# Page 4 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 355 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (355)

[View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 76-100 of 355 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jalacia P.  
Inventory  
Medical Practice  
Used the software for: 2+ years

### "Top application to use."

February 28, 2023

4.0

Pros

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons

What I least like about this software is the sign in page .

Switched from

[MJ Platform](https://www.capterra.com/p/212477/MJ-Platform/)

Job made the switch.

Review Source

VR

Verified Reviewer  
IT Tech Lead  
Machinery  
Used the software for: 2+ years

### "Best In memory database so far"

February 5, 2019

4.0

In data modeller perspective, SAP HANA studio is a great tool to work on. It offers good data compression rate and faster data processing when compared to existing conventional databases.

Pros

1\. GUI is very user-friendly. 2. Easy to integrate with other SAP tools. 3. Real-time analytics is possible through HANA. 4. Can store data from both heterogeneous and homogenous databases. 4. Columnar storage provides high data compression.

Cons

1\. Cost of the RAM. 2. Doesn't support all the conventional SQL functions. 3. occasional bugs but they will be resolved by SAP.

Review Source

VR

Verified Reviewer  
Chief of Operations  
  
Used the software for: 2+ years

### "Not as versatile or customizable as it could be, but it gets the job done."

July 19, 2018

4.0

It's a professional, auditable, secure system, and that value is more than the sum of its parts.

Pros

I like that SAP By Design made it possible to go from a low auditable system to a highly auditable system very quickly. There is a confidence level in SAP that is appealing to partners and customers.

Cons

Because it is web based, customization options are limited. With that said, I've learned that is is preferable to conform to the kind of best practices inherent within BYD than it is to keep making things up as one goes along.

Review Source

VR

Verified Reviewer  
Senior Partner  
Computer Software  
Used the software for: 2+ years

### "SAP is already the best ERP and yet S/4HANA is Better"

November 8, 2023

5.0

Pros

Durability, Performance and integration skills

Cons

I don't have a negative experience yet.

Review Source

RC

Richard C.  
Maintenance Mechanic  
Automotive  
Used the software for: 1-2 years

### "SAP HANA provides an in memory database for fast data access and processing"

April 6, 2018

4.0

I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

Review Source

VR

Verified Reviewer  
Billing Associate  
Accounting  
Used the software for: 2+ years

### "How to manage all your company account information in the same place"

March 26, 2019

5.0

In general, is a so important app in my daily work, without sap we can do anything, and you can do everything there, is your company magane a lot amount data, is so important

Pros

I use everyday SAP in my work. We run a lots process there. Is a powerfull software and you can adapatable it to your company needs, to make invoices, to run revenue process, to keep balances tracking

Cons

Sometimes when a lot process are running at the same time, the app just turn to slow. But I think is because our PCs are quite old.

Review Source

VR

Verified Reviewer  
Information System Chief  
Telecommunications  
Used the software for: 1-2 years

### "SAP Business ByDesign implementation"

March 27, 2019

4.0

In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation.

Pros

The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations.

Cons

I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules.

Review Source

VR

Verified Reviewer  
Product Marketing Associate  
  
Used the software for: 2+ years

### " I use the industrial version but work for a retail company so that is a challenge on its own."

April 24, 2018

4.0

Learning about purchasing items from over seas as well as charging customers and processing POs. My first system in the"real world"

Pros

I like being able to view all of the settings of an item on one screen and ability to customize setting such as restricting to specific vendors.

Cons

I don't like that i can't view one style at a time but I believe that is due to the model that my company chose to purchase. We work with multiple sizes, it would be easier to view at a style level.

Review Source

VR

Verified Reviewer  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A quick and ready solution for ERP implementation"

December 27, 2022

5.0

Overall, I am satisfied with the product. We implemented this for a new line of business where the transactions are not very heavy at the moment.

Pros

If you are looking for an ERP product from SAP, and not willing to go with the traditional way, then look no further. This provides a quick solution for your ERP requirements.

Cons

Since your DB is on the cloud, I personally feel that the response time isn't always that great that you generally sought in real world when doing business. Further, a bit pricey when your requirements are not that heavy.

