# Page 3 | Exercise.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Exercise.com the right Personal Trainer solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152284/exercise-com/reviews --- Exercise.com 4.8 (244) [View alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Exercise.com ## Showing most helpful reviews Showing 51-75 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GP George P. Personal Trainer Recreational Facilities and Services Used the software for: 1-2 years ### "Versatile Software with Gold Standard Support" September 2, 2024 5.0 When I first inquired about their software, I was skeptical that they could do everything they claimed. This was based on some other software introductions I had before selecting Exercise.com. Since my initial setup and onboarding, they have kept their level of responsiveness and helpfulness at a level well above my expectations. I feel secure in investing in their software and running my business behind the scenes because of the support staff & success managers. The versatility of the software sold me initially, and their support since then has kept me on board. Pros Their Customer support is very friendly and patient when I inquire about specific questions on how to best use the options in their software for any use case I may dream up. Their Software does an incredible job working as a Brick and mortar gym management tool without limiting options for personalized Online coaching or stand-alone online training program/plan offers. Cons The learning curve is a little steep, and you really have to play around with it a lot to realize where all the customization options are, how they work nested inside other features, and how to use them. That's one thing that takes some getting use to. I would love more tutorials and more updated support docs to explain some of the workflows. Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing Exercise.com More versatile In-person gym management features along with Online training features. Review Source AK Amanda K. Admin Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Exercise helps us easily manage our clients!" August 30, 2024 5.0 We have had a successful experience with exercise and value the customer service the most. Abigail has been so helpful since we started and the entire customer service team is always quick to assist when we have questions Pros The platform is very customizable with many options to set up your services and offers that best fits your needs, and their customer service is incredibly helpful during the onboarding process! Cons Having so many set up options can be overwhelming to figure out the best way to operate, and the manager / dependent set up isn't great but we make it work! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Exercise.com better cost and more features, and it was recommended to us Switched from [Xplor Triib](https://www.capterra.com/p/152015/TRIIB/) they were not as customizable as exercise Review Source ZD Zach D. Director of Performance Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Customer Service" September 20, 2024 5.0 Customer service has been phenomenal. They are always quick to respond to problems. Pros I like that it is all encompassing for communication, payments, workouts, and client database. It's been a solid platform Cons The PLANS tab could use upgrading to be on par with other apps. Creating workouts is in-efficient currently. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Exercise.com It seemed to have the best of what I needed at the time and is more associated with Sports Performance brands than the other apps. Review Source CF Celeste F. Head Fitness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Incredible Team" May 23, 2025 5.0 Pros First of all, shoutout to Sage especially through the entire process of helping me get set up with my online coaching app for my business. From dealing with issues w/ Apple, technical difficulties, and obstacles that challenged my business at every turn, she helped me through each hurdle with incredible guidance and extreme timeliness. I was worried that my app wasn’t going to be done in time for launch, but she ensured to make it happen two weeks early!! The team is amazingly helpful and exercise.com as a whole is 100% worth it. Cons I wasn’t aware going into this how much outside work was going to have to happen and how long it would take to verify my business with all these outside services, but Sage helped guide me through it all! Review Source RW Ramsey W. Partner Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Customer" November 13, 2024 5.0 We went through purchase, set up and have been using successfully for the past couple of years and have been very pleased. Every time we have had an issue, question or concern, we will reach out to our POC, Abbie, and get a quick response. Pros Ease of use and customer support! Super quick response to asked questions. Cons Have not found any negatives yet! But, we’re always looking for ways to make it and us better. Switched from [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) App, price and customer service. Seemed much more customizable to our needs. Review Source DB Daniel B. