# Page 2 | SentinelOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SentinelOne the right Endpoint Protection solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews

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SentinelOne

4.8 (109)

[View alternatives](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SentinelOne

## Showing most helpful reviews

Showing 26-50 of 109 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Joe R.  
IT Director  
Education Management  
Used the software for: 6-12 months

### "Great product with a great value"

September 22, 2025

5.0

Overall I think Sentinel one is great value for the service that you get. 24/7 support, monthly security reviews and constant changing definitions. I would 100% recommend.

Pros

The setup is very easy and quick. The security it offers is top notch. Network security and threat detection is a huge issue in the world and Sentinel One delivers.

Cons

I don't really have anything negative to say about Sentinel One. I guess the only real thing that was sort of annoying was that is can tend to "over flag" programs etc. that aren't actually malicious. This isn't really a problem though once you dial in your preferences.

Review Source

Stephan V.  
Head of SecOps, XDR and MSSP  
Computer & Network Security  
Used the software for: 1-2 years

### "EDR is changing the face of Malware "

February 10, 2025

5.0

EDR technology have completely changed the way we look at Malware today. SentinelOne has verty small but powerful agent that gets deployed to your endpoints. From there you can literally see everything that's happening on a device. And that makes it possible for such a small program to perform miracles. Such as 1 click roll back when or if you got infected by Ransomware. I have been a loyal Kaspersky fan for many years but Nothing close to what SentinelOne can do.

Pros

The agent is small and lightweight. Does not require constant web updating. If perhaps you do get infected by Ransomware or a malicious malware. Worry not because the agent can perform a quick Rollk-Back event, Basically doing a System Restore to the last safe state. And Ransomware can't even overwrite or Damage system restore as SentinelOne takes over that service and space

Cons

They still haven't completely consolidated their Dashboards. So depending on the SentinelOne product or packages you purchase you will unfortunately have to navigate multiple Dashboard. Other than that I have no things i can think of on SentinelOne

Review Source

WS

Will S.  
System Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "SentinelOne: An Honest Reveiw"

June 12, 2025

5.0

My overall experience has been great. I have used several other tools and they are just more price per agent with the same or less features.

Pros

I love the ease of use and vss rollback feature. We get our product through n-able and their support is second to none.

Cons

I have had trouble using their API. I would like to see better powershell modules & better ways of reporting.

Alternatives considered

[Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/)

Reason for choosing SentinelOne

Did not want to do business with Kaseya.

Switched from

[CylanceENDPOINT](https://www.capterra.com/p/148333/CylancePROTECT/)

To keep it simple, SentinelOne is better.

Review Source

CL

Cyril L.  
Responsable Systèmes d'Informations  
Building Materials  
Used the software for: 2+ years

### "Puissant mais un peu complexe."

June 18, 2025

5.0

L'utilisation de SentinelOne me satisfait totalement, mais sa puissance engendre une complexité. Si vous n'etes pas du métier,comme c'est mon cas, ill peut être judicieux voire indispensable d'avoir une équipe SOC vendue avec le produit (Orange CyberSécu pour nous)

Pros

La couverture globale effectuée par le produit, et l'intégration d'un EDR puissant, qui permet de surveiller tous les processus et activités "anormales"

Cons

Il est relativement complexe de trouver dans les traces les blocages, et de monter les exclusions adéquates.

Review Source

JP

Johnny P.  
UX Designer II  
Computer Software  
Used the software for: 1-2 years

### "Keeping you safe from bugs, viruses, and more!"

June 12, 2025

5.0

When I'm downloading various assets and files for design work, SentinelOne gives me peace of mind. I know I'm protected as I explore the web for things to use in my designs.

Pros

The design of it is really cool. It's modern and clean and keeps my computer safe from viruses and other threats.

Cons

It's usually been a great experience! Recently it has this consistent false positive that's been stuck there for a couple months. It doesn't seem to be malicious, but I have to double check sometimes.

Review Source

MD

Michael D.  
MSP Cybersecurity  
Information Technology and Services  
Used the software for: 6-12 months

### "Sentinel One for the Win"

May 2, 2025

5.0

Overall it's been fantastic, we are trying to convert all of our services to Sentinel One

Pros

It just works well, UI is easy to navigate, the process from installation to monitoring etc is easy. Great product.