Review Source

MK

Musfir K.  
Manager  
Consumer Goods  
Used the software for: 2+ years

### "SAP S/4HANA Cloud: Mandate for any Orginazation "

October 14, 2022

5.0

Good product for any organization. Can store any type of data. it give complete, true and actual picture of inventory.

Pros

Inventory is traceable sitting at any location we can track and check the inventory

Cons

it is quiet expensive for small players of industry.

Review Source

VR

Verified Reviewer  
Accountant  
Computer Software  
Used the software for: 2+ years

### "SAP ByD Struggles"

September 11, 2018

3.0

SAP overall is very disorganized. I do not recommend purchasing any of their software because they promise you the world and don't deliver. Look at SAP Anywhere and S4, both have been flops up to this point.

Pros

It is great for SCM but that's about the only thing.

Cons

You have to click 10x before getting to the screen you need. It doesn't properly record revenue and doesn't offer a VSOE606 option for revenue recognition. If you're looking for an ERP you're better off using Netsuite.

Review Source

VH

Ville H.  
Product Manager  
Automotive  
Used the software for: 6-12 months

### "Excellent ERP system"

September 23, 2022

5.0

My overall experience has been very good. SAP is very reliable and easy to use compared to other systems. It does allow the effortless flow of data and business knowledge inside the company and business partners.

Pros

SAP is a very good ERP system. It allows the efficient management of data, real-time control of different processes, and inventory management. It is also very easy to ingrate SAP with other business systems.

Cons

This might be a one-off experience, but I did not have a very good experience with their customer support regarding one ticket that I created. Otherwise, everything else is spot on.

Review Source

Daniel R.  
Consultor Jr  
  
Used the software for: Less than 6 months

### "SAP and their products they are just the Top of ERP's "

August 1, 2018

5.0

You Guys just wont regret it only ur development environment its set and running

Pros

I have been working with SAP hana for about 6 months, I have tried and used the tool and it seems to me that it is an extremely complex and complete tool. The trasactions of hundreds and even thousands of concurrent users and the speed and versatility with which HANA develops seems to me amazing. Although not being open source, its variety of customization in terms of interface and modules to be implemented is very good. The Cloud is the future of storage and databases without doubts and Hana provides an excellent service with local storage provides a greater sense of security of our data.

Cons

Despite the tools and software that SAP provides for the migration of other environments to HANA, I had some problems presented at the time of migration of my platform. Once this has been solved, everything went perfectly. As the system is very complex, companies without certified personnel specifically in HANA can take years to use the software to the maximum due to the learning curve

Review Source

FZ

Francesco Z.  
Controller  
Marketing and Advertising  
Used the software for: 6-12 months

### "SAP S/4HANA Cloud in Italia"

January 31, 2023

4.0

Avendo utilizzato altre versioni di SAP, questa versione può migliorare molto per quanto riguarda la localizzazione italiana

Pros

Integrazione del software in tutte le aree aziendali

Cons

Si presta poco alla personalizzazione, ma la cosa è voluta e permette una standardizzazione dei processi

Review Source

VR

Verified Reviewer  
Finance Systems Manager  
Oil & Energy  
Used the software for: 2+ years

### "leading ERP with automation and intelligence"

December 6, 2020

5.0

Pros

Multiple deployment options very well integrated Facilitates rapid Business Process Transformation

Cons

the upgrades are a bit time consuming application is bit rigid, but built rigid on purpose

Alternatives considered

[Oracle Cloud Financials](https://www.capterra.com/p/133096/Oracle-Financials/)

Review Source

Issac L.  
Sales Operations Coordinator  
Machinery  
Used the software for: 2+ years

### "Only as good as your company uses it?"

October 8, 2019

3.0

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

Pros

Using SAP is very user friendly once you know what you are doing. There is tons of point an click items to get through so I was able to start using pretty quickly.

Cons

If you are not an expert user then you might not realize that there are so many shortcuts to help make your work more efficient.

Review Source

VR

Verified Reviewer  
Medical Information Coordinator  
Pharmaceuticals  
Used the software for: 2+ years

### "Easily implemented, easily accessible software with inefficient training"

May 16, 2018

4.0

The program allowed me to easily manipulate orders for clients, whether large or small. There's always an ease of understanding of how the system works, although there is a significant training investment required before it becomes user-friendly.

