# Mobile Text Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mobile Text Alerts the right SMS Marketing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews --- Mobile Text Alerts 4.5 (85) [View alternatives](https://www.capterra.com/p/152417/Mobile-Text-Alerts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mobile Text Alerts Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews NS Nicole S OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Very happy with being able to send mass texts to groups and target audiences.“ September 16, 2024 CH Crystal H Executive Business Growth StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “I did not like the pricing for the software or the user interface for the messenger component, which is the main reason I subscribed to this tool.“ January 19, 2025 CH Crystal H Executive Business Growth StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “It offers a birds eye view of many topics in one space.“ January 19, 2025 WC William C ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Avoid them.“ August 12, 2025 Keith D ManagerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “With its user-friendly interface, businesses can easily communicate with their customers, employees, and audience when it is meaningful.“ May 25, 2023 WC William C ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I strongly recommend avoiding this company.“ August 12, 2025 Keith D ManagerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “We built a nice landing page with the goal of building a subscriber’s list.“ May 25, 2023 AM Ali M StudentMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!“ December 21, 2020 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NI Nishaaj I. Student Information Technology and Services Used the software for: 6-12 months ### "Helps with reminders to clients" September 8, 2022 4.0 Pros I liked the helpful reminders and how it’s not repetitive and annoying. Cons I don’t really approve of how time consuming sending a reminder is. Review Source Response from Mobile Text Alerts September 19, 2022 Hi Nishaaj, thank you so much for your kind review and feedback! We'd love to help streamline the message sending process for you as well - Can you send an email to contact@mobile-text-alerts.com and we can help walk you through the quickest ways to send messages? (For example, you can send a message in 1 minute or less through the online dashboard and mobile app.) Let us know if there is anything else we can do to help! :) WB Walker B. Administrative Assistant Mental Health Care Used the software for: 1-2 years ### "Quick and affordable SMS alerts" August 11, 2024 5.0 Pros Simple and quick SMS text alerts to customers in just a few clicks with Mobile Text Alerts Cons SMS has never failed or bounced back ever since deployment Review Source Response from Mobile Text Alerts August 13, 2024 Hi Walker, Thanks so much for your kind review! And great to hear you're able to connect to customers via SMS. Let us know if you ever have any questions or concerns! VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "It needs more work" July 8, 2022 1.0 Run Pros Their marketing is pretty good and promising, but actual product falls short. Cons The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters. Reason for choosing Mobile Text Alerts Because I thought it would be as advertised but it clearly lacks in capability and functionality. Review Source Response from Mobile Text Alerts July 14, 2022 Thank you for your honest feedback. Yes, we are in the process of redesigning our platform and we've experienced a few bugs here and there, but you may rest assured that this is temporary as our developers work out these growing pains. We are near the completion of our new platform experience. Please let me know how we can make this up to you. We would be glad to take a look at your account, address any issues, and offer you a free 3-month subscription. We want nothing more than to provide you with the best possible messaging experience and we will do whatever we can to make that happen. Again, thank you for bringing this to our attention. Aaron Nicholson anicholson@mobile-text-alerts.com CR Carlos R. Front Desk Manager Hospitality Used the software for: 6-12 months ### "Mass texting made easier!" June 7, 2024 4.0 Pros The biggest advantage of using Mobile text Alerts is the ability to create text that will sent to multiple guest staying at our hotel at once. This allows us to sent alerts such as breakfast schedules, dinner times, and group event schedules. Cons The Mobile Text Alerts do not always send to our guest, especially if they have a poor connection. A lot of the messages we send at times may appear on phones as an attempt to send spam or junk text. Review Source Response from Mobile Text Alerts June 11, 2024 Hi Carlos! Thanks for taking the time to leave a review and glad to hear you've found that the services make mass texting easier! Sorry to hear about some of the cons you mentioned - We'd be happy to help out with any message delivery issues you're experiencing. Feel free to reach out to contact@mobile-text-alerts.com and we can help make sure you're getting the best delivery rates possible. YC Yerson C. Communications Director Telecommunications Used the software for: 1-2 years ### "Professional Communication Software for Organizations " April 29, 2024 5.0 Pros Mobile Text Alerts has better messaging solution, and the delivery is done on time. Cons Mobile Text Alerts has included all communications solutions, and no performance defect. Review Source Response