Cons

We had to do a better job of implementing groups within the locations, or sites we have.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Sentinel One seems to work better for our use case.

Review Source

AJ

Andrew J.  
NOC lead  
Information Technology and Services  
Used the software for: 2+ years

### "Great EDR solution"

May 4, 2025

4.0

Overall it does what we need. It is a reliable EDR solution at a good price.

Pros

It is a great EDR solution we can integrate with our SOC. There is a lot of control with S1.

Cons

The false alerts. Can be exhausting. We started to have excessive false isolations lately.

Review Source

pS

patrick S.  
IT Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple and effective, just get it bundled with something else"

April 14, 2025

5.0

Everything has been super easy to manage and deploy. All of the workstations with it are running well and it has caught and cleaned up several infections and issues missed by previous solutions.

Pros

Easy to setup and manage. Services work well and their protection runs silently without any issues.

Cons

The price, it is a little high if you pay for it directly. I would recommend finding a VAR or solution provider and have it bundled in with a RMM, then the price is much better.

Alternatives considered

[Microsoft Defender for Business](https://www.capterra.com/p/253101/Microsoft-Defender-for-Business/)

Reason for choosing SentinelOne

Better engine, better management, and it is built into our RMM platform.

Switched from

[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)

Webroot was ineffective and was not catching anything.

Review Source

AY

Aaron Y.  
Director of IT  
Facilities Services  
Used the software for: Less than 6 months

### "Solid performer"

June 4, 2025

5.0

Overall, the product performed well, installed seamlessly and is easy to manage. The metrics inside the console allows you to track in the portal and confirm endpoint installs.

Pros

The software was very simple to deploy and ran seamlessly in the background. We did not experience and system lag when it was running or see any user complaints about performance.

Cons

I guess it would be that the price was higher than another provider and of course having a recent security breach doesn’t help.

Switched from

[Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/)

Security issues needing temporary resolution.

Review Source

AJ

Ayham J.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Good product with reasonable price"

May 2, 2025

5.0

Pros

Aggressive, do the job, secure and the mdr is great

Cons

Should sentinel one consider the Quickbooks exceptions and ms office specifically excel

Review Source

DD

Derek D.  
vCIO  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable Protection with Room for Improvement"

May 12, 2025

4.0

Overall, SentinelOne has been a reliable and effective security solution. It gives us strong protection with minimal effort, and once we got used to the interface, it became a key part of our cybersecurity stack.

Pros

Strong threat detection, automatic remediation, easy deployment, and a clear dashboard that makes managing endpoints simple.

Cons

While SentinelOne offers excellent protection, the interface can be a bit complex, especially for new users. It takes some time to get comfortable navigating through the different features. Additionally, the reporting features could be more flexible, as customizing reports to match specific needs is not always straightforward.

Review Source

mC

matt C.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "S1 SOC is Top Notch"

September 26, 2024

5.0

I have a great experience with S1 and their SOC was always helpful and attentive to my needs and kept me informed throughout any issues I had.

Pros

Sentinel One is a top notch Cyber security product that saved one of our customers from a large wide Malware/virus threat. All machines that had S1 enabled were virus free and the other computers that were in transition were infected.

Cons

I the major con that I had issues with the S1 portal was deleting or uninstalling an endpoint or updating endpoints. I had to manually update agents and they weren’t updating on their own.

Switched from

[Webroot SecureAnywhere](https://www.capterra.com/p/266615/Webroot-SecureAnywhere-AntiVirus/)

Webroot was infected and the other machines that had the S1 trial had no issues and we swapped products.

Review Source

GM

Giulia M.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "SentinelOne: the best EDR"

November 25, 2024

5.0

Our experience with SentinelOne is great, in my opinion is the best EDR now available.

Pros

Easy to deploy and install. Easy to make exclusions and other configurations.

Cons

Sometimes agent does not connect to cloud.

