--- title: "FraudLabs Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FraudLabs Pro Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more." source_url: "https://www.capterra.com/p/152460/FraudLabs-Pro/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # FraudLabs Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FraudLabs Pro ## What is FraudLabs Pro? FraudLabs Pro service screens credit card transactions for online frauds. It increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface. ## What is FraudLabs Pro used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 90% Neutral 2% Negative 7% Starting price $29.95 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FraudLabs Pro?[Manage this product listing](https://www.g2.com/products/fraudlabs-pro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FraudLabs Pro 4.4 (41) VS. [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting Price $29.95 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (41) Ease Of Use 4.8 (30) Value For Money 4.3 (34) Value For Money 4.8 (24) Customer Service 4.4 (31) Customer Service 4.9 (27) ## FraudLabs Pro alternatives [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about FraudLabs Pro Overview ### Which roles and teams benefit most from FraudLabs Pro? FraudLabs Pro is most used by business owners, executives, and operations managers who need to screen transactions and control fraud risk. IT directors, web development managers, and system specialists apply it to add fraud checks to online payment flows. Customer support and marketing leaders use risk findings to investigate orders and protect customer accounts. Answer based on 40 reviews Overview ### What company size and industries is FraudLabs Pro built for? FraudLabs Pro is built for small e-commerce businesses, which account for 100% of reviewers, particularly in Information Technology and Services (13%), Marketing and Advertising (10%), and Retail (10%). The platform helps merchants assess high-risk orders and credit card transactions, with financial fraud detection cited by 100% of reviewers. Answer based on 41 reviews Features and Usability ### What are the key features of FraudLabs Pro? FraudLabs Pro offers API access, fraud detection, and payment fraud prevention for banking and eCommerce workflows. Key features include check fraud detection, custom fraud rules, data discovery, and data verification, plus financial transaction approval and third-party integrations to support fraud screening across connected systems. Integrations ### Which third-party tools and platforms does FraudLabs Pro integrate with? FraudLabs Pro integrates with WHMCS. The catalog and reviewer mentions provided here point to WHMCS as the named third-party platform, with integration support centered on payment and billing workflows. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does FraudLabs Pro offer? FraudLabs Pro provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs of key tasks and product functions. Getting Started and Support ### What customer support options does FraudLabs Pro offer? FraudLabs Pro provides email/help desk, FAQ/forum, knowledge base, and chat support. Users report that the support team solves problems very quickly, suggesting responsive help when issues arise. The listed resources also give customers multiple ways to find answers and contact support. Answer based on 1 reviews ## Features AI summary Based on 316 Financial Fraud Detection reviews Capterra data shows that buyers of financial fraud detection software rank the following features as their top priorities: - **Transaction Monitoring** (**86%** of reviewers rated this feature as critical) - **Electronic Payments** (**70%**) - **API** (**64%**) FraudLabs Pro includes **API**, which can help businesses connect fraud checks with other systems and keep data moving across their payment stack. However, it does not offer **Transaction Monitoring** or **Electronic Payments**. Instead, it provides other highly rated capabilities, including **Fraud Detection** (**71%**) and **Payment Fraud Prevention** (**73%**), helping businesses identify suspicious activity, reduce payment risk, and giving teams more control over transaction review and fraud response. Fraud Detection 4.4 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity API 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Payment Fraud Prevention 4.7 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Data Verification 4.3 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Financial Transaction Approval 4.4 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Approve legitimate financial transactions after reviewing for fraud or other risks Check Fraud Detection 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses FraudLabs Pro 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - Fraud Detection: Identify and prevent suspicious activity - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (41) 4.5 Based on 41 reviews ## Pricing Value for money 4.3 (34) Free Trial Free Version Basic $29.95 Per User,Per Month Value for money 4.3 (34) 4.3 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (31) 4.4 Based on 31 reviews ## User reviews Overall rating 4.4 Based on 41 reviews Filter by rating Counts reflect reviews available in this feed. 5(27) 4(10) 3(1) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Mthobisi Glen S. CEO/Owner Used the software for: Less than 1 year ### "Best for Fraud Preventing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2023 Pros I like the fact that i can link it easier with my system which is whmcs Cons For me for now since im based in South Africa it is too expensive but the free version does it for me OW Owner Owner Used the software for: I used a free trial ### "Great service for small companies!