# RoboVet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RoboVet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/152986/RoboVet --- # RoboVet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RoboVet ## What is RoboVet? For over 30 years, RoboVet has been continuously developed by industry experts to meet the evolving needs of veterinary practices. It’s a powerful, secure, all-in-one PMS that’s agile and designed to boost performance and help practices reach their goals, growing with you every step of the way. With tools like Vetlytics, our built-in BI module, you get real-time insights for smarter decisions. We also integrate with a wide range of trusted technology partners to further support your practice. Direct Dispense, our exclusive integration with Covetrus UK, enables next-day medication delivery, auto consultation-matching, and one-click patient record updates, reducing admin and improving compliance, convenience, and access. Created in response to customer feedback, RoboVet Hosted offers the same trusted PMS with less overhead, greater efficiency, and easy scalability. For practices in remote areas, our on-premise option remains a reliable choice. ## What is RoboVet used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 76% Neutral 18% Negative 7% Starting price £633 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RoboVet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=RoboVet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RoboVet 4.0 (45) VS. [4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price £633 Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (45) Ease Of Use 4.6 (278) Value For Money 3.3 (40) Value For Money 4.6 (264) Customer Service 3.7 (42) Customer Service 4.7 (276) ## RoboVet alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152986/RoboVet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Billing & Invoicing 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Prescription Processing 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Treatment Planning 3.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress RoboVet 36 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Create and securely store digital patient records Information, data and reports that are being tracked over time Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Features 3.8 (45) 3.8 Based on 45 reviews ## Pricing Value for money 3.3 (40) Basic £633.00 Per Month Value for money 3.3 (40) 3.3 Based on 40 reviews ## Integrations [ Clover](https://www.capterra.com/p/226864/Clover/)[ Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[ PetsApp](https://www.capterra.com/p/232597/PetsApp/)[ iRecall](https://www.capterra.com/p/152672/iRecall/)[ Rapport](https://www.capterra.com/p/60931/Rapport/)[ Loqate](https://www.capterra.com/p/235839/Loqate/)[ LabLINK](https://www.capterra.com/p/205063/LabLINK/) ## Support, customer service and training options Customer Service 3.7 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (42) 3.7 Based on 42 reviews ## User reviews Overall rating 4.0 Based on 45 reviews Filter by rating 5(13) 4(21) 3(8) 2(2) 1(1) Mentioned topic Sorted by most recent EC Emma C. Practice Manager Veterinary ### "Robovet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2024 Great support from \[sensitive content hidden\] at the outset (even working beyond his working hours to help with the initial set up) \[sensitive content hidden\] for his continued support and check-in's. Pros Ease of use, simple reporting, library import very quick, Cons Restriction on the diary - for example a locum vet cannot be added for a 2 week period, they have to be put onto the diary indefinitely. Reasons for choosing RoboVet We have supported Robovet since 2009 and have found it to be the most versatile system to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Hannah C. Clinical Director Veterinary ### "Limited functions but overall easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2022 Pros Once you're familiar with the system it is easy to use and has a lot of very useful features. Diary management is particularly easy to adjust on a day to day basis which is essential for managing vets with different working patterns and times Cons Integration with lIdexx and Zoetis lab machines was extremely difficult which required all lab results to be manually scanned in each day Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lara C. Veterinary Surgeon Veterinary ### "Robovet easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2022 Great system Pros The system slows you to follow your work flow through easily. Cons It’s not cloud based, our internet and server system did not work well between sites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tim P. Director Veterinary ### "Long term user " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 16, 2022 One of the original 30 users. Support can be average and it’s expensive with lots of extras that have to be paid for rather than included. However, it is stable and very rarely crashes. Pros Stable. Rarely crashes. Fairly easy to learn. Cons Expensive add-ons Integration with imaging not great. Reasons for choosing RoboVet Sophisticated at the time but no feels dated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Julie F. RVN/ Practice Administratorr Medical Practice ### "Robovet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 15, 2022 The software is easy to use and the support team are always on hand to help solve any problems which may arise. Pros It's designed with a veterinary practice in mind and doesn't seem to be a tweaked version from another industry. The features are relevant to what we do. Any one who is familiar with Microsoft Word will find the software easy to use as it has similar layout and functionality. Cons There are many features which I'm sure exist but that I have not found to use. A search function within the