# Exercise.com Pricing 2026 | Capterra > Learn more about Exercise.com pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/152284/exercise-com/pricing --- # Pricing for Exercise.com [4.8 (244)](https://www.capterra.com/p/152284/exercise-com/reviews/) Write a Review! ## [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) has **1** pricing plan - No free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Basic $239 **Payment Frequency:** Per Month Basic plan includes: - Automations - Booking - Workouts - Check-Ins - Custom-Branded Apps ## Popular alternatives to [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Looking to learn more about Personal Trainer software similar to Exercise.com? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. 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Pricing RatingN/A Value For Money[4.6(244)](https://www.capterra.com/p/152284/exercise-com/reviews/) Pros Cons [Read All 244 Reviews](https://www.capterra.com/p/152284/exercise-com/reviews/) Read Full Reviews Below Meghan U. Owner President Health, Wellness and Fitness, 1-10 employees Used the software for: 1-2 years ** Overall Rating 2.0 ** Ease of Use 2.0 Customer Service 3.0 Features 4.0 Value for Money 1.0 Likelihood to Recommend 20% 2/10 Reviewer Source Source: Capterra September 8, 2025 "Grass isn't always Greener no matter how great things look on the outside! Details do matter! " **Overall:** Exercise.com is a disappointing experience. I have been with Exercise.com for 1.5 years, and my experience has been disappointing reason being, Customer support: Issues take months to address with little to no resolution. Reporting & Dashboard: Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless hours managing the books manually. Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were consumed by support issues. Compliance: Implementation of SMS 10DLC federal requirements was slow. When I raised the unlimited texting not working within the system—a problem that should have been addressed almost a year prior—they failed to inform me until the system failed entirely. While the platform promotes many features, the fundamentals needed to run my small Pilates studio were never reliably delivered. As I try to find a better solution, I have been GHOSTED by customer support. They are still under contract with me and have an obligation to me however, this is how they treat their clients. BE WARNED! **Pros:** What makes exercise.com great is the support. You have a Support manager who is available to assist. \[sensitive content hidden\], is a rockstar! She was very helpful and did her best to help me help my business. Our email communication was strong as was her support when available. **Cons:** From the start, the platform has been inconsistent. The Dashboard never produced correct information—a red flag from day one. Payroll reporting, a feature promised over a year ago, still hasn’t materialized—another red flag. Even after speaking directly with \[sensitive content hidden\] and paying a significant sum ($5,000), I was promised fixes that never came—red flag number three. Customer support has also been disappointing. A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while criticizing my communication. I run a small Pilates studio with about 100 members, three memberships, and a drop-in option. My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup. This was a huge cost for me to have to get little to no accurate data in return. Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution. Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that never triggered, an events log that didn't show accurate information nor detailed information for that matter. Assessments getting triggered to all clients not just the one you needed to get the assessment to. Imperative information on leads (ie: names, phone numbers) not being captured from the moment they showed interest. These were common everyday hiccups that to this day are still not resolved. **Switched From:** [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) **Reasons for Switching to Exercise.com:** Exercise.com offered more options like exercise plans that could be created along with video attachments for me and my clients. I never got there as I was dealing with all the "other stuff" that was supposed to work and never did. Vendor Response By Exercise.com on September 10, 2025 Thank you for your feedback. We’re glad you appreciated our Support team’s efforts, they worked hard to guide you through setup and best practices. Many of the issues you experienced stemmed from repeated user errors, not platform limitations, and we provided step-by-step training and documentation to help avoid them. Where genuine technical issues arose, our team resolved them in a timely manner to keep your business running smoothly. Unfortunately, despite these efforts, your communications with our staff were frequently aggressive and abusive. For that reason, we made the decision to part ways. We regret the relationship ended this way, but remain committed to supporting all clients with accurate guidance, timely resolutions, and respectful partnership. Meghan U. Owner President Health, Wellness and Fitness, 1-10 employees Used the software for: 1-2 years ** Overall Rating 2.0 ** Ease of Use 2.0 Customer Service 3.0 Features 4.0 Value for Money 1.0 Likelihood to Recommend 20% 2/10 Reviewer Source Source: Capterra September 8, 2025 "Grass isn't always Greener no matter how great things look on the outside! Details do matter! " **Overall:** Exercise.com is a disappointing experience. I have been with Exercise.com for 1.5 years, and my experience has been disappointing reason being, Customer support: Issues take months to address with little to no resolution. Reporting & Dashboard: Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless hours managing the books manually. Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were consumed by support issues. Compliance: Implementation of SMS 10DLC federal requirements was slow. When I raised the unlimited texting not working within the system—a problem that should have been addressed almost a year prior—they failed to inform me until the system failed entirely. While the platform promotes many features, the fundamentals needed to run my small Pilates studio were never reliably delivered. As I try to find a better solution, I have been GHOSTED by customer support. They are still under contract with me and have an obligation to me however, this is how they treat their clients. BE WARNED! **Pros:** What makes exercise.com great is the support. You have a Support manager who is available to assist. \[sensitive content hidden\], is a rockstar! She was very helpful and did her best to help me help my business. Our email communication was strong as was her support when available. **Cons:** From the start, the platform has been inconsistent. The Dashboard never produced correct information—a red flag from day one. Payroll reporting, a feature promised over a year ago, still hasn’t materialized—another red flag. Even after speaking directly with \[sensitive content hidden\] and paying a significant sum ($5,000), I was promised fixes that never came—red flag number three. Customer support has also been disappointing. A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while criticizing my communication. I run a small Pilates studio with about 100 members, three memberships, and a drop-in option. My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup. This was a huge cost for me to have to get little to no accurate data in return. Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution. Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that never triggered, an events log that didn't show accurate information nor detailed information for that matter. Assessments getting triggered to all clients not just the one you needed to get the assessment to. Imperative information on leads (ie: names, phone numbers) not being captured from the moment they showed interest. These were common everyday hiccups that to this day are still not resolved. **Switched From:** [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) **Reasons for Switching to Exercise.com:** Exercise.com offered more options like exercise plans that could be created along with video attachments for me and my clients. I never got there as I was dealing with all the "other stuff" that was supposed to work and never did. Vendor Response By Exercise.com on September 10, 2025 Thank you for your feedback. We’re glad you appreciated our Support team’s efforts, they worked hard to guide you through setup and best practices. Many of the issues you experienced stemmed from repeated user errors, not platform limitations, and we provided step-by-step training and documentation to help avoid them. Where genuine technical issues arose, our team resolved them in a timely manner to keep your business running smoothly. Unfortunately, despite these efforts, your communications with our staff were frequently aggressive and abusive. For that reason, we made the decision to part ways. We regret the relationship ended this way, but remain committed to supporting all clients with accurate guidance, timely resolutions, and respectful partnership. [Read All 244 Reviews](https://www.capterra.com/p/152284/exercise-com/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)