# Page 5 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 355 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (355)

[View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 101-125 of 355 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kgaugelo M.  
Engineer in training  
Mining & Metals  
Used the software for: 6-12 months

### "SAP Business By Design Review"

April 10, 2019

4.0

I would definitely recommend it to big corporations to keep record of their daily business running and keep it safe and organised.

Pros

I use it every second day at work anyand it is so functional in the day to day running and record keeping of the business. Keeps recorded input safe as long as you don't forget to click on the save command. I use it to capture daily production reports, incidents and observations at work. Makes recording keeping easy and organised.

Cons

Sometimes when I enter Actual hours in one of the tools we call ik34, it reads my hours as over where even when my hours are way less. I still haven't figured out what could it be that leads to that.

Review Source

Angie B.  
Accounts Receivable/Payable and Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "SAP - the ERP for anyone!"

October 23, 2018

5.0

Pros

We have used a version of SAP for 10 years now. SAP gave us one place to combine everything. Before SAP we used three different softwares to run our business.

Cons

Out of the box is somewhat basic. We found that we had to buy a lot of add ons via third party companies in order to make everything work the way we needed it to.

Review Source

Michael B.  
IT Systems and Solutions Manager  
Machinery  
Used the software for: 2+ years

### "Expensive and Clunky"

January 23, 2018

4.0

Pros

SAP ERP is powerful when properly configured and supported. There are a huge number of options and ways to configure the software

Cons

Support options. It is quite expensive to get SAP products supported. Basically, if it has SAP involved, you can double your project timeline and add at least two zeros to the expected budget.

Review Source

Caroline I.  
SAP B1 Consultant  
Computer Software  
Used the software for: 6-12 months

### "Powerful in-memory database for Transactional and Analytical Processing"

October 7, 2018

4.0

SAP HANA is powerful. With this rapidly changing business environment, you need a database that can offer powerful analytic capability to help you make speedy and informed decisions for your business and stay ahead of the competition.

Pros

I have interacted with with SAP HANA for one year now. Sap HANA is a powerful in-memory database by SAP that allows both transactions and analytics to run on it. Sap HANA allows for fast processing of large volumes of data. My favourite feature about SAP HANA is its ability to provide Persuasive Analytics through customized dashboards e.g. top 5 customers by sales amount, total sales amount, stock turnover e.tc. Another cool thing about SAP HANA is the level of security offered by the database. SAP HANA offers robust security features that include access management controls.

Cons

SAP HANA is generally costly and more complex as compared to other database solutions for SAP in the market. I think the benefits offered by the database are totally worth every coin you spend on the database.

Review Source

Toan H.  
Business Solution Consultant  
Chemicals  
Used the software for: 6-12 months

### "In general a good ERP system for Finance"

May 27, 2020

4.0

Good ERP system to manage and operate finance processes.

Pros

Very appealing strategy/roadmap about an efficient, intelligent ERP system. Support many different countries with localization package and there are more to come.

Cons

Advance features (analytics, e.g.) come with premium licenses and sometimes based on volumes of docs/revenue (e.g. eDocument). So might be expensive. On the other hands, some products are not supported in some countries. Then the implementation of a 3rd party software to SAP might be time-consuming. SAP always suggests their standard solution and often their standards might be very different to the company's standard.

Review Source

SI

Shaista I.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "I love the scalability of HANA."

April 14, 2024

5.0

Pros

A great cloud based ERP system, no need of installations of dependencies.

Cons

The initial hands on training for new non technical users can be a little tricky, more tutorials could be introduced.

Review Source

LS

Luca S.  
IS Senior Specialist, Digital Solutions Enablement  
Food & Beverages  
Used the software for: 6-12 months

### "new SAP release on the cloud"

September 16, 2022

4.0

S/4 Hana on thecloud grant the company to decommission expensive legacy hardware and approach to a cloud approach

Pros

Finally SAP provide a new release that is up to date with recent trends: cloud. It grant a new better USer experience leveraging the SAP Fiori technology.

Cons

IT is needed a fremework that allow to easily create web application (using SAP Fiori) that allow to deploy an app in days and not months.