from Mobile Text Alerts April 30, 2024 Thanks for the kind feedback, Yerson! Feel free to let us know if you ever have any questions or need anything. VR Verified Reviewer HR Gambling & Casinos Used the software for: 6-12 months ### "Great and Simple SMS Tool" September 25, 2023 4.0 A great tool for first time text marketers! Pros Easy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy. Cons Does not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate. Review Source Response from Mobile Text Alerts November 24, 2023 Thank you so much for taking the time to leave a review! It's great to hear that you've found it helpful and simple. Thank you also for the feedback on integration! If it helps, you can use the API to set up custom integrations. You can get more info on that if you'd like - you can email contact@mobile-text-alerts.com if you have any questions. VR Verified Reviewer Young Living Gold Independent Member Alternative Medicine Used the software for: 2+ years ### "Great Communication Ability " October 23, 2018 5.0 I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option. The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly. Pros I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time. Cons It was time consuming to set up since I am not the most tech savvy person Review Source Response from Mobile Text Alerts November 2, 2018 Hi there, Thank you for the nice feedback! :) We hope to continue to provide a positive experience for you and let us know if you have any other questions or suggestions! VR Verified Reviewer Senior Account Executive Computer Software Used the software for: Less than 6 months ### "Use to send out to tenants" May 15, 2018 4.0 Gets message out fast Pros We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick Cons I hate that there was a limit on how many text you can send out at once. unless you pay for the big package Review Source VR Verified Reviewer Software developer Computer Software Used the software for: 6-12 months ### "Not useful" May 14, 2021 3.0 It is cheaper than making calls so it economizes some how. Pros It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it. Cons Please start using ai on your system . So it can automatically detect spams. which is also a security threats. Review Source Response from Mobile Text Alerts May 17, 2021 Hi there, Thanks for leaving a review - Sorry to hear you had some issues! We'd love for a chance to try to make it right with you. Please send over an email to contact@mobile-text-alerts.com and we'd be happy to help you get things figured out! Take care, Mobile Text Alerts VR Verified Reviewer Research Engineer Higher Education Used the software for: I used a free trial ### "Pretty affordable, and easy to use" January 21, 2019 4.0 Pros Bare-bone, simple solution that's easy to learn and adopt. It's cheap and does what it advertises. Contact lists are easy to manage, and SMS quick to send. Cons Although simple, the user interface is slightly awkward. They should work on cleaning up their usability a bit. Review Source AS Andrea S. HR Manager Medical Practice Used the software for: 1-2 years ### "I LOVE Mobile Text Alerts" August 27, 2018 5.0 I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily. Pros It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made. Cons The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!! Review Source Response from Mobile Text Alerts August 28, 2018 Thanks for your kind words! We will look into your idea and see if we can work that in! KH Kristen H. Boutique Owner Retail Used the software for: 1-2 years ### "Perfect!" January 6, 2020 5.0 We love it! Great, functional and helpful for our business! Pros Affordable and functional! I love that its easy to use and low cost. Cons It'd be great to see more features integrated into it -- video messaging would be great! Review Source Response from Mobile Text Alerts January 7, 2020 Thank you so much for your review! Glad to hear you've had a good experience! We'd be interested to hear other feature ideas you might have - Feel free to let us know at contact@mobile-text-alerts.com if you have any other feedback on that. :) AN Alisha N. Owner Retail Used the software for: 2+ years ### "Review of text alerts" January 9, 2020 4.0 Pros Its easy to use and we like that we can add subscribers ourself- our customers like that we can add them on their behalf Cons Seems like many of our customers get unsubscribed without wanting to me Review Source Response from Mobile Text Alerts January 13, 2020 Thank you for your review and feedback! Glad to hear you you've found it easy to use. :) Sorry to hear you've had some issues with unsubscribes! If people reply STOP to any of your messages they will be unsubscribed. You're welcome to reach out to contact@mobile-text-alerts.com and we could help troubleshoot any issues you might be experiencing as well! DW David W. Executive Assistant Security and Investigations Used the software for: 1-2 years ### "Amazing Service" August 17, 2018 5.0 The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs. Pros The user interface is super functional and easy to use and is actually also enjoyable to view. Cons I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that. Review Source JR Jesse R. Human Resources Individual & Family Services Used the software for: 2+ years ### "Mobile Text Alerts is great!" November 5, 2018 5.0 Mobile Text Alerts has been great for us. We use it all of the time to contact employees and send memos about trainings, etc. Customer support has been fantastic when there has been any issues that we needed