# Page 6 | Exercise.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Exercise.com the right Personal Trainer solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152284/exercise-com/reviews

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Exercise.com

4.8 (244)

[View alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Exercise.com

## Showing most helpful reviews

Showing 126-150 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Megan M.  
Co-Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pre-Launch Phase: Great so far though! "

June 16, 2021

5.0

So far so great! We launch in a few weeks, but the implementation process has been great so far. We have been working with \[SENSITIVE CONTENT\] to get everything up and running and they are both fantastic. Solid communication, very clear guides on what I need to do, they have been great.

Pros

I used exercise.com as a client using another gyms workout program and really loved it from a user interface. This will be our 3rd and hopefully last software (over the past 10 years) we use for our gym and it has the most features and flexibility compared to what we used previously. So far the implementation process has been easy with very clear communication and instructional information.

Cons

Because the software is so adaptable and flexible, we have to manually input a lot of information compared to other systems. There isn't a standard template for email automations for example. That being said, I would gladly trade building in everything myself to allow greater customization than being forced into something that's preset.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

We are changing our services and exercise.com allows the most flexibility with what we need to do.

Review Source

Response from Exercise.com

August 6, 2021

Thanks for the review, Megan! We love the feedback and are always here to help customize the software to fit your needs.

MD

Max D.  
Owner  
Sports  
Used the software for: 1-2 years

### "Perfect software for my business"

October 30, 2020

5.0

Love it

Pros

This software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!

Cons

Small bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!

Alternatives considered

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing Exercise.com

Ability to schedule. It’s basically mind body and train heroic combined in one app

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

More features

Review Source

Response from Exercise.com

February 22, 2021

Thanks for the review, Max! We love the feedback and are always here to help if you have questions!

HP

Hana P.  
Office Manager/Athletic Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Exercise.com gave our business a BOOST!"

November 18, 2021

5.0

The staff is incredible! They are quick to get back to questions and take suggestions seriously. Are always looking to improve their services and make lives easier!

Pros

I like that this software is so easy to use with SO many different services involved.

Cons

There is a limit as to how many "clients" there are.

Review Source

Response from Exercise.com

December 3, 2021

Thanks for the feedback, Hana! Our team is dedicated to you and your success and we're always here to help!

CH

Charlie H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Experience"

February 21, 2024

5.0

Pros

Our company is working with Sage and she has been the most responsive rep we’ve ever dealt with! Awesome experience with their tech, onboarding, and sales team!

Cons

I don’t really have anything negative to say.

Review Source

EV

Eric V.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review "

October 11, 2022

4.0

Pros

I like the business dashboard and the fact their is auto renewal.

Cons

Scheduling takes to many steps. a lot of our clients miss the last step when signing up for a session. They get to the confirm page and don't realize they still need to scroll down to hit sign up. If there can be a way to have less steps in the sign up process would be great.

Review Source

AN

Ashley N.  
Director of Operations  
Sports  
Used the software for: Less than 6 months

### "Easy Migration"

April 5, 2023

5.0

\[sensitive content hidden\] has been super helpful throughout the entire migration experience and made it less stressful than we thought it would be. \[sensitive content hidden\] have been very helpful, also. We are excited to start using exercise.com and know it will be worth the change.

Pros

The ease and simplicity of adjusting to a new platform.

Cons

We program on paper so it took a little getting used to digital programming.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

digital programming

Review Source

TL

Taylor L.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Props to \[SENSITIVE CONTENT\]"

October 29, 2021

5.0

\[SENSITIVE CONTENT\] has been phenomenal over the last couple of years. I am not tech-savvy and she has spent her time helping me learn all the systems with Exercise.com. She is patient and is willing to go the extra mile to make sure the client is confident as a user.

Pros

The easy user ability and all my clients love using the software.

Cons

I don't have anything to say at this time but will let you know.

Review Source

Response from Exercise.com

November 12, 2021

Thank you for the feedback, Taylor! Our team is always here to help and we appreciate you and your business!

AG

Alex G.  
manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best support around and very flexible to meet our needs"

August 31, 2020

4.0

Pros

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. \[SENSITIVE CONTENT HIDDEN\] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

Cons

The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.