Review Source

aB

afzal B.  
process lead  
Logistics and Supply Chain  
Used the software for: 2+ years

### "User friendly and effective tool "

January 5, 2023

5.0

im using to create purchase orders, vendor management,invoicing, thisis very helpful and easy

Pros

User friendly GUI and easy access to tasks

Cons

no cons about S4 till now this if effective software

Review Source

Fabio P.  
Procurement Supervisor  
Chemicals  
Used the software for: 1-2 years

### "Not the best ERP"

April 13, 2021

3.0

It could be better, because we spend a lot of time to work with the ERP and find the correct transaction or field to use or even to gather information.

Pros

It has some features that can help companies to manage their costs, sales and so on. Besides that, the support is good and try to attend our expectation.

Cons

It is not a flexible ERP, there are several ones better than SAP. Furthermore, the SAP system is not prepared for all countries due to a specific characteristics, like duties, taxes , etc

Review Source

VR

Verified Reviewer  
Regional Digital Lead  
Consumer Goods  
Used the software for: 6-12 months

### "Not Quite Ready to Win the Championship"

February 18, 2019

3.0

The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software. There are also limitations with 3rd party integrations. The key benefit is if your company is already in the SAP ecosystem, the platform does speak nice to its other enterprise solutions.

Pros

The features here are ambitious and with a simple business with few complexities could be nice to leverage.

Cons

The platform and overall user experience is not very intuitive. If you're in a complex business with users of all levels of expertise when it comes to understanding software, expect some growing pains when it comes to the rollout of this platform.

Review Source

VR

Verified Reviewer  
Project Leader  
Construction  
Used the software for: 1-2 years

### "Best Software for Corporate"

July 11, 2020

5.0

Overall, this software have been really helpful to me as all the information is readily available.

Pros

I have worked on PS Module of SAP. It is a great software for developing the projects. All information (purchase requisition status, procurement status,financial information etc.) are easy accessible to the Project Manager and hence helps in expediting the projects.

Cons

The codes and interface are not that user friendly. It takes a little time to get used to all the feature.

Review Source

VR

Verified Reviewer  
Director de proyecto y Infraestructura  
  
Used the software for: 2+ years

### "A very complete product in all areas of almost any company."

January 12, 2018

5.0

The productivity of many organizations was increased, and process times were reduced

Pros

It is a software that integrates with all areas of the company, is in constant evolution, the security part is super detailed,

Cons

The implementation is very complex, a lot of training is required, the certifications are expensive.

Review Source

VR

Verified Reviewer  
Research Assistant II  
Research  
Used the software for: 2+ years

### "Best software for process workflow management "

April 3, 2019

5.0

I have worked with this software for over two years at a biotech company. I have used the purchasing, manufacturing, and quality control modules on a regular basis for my team's operations. I had an awesome experience learning the modules. I would highly recommend licensing this software to professionals in big institutions.

Pros

The multi-dimensional utility of this software for various departments is the most fascinating feature. It can be used across the board ranging from shipping/receiving, planning, manufacturing, quality assurance, quality control and testing, payrolls, and administrative services, to name a few. It provides a transparent system for overview of a process through different modules. It is very production in inventory management, batch scheduling, resource management, quality metrics, product delivery. A must-have tool for all large institutions to streamline operations.

Cons

The software itself is quite complex to learn for a new user. The availability of software professionals to train on the software is limited. A brief tutorial about the basic functions of the software would be appreciated for new users.

Review Source

VR

Verified Reviewer  
Human Resources Systems Analyst  
Higher Education  
Used the software for: 2+ years

### "As an HR Analyst, using SAP was phenomenal for its straightforwardness and capabilities."

January 11, 2018

5.0

Pros

The structure employed in the PA and OM modules makes data storage straightforward. The native reporting tools are strong and versatile.

Cons

There is a lack of task-specific training literature, forcing a choice between learning through trial and error and taking broad courses on the topic.

Review Source

VR

Verified Reviewer  
Principal Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "SAP S/4HANA Cloud - Perfect ERP software on cloud for any enterprise small or big!"

January 14, 2023

5.0

Pros

SAP has traditionally been very good with its Enterprise Resource Planning software. With the advent of S/4 HANA cloud, it has taken it a notch higher. With HANA as a in memory database beneath the application layer, it is extremely fast; and with S/4 with all its innovations in simplifying and integrating various business processes seamlessly, SAP S/4HANA Cloud becomes the best ERP software on cloud for any enterprise small or big!

