# Page 3 | SentinelOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SentinelOne the right Endpoint Protection solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews

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SentinelOne

4.8 (109)

[View alternatives](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of SentinelOne

## Showing most helpful reviews

Showing 51-75 of 109 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DE

Daniel E.  
IT infrastrucute and security  
Information Technology and Services  
Used the software for: 1-2 years

### "SentinelOne is a great product"

January 9, 2023

5.0

Overall, I would totally recommend SentinelOne as a product. there are a few things I would love for them to fix. but overall I believe they are one of the best.

Pros

I am generally more technical. so, using SentinelOne's visibility feature you are able to hunt down events on your endpoints. and create alerts based off custom queries. this was very flexible, and I was able to find multiple issues on endpoints just experimenting with their query language.

Cons

Helpdesk support sometimes was hard to deal with. alerting for custom rules was not very good.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

Review Source

RT

Romil T.  
IT Helpdesk  
Education Management  
Used the software for: 2+ years

### "Best AI Antivirus "

April 3, 2024

5.0

Overall, its best antivirus and we can rely on it up to certain point.

Pros

It stops almost all malwares and also we can remote in into the device. We can send broadcast messages which I really like.

Cons

It gives many false positives which sometimes are annoying.

Switched from

[Microsoft Defender XDR](https://www.capterra.com/p/219687/Microsoft-365-Defender/)

SentinelOne works AI based so we thought it would work best.

Review Source

VR

Verified Reviewer  
Network Engineer III  
Insurance  
Used the software for: 1-2 years

### "SentinelOne has been great product for end point protection."

May 21, 2022

5.0

Overall it is pretty smooth software, does not affect the endpoint performance, also I feel really secure when I have it install in my endpoint machine. However Security is not single software responsibility, even user have to be very proactive and should take more trainings and stay safe.

Pros

It is really a pro software in finding out the vulnerability within endpoint, stay secure from threats, this can really save you from bad actors trying to put ransomware in your endpoint, your endpoint can easily be restored back to original state. Further we can integrate with SIEM and after observing the pattern we can have different threats use cases.

Cons

Nothing I can think of it really worked smooth when I used it, however they can improve the builds in each update, and yes threat actors are thinking out of the box, they also need to think out of the box and build something which can even prevent zero day attacks.

Review Source

DR

Dean R.  
Group Infrastructure Specialist  
Publishing  
Used the software for: 2+ years

### "SentinelOne - good protection but can be flaky"

May 18, 2021

3.0

Confidence in the product now (in May 2021) is nowhere near as high as it was a year ago. Recent upgrades have introduced issues for us - we have had to deal with a lot of them manually user-by-user. Current build seems a lot more stable but this was a lot of pain to go through to get to this point.

Pros

Agent install - deployed to a PC - reboot and it's working. Web console filtering allows identification of incidents and configuration in a fairly simple manner.

Cons

Some upgrades of the product have introduced major issues. eg One release broke some OS upgrades on certain models of laptop leaving them unable to boot. Another version introduced crippling speed issues with Adobe products. To their credit they do eventually fix these issues, but not quickly enough.

Alternatives considered

[CylanceENDPOINT](https://www.capterra.com/p/148333/CylancePROTECT/)

Reason for choosing SentinelOne

Cost.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Early adopter of S1. Cost and functionality - the daily .DAT updates with McAfee were cumbersome to keep track of and sometimes painful to resolve if they wouldn't deploy. Also it's a fairly archaic concept now to have to update daily whereas S1 has less updates (a lot more than promised) and console management is simply better than McAfee.

Review Source

CH

Chris H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great product - it’s too good sometimes but not too annoying"

November 30, 2023

5.0

Pros

It monitors behavior, it thinks some legitimate software and commands are malicious, but also easy to reverse and continue on. Lots of options for whitelisting. Not easy to be removed, so it’s not easy to get around.

Cons

Sometimes I wish I could do VSS maintenance without having to disable the agent, but viruses and malware can attack VSS so I’m fine with it. Have had some issues with duplicating agents in the management side and trouble with updates.

Review Source

PE

Patrick E.  
IT Security Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Top Teir EDR for Small Team"

January 9, 2023

5.0

Very easy to deploy and figure out. Has a lot of good features and detail if you want to explore it. Reduced the false positive alerts from our old solution.

Pros

I love how easyer it is to use and the automated rediation, roll back and isolation features to do the work for me.

Cons

I wish that they had an auto update feature for agent versions. It does update the current version with needed things, but it does not update the installed agent to a new version. Have to push it out manually via the console.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

Reason for choosing SentinelOne

Price and ease of use.

Switched from

[Cybereason](https://www.capterra.com/p/189145/Cybereason-Platform/)

Had massive issues with operational functioanility and faulty detecitons of old solution.

Review Source

MO

Mark O.  
Director of Information Technologies  
Packaging and Containers  
Used the software for: Less than 6 months

### "Sentinel One review"

January 17, 2023

4.0

Excellent so far, and a great approach with everything that was done for us. The reseller and the company went the extra mile to ensure all our questions were answered.

