# SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews --- SAP S/4HANA Cloud 4.3 (356) [View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SAP S/4HANA Cloud Ease of use 3.8 Customer Service 4.0 ## Pros and Cons in Reviews CR Cory R opsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: I used a free trial. “Flexible subscription models and cloud deployment support business growth and quick adaptation to market changes.“ December 12, 2025 pavlo b Global Solution ArchitectAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Integration with products outside of the SAP family can be burdensome.“ January 1, 2026 UR Umang R Project ManagerPackaging and Containers, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “It is a very comprehensive enterprise resource planning tool and can be applied across various functions - supply chain, finance, sales, accounting etc.“ February 5, 2025 AM Ashief M Sortation associateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “High cost of ownership of the product, very much complex integration and too much limitation for the customisation“ May 29, 2025 SB Sebastian B Logistics specialistAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting.“ July 29, 2024 DL Doug L IT and Customer SupportLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years. “Our clients who use SAP always speak in SAP-jargon and somehow expect us to understand them, making the experience worse.“ September 17, 2024 AA Alesandra A Procurement OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The product is able to revolutionalise ERP operations and ensures seamless service delivery.“ June 4, 2025 EB Elio B HR ManagerManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years. “The product pricing plans are quite expensive and not affordable to small businesses.“ January 1, 2025 ## Showing most helpful reviews Showing 1-25 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 2+ years ### "One of the best ERP systems in the cloud" August 15, 2023 4.0 My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data. Pros The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction. Cons It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) It supports most, if not all, of the business procedures essential to running a company, and it is possible to integrate its various modules in a way that makes it easy to manage everything from a single interface. Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: 6-12 months ### "Best ERP System I have ever used" August 15, 2024 4.0 Pros SAP S/4 Hana is the best ERP system with easy integration with everykind of business. Cons The initial onboarding can be a little difficult. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I changed my employment and they are using SAP system. Review Source DL Doug L. IT and Customer Support Logistics and Supply Chain Used the software for: 2+ years ### "Why do we still suffer this program?" September 17, 2024 1.0 The overall experience is not great. It's a game of mental gymnastics every time I need to use the program, having to memorize a specific order of oddly placed button clicks to accomplish simple tasks. Our clients who use SAP always speak in SAP-jargon and somehow expect us to understand them, making the experience worse. Pros It was slightly better than SAP 3 or whatever the native desktop app we switched from was. It has okay customization options so you can remove some unused buttons, but that was the only improvement. Cons I honestly dread hearing that we are taking on a new client that uses SAP. Sure, SAP can be a powerful tool and has a lot of features, but it is too overwhelming. You need a weeklong course to just understand the basics of this program. Every function (and there are SO MANY) is not clearly labeled, instead using some alpha-numeric code (VL02, MIGO, etc), or a title that doesn't really match what it is you are trying to do. I've never used a program that takes so many button clicks to accomplish simple tasks like printing a Bill of Lading. The UI is extremely outdated. Review Source Shovon K. Business Analyst Consumer Goods Used the software for: 2+ years ### "A CRM for Big Company with great integration functionality" August 24, 2022 5.0 Good to have for a big company to manage the business and control all the layers Pros Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes. Cons Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain. Alternatives considered [Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing SAP S/4HANA Cloud SAP is popular, getting people is easy in the industry where we are living and it's easy to train. Review Source Yiğit Y. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "SAP S/4HANA Cloud Review" May 9, 2024 5.0 My overall experiance with SAP S/4HANA Cloud is very good. It makes my job much easier and I can save time. Pros Invoicing transactions are very convenient and easy. Uploading and processing invoices to the system is safer than other programs. Cons Sometimes the program responds late to operations and the program may freeze. Switched from [CANIAS ERP](https://www.capterra.com/p/51528/CANIAS-ERP/) The program I was previously working with was not up to date and was not compatible with Excel. Review Source SB Sebastian B. Logistics specialist Automotive Used the software for: 2+ years ### "From implementer to daily user from logistic side" July 29, 2024 3.0 In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn. Pros The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting. It gave us great possibilities to analyze production process statistics. Cons Least in SAP I like the pace of work - many reports are generating some minutes. Switched