help section would be very useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nika L. Admin and Marketing assistant Veterinary ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 15, 2022 there are a few glitches with it and we had a big issue with setting up 2 step verification on our main email which Robovet did not support so we couldnt email or fax to Robovet. We had to set up an App Password in the end to get around it but this is something that needs to be updated. Another issue atm is exporting statements with footers, we need our main office address on the statements but Robovet will not save the data in the pdf when we export, meaning we have to print and scan back in some statements. Pros It is easy to use once you know how to use it Cons There are no similar programs i can compare to so cannot say what i like and dont like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lucy S. Project Manager Veterinary ### "Robovet" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 10, 2022 Pros Diary and appointments work well, old fashioned display but users become familiar with it. Client and animal data is recorded well. Secure. Integrated with our main pharmaceutical supplier which is useful. Invoicing and accounts section is easy to learn. Cons Not integrated with all suppliers and labs. Reminders set up could be improved, currently manual processing required to send reminders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Samuel F. Vet Veterinary ### "Generally Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 19, 2021 Showing signs of its age, Robovet has a bit of a learning curve but once you get to grips with it there is a lot of functionality to be found. Pros Robovet has a lot of functionality within it for scheduling, billing and case management/record keeping. Cons The user interface is outdated and the software is a little clunky. It can be slow and sometimes the server crashes under the load of people using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Annalisa B. Director Veterinary ### "I would not recommend" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 10, 2021 I am moving away from them. Too expensive for the quality. I wish to have a more flexible and modern system that integrates better and with a wider variety of systems and offers a more competitive price. It is fairly easy to use but it is overall an old system. It is very obvious Covetrus is trying to get as much money out of it before letting it go. Pros The PMS itself is easy to use, or at least, after 15 years we find it easy. There are very few new features. The updates that really count are very rare. They only really do updates to fix bugs and minor problems. There is never anything excitingly new. They did say the system is build on an old platform and can't be updated any further and it shows. It is intuitive but I find other companies PMS are more flexible. There isn't a kennel system. The account part is very rigid and difficult. Finding missing payments or wrong entry take ages and experience. It does integrate with Idexx and NVS well, not so much with Dragonfly. It does not integrate with any accountancy systems, card machines or telephone systems. Cons I have used Robovet for 15 years. I have seen it growing from the original \[SENSITIVE CONTENT HIDDEN\] to the two following corporates. The major difference has been the customer service decline. They do answer to the phone immediately or near enough but the quality of the answer is sometimes questionable. An example is taking 3 days to install a new computer in reception because nobody could it and paperwork to sign. They charge for absolutely anything and everything. Nothing is included in the monthly maintenance contract. Account for that in the future. No other company does that. I have shopped around now 5 other companies and they have come up the most expensive and the one offering the least amount of features. The system lags behind in many ways, unless you wish to dish out thousand of pounds extra per month. The system has improved over the years but not as much as it should have. Some features are so difficult none of my staff can use them, such as the repeat prescriptions. Absolutely impossible to use it and even customer service often can't explain it to you. Reporting system is vast that once again becomes confusing and again customer service can't help you. You can't use Rapport yourself, you have to ask them every time. Over the pandemic only 1 person in the whole of UK was assigned to it and every posting was taking 7 to 10 days to go live. Appalling. The \[SENSITIVE CONTENT HIDDEN\] wasn't interested in the complaint either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Francesca M. Veterinary surgeon Veterinary ### "Good but not easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 16, 2019 Ok Pros A lot can be done, but you just have to figure out how. Cons hard to use, not very IT friendly, a bit confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2020 Many thanks for leaving us your feedback Francesca, we appreciate your honest review. We are sorry to hear that you find certain elements hard to use, we would really like to discuss which elements in particular and offer help to explain or train where it might benefit you and your team. If you are interested to discuss any areas of training please get in touch with our team or visit our website to review our training options https://softwareservices.covetrus.com/emea/training-option/ Many thanks again [View all Reviews](https://www.capterra.com/p/152986/RoboVet/reviews/) Popular comparisons [DaySmart Vet vs RoboVet](https://www.capterra.com/compare/133166-152986/DaySmart-Vet-vs-RoboVet) [Instinct Science vs RoboVet](https://www.capterra.com/compare/152986-234498/RoboVet-vs-Instinct-EMR)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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