Pros

Excellent deployment, great team follow up with weekly deployment schedules.

Cons

Active Directory Ranger is not fully integrated.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/)

Reason for choosing SentinelOne

The costs and the overall package seemed to be a better fit. The managed service was also comparable to leading edge software.

Switched from

[Apex One](https://www.capterra.com/p/238492/Trend-Micro-OfficeScan/)

We were finding issues where viruses were getting through, and as a result, we had compromised equipment.

Review Source

Lucas B.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the industry leaders in EPP"

November 13, 2023

5.0

We use S1 in tandem with Huntress and the response we get via monitor is second to none. Sometimes S1 will grab and stop things prior to Huntress and vice versa, however S1 gives a great deal of information as to why, how and when it finds something. Support is great, dashboard is great, although it contains alot of information and if you are familiar with how it provides the info or what the info is you can get overwhelmed very quickly.

Pros

We like everything about S1. Its a solid product with a big feature set and also with the ability to have active threat hunting and also managed detection and response added.

Cons

Its not the cheapest product in the world once you add all the features on, however thats the price you pay for good security.

Switched from

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

We wanted a lighter, better product with better support.

Review Source

VR

Verified Reviewer  
It Director  
Automotive  
Used the software for: 1-2 years

### "SentinelOne is an Easy to use and powerful tool"

January 13, 2023

5.0

From the first Demo, to the install the team was super helping in getting us up and running.

Pros

It was easy to demo, test and deploy. The product shows info on the endpoints in a easy to read format.

Cons

None really. The main package had everything we needed.

Switched from

[VIPRE Endpoint Security Cloud](https://www.capterra.com/p/175564/VIPRE-Cloud/)

Vipre did not offer a full end point at the time.

Review Source

TF

Thomas F.  
System Administrator  
Construction  
Used the software for: 2+ years

### "SentinelOne "

January 9, 2023

5.0

Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is great, but the additional insight into our endpoints is invaluable.

Pros

Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one.

Cons

IT would be great to be able to push software installs or commands to endpoints.

Reason for choosing SentinelOne

S1 came highly recommended by one of our partners.

Review Source

HL

Hugh L.  
Infrastructure Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "SentinelOne Review"

September 10, 2022

5.0

Has allowed for multi-customer wide antivirus monitoring.

Pros

Quick and easy to use dashboard that is always clear about the required information.

Cons

Integrations can sometimes not always work as expected.

Review Source

VR

Verified Reviewer  
CIO/CISO  
Financial Services  
Used the software for: 6-12 months

### "SentinelOne, you can't go wrong"

January 6, 2023

5.0

Pros

Efficacy and low false positives, depth of detection and response, ease of admin and use and TCO.

Cons

Installation was a challenge when deploying through InTune.

Reason for choosing SentinelOne

Efficacy and low false positives, depth of detection and response, ease of admin and use and TCO.

Switched from

[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)

Better efficacy and false positives and ease of admin and use.

Review Source

RT

Roy T.  
Director of Information Technology  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best Zero Day Protection for small staff."

January 5, 2023

5.0

We have a number of devices in the hands of not only employees but students too. This solution gives me confidence that the devices that are out there in the wild will not bring something back into and spread in our network.

Pros

With a staff of 2 and over 150 employees and nearly 200 devices it is essential that we have XDR that is easy to use and as little work for administration as possible. SentinelOne delivers in spades. I can't say enough good things about this product.

Cons

It is a little on the expensive side of the solutions we have used in the past but so worth it.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Trend Micro Deep Security](https://www.capterra.com/p/238491/XGen/)[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)

Reason for choosing SentinelOne

Cost, protection, and ease of use.

Switched from

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Protection

Review Source

CY

Craig Y.  
Staff CyberSecurity Engineer  
Insurance  
Used the software for: 1-2 years

### "Tony the Tiger would say "It's GRRRRRRREAT!""

January 5, 2023

5.0

Perfect. Everything has just been perfect. It all started with your aptitude of communicating with prospective customers in a timely manner, which your competitors did not.

Pros

We love how transparent S1 is. We get ZERO complaints about the software blocking or causing other headaches. We like how accurate the matching is and the automatic remediation it provides.

Cons

It's not free (just kidding). There isn't really anything to dislike about the product. You all are on the right track and honestly the only EDR worth replacing Microsoft Defender with after it's all said and done.

Reason for choosing SentinelOne

Honestly it's been sometime now. I think we evaluated Crowdstrike as well.

Switched from

[XG Firewall](https://www.capterra.com/p/187688/Sophos-XG-Firewall/)

Where to start? Sophos was running so hot it was burning out system fans. Laptop keyboards were over 112F hot enough to sizzle finger tips. Sophos support was unwilling to address the issues and responded with "expected behavior".

Review Source

MS

Matt S.  
IT Manager  
Computer Software  
Used the software for: 2+ years

### "Great Product"

January 5, 2023

5.0

Positive.

Pros

Very intuitive to use, not a big learning curve when configuring or rolling out new features. SentinelOne is always making product enhancements and overall just happy with the product.