from [Epicor CMS](https://www.capterra.com/p/255450/Epicor-CMS/) Our corporation made the switch because of weak support of previous system team. Review Source VR Verified Reviewer MBA Candidate Information Technology and Services Used the software for: 6-12 months ### "ERP Product with great performance" August 25, 2020 5.0 Pros Stability: no crash problem as from my experience. Performance: send and retrieve data quickly. Applicability: can be applied for almost any accounting standard. Cons Cost: the product is costly, so if the company is not large enough to exploit it full to its capacity, then other products might be more cost efficient. Alternatives considered [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing SAP S/4HANA Cloud I'm SAP Consultant. My client who went for SAP S/4HANA for Finance is a big manufacturing company with lots of cash flows in and out every month, and has a large number of SKUs. Review Source MS Mayur S. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Great ERP solution to simplify business processes and boost productivity" November 20, 2024 5.0 My overall experience with SAP S/4 HANA Cloud is great. It offers you scalability, higher availability, and great disaster management. Pros 1) It offers you flexibility and scalability. You can choose the best subscription plan for your business as per requirement. 2) Another benefit of SAP S/4 HANA Cloud is that it periodically provides you an innovation cycle. So you get access early access to new technologies and developments. 3) It lets you simplify business processes and helps you to drive digital transformation. 4) It facilitates higher availability as well as great disaster management. Cons We never encountered any problem with SAP S/4 HANA Cloud till now. Review Source VK Val K. Tax Manager Retail Used the software for: 2+ years ### "SAP S4 Hanna" January 15, 2025 5.0 great software enable company to manage accounting and business in all levels Pros there are lots of FInancial and tax reports i am suing on a daily busiess to review, reconcile and file tax returns Cons some of the reports have to be customized to meet the requirements Review Source EB Elio B. HR Manager Management Consulting Used the software for: 2+ years ### "Outstanding ERP software" January 1, 2025 4.0 Adoption of SAP S/4HANA Cloud has increased accuracy and compatibility in financial management. Pros The software has an amazing lucid interactive which is both intuitive and straightforward. Cons The product pricing plans are quite expensive and not affordable to small businesses. Review Source SC Stefano C. PMO Banking Used the software for: Less than 6 months ### "The new digital functionalities on SAP support your business" April 27, 2025 5.0 Intuitive and customizable interface that simplifies daily operations and reduces learning curve. Pros Real-time access to up-to-date data, enabling faster decisions and timely actions. Cons Implementing SAP S/4HANA can require a significant initial investment. Staff may need to be re-skilled to adapt to the new technology and processes. Review Source AM Ashief M. Sortation associate Logistics and Supply Chain Used the software for: Less than 6 months ### "Great product" May 29, 2025 5.0 Pros Integrated business process and real time data analytics, finance and controlling capabilities and built. Cons High cost of ownership of the product, very much complex integration and too much limitation for the customisation Review Source VR Verified Reviewer Technical Architect Used the software for: 2+ years ### "SAP's platform for the future" April 8, 2018 4.0 Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company. Pros Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025. SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components. From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised. Cons Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues. Review Source VR Verified Reviewer Manager Financial Services Used the software for: 1-2 years ### "Best tool for overall enterprise resource planning." March 12, 2023 5.0 Overall, still the best choice for enterprise resource planning. Pros Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers. Cons 1\. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data. Review Source NV NIKHIL V. Senior Executive Retail Used the software for: 6-12 months ### "Streamlining Retail Supply chains with SAP S/4HANA" March 9, 2024 4.0 Pros SAP S/4HANA offers immediate visibility into inventory, demand, and supplier performance, optimizing inventory management and reducing stockouts, while seamlessly integrating procurement, production, warehousing, and distributions, fostering, collaboration, and streamlining. Cons Complex implementation is one of the major cons, it demands careful planning, skilled personnel, and substantial training investment. There are more challenges while comes to customizing SAP S/4 HANA compared to SAP MM . Review Source DA DANISH A. Procurement Executive Consumer Goods Used the software for: 2+ years ### "Robust ERP solution" July 24, 2021 4.0 Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business. Pros As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful. Cons It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome. Review Source VR Verified Reviewer Senior Consultant IT Information Technology and Services Used the software for: 2+ years ### "SAP S/4 HANA in current trend " November 8, 2022 5.0 Best software for the people in financial market Pros Easy to upgrade business modelsCollaboration with ERP made easyLow costFast retrieve analytics insightsAccurate forecastingFaster month end close Cons Only compatible to run with SAP certified