homebase

Previously used Crew App - they started charging for what we had been using for over a couple of years. Remote scheduling is a MUST for volunteer ambulance service

Review Source

MG

Michele G.  
Senior Researcher  
Research  
Used the software for: 1-2 years

### "My Experience With Homebase - A Great Scheduling Solution"

July 10, 2024

5.0

Pros

I like that with Homebase, attendance tracking is easy The software offers great employee scheduling capabilities It enhances team communication and is great fro time tracking

Cons

Homebase is very useful and served us without fail.

Review Source

VR

Verified Reviewer  
Home Care Provider — Personal Care Services  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Home base for Home Care (Family Caregiver &/or smaller settings = 5 STARS!!)"

May 16, 2024

5.0

Pros

Everything! From the ease of use, all the way into how easily we could manage/edit/change everything! I have honestly been on both sides of using this app, within the health / home care settings! It’s great all the way around, from both points of view!

Cons

Unknown. No answer. Nothing to complain about or no dislikes come to mind initially!

Reason for choosing Homebase

Prior use of this app as a worker at one point in time, seemed to be what we needed at an unexpected time for our dear friend and it works well within our wants and needs of an app!

Review Source

NT

Nicola T.  
Singer and singing teacher  
Music  
Used the software for: Less than 6 months

### "Great system!"

August 20, 2024

5.0

The system is really good for time management, scheduling and keeping yourself in check even when working for yourself!

Pros

I liked that you could try out the basic setting free and get used to it before committing.

Cons

I didn't like some of the formatting initially but i got used to it!

Review Source

AW

Angela W.  
Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Program for small businesses"

July 7, 2024

5.0

Pros

I love how easy it is to schedule and that the schedules are sent out via text

Cons

Nothing was wrong with homebase it is all fine

Reason for choosing Homebase

It was free at the base model and to have paperwork for employees stored was inexpensive.

Review Source

CW

Crystal W.  
Owner HR Director  
Hospitality  
Used the software for: 2+ years

### "Everyone loves Homebase"

November 9, 2023

5.0

Pros

User friendly, highly functional, efficient and effective mobile platform, great customer service! I've never had an HR or work app that employees and management unequivocally love ... but Homebase hits the mark for everyone!

Cons

Homebase costs us more overall than any other products we've used but it's worth the money. The "time off" tracking functionality is really basic and not as robust as I wish it was.

Reason for choosing Homebase

I've used other products and they do no have the same functionality and ease of use.

Switched from

[MakeShift](https://www.capterra.com/p/146099/MakeShift/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

the other apps are very glitchy and do not offer the ease of use. They don't have as many functions and their mobile platforms are terrible.

Review Source

KF

Kelly F.  
Company Owner  
Sporting Goods  
Used the software for: 2+ years

### "Confessions of a Homebase Addict"

April 4, 2024

5.0

Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!

Pros

Ease of use. It is so convenient to have everything you need inside the app. The schedule building is so simple and practical. Everyone can see it and request changes. I love that the manager features can be accessed inside the app. Almost everything can be accessed without a computer.

Cons

There is nothing I dislike. The only thing I ask is that you please do not change or complicate the setup because it is so practical and easy to find everything. Please do not complicate it. It's just right the way it is!

Reason for choosing Homebase

The free version and the ease of use. It was so straightforward and practical. Nothing complicated.

Review Source

Justin B.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "I regret purchasing Homebase "

December 13, 2023

2.0

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy) When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan. What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september. for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date. i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Pros

The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?

Cons

Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.

Review Source

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