Review Source

DL

Didac L.  
Sys Admin  
Gambling & Casinos  
Used the software for: 1-2 years

### "SentinelOne Security computers"

December 10, 2024

4.0

Since we install SentinelOne in our systems, we see an improvement, we are monitoring every computer knowing we are safe

Pros

Automatic deploy, automatic update, control panel easy to use

Cons

activation codes, are so long, easy to put wrong code

Review Source

GS

Giovanni S.  
Cybersecurity Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "XDR con AI integrata "

February 12, 2025

4.0

Secondo me è una delle piattaforme XDR migliori sul mercato.

Pros

Rileva le minacce utilizzando modelli AI, correla gli eventi benigni e malevoli facilitando l'analisi.

Cons

Molti eventi riportati sono falsi positivi.

Review Source

TL

Tony L.  
Software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "actively monitors and protects against malicious threats"

September 14, 2024

5.0

Pros

actively monitors and protects against malicious theats; protected my computer from installing a malicious code editor.

Cons

Sometimes sentinelone does too good a job: it blocked me from installing iterm2 which is the standard macos terminal application. However, I was able to create a IT ticket and point them to the SentinelOne's quarantined folder and get the rules updated to allow for iterm2 installation.

Review Source

SC

Simone C.  
Cybersecurity Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "This is not just about marketing but real protection against the most complex threats."

April 20, 2024

5.0

We've tested this solution a lot and we've assumed it is the best for us and for our customer. The agent that you install on servers or endpoints is lightweight and does not use so many resources that it slows down the system unlink other competitors. Moreover this solution doesn't produce so many false positive but all events ("incidents") are real events to investigate. In addition to this, the solution natively integrates with other products (not only for this brand) and offers an extensive API that you can use for integrating with custom applications (eg. Security Operation Center frameworks).

Pros

Lightweight agent. Low false-positive rate. API and integrations.

Cons

Not yet integrated mobile platform into the XDR platform.

Review Source

VR

Verified Reviewer  
Senior Engineer - Information Security  
Information Technology and Services  
Used the software for: 2+ years

### "A Perfect EDR solution with Autonomous Response Capabilties"

May 2, 2023

5.0

It has been really positive with SenitnelOne becoming the go to EDR product that we recommend for our clients to meet the EDR requirements.

Pros

Autonomous response to threats regardless of being online of offline in connectivity to the management console. Ease of deployment and configuration. The simple UI with the access to the detailed product documentation, which provides comprehensive details needed for operations as well as troubleshooting. The support service, which responds rapidly and sorts out the issues within few mail correspondences.

Cons

They would require few feature additions in vulnerability management to compete with other leading vendors.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)

Reason for choosing SentinelOne

The recovery feature with the ability to perform remediation and rollback autonomously at machine speed. The ease of deployment and ability to cover entire corporate infrastructures.

Review Source

CL

Charles L.  
Client Security Supervisor  
Information Technology and Services  
Used the software for: 2+ years

### "Awsome choice in EDR"

July 24, 2023

5.0

Pros

Highly effective, detects zero-day vulnerabilities, flexible configuration. Whitelisting catalog helps with common applications getting set up appropriately for customers.

Cons

As with other AI / Machine learning based solutions, there are false positives, and sometimes this can be tricky to get the proper exclusion in place.

Reason for choosing SentinelOne

This product was offered as an integrated option within our MSP platform.

Review Source

CS

Curtis S.  
Systems Administrator  
Government Administration  
Used the software for: 2+ years

### "+1 for SentinelOne"

January 5, 2023

5.0

Over all I am impressed with SentinelOne. They are continually looking at what they do and asking "Is there more that we can do with this data?" Not all of the ideas were ones we use, but they keep looking at ways to be more useful. In that process they have not lost view of the core objectives to find the bad software, its bad behavior, and kill it. If something is questionable it can track what it doe so that you can reverse it all later.

Pros

The AI and behavior based monitoring as well as the normal fingerprint. Visibility give you the ability to look at process story lines and see how a process was triggered.

Cons

There are some additional functions (like rogue devices) that sounded really neat, but they are not as useful to us as we thought they would be. We get too many notifications for them to be effective.

Review Source

JO

John O.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Why Sentinel One is good, but with Vigilance, it's far better"

January 13, 2023

5.0

Overall, our experience has been very positive. We have had a few infections, which were caught and renediated, but nothing has given us any major grief.