hardwareLimited hardware with costly investmentSAP hana doesn't support all wep products was one of the drawbacks Review Source DC Diogo C. IT Specialist Automotive Used the software for: I used a free trial ### "SAP 4/HANA Cloud Review: Scalability, Insights, Connectivity, Customization Considerations" May 21, 2023 5.0 Pros Enhanced scalability: SAP 4/HANA Cloud offers improved scalability compared to its on-premises counterpart, allowing businesses to easily adjust their resources based on demand. This flexibility enables efficient growth and cost optimization.Simplified maintenance: The cloud-based nature of SAP 4/HANA Cloud eliminates the need for on-site hardware infrastructure and reduces the burden of maintenance tasks. Updates and patches are managed by SAP, ensuring system reliability and freeing up IT resources. Cons Dependency on internet connectivity: As a cloud-based solution, SAP 4/HANA Cloud heavily relies on stable internet connectivity. Any disruption in internet service can impact system access and business operations, causing inconvenience and potential downtime.Limited customization options: Compared to on-premises deployments, SAP 4/HANA Cloud may have some limitations in terms of customization. This is due to the standardized nature of the cloud offering, which may not allow for extensive modifications to meet unique business requirements. Review Source PA Pankaj A. Manger - Finance Automotive Used the software for: 2+ years ### "SAP - Best ERP Tool (Mainly for Manufacturing giants)" March 13, 2022 5.0 The overall experience is fantastic. If you have users who can correctly add the input data then you will get perfect reports and it can save lot of your time/efforts. I will recommend this to medium and large scale enterprises. Pros 1\. Audit Trail / Transaction History 2. Ease of Reporting 3. Downloading of data to Excel I am using SAP since 2012. The best part of SAP is it keeps all the information and readymade audit trail is available. I personally like the ease of getting information via different T-codes, specially if you have access to Tables then you can download all the possible information. I have used this for FI, CO, MM & Purchasing module. The best part is that you can download all the to txt/xls format for further analysis. Cons SAP is very complex system and user training is very critical. The biggest issue we faced after SAP implementation is that if the trained user leaves and we have to train another user. Review Source DS Dhaval S. SAP FICO Consultant Accounting Used the software for: 2+ years ### "SAP HANA Review for Business perspective " February 23, 2023 4.0 Pros Basically this is Enterprise resource planning. It helps business to integrate all the things and make things easy and understandable. More importantly it works proactively and functionality are awesome and helpful for the users Cons We can say this bit expensive for some buisness. It includes very much data so sometimes it becomes hard to find data Review Source JA Jagdish A. Associate Customer Engagement Information Services Used the software for: 2+ years ### "SAP USer" August 5, 2023 5.0 Pros Its very fast and effective Enterprise resource Planner tool. Cons It may be more user-friendly with its design and for ease use. Review Source VR Verified Reviewer IT Tech Lead Machinery Used the software for: 2+ years ### "Best In memory database so far" February 5, 2019 4.0 In data modeller perspective, SAP HANA studio is a great tool to work on. It offers good data compression rate and faster data processing when compared to existing conventional databases. Pros 1\. GUI is very user-friendly. 2. Easy to integrate with other SAP tools. 3. Real-time analytics is possible through HANA. 4. Can store data from both heterogeneous and homogenous databases. 4. Columnar storage provides high data compression. Cons 1\. Cost of the RAM. 2. Doesn't support all the conventional SQL functions. 3. occasional bugs but they will be resolved by SAP. Review Source VR Verified Reviewer Senior Partner Computer Software Used the software for: 2+ years ### "SAP is already the best ERP and yet S/4HANA is Better" November 8, 2023 5.0 Pros Durability, Performance and integration skills Cons I don't have a negative experience yet. Review Source VR Verified Reviewer Billing Associate Accounting Used the software for: 2+ years ### "How to manage all your company account information in the same place" March 26, 2019 5.0 In general, is a so important app in my daily work, without sap we can do anything, and you can do everything there, is your company magane a lot amount data, is so important Pros I use everyday SAP in my work. We run a lots process there. Is a powerfull software and you can adapatable it to your company needs, to make invoices, to run revenue process, to keep balances tracking Cons Sometimes when a lot process are running at the same time, the app just turn to slow. But I think is because our PCs are quite old. Review Source VR Verified Reviewer Product Marketing Associate Used the software for: 2+ years ### " I use the industrial version but work for a retail company so that is a challenge on its own." April 24, 2018 4.0 Learning about purchasing items from over seas as well as charging customers and processing POs. My first system in the"real world" Pros I like being able to view all of the settings of an item on one screen and ability to customize setting such as restricting to specific vendors. Cons I don't like that i can't view one style at a time but I believe that is due to the model that my company chose to purchase. We work with multiple sizes, it would be easier to view at a style level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.