# Page 7 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 355 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (355)

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Last updated March 13th, 2026

# Page 7 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 151-175 of 355 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Marcelo G.  
Data analytics Technician  
Consumer Goods  
Used the software for: 1-2 years

### "Solid product with many years in the market"

October 7, 2020

5.0

Overall It's been a good experience and you always keep learning more things about the software.

Pros

You can find a lot of information in the web and that it makes it easy to learn the basics. Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.

Cons

You depend on customization to adapt the software to some business needs. Also it is very expensive so it cannot be implemented on small companies.

Review Source

RB

Rebecca B.  
Master's Student  
  
Used the software for: 6-12 months

### "Used this in a previous job for processing orders. Found it acceptable, but not amazing."

April 10, 2018

3.0

Allowed me to do my job smoothly and with little hassle.

Pros

\- Once someone explains the basics of it to you, it's reasonably easy to use. - The documentation for this software is very good and allows you to find out how to do what you need to do quite quickly. Furthermore, if you encounter issues the customer service is very good and fast.

Cons

\- The user interface feels like it's stuck in the 1990s. I understand that it's more about functionality than appearance, but starting at it for a whole workday can be quite a gloomy experience. It doesn't feel like a nice 'atmosphere' to work in, and I feel some aesthetic improvements would vastly improve user experience.

Review Source

CH

Carl H.  
Business Process Analyst  
Utilities  
Used the software for: 6-12 months

### "Lots of work but you get results"

January 12, 2018

4.0

As a data analyst, the ability for me to go in and create views and queries to run against SAP data is amazing. I can do things now with HANA that I could never have dreamed of before. As I mentioned above, it is a huge investment and it is a complex installation but once everything is working, it is well worth it.

Pros

1) The speed with which you can get your data back. 2) The versatility in coding which allows more users to work in it. 3) The ability to do ad-hoc queries against SAP data which was impossible before.

Cons

1) This product is extremely pricey. Not for the faint of heart. 2) The setup can be quite an ordeal. Preparation is the key. 3) There is a good learning curve to getting everything working correctly.

Review Source

PK

Pavan K.  
finance  
Accounting  
Used the software for: 2+ years

### "User review"

October 17, 2022

4.0

No wonder SAP is the topmost erp for finance due to its speed, scalability & easily integration interface with organization network.

Pros

Scalability Easy integration Speed & Security

Cons

Expensive definitely expensive and not an asset light model

Review Source

NF

Nicholas F.  
High temp  
Machinery  
Used the software for: 2+ years

### "Sap cloud erp"

February 9, 2021

5.0

My overall experience with SAP has been a good one I would highly make him rent this software for any company to use.

Pros

It's easy to use easy to teach someone to use it's multifunctional we use it on a daily basis in our company.

Cons

I currently don't have any complaints about SAP at the moment if I do I'll let you know on my next review on the product.

Review Source

AB

Aayush B.  
Owner  
Education Management  
Used the software for: 2+ years

### "Amazing ERP system"

February 28, 2021

5.0

Amazing piece of software and would definitely recommend to large scale organizations.

Pros

The system is amazing at the job it is required to do. Best ERP system out there and it's definitely worth every penny they charge.

Cons

It would be really helpful if the user would be able to look at the data dictionary for the organization .

Review Source

TM

Tamilarasan M.  
Purchase Associate  
Automotive  
Used the software for: 1-2 years

### "User friendly with great features"

September 7, 2020

4.0

Pros

I would say the SAP S/4 HANA is best ERP software compare with Microsoft dynamics and oracle. This very user-friendly, even we can use with not much training and we can easily get understand by using even a month. And data fetching, vendors portalDg also very useful for the organization who arr using.

Cons

Sometimes i have to get hanging or taking long time while getting information about over 10 to 15 years data. So that process only i feel like slow.

Review Source

DK

Dilip K.  
Senior Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "SAP is the tried and tested in erp, is the best erp software i have ever used"

August 18, 2017

5.0

efficiency improvement while handling material management related tasks.