Cons

People may find it expensive but now with latest billing models that SAP offers, people still can get the best value of out of their investment on SAP S/4HANA Cloud

Review Source

Vielka A.  
Asistente de Ingeniería  
Pharmaceuticals  
Used the software for: 2+ years

### "Reseña para Sap S/4HANA"

August 31, 2022

5.0

Está ayudando con la documentación, facilidad de archivado de datos e información, también consta de ayudar a programación de trabajos.

Pros

La manera en el que las tareas se pueden realizar con facilidad.

Cons

La cantidad de pasos que hay que realizar diversas tareas.

Review Source

Tushar D.  
SAP Basis Consultant  
Computer Software  
Used the software for: 1-2 years

### "First Impression of S/4HANA."

September 26, 2022

5.0

Pros

1\. Having really impressive capacity of data. 2. surely not easy to use. Need experience. 3. Impressive Results for ERP on HANA.

Cons

Just one thing to be in light, certain modules are very complex need more understanding on it before just go and patch.

Review Source

SM

Selena M.  
Impiegata  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sap Cloud"

February 21, 2023

3.0

Pros

Al momento non ho trovato vantaggi evidenti rispetto ad altri software utilizzati

Cons

Trovo scomodo il fatto di dover fatturare più volte allo stesso cliente se vi sono progetti differenti, sarebbe preferibile avere la possibilità di decidere.

Review Source

VR

Verified Reviewer  
Client Coordinator  
Design  
Used the software for: 6-12 months

### "Poor decision in the graphics industry"

January 23, 2019

1.0

I hate it.

Pros

This software is robust, it helps to have all employee inputs within one program for a project

Cons

This software is trying to do much at once, SAP was sold as a solution to the last two companies I worked for in the creative industry but in each case the SAP software has caused more harm than help. The software is good for invoicing but there are too many bugs or loop holes in the program causing records to be untraceable or inefficient. It should not take 20 minutes plus a manual override to a software bug to create a slipping ship.

Review Source

VR

Verified Reviewer  
Head IT  
Utilities  
Used the software for: 2+ years

### "Excellent product "

December 15, 2017

5.0

Pros

Integration with state of art technology. Continuous innovation and business functionality gives edge over other products

Cons

Sometime multiple options of a requirement confuses. Business function wise selection option should be provided.

Review Source

VR

Verified Reviewer  
Project Management Specialist 2  
Hospital & Health Care  
Used the software for: 2+ years

### "SAP ERP"

March 10, 2019

4.0

Pros

Contains vast array of enterprise resource planning functions. Common software which is a transferable skill throughout different industries.

Cons

Very expensive and requires extensive training to unlock full potential of the software.

Review Source

CS

Carlos S.  
Operario  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Software para almacen."

December 8, 2022

5.0

Encontrar la ubicación de productos en el almacén.

Pros

La función más impactante es poder hacer seguimiento de las actividades de un operario.

Cons

Se necesita tiempo para aprender a usar el software.

Review Source

Tin Nilar T.  
Internal Audit  
Telecommunications  
Used the software for: 1-2 years

### "Help to software buyers"

January 16, 2019

3.0

Sometimes, we can not know exactly the person who make input data wrongly due to one SAP account for 3 or 4 personnel.

Pros

Can input the Financial data such as Account Receiable , Account Payable , Budget v.s Actual result , daily revenue , Purchase Order etc.

Cons

This software user account for employee is expensive. So , only 15 personnel can access SAP user account in 35 personnel in our department.

Review Source

VR

Verified Reviewer  
Buyer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Very useful software"

March 17, 2022

5.0

Pros

I like SAP as it us very user friendly. It has very useful tools adapted to best practices. It is easy to get support

Cons

To get started on it you definitely need training

Review Source

Aida G.  
Corporate Controller  
Accounting  
Used the software for: 2+ years

### "Strong ERP"

January 22, 2019

4.0

Pros

I like how every module is connected and the strong infra structure to keep subsidies reconciled.

Cons

Writing reports is not that easy, you need more training to understand how the different tables are related.

Review Source

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