Review Source

Response from Exercise.com

February 5, 2021

Alex, Thank you for this review! Our team is always here to help and we are constantly improving our software. Please reach out if there is ever anything we can assist with!

JR

Jess R.  
Sports Performance Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "The best business platform in the fitness industry!"

April 2, 2023

5.0

Pros

\- easy to use - amazing customer service- endless amount of features for every scenario - one stop shop for client management and organization, client/membership payments, scheduling, selling online programs, etc! -

Cons

No complaints! It is one of the more expensive platforms, but well worth the cost!

Review Source

RR

Rick R.  
Co-Owner; Director of Business Development  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Exercise.com - Great experience!"

December 3, 2020

4.0

I had recent interaction with the team on the topics or reporting and adding products to be charged for. The team was very responsive with their follow-ups and follow through's. They committed to enhancements and I was pleasantly surprised they were complete and rolled out in approx. two weeks. The exercise.com team works hard to make sure the relationship is right and their clients are satisfied.

Pros

The software is intuitive and easy to use.

Cons

How the software handled adding products that will be charged for. Initially the products were listed in the order added with no ability to change the order or logically group products. However, exercise.com is making enhancements to improve this.

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the review, Rick! Our team is always looking to improve the software to best help our clients. Please reach out if there is anything we can assist with!

NL

Nicholas L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for fitness entrepreneurs"

November 22, 2021

4.0

its been great super helpful and the success team is awesome at helping you navigate any issues that come up

Pros

The best piece of this software is that you can manage all aspects from sales all the way through the delivery of your programs in one spot.

Cons

the ability to upsell and easily adjust workout programs could be improved.

Review Source

Response from Exercise.com

December 3, 2021

Nicholas, Thanks for the review! We love the feedback and our team is always here to help!

AH

Amy H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "New review "

January 28, 2021

5.0

Pros

The software is pretty user intuitive. The training staff & support team is extremely attentive and helpful. The App is great!

Cons

The integration took a very long time!!!

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing Exercise.com

Better options for online training

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Functionality & Price

Review Source

Response from Exercise.com

March 11, 2021

Thanks for the review, Amy! Our team is always here to help and answer any questions you may have! Please reach out if we can assist!

GB

Gracie B.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "10/10 Highly Recommend "

January 18, 2024

5.0

I would give my overall experience with exercise.com a 10/10 exerperience.

Pros

Customer service, communication, function

Cons

There wasn't anything I didn't like about using exercise.com

Switched from

[SugarWOD](https://www.capterra.com/p/229043/SugarWOD/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

We wanted one app for our clients rather than multiple apps.

Review Source

KM

Kelly M.  
Owner Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise Software"

October 28, 2020

4.0

It can do much more for me than other softwares I have used in the past including added revenue streams. I feel they didn’t set my expectations very well in the beginning as to the learning curve. They assumed I could figure it out but too many parts to get it quick. The on boarding was way to brief and I felt they were too busy for me.

Pros

The software is very intuitive, does many tasks, and fits my business well.

Cons

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Exercise.com

Ease of use and the online training options, plus a colleague raved about it.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Exercise offered online training with exercise library and plans for added revenue which fits my personal training business better.

Review Source

Response from Exercise.com

February 5, 2021

Thank you for the review, Kelly! We are always here to help our clients best learn and utilize our software. Please reach out if there are any questions we can assist with!

PW

Patrick W.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Everything in one place"

September 2, 2021

5.0

Scaling my business, streamlining payment, booking, and delivery- all working well!

Pros

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

Cons

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing Exercise.com

The versatility and (without knowing it at the time) the SUPPORT. Success Team has over delivered on expectations- I couldn't do it without \[SENSITIVE CONTENT\]

Review Source

Response from Exercise.com

September 9, 2021

Thanks for the review, Patrick! We love the feedback and are always here to help!

kM

kendra M.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Customer Service"

November 18, 2021

5.0

Great customer service.

Pros

\[SENSITIVE CONTENT\] did a great job helping me, her customer service is always superb.

Cons

\[SENSITIVE CONTENT\] is great at navigating the software

Review Source

Response from Exercise.com

December 3, 2021

Kendra, Thanks for the review! Our team is always here to help and we're only an email away if we can be of assistance!