Pros

there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.

Cons

sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,

Review Source

ST

Siddhant T.  
Consultant  
Computer Software  
Used the software for: 6-12 months

### "Pre-eminent ERP solution"

January 12, 2023

4.0

My overall experience is exceptionally good, the most accommodating piece is the quicker handling of information, report building & queries.

Pros

The best thing is its versatility. It can store information from different sources and cycles according to request without a hitch. We significantly use it to oversee the resources and general undertakings are executed really well.

Cons

Few a time I have experienced hung strings which delayed down the handling and a restart was required in some cases. Apparently complex back end processes for cross-utilitarian joining particularly with finance related tasks.

Review Source

aT

asad T.  
Research Analyst  
Education Management  
Used the software for: 6-12 months

### "Best ERP system with a very active online community"

January 21, 2024

4.0

Pros

Easily integrated with multiple business tools. Very wide and active Community. Great documentation available.

Cons

Initial onboarding can be a bit tricky for novice users.

Review Source

MB

MIKE B.  
MAINTENANCE PLANNER/SCHEDULER  
Automotive  
Used the software for: 2+ years

### "SAP EXPERIENCE "

December 20, 2018

1.0

HAS EVERY FUNCTION YOU COULD WANT TO MANAGE THE MAINTENANCE DEPARTMENT IN A MANUFACTURING FACILITY. THE PROBLEM IS IT IS NOT USER FRIENDLY AND YOU HAVE TO GO THROUGH SO MANY MODULES TO ACCOMPLISH SIMPLE TASKS

Pros

IT CAN DO JUST ABOUT ANYTHING YOU WANT TO DO FOR MAINTENANCE PLANNING/SCHEDULING AND REPAIRS INCLUDING PARTS

Cons

YOU HAVE TO GO THROUGH WAY TO MANY LOOPS TO COMPLETE TASKS. NOT USER FRIENDLY. YOU CAN MANAGE THE PARTS FOR EQUIPMENT REPAIRS OR PM'S BUT THERE ARE SO MANY SCREENS YOU HAVE TO GO THROUGH TO ACCOMPLISH THIS.

Review Source

GD

Gauri D.  
Officer  
Automotive  
Used the software for: 6-12 months

### "SAP Software"

September 6, 2022

4.0

The overall experience was very good. I was able to provide the business insights requested by management using this tool.

Pros

The software is one of the best ERPs I came accross. It has very good reporting based on transaction codes. There are lot of standard reports to cater every need of business. Also there are certain customization which can be made.

Cons

For new users it is slightly complicated to learn this software.

Review Source

VR

Verified Reviewer  
Supply Chain Engineer/Commodity Manager  
  
Used the software for: Less than 6 months

### "Recently got introduced to this and was taken away"

January 11, 2018

5.0

It has greatly benefitted me in my job when stakeholders are requiring important infos on spends, delivery dates etc. I can run reports and get the data what i want and in the format i need.

Pros

My organization recently migrated to this platform for managing big data including supplier orders and all the associated information. Its an excellent tool for running all sorts of reports to get the quality information you need.

Cons

Its not very easy to get trained on this and has too many tabs and sometimes thus you can get lost. It probably requires more in depth training than what i have.

Review Source

DS

David S.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Worth the Price!"

January 8, 2019

4.0

Pros

Our company was coming from an extremely static and out-dated ERP system so this solution was an absolute breath of fresh air! From the report builder to the Accounting modules, and the ability to have the entire system run in the cloud we couldn't go wrong.

Cons

Implementation was rough for us at first, so definitely allot more than enough time for users to get acclimated to the system whether there's 10 users or 100. The system also had some issues connecting to our SharePoint Online system to save reports and files generated from SAP but that was later corrected.

Review Source

VJ

Viren J.  
Administrator assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Sap"

June 16, 2023

4.0

Very good overall

Pros

Very good software to use to report and inform

Cons

Not really tell what are bad stuff as it always give good usage

Review Source

SM

Sharon M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Game Changer"

December 6, 2016

5.0

SAP software is an absolute game changer in terms of running a medium to large corporation. ERP, CRM & Financial modules are fantastic

Pros

Intuitive, easy to use. Great reporting functions. Lockable modules to restrict user access.