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy with help I recieved!!" March 4, 2025 5.0 Pros My client success manager, \[sensitive content hidden\], has helped me tremendously so far In making some changes to the app that I could not figure out on my own. Cons It's quite confusing to navigate, but I believe this is mainly a personal problem ha! Review Source JW Jaylen W. Performance Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "APEC ETX App" July 1, 2025 5.0 Pros I like that trainers can add in videos demonstrating the exercises and can include a rest timer on higher intensity workouts. Cons I do not like when I get logged out of my workout even when I hit "log" in the top right corner. Every now and then it will glitch. Review Source SP Seana P. Certified Personal Trainer and Nutrition Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Love the platform!" September 14, 2024 5.0 Building out my app was very easy-\[sensitive content hidden\] was super helpful, always very responsive . Having her support along the way had been a total game changer! Pros The simplicity of it. Easy for users to navigate. Easy to create plans. Cons I do not like that when creating plans the days do not line up with the plan schedules in the app that users see. I create plans to start on Monday but when I publish them the week in the app runs Sunday to Saturday..this is very confusing to users because they think the first day is a rest day. Review Source mK meaghan K. Women's Fitness Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "My experience after 2years with exercise.com" August 28, 2024 4.0 I've been using exercise.com for almost 2 years now and i have had an overall great experience working with customer service and team. Pros I like being able to work with Abbie in building my app out and having that support. I also like the customization option and the ease of use to build programs, set up payments, scheduling, etc. Cons I would like to see more customization features considering the annual cost is not inexpensive. I'd also like to see the communication options for 1:1 clients to improve such as being able to send voice messaging and create and upload video recordings (right in messages or the discussion room) to clients and/or inside the discussion rooms for programs we are running as well. I'd also like to be able to integrate more than myfitness pal into the app - i use mymacros+ for my clients and to be able to connect that over would be supreme for myself but overall my clients experiences as well. Alternatives considered [FitBudd](https://www.capterra.com/p/227564/FitBudd/)[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing Exercise.com i had a colleague using it and recommended it Switched from [Everfit](https://www.capterra.com/p/202837/Everfit/) there server was not fast and caused glitches Review Source KA Karina A. Nutritionist and Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Love everything about it!" October 22, 2024 5.0 Excellent! Love how complete it is! It is a very complete platform, user-friendly, and the staff goes above and beyond to make sure we are happy clients. Thank you! Pros Love the customer service, how willing everybody is to help, how friendly, and how easy it is to use the platform. Abbie was AMAZING and always readily available to answer any questions I may have. Cons I would like the video quality to be a bit better and maybe the capability of tracking macros within the app. Everything else is awesome! Review Source MT Michael T. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "A review for \[sensitive content hidden\]" September 27, 2024 3.0 Working with \[sensitive content hidden\] during our time with exercise.com was an outstanding experience. \[sensitive content hidden\] consistently went above and beyond to ensure our business needs were met, and she provided insightful guidance that helped us maximize the platform’s features. Her professionalism, responsiveness, and genuine care for our success made a significant impact on our operations. As a business owner, I value team members who bring solutions, not just support, and \[sensitive content hidden\] exceeded all expectations. Her proactive approach and strong understanding of our goals made her an invaluable partner. I would hire her in a heartbeat, as she embodies excellence and commitment to client success. Pros Easy navigation, scheduling calendar was easy. Cons didn't meet our expectation from programing aspect and our business model. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Exercise.com Programming was our main reason but it ended up not working for our business model Review Source JA Jason A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Driven Performance's experience with Exercise.com " September 30, 2025 5.0 The overal experience was top tier! I would recommend to any fitness professional looking to expand their business. Pros The customer service was great! I really appreciated the patience and professionalism. I never felt rushed or that I was just another customer. Cons The process of setting up thebtechnical side of the app wasn't fun, but it was the process not exercise.com. N/A... Review Source JL James L. Clinical Director Health, Wellness and Fitness Used the software for: 2+ years ### "Very professional and friendly!" December 3, 2024 5.0 Very positive and I always highly recommend them to my friends and peers. Pros Very professional and fast responses and they always have a solution to my problem or concerns. Cons As of now I do not have any cons or negative experiences with Exercise.com Review Source VR Verified Reviewer Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Solid fitness platform" February 12, 2025 5.0 Pros Solid fitness platform with helpful features and excellent personal assistance Cons The downside of any very versatile platform: It takes a while to navigate the many features. But they do tackle this well through excellent support Review Source Matt C. Owner Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Getting Launched" December 10, 2024 5.0 Pros The most professional looking app with the highest amount of features and functionality available in the online programming market Cons There's definitely a learning curve when it comes to figuring out certain aspects of the app, mainly because there are so many features. Working with their team can help simplify this process a bit. Review Source CB Chris B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exercise.com Review" November 20, 2024 4.0 Great. I switched from mindbody and am very happy with the switch Pros Blending client management and programming platform Cons Could be a little more user friendly on backend Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Exercise.com client management and programming. Having those in one spot is nice Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Blend client management and programming to ensure ease of use Review Source pG peter G. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "\[sensitive content hidden\] IS AMAZING " April 25, 2025 5.0 \[sensitive content hidden\] He is the best thing the whole company has Pros \[sensitive content hidden\] is the best part of this whole processes. Cons the exercise success team is horrible I hate that u can't get on the phone or speak to someone and its a VA from the philipeanes emailing me at 3am Review Source AS Anita S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Personal Training Software " August 28, 2024 5.0 It’s given my business a much more professional look and feel. I still have so many options to build my programming for continued growth and I’m excited about all the possibilities. Pros Functionality, great customer service, total customization Cons I’m not tech-savvy at all so it’s not intuitive to me despite it being very user friendly. Luckily it’s easier than others I’ve used and they walk you through every step. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Exercise.com I used mindbody in the past and it’s not at all user friendly and not great customer support. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) No programming options with Vagaro- used for scheduling and billing only Review Source SM Shari M. Operations Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Operations Director" December 13, 2024 3.0 Overall the platform is easy to manage and we are happy with our Customer Success Manager. Pros Our customer success manager is very knowledgable and very responsive. Cons It is difficult to set up gift card options for someone to purchase a gift card to give to another person. It would be great to have a feature where anyone can purchase a gift card (without having to create an account), a one time code is automatically generated and can be applied to any product or service. Review Source CB Chris B. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exercise.com = A++" February 7, 2025 5.0 So far, the onboarding experience with \[sensitive content hidden\] was phenomenal. He was detailed, and took his time with us to make sure we were comfortable every step of the way, Pros It’s a software that captures literally all of our needs. Cons N/A. I have to type 40 characters, but honestly have zero negative feedback. Review Source AB Aiden B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Versatile and Professional " August 31, 2024 5.0 Over the past few years I have seen it evolve and they are open to feedback to making your experience better time after time. Pros It’s versatility and professional look. Cons Specific data points to use for athletes such as sprint speeds are lacking. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Much more robust CRM and customization. Review Source BP Brett P. Owner and Clinician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sports rehab and performance practice thriving with the addition of Exercise.com" November 20, 2024 5.0 I've had a great experience all around. The update to the app is great and the interface is good as well. Meeting with \[sensitive content hidden\] has been especially helpful in understanding how to best utilize the app. Pros Super clean interface, great customer service, and so many different ways for us to utilize it. Cons Not being able to link youtube videos is the only thing Review Source MK Markum K. OWNER OPERATOR Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exercise.com....Good to go" September 1, 2024 5.0 My experience with exercise.com has been very professional and has been an awesome learning experience! Pros So far my experience with exercise.com has been superb. I had an app built and it turned out sweet. My contact with my exercise.com team has been professional. Responses to my many questions have been timely and my POC \[sensitive content hidden\] has been super patient with my lack of IT knowledge. Cons There was a hick-up on the IT side of the house in the early phases when my app was being built. That situation was quickly resolved and we got back on track. Alternatives considered [Teambuildr](https://www.capterra.com/p/10007741/Teambuildr/) Reason for choosing Exercise.com I had a good consultation. During the consultation all my questions were answered and I learned exercise.com had everything I needed for my business and some. Review Source TH Themis H. Member Success Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Valuable guidance and Support" November 8, 2024 4.0 Pretty well, support has been great when needed and most issues resolved in a timely manner. Pros The different functionalities and ability to include multiple aspects of everything that's involved in the business. Cons Having to learn all the functions of each program/rule ect. Review Source GM Garath M. General Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Exercise.com Review" September 2, 2024 5.0 Pros The comprehensive platform make it easy to have everything in one place. The support teams are incredibly helpful Cons Length of the migration and the establish of the app is unfortunate and would be ideal if the process was quicker. But it is completely understandable as to why it takes the time it does. The name of the platform could use a little imagination haha Switched from [GymFlow](https://www.capterra.com/p/212091/GymFlow/)[Teambuildr](https://www.capterra.com/p/10007741/Teambuildr/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) To consolidate all our platforms onto one service to make the admin easier. We liked he look of the product and app as well Review Source Similar Products Featured