Pros

Overall, Sentinel One is easy to deploy, easy to monitor and has many features that other AV solutions don't offer or only include at a higher price-point. If Vigilance is added to the subscription, you will sleep better at night. It is pricey, but, knowing that you have a team that responds intantly to an incident is priceless. They can remediate, investigate, roll-back and many other things. This has made my job far easier and I do sleep better at night knowing that someone is always looking out for my environment.

Cons

During our initial deployment, we had several PC's that had to be reloaded from scratch. This occurred when we began our initial deployment of Windows 10 in our environment. The version we were using caused the OS to stop functioning. Re-imaging was our only option. We reported, and were asked to try a newer version. No further issues and we only had a small handful of PC's affected. Only one other con so far....price. Sentinel One is not cheap, but you get what you pay for.

Alternatives considered

[VIPRE Endpoint Security Cloud](https://www.capterra.com/p/175564/VIPRE-Cloud/)

Reason for choosing SentinelOne

We chose Sentinel One based on review and demonstartion. Quite impressive to watch Ransomeware encrypt files and see the demonstrator roll that action back.

Review Source

VR

Verified Reviewer  
Assistant Director IT  
Retail  
Used the software for: 2+ years

### "Best & Complete Endpoint security in Market"

October 10, 2022

5.0

Overall i am extremely happy that we implement this endpoint security as it gives peace of mind with the security and manage services and insights it brought with it. we are using it for 4 years with no issues at all

Pros

tons of features but more importantly security. we never had any incident since we deployed sentinelone. rollback feature is awesome, threat hunting is very good and visualization of events with deep diving is something which helps to understand the overall threat landscape

Cons

only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

Reason for choosing SentinelOne

Cost for Crowdstrike was very high and time to rollout was high compare to sentinelone

Switched from

[McAfee Complete Data Protection](https://www.capterra.com/p/246754/McAfee-Complete-Data-Protection/)

Too many issues and incidents even support was unable to resolve many issues. we had to cry withe poor security

Review Source

VR

Verified Reviewer  
IT ADMINISTRATOR  
Consumer Goods  
Used the software for: 1-2 years

### "Sentinelone, the perfect endpoint security solution"

March 12, 2020

4.0

While weighing the merits and demerits of the software , we can always ignore the demerit which i have mentioned, since sentinelone being a endpoint security system the process of disconnecting from the network is a the better option to control the security breach and after analyzing why the issue happened we can either uninstall the software or try to reconnect the system to network.

Pros

For the past one year am using this product . What i like the most is its ability to find vulnerability in endpoint systems and sudden disconnection form the local network, which makes the other systems in the network safe. It even finds the scripts running in the endpoint and helps us to identify potential security breaches.

Cons

Being a cloud service sometimes the web login is not available and also the frequent updation of the User interface makes it really confusing . When ever a system is blocked from network and if there is no internet connection for the system its to much difficult to restore he network , only thing that we can so is to uninstall the software and then connect the network.

Alternatives considered

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reason for choosing SentinelOne

This product was recommended by our vendor and the decision to select the software was never a failure

Review Source

Donny H.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "SentinelOne is a great endopoint management solution! "

April 17, 2023

5.0

It has been a great experience and we will continue to use their platform in the future.

Pros

SentinelOne was easy to deploy into our environment!

Cons

Honestly not a lot of issues, we like SentinelOne!

Alternatives considered

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

Reason for choosing SentinelOne

Price

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Price and Features

Review Source

RC

Russell C.  
IT Associate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Endpoint Detection and Response that delivers what it promises."

November 7, 2023

5.0

Very positive, I am made aware of version changes, issues, threats, and configuration problems quickly, which allows me to address these issues immediately. I have been very impressed by this product and by their support.

Pros

The pricing is good for the quality of product you're purchasing, the detection is solid and picks up where other products might miss. Configuration and setup was intuitive and easy. Support has always been on top of whatever issues I have and resolves them quickly.

Cons

So far I have only had minor issues which their support has been quick to address. Thankfully we have had no major issues with it and it is working like it should!

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/)

Reason for choosing SentinelOne

Price, features, and support. Also, I found their reputation to be solid and their product demo to demonstrate that the product worked as advertised.

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

Symantec cost close to the same and was much less robust and missed things that SentinelOne caught.

Review Source

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