# Page 7 | Exercise.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Exercise.com the right Personal Trainer solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152284/exercise-com/reviews --- Exercise.com 4.8 (244) [View alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Exercise.com ## Showing most helpful reviews Showing 151-175 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Cameron C. Owner/Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic product with service to match!" June 11, 2021 4.0 Pros This is a great alternative to having an app built from scratch and investing multiple 5 figures. They got me up and running quickly and were very receptive to any changes that I wanted made (short of adding specialty one-off custom features that required significant development). I've been working primarily with \[SENSITIVE CONTENT HIDDEN\] who's customer service is exemplary. She's responsive, detail-oriented, and is good at strategizing solutions to make the app function best for my clients. Highly recommended! Cons There's an initial learning curve; some tasks aren't intuitive and could be streamlined a little more. Reason for choosing Exercise.com They were the best option that did everything I needed...The next best product would have to be custom built from scratch. Review Source Response from Exercise.com June 17, 2021 Thanks so much for the review, Cameron! Our team is here to help teach the software and make the software work best for you and your business. Please reach out if we can help in any way! KB Kendall B. Owner & Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very happy with the purchase so far" October 14, 2021 5.0 Pros Exercise.com has been a great company to work with so far. I've only just begun my progress of creating my web portal and app, but Sage has been extremely helpful, responsive, and communicative with getting everything up and running. I'm surprised by how quickly everything is coming together, and I can't wait to see the final result and launch it to my clients. Cons I haven't used it that long, so I do not have any dislikes so far. Review Source Response from Exercise.com October 29, 2021 Thanks for the review, Kendall! We love the feedback and our team is always a resource if we can help in any way! SD Shane D. Owner / Performance Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Mostly good. Some functions I think are missing. " November 20, 2020 4.0 Mostly good. I wish I could send text notifications or app notifications to all my clients, for example, if an unexpected schedule change or closure popped up. Pros This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices. Cons Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Online programming. Review Source Response from Exercise.com March 5, 2021 Shane, Thanks for the feedback! Our team is always looking to improve the software and is here to help in any way. Please reach out if needed! LM Laura M. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Service!!" November 18, 2020 5.0 It has been a great experience! It’s an all-in-one system that takes care of everything I need to run my bjskness Pros I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked. Cons Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) I wanted to sell single sale programs that I couldn’t do on TrueCoach. Review Source Response from Exercise.com March 5, 2021 Laura, Thanks so much for the feedback! Our team is ready to help in any way so please don't hesitate to reach out if we can help! BH Brando H. Owner / Operator Sports Used the software for: 6-12 months ### "Exercise.com Review" October 31, 2022 5.0 \[SENSITIVE CONTENT\] takes the customer experience from 6 to a 10. Her expertise and knowledge about the exercise.com system, company growth and scalability, allows her teach clients how to effectively understand the processes in order to execute on their mission / goals. Pros Everything. Flexible options and approaches. Cons High percentage per transaction for fees Review Source DB David B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exercise.com is the way to Go!" July 2, 2020 5.0 Exercise.com and its support team go above and beyond when it comes to customer service, customizing its platform to fit individual business needs, and taking actions to ensure the success of its customers. As a Fitness Business Owner its is comforting and refreshing to see that there is someone that answers your questions and responds to any concerns you may have in reasonable time frame. They have made having the dream of owning a platform that supports our members and business model a reality! Pros Its ability to be customized and tailored toward my fitness model and business needs. Cons Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because there support team is not supportive at all. They charge you more without any notification. And I was looking for an all in one platform. Review Source Response from Exercise.com February 5, 2021 Thanks for the review, David! We love the feedback and are always here to help teach our clients how to use our software. AB Audrey B. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best change I made. " November 13, 2021 5.0 Couldn't have asked for a better team than Exercise.com. They all work so well together and make the process seamless. Since the beginning \[SENSITIVE CONTENT\] has made me confident in my decision to invest in Exercise.com with her knowledge, care for my program, and how responsive she is to any question I have. Pros It has everything I wanted for my app. Branded, timer, exercises, load from my YouTube, just so many positives. It also gave me a team that helps me if I need anything with their software. Cons I can't think of anything that I have found that is missing from this software. Review Source Response from Exercise.com December 3, 2021 Thanks for the review, Audrey! We love the feedback and our team is always here to help!! CK Craig K. Owner - Head Trainer / Strengrh Coach Professional Training & Coaching Used the software for: Less than 6 months ### "Amazing Experience " January 15, 2021 5.0 The Exercise Success Team \[SENSITIVE CONTENT HIDDEN\] has been awesome! They are on top of it and in constant contact with me and keeping me informed of updates. They have made the experience awesome and excited to get rolling! Pros I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!! Cons I was a little nervous on the price being that I’m just launching an ap for first time. