# MedEZ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MedEZ Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/152902/MedEZ

---

# 

 MedEZ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MedEZ

## What is MedEZ?

MedEZ is a web-based Electronic Health Record (EHR) and revenue cycle management platform designed specifically for behavioral health and substance use treatment providers. The system supports the full operational workflow of treatment facilities, including clinical documentation, patient management, scheduling, billing, and reporting, all within a single integrated platform. Built for behavioral health organizations of all sizes, MedEZ enables providers to streamline clinical workflows, improve compliance, and optimize financial performance. The platform supports a wide range of care models including outpatient programs, intensive outpatient (IOP), partial hospitalization (PHP), residential treatment, IPF, and medication-assisted treatment (MAT). MedEZ includes a robust appointment and program scheduling system with individual and group session management, automated reminders, waitlists, and resource scheduling.

## What is MedEZ used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MedEZ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.medez.com&name=MedEZ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MedEZ

4.8 (20)

VS.

[4.4 (1,031)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (20)

Ease Of Use

4.3 (1,028)

Value For Money

4.3 (11)

Value For Money

4.3 (699)

Customer Service

4.8 (18)

Customer Service

4.4 (960)

## MedEZ alternatives

[4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.1 (334)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152902/MedEZ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

EMR/EHR

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Charting

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Electronic Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

MedEZ 175 features

Observe and record information about your charge's behaviors and characteristics

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

The allocation and provision of beds

Track visitors'/audience's responses across web pages and other optimized content

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Any form of examination or diagnosis performed for the purpose of medical treatment.

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

For mental health professionals providing therapy to multiple patients at the same time

Specifically for in-home care services

Specifically for long term care providers

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Specifically for nursing homes

For mental health professionals that specialize in substance abuse therapy/programs

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

To scribe and interpret the written words received from online or offline inputs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the care, assistance, or services that take place in patient's home

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Care of patients who are admitted and stay in the hospital overnight

Manage and track all disruptions and incidents

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows you to effectively manage samples and associated data

Receive lab results electronically

Organize and track educational activities

Ability to chat online in real time

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Alerts/warnings for potential allergies or interactions triggered by medications

Find and verify prescription medications by color, shape or imprint

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Access the system via a mobile application

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Certified for healthcare IT products based on the results from ONC-ATL

Book meetings and appointments through a website or digital platform

Online forms for managing client intake

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Care of patients who do not stay overnight

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Stock, distribute, and manage billing for drugs

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Create, manage, and track policies and procedures within an organization

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Process of managing several related projects or business activities to achieve organizational goals

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track the amount of money spent on a certain product or with a certain supplier

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Create, manage and track all task activities and progression

Meet with patients remotely

Provide integration with third-party telehealth applications

Provide online therapy to patients/clients through secure video sessions

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Manage, record and track all business exchanges in form of money and its related interactions in the system

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.3 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (11)

4.3

Based on 11 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Jitsi](https://www.capterra.com/p/162665/Jitsi/)[

Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)[

Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)[

Omnicell](https://www.capterra.com/p/210657/Omnicell/)[

WileyPLUS](https://www.capterra.com/p/207193/WileyPLUS/)[

Zoom Virtual Agent](https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (18)

4.8

Based on 18 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(16)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director of Finance

Health, Wellness and Fitness

### "Recommend that you give \[sensitive content hidden\] a raise, she is a exceptional value to your product!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 7, 2025

MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue.

Pros

Customer Support is unlike any other. \[sensitive content hidden\]. is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable. I have been working with them for over a year and without her this product would not be half of what it is.

Cons

The system is quite complex and it takes a lot of time to train on the different functions. Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version.

Switched from

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Needed a product streamlined for mental health and substance abuse treatment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2025

Thank you so much for your thoughtful review and kind words about our customer support team. We would love to make sure your compliment reaches the right person — could you let us know who you were referring to, as it is hidden content at the moment, so we can share your feedback with them? We appreciate your insights about the system’s learning curve and the difference between the web and cloud versions. Your suggestions on remittance attachment and benefits/eligibility verification are well noted, and we are actively exploring ways to make these processes faster and more seamless. It’s wonderful to hear that MedEZ has positively impacted your revenue cycle and claims submission. We value your partnership and look forward to supporting your continued success in behavioral health. — The MedEZ Team

ME

Mary E.

CEO

Hospital & Health Care

### "Incomplete Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 8, 2024

Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing.

Pros

I like the Wiley integration--in fact, that was one of the big selling points for us.

Cons

Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

We are growing our business and we needed the ability to bill utilizing two different EINs/NPIs and Business names with a SSO. This is something that MedEZ is able to do, but I'm not sold that the trade off has been worth it.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Tung T.

Pharmacy Intern

Medical Practice

### "Great EHR program and easy billing use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 26, 2021

This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use.

Pros

This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system.

Cons

The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Genise L.

CEO

Medical Practice

### "Economical, Efficient, Easy to Use, Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances!

Pros

The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today.

Cons

It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely.

Alternatives considered

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[SMART EHR](https://www.capterra.com/p/158445/SMART-EHR/)

Reasons for choosing MedEZ

We chose MedEZ over the competitors because of the product’s ease of use and their willingness to work with us on the cost of the system. MedEZ is very economical for a small business or start up company. The system is flexible enough to grow with your business and the customer support is outstanding!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kim M.

Executive Director

Mental Health Care

### "MedEZ"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2019

The staff have made this process very easy. We have weekly phone conferences and we go live next week. I feel prepared and confident that this will go smoothly.

Pros

It has a scheduler, electronic health record, billing and e prescribing for an affordable price. The support staff are excellent and well organized.

Cons

Some things could not be customized with the Treatment Plan. We found a work around though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Mental Health and Addictions Counselor

Mental Health Care

### "HIPAA compliant and easy for claims"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 17, 2019

Pros

This is a great program for electronic records in the mental health field. It is super easy to submit insurance claims.

Cons

Awesome program! I have not had any concerns with this program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Daniel M.

Office Administrator

Health, Wellness and Fitness

### "Great to manage patient information"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 5, 2017

I used this in a third party agreement with a doctor's office through a home care company. They were doing stem cell testing in the nearby medical center and it was used to manage their patients.

Pros

It was definitely easy to use and the organization for the massive amount of patient information coming in was easier to manage because of the software.

Cons

I would suggest a little more security because there were some HIPAA concerns in the IT department at my company but that may have just been them being super secure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Susan T.

CEO

Hospital & Health Care

### "Great Support Team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2016

Amanda Brown specifically has always made herself available to help my staff with training, etc. When we need changes to forms, etc. she is always quick to help us out. Med Ez is very user friendly & helpful with billing issues.

Pros

Easy to learn & user friendly.

Cons

There are some things my state requires that are not easy to implement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Stephen G.

Revenue Cycle Director

Hospital & Health Care

### "Psychiatric Inpatient Billing and Collection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2016

As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application. The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data. Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements. I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.

Pros

Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze.

Cons

There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Stan A.

CIO

Hospital & Health Care

### "Best Software & Support for the Money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2016

They are a great group to work with. The software works great and the support is over the top. They are up and coming medical software company growing leaps and bounds. The software is in modules and you can also setup the users in department groups to keep security tight.

Pros

Most part very easy to use.

Cons

Not having a road map as to where thing pull from to understand issues quicker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2016

Thank you for the kind words Mr. Arnold.

[View all Reviews](https://www.capterra.com/p/152902/MedEZ/reviews/)

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