# Page 9 | Exercise.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Exercise.com the right Personal Trainer solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152284/exercise-com/reviews

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Exercise.com

4.8 (244)

[View alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Exercise.com

## Showing most helpful reviews

Showing 201-225 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Ronna B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Onboarding "

October 25, 2022

5.0

Excellent customer care!

Pros

Abbie has been absolutely fabulous in walking us through the onboarding process. Her patience has been greatly appreciated!

Cons

Phone side of the client app (on iPhone) is not as user friendly as app on my iPad

Review Source

JJ

Josh J.  
Owner  
Sports  
Used the software for: Less than 6 months

### "GREAT Experience"

February 28, 2022

5.0

It has been a great onboarding experience dealing with the Exercise.com staff (\[SENSITIVE CONTENT\] & \[SENSITIVE CONTENT\])! They have been very attentive and made the process very easy.

Pros

very easy to use and simple to set up. It has all of the features from in gym management to online features.

Cons

There isn't anything i dislike about the product

Review Source

Response from Exercise.com

March 22, 2022

Thank you for the review, Josh! We love the feedback and our team is always here to help in any way!

AS

Allison S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "support is awesome....features and ease of use need work"

December 21, 2020

4.0

very happy with customer support. Not so happy with product overall

Pros

Customer support is great at responding fast and sending easy to understand videos.

Cons

glitchy and LOTS of issues on both client and admin sides

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the feedback, Allison! Our team is always trying to improve and better our software, so please reach out if there is anything we can improve/update!! Feel free to email us!

WS

Wendy S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product. Just what I needed."

May 15, 2023

5.0

Pros

It offers me the very details I require to operate my online business.

Cons

I have not used the product yet. Until I have a chance to really try everything out, I cannot say for sure.

Review Source

KH

Kevin H.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "An incredible value for your money. "

February 1, 2021

4.0

Pros

This software is easy to set up, easy to customize, and best of all it does the job right. I have been with exercise.com on and off and they are always improving their systems. I am super pleased with the success team and their ability to break down how to use the software effectively. For the money this is one of the best deals/ values out there, trust me I have looked. I would definitely recommend to a friend.

Cons

I don't have a-lot of critique for them, most of the things that bothered me are fixed now. Enjoy!

Review Source

Response from Exercise.com

March 11, 2021

Thanks so much for the review, Kevin! We love the feedback and are always looking to improve our software to best fit our clients' needs. Please reach out if we can help in any way!

AJ

Arthur J.  
Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you"

August 25, 2021

5.0

Sage has been very patient and helpful in the process even though I have been very busy with million other things.

Pros

Very useful in connecting and managing clients programs Able to help more people without being in person

Cons

Thought it would be cool to add a music feature to the app where they can listen to music with their workouts. Like a connection with pandora, spotify or even dj streaming their music sets (if possible)

Review Source

Response from Exercise.com

September 9, 2021

Thanks for the review, Arthur! We love the feedback and are always looking to improve. Please reach out if we can assist!

KL

Kevin L.  
Marketing Director & Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Kevin Lane"

November 13, 2020

4.0

Pros

The workout builder application is easy to follow and allows for creativity

Cons

The navigation of the software can be tricky at times, I feel like I am always going back to the home page.

Review Source

Response from Exercise.com

March 5, 2021

Kevin, Thanks so much for the review! Our team is always here to help, so please don't hesitate to reach out if we can assist!

JC

Josh C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise.com review"

December 21, 2021

5.0

So far so great

Pros

It’s simple to use and the back end staff \[SENSITIVE CONTENT\] are super accommodating!

Cons

So far i haven’t found anything that i dislike much!

Review Source

Response from Exercise.com

January 27, 2022

Josh, thank you for the review! We're always here to help!!

TB

Travis B.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise.com Review"

June 28, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] and the whole success TEAM at Exercise.com have gone above and beyond to help our company transition. The instruction has been great and when we had special needs they worked with us to customize our experience.

Pros

Its given us an app and an online platform

Cons

So far anything that has not met my needs the TEAM has worked with me to customize a solution.

Switched from

[ASF Payment Solutions](https://www.capterra.com/p/161656/my-Club-Business/)

Needed something more suitable for online coaching

Review Source

Response from Exercise.com

February 5, 2021

Travis, Thanks for the feedback! We're always here to help!!!

GP

Gary P.  
President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "fitness software"

May 14, 2021

5.0

the support I received from \[SENSITIVE CONTENT HIDDEN\] has been amazing. She is so helpful and patient with my learning.

Pros

it can do everything that I was using 5 different programs/apps to do, and then trying to get them all to 'talk' to each other. Exercise.com has it all under one umbrella and does everything I need

Cons

because it does so much, it's been a bit of a challenge for me to learn how to get everything going.

Review Source

Response from Exercise.com

May 21, 2021

Gary, Thanks so much for the review! We appreciate the feedback and our team is always here to help and show you how to best use our software to fit your business Please reach out if you have any questions!

RM

Robert M.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Enjoyable experience "

January 5, 2021

5.0

Pros

I am able to use the software to manage my Personal training clients while also setting up programs to have purchased on my website.

Cons

I haven’t really ran into any issue with the software itself I would just say one drawback is only being able to have 50 clients signed up

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The program and app feature

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the review, Robert! We are always looking to improve o9ur software so please don't hesitate to reach out if we can help in any way!

JK

Jeremy K.  
Owner  
Sports  
Used the software for: 2+ years

### "Abbie is the Best ! Thank you <3 "

November 21, 2024

5.0

It's been a good experience. The product keeps my business organized. i also like how you can customize it to make it your own by adding video tutorials, etc.

Pros

The customer service, Abbie has been with me every step of the way to answer any and all questions always in a timely fashion !