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2023 FraudLabs has been easy to use for me from the get-go, and I love using their web portal and other services to quickly check over clients to ensure their trustworthiness and good intentions. Pros I love that FraudLabs has an easy-to-understand pricing architechture and not a whole heirarchy of per-use billing. I also enjoy their simple web portal with lots of input fields and the ability to trial the service for as long as you want before you commit to buying. Cons The one thing I might dislike about FraudLabs is because they are a monthly subscription service, a company that rarely gets customers might have an unnecessary cost tacked onto their operating expenses for a service they rarely use. WD Web Designer Web Designer Used the software for: Less than 1 year ### "Avoid at all Costs - Conflicts with Payment Plugins" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2023 Pros Nothing The plugin not only didn't work, but it caused major problems to the websites and changed the status of transactions without them being paid at all. Cons On our clients 3 websites it conflicted with payment plugins and caused transactions to show as paid when a payment process was not completed/aborted. Lost a lot of product/$ that was posted out, luckily we picked up the problem within days. Support had no answers for us and we had to remove immediately from all 3 online stores. CE Chief Executive Officer Chief Executive Officer Used the software for: Less than 1 year ### "Low Cost / High Quality" 5.0 July 28, 2022 Pros Low Cost for High Quality, Scalable Options, Ease of Use Cons Documentation is not as detailed as expected MD Managing Director Managing Director Used the software for: Less than 1 year ### "Fraudlabs, has done what it said it would" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 It's definitely a worthwhile addition to any woocommerce store that worries about fraudulent transactions, before installing Fraudlabs we had a string of fraud, but since installing we have had zero beacuse of the additional information that we now have on each transaction. Pros Integration to our WooCommerce store was a very straighforward process, and right out of the box it enabled us to detect fraudulent transactions, whist it isn't perfect, and you do get false positives, it enables the sales team to cross reference transactions with our payment provider and also to call the customer to get further information to determine the legitimacy of the purchase. Cons We use the free version, if the paid version was a little cheaper we would probably use some of the more advanced features. OW Owner Owner Used the software for: 1-3 years ### "Frauds at Fraud Lab" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 7, 2023 Okay product with what we see as poorly operated. Pros Great product, custom rules allow a solution individual to each site to be created. Cons Support doesn’t respond when they owe you money. Multiple emails over 2 years still no replys on owing us money, they have responded to support requests during this time. DO Director of Information Technology Director of Information Technology Used the software for: Less than 1 year ### "Very helpful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2023 Pros Very nice tool to help you determine if an order is valid or not. The free version is worth looking into. Cons The custom rules may be a bit intimidating for some users James D. Web Development Manager Used the software for: 3-5 years ### "Definitely works" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 26, 2020 We've seen FraudLabs take care of ecommerce fraud that we see with several of our clients (fraudulent orders, charge-backs, spam orders, etc). It works great. Pros We manage many ecommerce websites for our clients. Sometimes the built-in fraud protection that some payment gateways provide just don't cut it (we were still seeing issues with fraud). When this happens, we always recommend FraudLabs for our clients, and it almost always prevents issues of fraud in the future. It just works very well. Cons At the beginning it can take just a little time to configure it correctly to your liking, so it prevents fraud but isn't too hard on the scale of making orders fail. MA Manager Manager Used the software for: Less than 1 year ### "Worth the money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 3, 2020 Pros This software does what it needs to do with no additional bells and whistles. Lets us know where the IP address is coming from and very easy to read/navigate. Not sure how well this will work with extremely large volume companies, but we cross check every order. Cons Once you manually approve an order on their website, it does not update to processing on our wordpress website. Customers see their order is on hold and then we need to manually update AGAIN. BH Business Head Business Head Used the software for: Less than 1 year ### "Selecting the Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2020 Pros Fraudlabs Pro was the first choice when it came to using it for our business. Not only did my bankers suggest it, so did my IT Team. Cons Nothing really. Haven't got into a situation as yet. [View all Reviews](https://www.capterra.com/p/152460/FraudLabs-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.