Argenis U.  
CEO  
Computer & Network Security  
Used the software for: I used a free trial

### "A complete solution to boost my business"

July 6, 2023

4.0

One of the things that has impressed me the most is its ability to streamline my workflow and save me valuable time.

Pros

I love how it offers a wide variety of features and tools that allow me to take my business to the next level. Also, their ability to take digital assessments and quickly create custom workouts has saved me a lot of time and allowed me to offer a more personalized service to my clients.

Cons

Although the platform offers a wide range of features, there may be limitations when it comes to customization. Sometimes I would like to be able to make specific adjustments or add additional features to further suit the unique needs of my business.

Review Source

MC

Mariano C.  
Impiegato  
Banking  
Used the software for: 2+ years

### "Helpfully"

January 3, 2023

5.0

Pros

The thing i like of this software is the semplicity even for young persons

Cons

The attitude and the concept inside are important too

Review Source

sK

sanu K.  
scientist  
Education Management  
Used the software for: 1-2 years

### "Comprehensive and User-Friendly Exercise Platform."

February 4, 2023

4.0

The overall experience with Exercise.com can be positive for individuals who are looking for a comprehensive and user-friendly platform to help them reach their fitness goals. The platform offers a variety of workout routines, custom meal plans, and tracking tools to support users in their fitness journey.

Pros

Custom workout plans tailored to individual goals, preferences, and fitness levelWide range of exercises and workouts, including resistance training, cardio, yoga.Mobile app for on-the-go workout tracking and access to resources

Cons

The accuracy and effectiveness of the custom workout and meal plans may vary for different users.May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed healthcare professional.Requires self-motivation and discipline to consistently use the platform and follow workout and meal plans for best results.

Review Source

LS

Lamont S.  
CEO  
Sports  
Used the software for: 6-12 months

### "Lamont Smith"

August 23, 2021

4.0

Overall everyone has been helpful and very professional.

Pros

The support team was vey helpful in guiding me through the process of launching my app.

Cons

The relationship between apple and exercise.com. I feel there is too long of a waiting periods to get things processed. I also think there needs to be an easier way to have clients download the app through exercise.com

Review Source

Response from Exercise.com

September 9, 2021

Thanks for the review, Lamont! Let us know if we can help in any way!

MR

Miles R.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Onboarding is going Great"

April 6, 2022

5.0

A plus

Pros

The all in one set up really allows me to just focus on one thing instead of 100 different websites

Cons

There's definitely a learning curve but the support is waiting on you and showing you how to every step of the way

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PTminder](https://www.capterra.com/p/144027/PTminder/)

Reason for choosing Exercise.com

ease of use and all in one packaging

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)[PTminder](https://www.capterra.com/p/144027/PTminder/)

ease of use

Review Source

Response from Exercise.com

April 8, 2022

Thank you for the review, MIles! We are always here to help!

KO

Karlynn O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "My Review "

February 3, 2023

5.0

Pros

All of the features are great. I really like the integrated payment system and the interface.

Cons

The exercise library is not that big. But thats not a big deal. It just makes me create the videos and exercises I want.

Alternatives considered

[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

Reason for choosing Exercise.com

I chose it for the features and the customer support.

Switched from

[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

I needed more from my client management software

Review Source

SG

Steven G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercise.com Review"

June 6, 2023

5.0

\[sensitive content hidden\] from exercise.com have been nothing but helpful. Got me through the process of building an app and getting it through apple and google no problem!

Cons

Having to pay for 6-12 months up front but it helps monthly cash flow

Review Source

Alex C.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "All in One Solution"

November 13, 2020

5.0

Great

Pros

I used to bang my head on the desk trying to tie all my software together- this is a great all in one solution for my online and in person business.

Cons

It takes time to setup - be patient, it's worth it.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing Exercise.com

Custom online video library

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

More features - less expensive

Review Source

Response from Exercise.com

March 5, 2021

Alex, Thanks for the review! We are here to help in any way and are only an email away!

PM

Paul M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Strong U"

June 21, 2023

5.0

Pros

Ease of use and customer service that has been provided.

Cons

We don’t have any cons to report yet. Since we have opened.

Review Source

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