Cons

Can be cost prohibitive to smaller companies and businesses.

Review Source

SS

Shaun S.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "One awesome tool for running my company from end-to-end!"

June 7, 2017

5.0

I was able to get all of my depts and clients loaded fairly quickly. Reporting from front to back was easy to set up and the I was able to get the right reports when needed to show the "health" of my business

Pros

Set-up was a breeze! It came with many pre-configured business processes that once I got used to the navigation, I was able to set-up all of my depts. in under 3 hours.

Cons

I already had a server in place for my 7 person equipment company. However if you don't have a server, you'r queries and objects will be SLOWWWW. ANd not so much a "con" but their customer support....well I'll leave it at that.

Review Source

DM

Diego M.  
Administrador General  
Higher Education  
Used the software for: 2+ years

### "Very robust ERP system, flexible enough to accommodate to almost every need in our organization"

June 9, 2017

4.0

Almost all the business processes are covered by the system. Very reliable and stable. Word class support.

Pros

World class tool and support. Very reliable and stable system, that helped us to run almost every one of our business processes on it. As it is widely used, there are plenty of resources available to implement new functionalities and maintain the system.

Cons

It is not very user friendly, at least the client the final user works with. Maintenance cost is high.

Review Source

DJ

Danielle J.  
Logistics Clerk  
Aviation & Aerospace  
Used the software for: 2+ years

### "SAP in the Warehouse"

November 24, 2019

5.0

Pros

SAP is very easy to operate, and train others to use. With so many available application we are able to accurately and efficiently service our customers and maintain inventory.

Cons

There is nothing I dislike about this software.

Review Source

kU

keith U.  
Accounting  
Accounting  
Used the software for: 2+ years

### "SAP software is always great"

April 2, 2018

5.0

We have Used this system for the ERP system to maintain the clients and customers and make the organization connected

Pros

SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM

Cons

SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile

Review Source

AA

Asheena A.  
Bid Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "SAP S/4 Review"

December 6, 2021

5.0

Pros

SAP S/4 is quite versatile and perfect for the manufacturing environment, features like the electronics parts catalog enable efficient management of a large number of parts. SAP S/4 also easily integrates to tools like Salesforce

Cons

None that i can think of, this is an extremely comprehensive software.

Review Source

MM

Michael M.  
Plant Manager  
Food & Beverages  
Used the software for: 2+ years

### "Difficult and time consuming"

August 15, 2018

3.0

Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

Review Source

VR

Verified Reviewer  
Client Services Lead  
  
Used the software for: 1-2 years

### "Efficient System for CRM and Financial Management"

May 2, 2018

4.0

Pros

SAP is known for efficient and reliable ERP Systems worldwide and the ByDesign suite is no exception. It's easy to generate reports and manage the work flows once you get to understand how to use it

Cons

The license costs can be stiff, especially for small and medium sized organizations with a few users

Review Source

MK

Mohammad K.  
SAP Manager  
Supermarkets  
Used the software for: 2+ years

### "SAP Manager"

October 8, 2016

5.0

SAP HANA certified and using this product from last 2 years. It's awesome experience to use such fast and rapid product of SAP. Reporting is one of the sweet performance, millions of records can be extracted in short term. like ageing report & Financial logs management is great at its best. I'm excited to use this product more than enough. Rapid, robust and user friednly.

Pros

Robust, fast, efficient & kool

Cons

cost wise and security with cloud.

Review Source

RF

Rodrigo F.  
Supply Chain Analyst  
Pharmaceuticals  
Used the software for: 2+ years

### "ERP"

November 3, 2019

5.0

Pros

Sap helps the employees to extract all kind of data from the business.

Cons

SAP doesn't have a friendly user output, so we need to use Excel to treat the output data.

Review Source

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