Cons

Not loving all of the new updates. Also i wish you could scan people in and i've had a lot of trouble linking my card reader to the Exercise.com. I've never been able to get it to work.

Review Source

NH

Nathaniel H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise"

November 22, 2022

5.0

Exercise . Com has helped me every step of the way. I have worked hand in hand with multiple employees and they all have been great. I would recommend anyone to use this platform.

Pros

Sage and the onboarding team have been incredible. Helped every step of the way. Great resource.

Cons

I thought it was all great. I have no complaints.

Reason for choosing Exercise.com

I have seen others have success with exercise.com. Platform is easy to work with. Support team is great

Review Source

Benedette V.  
Nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "Might recommend "

July 21, 2022

3.0

Exercise.Com was a good option for starting up a business model/set up as a new personal trainer

Pros

A lot of good templates to help Set the stage. Overall, user friendly

Cons

I truly don’t have anything bad to say about this software.

Review Source

Response from Exercise.com

August 31, 2022

Thanks for the review, Benedette! We appreciate your feedback and we're always looking to improve so if we can help with anything, let us know!

SF

Sarah F.  
President  
Sports  
Used the software for: Less than 6 months

### "Premier Athletic Review"

January 30, 2023

5.0

Pros

I'm still in the onboarding process but I'm loving working with \[sensitive content hidden\]! She's making the whole process very easy!

Cons

As of right now I don't have any cons with the software.

Review Source

JT

Jazmin T.  
Fitness coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So good so far"

October 27, 2021

5.0

great so far

Pros

Still new to the software, but thus far customer service has been phenomenal

Cons

n/a i have yet to run into an issue so for now nothing is a con

Review Source

Response from Exercise.com

November 12, 2021

Thank you for the review, Jazmin! We appreciate the feedback and our team is always here to help!

SB

Sam B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Product"

April 27, 2021

5.0

Pros

The best software out there by far. The Success Team is knowledgeable and highly responsive – they actually help. I’ve used multiple other platforms and wish I had made this choice long ago. The price was scary at first, but it’s worth every penny invested. Having software that works for your business, not the other way around, is a huge plus. Highly recommended!

Cons

The Program Builder could use some development; especially in building out training phases.

Review Source

Response from Exercise.com

May 21, 2021

Thanks for the review, Sam! We love the feedback and we are always here to help/answer any questions you may have!

JR

Joseph R.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great support team"

March 8, 2022

4.0

Pros

Love the schedule layout and exercise builder option

Cons

Could be a little more user friendly with a cleaner interface

Review Source

Response from Exercise.com

March 22, 2022

Joseph, thank you so much for the review! We appreciate your feedback and our team is always looking to improve so if there is anything we can help with, feel free to reach out!

HT

Howard T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Platform"

October 30, 2020

5.0

The support team at Exersise.com has been amazing. They have guided me every step in setting up my new online business. I am excited about just how much this platform will help me build a successful online training business. Great management platform and great support staff!

Pros

Allow me to take my fitness business online

Cons

Not sure at this time. Need more time working this platform.

Review Source

Response from Exercise.com

February 22, 2021

Howard, Thanks so much for the review! We love the feedback and are always here to help with any questions you may have. Please don't hesitate to reach out if we can help in any way!

KC

Kristen C.  
Owner/Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Comprehensive Platform with Excellent Customer Support"

December 13, 2020

5.0

Pros

Customer support is on point - \[SENSITIVE CONTENT HIDDEN\], was my point person and did a great job helping me!

Cons

I wasn't made aware of all the things they would require from me before they could launch my platform -domain, business email, logo, and apple developer ID, which all took a bit of time to set up.

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the review, Kristen! We're always here to help and walk you through the entire setup process. Please reach out if you need any assistance!

ML

Michelle L.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not so tech savvy user here."

February 18, 2021

5.0

The support team has been amazing quick to reply and patient.

Pros

Ease of use and a lot of options you can change and play with to suit your business.

Cons

So many options its hard for me personally to jump in and get one thing done. (Clearly this is a huge perk once I get the hang of it)

Review Source

Response from Exercise.com

March 11, 2021

Michelle, Thanks so much for the review! Our team is always there to help navigate and teach the software to our clients. Please reach out if you need any assistance using any of the features!

AJ

Anton J.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Team To Work With!"

December 29, 2020

5.0

The experience has been excellent.

Pros

The team at Exercise.com was excellent to work with during the set up of our software. They did a phenomenal good guiding us through the process. Would highly recommend them!

Cons

None. It has been a great experience so far.

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the feedback, Anton! Our team loves helping our clients best utilize our software for their fitness business needs. Please reach out if we can help in any way!

EV

Eric V.  
CEO,Head Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise.com"

January 26, 2021

5.0

Pros

Customized App Online Training Great service team

Cons

Overall I have not found anything I do not like.

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the review, Eric! We're here to help in any way so please don't hesitate to reach out if we can assist!

TM

TJ M.  
Account Manager  
Automotive  
Used the software for: 6-12 months

### "A good value"

July 29, 2021

4.0

Pros

Ease of use & good organization. Well thought out.

Cons

Not always the easiest to navigate. After a little practice it gets easier.

Review Source

Response from Exercise.com

August 6, 2021

Thank you for the review, TJ! Our team is always here to help if you need assistance navigating the software!

AR

Andrea R.  
pharmaceutical  
Pharmaceuticals  
Used the software for: I used a free trial

### "Incredible!!!"

February 18, 2023

4.0

My experience with this app was incredible, it provides the creation of training plans, reminders and has a super affordable price.

Pros

Easy to use. Creating plans and reminders. Affordable value.

Cons

At the moment I have nothing against to evaluate

Review Source

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