help with. They are quick to respond and answer any questions. Pros The software is easy to use. It's easy to navigate and very simple to use. Cons I have not found anything yet that frustrates me or that I don't like. Review Source Response from Mobile Text Alerts November 14, 2018 Hi Jesse, Thank you so much for your kind review and positive feedback! We hope to continue to provide a valuable and positive experience for you! :) AC Asael C. Technician Religious Institutions Used the software for: 2+ years ### "Great program and service" October 16, 2018 5.0 Pros The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I. Cons Nothing everything is great. The software itself I haven't seen anyone else be this advanced. Review Source Response from Mobile Text Alerts November 2, 2018 Hi Asael, Thank you for your nice feedback! :) We hope to continue to provide a positive experience for you! pS papy S. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Mobile Alerts" January 6, 2020 5.0 It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well. Pros The integration and simplicity of it all. Cons When sending a picture message it costs me more of my allotment to send out the same message but will an image. Reason for choosing Mobile Text Alerts The price was the best I had seen for what i would be getting. Review Source Response from Mobile Text Alerts January 7, 2020 Hi Papy, Thanks for your comments! We do believe that texting is a much more effective way to reach people than email. In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :) Feel free to reach out to contact@mobile-text-alerts.com with any other questions or comments! AH Angelique H. Owner Retail Used the software for: I used a free trial ### "Excellent software " September 25, 2020 5.0 Great Pros Easy to understand what things you need to get the text alerts Cons Something a little confusing understanding some of the comands Review Source Response from Mobile Text Alerts October 10, 2020 Hi Angelique, Thank you so much for your nice feedback! Glad to hear you've had an overall good experience thus far. Sorry some aspects have been a little confusing- Feel free to live chat with us or email us at contact@mobile-text-alerts.com if you need help with any explanations! (You can also check out our Help Center at https://mobile-text-alerts.zendesk.com/hc/en-us ) Best, Sam Pelton JG Jeff G. LuLaBro Retail Used the software for: 6-12 months ### "Awesome Product" January 7, 2020 5.0 We have been able to grow our business through the use of the tool. Pros Ease of use! Both on the mobile web browser Cons I cannot think of one really. The service and support has been very helpful. Review Source Response from Mobile Text Alerts January 13, 2020 Thank you so much for your kind words and feedback!! It's great to hear the service has been useful to help grow your business! Please feel free to let us know if you ever have further questions or feedback or if you needed anything else on our end (you can email at contact@mobile-text-alerts.com). :) DD Donna D. owner Retail Used the software for: 6-12 months ### "I love the text messaging " September 21, 2018 5.0 I think it has increased my business because I just have to hit one button to reach my clients Pros that it reaches all my customers that sign up Cons sometimes a customer will tell me they did not receive their alert but I think it is on their end Review Source JL J.R. L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Awesome Service " November 5, 2018 5.0 The customer service is amazing if you would ever have issues. Pros Being able to schedule mobile text message events. Cons Little issues but always fixable on fixing the issues. Review Source CZ Chandler Z. co-owner Marketing and Advertising Used the software for: 2+ years ### "Great platform, great customer service" September 29, 2018 5.0 These guys have been great. I love their platform and their customer service is amazing. Pros Ease of use, deliverability. Very easy to send texts out. Cons There's not much to say here, great product. Review Source VP Valerio P. Director Computer Software Used the software for: Less than 6 months ### "Very good tool, not so much price scheme" February 12, 2018 4.0 This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money. Pros I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future. Cons What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs. Review Source Response from Mobile Text Alerts February 28, 2018 Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review! And to address your 'cons', we do have pay-per-text plans available! :) mobile-text-alerts.com/pay-per-text LA Lance A. Pastor/Chaplain Religious Institutions Used the software for: Less than 6 months ### "I am a difficult customer, but I love these guys. I have had 5 other services." September 12, 2017 5.0 Communication and instant staying in touch Pros The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that. Cons It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text, Review Source Response from Mobile Text Alerts September 13, 2017 Hi Lance, Thanks for the kind words! Please let us know if we can help with anything BS Brandy S. Owner Retail Used the software for: Less than 6 months ### "Overall happy with service " October 1, 2018 5.0 Pros I like most about mobile text alerts is, it’s user friendly. Cons I don’t like when I send a text it sends in multiple text. I’d like only in ONE text. Review Source Response from Mobile Text Alerts October 3, 2018 Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :) Similar Products Featured