Cons

There were some initial limitations with the firewall and blacklisting, but the enhancements have made up for this.

Review Source

CL

Casy L.  
IT Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Leading edge and best option for us"

January 5, 2023

5.0

Pros

Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.

Cons

The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.

Switched from

[CylanceENDPOINT](https://www.capterra.com/p/148333/CylancePROTECT/)

Was not getting the support, innovation and confidence I needed in a EDR product.

Review Source

AH

Alan H.  
Chief Operations Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "SentinelOne - Best EDR solution out there"

April 11, 2022

5.0

Pros

This system was easy to install, configure and use. It requires very little interaction once setup and configured. Its ability to block USB ports and isolate computers from the network is invaluable

Cons

The only minor con is that updates must be performed by an administrator through the portal. It would be great if it could roll out updates automatically to endpoints approved to be upgraded

Review Source

AS

Abdulquadri S.  
Cyber Security Analyst  
Computer & Network Security  
Used the software for: 6-12 months

### "Excellent Product with Outstanding Capability for Endpoint Detection and Response"

January 15, 2023

5.0

Pros

The SentinelOne Deep Visibility is the most impactful feature of the software. It makes for an excellent threat-hunting exercise.

Cons

SentinelOne requires users to encrypt a threat file with a complex password before it can be downloaded. The complex password introduces a minor problem when assessing the malicious file locally. For instance, one might be tempted to use a browser-generated password to meet the password criteria, but this is difficult to remember and would always require one to check their saved passwords to enter correctly before one can commence an analysis of the threat file in a lab environment. It will be much easier if threat files are encrypted with a standard password of "infected" or at least allow users to use passwords like this instead of a complex one.

Review Source

Jon S.  
Vice President of Information Technology  
Plastics  
Used the software for: 6-12 months

### "SentinelOne keeps us safe"

January 6, 2023

5.0

It’s been great!

Pros

I love how it is behavior based and doesn’t rely on signatures

Cons

There are multiple email alerts for each incident

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

LogMeIn allowed a vulnerability to pass through

Review Source

MM

Megan M.  
IT Manager  
Facilities Services  
Used the software for: 1-2 years

### "Good for Small Business"

January 9, 2023

4.0

Pros

The deployment was incredibly easy on each machine and we really like the USB device monitoring to control external devices. The Daily reports are helpful for documentation/record-keeping purposes.

Cons

The activity dashboard can be a little complicated if you aren't a technical person. Same with the threat hunting rules. The layout isn't super friendly and has a learning curve of where everything is.

Alternatives considered

[Cynet 360](https://www.capterra.com/p/177290/Cynet-360/)

Reason for choosing SentinelOne

More cost effective for the features offered.

Review Source

AH

Ah H.  
Managed Services Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful, smart, constantly developing new features"

August 19, 2021

5.0

Very positive, love the product, enables us to have high degree of confidence in the protection of network assets

Pros

Ease of deployment, comprehensive visibility into threats and threat lifecycles, amazingly versatile exclusion functionality.

Cons

Some of the desired features are not available in the Core SKU

Alternatives considered

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Reason for choosing SentinelOne

Performance issues and compatibility issues that we had with Sophos did not occur with S1

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Moved from 'Classic AV' to a true EDR

Review Source

BR

Brad R.  
IT Specialist III  
Hospitality  
Used the software for: 1-2 years

### "S1 Endpoint Protection"

January 5, 2023

5.0

Overall it has been a step up over ESET and FIREEYE. The deployment process was seamless and we were able to get our endpoints protected with minimal downtime.

Pros

Deployment and customization was easy and straight forward. Deployed across various devices and worked without much issue. Required the occasional policy update to add applications and files to the allowed list.

Cons

Would like to see more on the reporting side of things; OS patches, installed applications, etc.

Switched from

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Features and cost/

Review Source

LV

Litzi V.  
IT Support  
Financial Services  
Used the software for: 2+ years

### "User Friendly Security"

January 5, 2023

5.0

Pros

I'm able to easily manage and customize our dashboard, pull reports and view analytics.

Cons

I wish we could create team dashboards for other users.

Review Source

JC

Jacob C.  
IT Assistant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sentinel One Review"

January 17, 2023

5.0

Pros

The Customer Service is top notch. Whenever we need help the support team is well informed about their software and are reliant in helping to solve issues. Sentinel One also is a strong anti virus that we've used to monitor and protect our endpoints.

Cons

The set up was a bit confusing and it can be a bit burdensome to learn how to properly use the software.

Review Source

BP

Brent P.  
DIrector of IT  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Sentinel One - Good Value for the Money."

January 17, 2023

4.0

So far, so good. No major issues.

Pros

S1 provides most if not all of the features of its competitors but at a much better price point.

Cons

Understanding the UI can be confusing and figuring out how to roll-out the software can be a little rough. I ended up using a 3rd party tool to roll it out.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[Carbon Black Endpoint](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/)

Reason for choosing SentinelOne

Best mix of features and price.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

We need more advanced software becuase of all the new ransomware that has come out.

Review Source

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