Pros

I like the customizability and the openness to the software. There is a lot of maneuverability within SAP that is unmatched elsewhere, which is largely due to the fact that modules are built in-house. The support team for SAP is immense, and having worked with two pharmaceutical giants, the one that used SAP had more power to implement new functions.

Cons

The turnaround time on updates/upgrades is awful, there's just no other way to put it. You could design a new software from the ground up between updates.

Review Source

BS

Bhagya S.  
Senior Manager  
Accounting  
Used the software for: 1-2 years

### "SAP S/4 - Brilliant ERP "

May 30, 2021

5.0

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

Review Source

VR

Verified Reviewer  
Program Buyer  
Automotive  
Used the software for: 2+ years

### "SAP MM for Purchase efficiency "

April 6, 2019

4.0

Effective tool but needs proper training for optimum utilization of software

Pros

Accurate and instant information of all orders (PO) can be viewed and extracted anytime. Data extraction feature in excel is good. Useful tool for process and data management (SAP ECC )

Cons

Purchase , implementation and service of software is very costly. More storage space required on server.

Review Source

VR

Verified Reviewer  
Business Process Lead  
Oil & Energy  
Used the software for: 2+ years

### "I've been a SAP user for 10 years"

January 11, 2018

5.0

Pros

Brings all the functionality needed to run a business into 1 system. The system is scalable depending on your needs and the size of your business

Cons

The system is used in so many industries and areas that it has a lot more features than you may need. This can be difficult for employees to understand why there are so many fields that they don't use.

Review Source

Tadeo W.  
Purchases - Machinery & Spare Parts  
Consumer Goods  
Used the software for: 2+ years

### "International Purchases "

February 6, 2019

5.0

Is a system with which I work every day bought all kinds of spare parts and equipment for the different polar lienas

Pros

The ease that I have to put order, charge prices, search purchase history, review supplier data, among others

Cons

The difficult thing that it is done to the suppliers to be able to fill the Request of offer and be able to associate it with its number of parts.

Review Source

VR

Verified Reviewer  
Managing Director  
Human Resources  
Used the software for: 1-2 years

### " ‘It’s a total package – hard to beat’"

April 24, 2019

5.0

It’s a system hard to replace by competitors. I haven’t found a user who is not satisfied with SAP.

Pros

SAP Business By Design is a well thought out ERP solution designed with the expertise gained in this field for over a decade.SAP have integrated CRM, accounting, project management, SCM, supplier relationship management, HR, executive management dashboards, and compliance in one single package and is offered as a SaaS. While SAP manages upgrading, hosting and maintenance, the system itself is scalable relatively to expansion of the business. Its super updating process allows users to manage accounts for multiple currencies in different stations. One of the outstanding features is the self learning material found in the system which helps to get the full potential of this complex all in one system.

Cons

As an advanced ERP and cost wise, this is more suitable for medium and beyond organizations.

Review Source

SC

Shivani C.  
Assistant Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "SAP S/4HANA Cloud - Complete and Easy Solution for your business needs"

December 23, 2022

4.0

SAP S/4HANA cloud is easy to access, heavy data is also captured easy and it takes seconds and minutes to fetch data from system. Customization is easy and we can customize reports user specific.

Pros

Ease of Access and efficient in working and downloading any report

Cons

Flowchart of P2P process and Q2C process which is available in their SAP Business One solution. I believe that is one of the best feature to have in any software.

Review Source

NK

Naleen K.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Great HR Insight Tool"

February 23, 2023

5.0

Pros

Great insight tool which gives every minute detail of an employee/contractor.

Cons

Interface needs to be improved as it lags the competition.

Review Source

Jose Alejandro C.  
Consultor SAP Basis Netweaver  
Computer Software  
Used the software for: 2+ years

### "SAP ERP is still worlds leader"

March 26, 2019

5.0

Pros

I've been working with SAP ERP for last 5 years, and its a very complete suite for ERP tasks, it had made easier our job, many processes have even been speed-up and upgraded lately, they are faster than before, and its an software very much customizable, and has an good support from all modules Finance, Sales.

Cons

Sometimes vendors give you high hopes on this software, and sometimes it has it limits, so i've seen some users that think this was going to be an ultra speed erp, and it is not.

Review Source

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