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Reason for choosing Exercise.com My coach \[SENSITIVE CONTENT HIDDEN\] uses Exercise.com and he only uses the best. This played a role and when I spoke with \[SENSITIVE CONTENT HIDDEN\] on my consult he was Informative and made me feel like they could make it happen quickly and perfectly and they have delivered. Review Source Response from Exercise.com March 11, 2021 Craig, Thanks so much for the review! We love the feedback and are looking forward to working with you! Please reach out if we can assist in any way! JS Jared S. Owner Sports Used the software for: 2+ years ### "Global " January 7, 2021 5.0 Pros I like the software team a lot. I appreciate their communication! Cons Not a lot I don’t like, I do wish the weight room view we asked for was slightly more advanced. Review Source Response from Exercise.com March 11, 2021 Jared, Thanks so much for the review! We love the feedback and are always looking to improve our software. Please reach out if we can help! jR jason R. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome coaching and customer service!" August 22, 2022 4.0 \[SENSITIVE CONTENT\] (my coach on the platform) has been really the greatest element of my success with the software. Someone like me has neither the time nor the patience to sit through videos learning every aspect of the software only to forget the information when they need it. Nor would one wish to sift through videos looking for the right answer to small navigational problems. Pros The software is great. It has the features I need and has a usable design for someone who doesn't spend every waking minute behind a computer. Cons There are some features that could use some advancement to be of greater usability. But the team seems to take recommendations into account. Review Source Response from Exercise.com October 6, 2022 Thanks for the review, Jason! We love the feedback and our team and software are always looking to improve, so feel free to reach out if we can assist! RL Rob L. Sports Performance Professional Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Interface" June 9, 2021 5.0 Pros I really like the interface and the user experience once they become acclimated with the program. Cons Lots of moving parts. Having a tutorial video on how the user navigates the programs would be very helpful. Review Source Response from Exercise.com June 17, 2021 Rob, Thanks so much for the review! Our team is always here to answer any questions may you have! AM Anthony M. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bringing our business online" September 28, 2022 4.0 Pros Groups, for coaching and clean and simple design Cons The app on phone gets glitchy and I often have to close out of applications to fix. Reason for choosing Exercise.com Gym membership, app Review Source FA Fred A. Contract Consultant Pharmaceuticals Used the software for: Less than 6 months ### "Great Customer Support" July 21, 2020 5.0 Pros I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member \[SENSITIVE CONTENT HIDDEN\]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good... Cons There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks \[SENSITIVE CONTENT HIDDEN\]! Reason for choosing Exercise.com recommended by business coach/ current user Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) You can't sell DYI products from Truecoach.com Review Source Response from Exercise.com February 5, 2021 Fred, Thank you so much for the review! We are always here to help and love having you a part of the Exercise.com family. AM Alex M. Owner of Bare Bones Fitness Health, Wellness and Fitness Used the software for: Less than 6 months ### "Onboarding Experience " September 14, 2022 5.0 Sage has been my main contact as I launch my new business on the exercise.com platform and she has been extremely helpful! She has helped answer all my questions and been very prompt in getting back to me. It has been a great experience working with Sage! Pros The exercise library and workout creator are extremely easy to use. Making different groups and plans is also easy to do. The whole platform for the most part is very user friendly. Cons No real complaints up to this point. Maybe more website previews of what certain features and settings will look like from the perspective of my customers. Review Source KO Kyle O. CEO Used the software for: 6-12 months ### "Great experience with Exercise.com, most robust fitness software I've seen" May 31, 2018 5.0 Pros The custom-branding is huge for me, love having my own BasketballHQ apps. I currently use them to sell programs and offer online group subscriptions. I also love their workout plan creator, it's very intuitive and once you have the pieces in place, it make it easy to create plans. The support team is also great. I can request a support video call whenever I need one which helps a lot and they're always quick to respond. It also seems like add a lot of new features every month so it's always improving. Cons It does take some time to get set up and running. It's so robust that sometimes I'm afraid I'm not taking advantage of all the features but their success team does do a great job of showing me how to use new features when I ask. Review Source Response from Exercise.com January 29, 2021 Hey Kyle, Thanks so much for the review! We love making our clients successful through our software and we are always there to help teach and guide when needed. BL Bobby L. Founder & CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "No software I'd rather use!" November 17, 2020 5.0 Great! Pros Super functional and easy to use! I highly recommend it! Cons Nothing. If there's an update I need, I reach out to the Success Team and they get it done! Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing Exercise.com Fully custom branded Review Source Response from Exercise.com March 5, 2021 Hey Bobby, Thanks so much for the feedback! We love helping our clients reach success through our software and are always here to help if needed! Don't hesitate to reach out if we can help in any way. AD Allie D. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you Exercise.com" November 19, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] has been so helpful and patient with me! So far, the experience has been great! Pros Thanks to exercise.com, my gym has seamlessly transitioned from a somewhat outdated management software to a comprehensive management solution. Exercise.com is not only making our customer experience smoother, but it has helped us streamline our services, saving us time and money. \[SENSITIVE CONTENT HIDDEN\] has done any excellent job with the onboarding process as well! She is so helpful and friendly! Cons I am old-fashion and would prefer to use paper and pencil to keep track of things. I just don't like technology in general. Fortunately, my gym has grown too big to continue doing things manually and I am thankful that I have the exercise.com team to help me update my approach to gym management. Review Source Response from Exercise.com March 5, 2021 Thanks for the review, Allie! We love the feedback and are always here to help make our clients successful through our software. MF McKenna F. Strength Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "First couple months review" November 11, 2020 5.0 I have had an amazing experience so far with Exercise.com, every questions I have it feels as if they are waiting on stand by. I have felt very supported in this journey and \[SENSITIVE CONTENT HIDDEN\] has made it very fluid and I am very apppreciative Pros I like how everything is all in one place, the schedule, appointment making, all the files for each of our athletes and all information/ assessments we completed will all be in one place. It is used friendly and so far I have felt very supported in my journey Cons Just trying to figure out how to get everything with the app up and running has been a little more challenging since I don't have a background in technology. Switched from [TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Train heroic does not have all the features Exercise.com has Review Source Response from Exercise.com March 5, 2021 McKenna, Thanks so much for the feedback! We're always here to help and would love to show you how to use our features. Don't hesitate to reach out if we can assist in any way! JC Jade C. Volleyball Performance Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Starting at Exercise.com" October 31, 2022 5.0 Pros Starting up at Exercise.com has been awesome! I was in contact with the team about a year ago but decided to hold off on onboarding and to pick it up the following year. Within minutes of emailing them, Sage replied back and was ready to get me back up and started! Since then Sage has been relentless in making sure I have the best onboarding experience! Dealing with Apple support, making sure the little details in the app are up to my liking, and just an overall willingness to help! It's been a breeze so far with Sage, and Abbie has helped me a lot so far as well with making sure I know what everything does within the app on the backend. They're all very knowledgeable about the app and user experience, and how it can help my business. Big investment but know it'll be worth it. I'm in good hands! Looking forward to everything else. Cons Big investment! But I believe it's worth it. Review Source SM Sachin M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love them and the use!" November 10, 2020 5.0 This has been a GREAT experience! Continuing to build this relationship has allowed me to do a lot more things in person as well as online. Great choice if you choose to work with them! It is a great investment in my business. Pros I love that I can handle everything from my workouts to my schduling through one place. I use to use a few different softwares, but now I can just go to one place. HUGE time saver! Cons There are a couple little things I would change about how workouts are made in the back end, but that is more a reflection on my programming style. 99.999% of people would not have the same issue. Review Source Response from Exercise.com February 26, 2021 Thanks so much for the review, Sachin! We love the feedback and are always here to help if you have questions or need assistance! VR Valerie R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Support Team" January 31, 2023 5.0 The Support Team My Support is second to none. The response time, knowledge and ability to teach and dem the software is 5-star. Thank You \[sensitive content hidden\] Pros the response time and knowledge of support team Cons I would like the ability to accept or deny an appointment before it goes into my schedule Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Needed software fit.ness forward Review Source SF Shaun F. Personal trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Next level" February 3, 2022 5.0 Excellent software and customer support. Pros The ease in which it made things such as billing, scheduling, and pushing out resources such as workouts to my clients. Cons The software is quite detailed. So it did take a little time to learn the ins and outs of it even with the excellent customer support provided. Review Source Response from Exercise.com February 18, 2022 Thank you for the review, Shaun! Our team is always here to help you learn the software, so if there is anything we can assist with, feel free to reach out! cS corey S. Management Consultant/Owner E-Learning Used the software for: 6-12 months ### "Abi deserves a raise :) " April 13, 2022 5.0 it's been good Pros This sofware allows for a proper medium so that I can reach more poeple Cons i dont think ive euseed it enough to rate this Review Source Response from Exercise.com April 29, 2022 Thanks for the review, Corey! We appreciate the feedback and our team will always be here to help navigate the software. BM Bridget M. Coach/Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "So helpful!" April 27, 2022 5.0 When I make a decision about something, I'm all in. And Sage from the success team has been super helpful and encouraging as I try to get my app launched. So, shoutout to her for both putting up with my crazy and also getting stuff done quick! Pros Makes my life so much easier. It also makes me kick myself for not using a product like this a long time ago. So much wasted time with inefficient delivery systems. Cons As a trainer who works purely online, it's a little confusing to use "scheduling" to work with online clients that I don't actually schedule time with. Reason for choosing Exercise.com This has exactly what I need. Review Source Response from Exercise.com May 27, 2022 Thanks for the review, Bridget! Our team will always be here to help with the software and we can't wait for your BIG success! TL Tom L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Their onboarding process was top notch ." February 8, 2022 5.0 Pros \[SENSITIVE CONTENT\] was my primary contact for onboarding and she was awesome! Fast and clear email responses. Seemed to really care about my experience and getting me off to a good start. I appreciate a little hand holding when learning a new software so this was much appreciated. Cons Lack of detailed video tutorials to help use all the features. Reason for choosing Exercise.com All in one capabilities. Review Source Response from Exercise.com February 18, 2022 Thank you for the review, Tom! Our team is only an email away if we can be of any assistance as we'd love to help teach the software. Similar Products Featured