# Exercise.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Exercise.com Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more. Source: https://www.capterra.com/p/152284/exercise-com --- # Exercise.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Exercise.com ## What is Exercise.com? Exercise.com is the all-in-one platform built for personal training businesses, gyms with large training teams, and fitness coaches managing high client volume—online, in-person, or hybrid. Our custom-branded fitness apps provide everything you need to manage clients, automate billing, and deliver custom workouts—all in one scalable platform. ✅ Manage large client rosters, automate scheduling, and streamline payments. ✅ Deliver fully customized workouts, assessments, and progress tracking. ✅ Sell training programs, memberships, and group coaching services at scale. ✅ Grow with built-in CRM, automation, and engagement tools to retain clients. ✅ Scale seamlessly across multiple trainers, locations, or online coaching. Join top personal training businesses and fitness coaches who trust Exercise.com to streamline operations, increase revenue, and train more clients—all in one platform. ## What is Exercise.com used for? [Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Fitness](https://www.capterra.com/fitness-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 245 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $239 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exercise.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.exercise.com/&name=Exercise.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exercise.com 4.8 (245) VS. [4.6 (1,458)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $239 Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (245) Ease Of Use 4.6 (1,536) Value For Money 4.5 (234) Value For Money 4.4 (1,170) Customer Service 4.9 (240) Customer Service 4.6 (1,070) ## Exercise.com alternatives [4.4 (18,786)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (6,060)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (13,591)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/) ## FAQs about Exercise.com Overview ### What problems does Exercise.com solve? Exercise.com solves fragmented fitness-business operations by combining client management, workout programming, scheduling, billing, communication, and branded apps in one customizable system. It reduces tool switching, manual setup, and slow onboarding while supporting unique workflows. Gym owners, personal trainers, sports performance teams, and multi-location fitness businesses benefit most when scaling services and launching digital programs. Answer based on 190 reviews Overview ### Which roles and teams benefit most from Exercise.com? Exercise.com is most used by gym owners, founders, and executives who need to run fitness businesses, manage memberships, and track revenue. Coaches, personal trainers, and performance staff use it to deliver workout programs, schedule sessions, and monitor client progress, while operations managers streamline daily administration and service delivery. Answer based on 245 reviews Overview ### What company size and industries is Exercise.com built for? Exercise.com is built for small fitness businesses, with 95% of reviewers from small businesses and 77% in health, wellness, and fitness. It serves gyms, fitness studios, and personal training businesses, with additional use in sports at 10% and professional training and coaching at 5%. Answer based on 245 reviews Features and Usability ### What are the key features of Exercise.com? Exercise.com includes core fitness and business tools such as workout plan creation, an exercise library, progress tracking, scheduling, and billing and invoicing. Differentiating features include custom-branded mobile apps, online training, automation, and customizable client experiences. Reviewers also frequently mention responsive customer support and onboarding assistance. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? Exercise.com starts at $239/month for the Basic plan. There is no free version or free trial listed. Reviewers describe it as a sizable investment that can fit some budgets and feel worth the cost, but small businesses call it pricey, note higher tiers jump sharply, and mention extra costs for branding changes or video hosting. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Exercise.com integrate with? Exercise.com integrates with over 40 third-party tools and platforms, including payment and email tools such as Stripe and Mailchimp, plus ABC Trainerize, AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Any.do, Asana, ClickFunnels, Cloudbeds, and Cognito Forms. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on Exercise.com? Exercise.com offers in-person training, live online sessions, webinars, videos, and documentation. Most teams learn core tasks quickly with hands-on support, especially coaches and front-line staff. Admins and nontechnical owners often need more time because the back end is feature-rich, but reviewers say patient guidance and responsive onboarding help them get up to speed. Answer based on 44 reviews Getting Started and Support ### What customer support options does Exercise.com offer, and how do users rate the experience? Exercise.com offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding and migration, though some report a steep learning curve, limited self-service help content, and slower resolution for bugs or more complex issues. Answer based on 153 reviews Ease of use ### How easy is Exercise.com to learn and use? Exercise.com feels manageable for many fitness businesses, especially with strong onboarding and responsive support. Coaches, gym owners, and small studio teams often find the platform intuitive after setup, but the broad feature set can create a learning curve, extra manual steps, and some backend tasks that feel less user friendly. Answer based on 68 reviews ## Who uses Exercise.com? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 100 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 100 reviews Administrative 31% Administrative 31% Entrepreneurs/ Owners 30% Health & Medical 14% Consulting 4% Others 21% Top industries Based on 100 reviews Health, Wellness and Fitness 81% Sports 12% Professional Training & Coaching 5% Leisure, Travel & Tourism 1% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.6 (77) 62.34% of 77 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 4.4 (41) 34.15% of 41 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile App 4.7 (40) 47.50% of 40 reviewers that rated this feature as important or highly important Access the system via a mobile application Electronic Payments 4.8 (39) 89.74% of 39 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Mobile Access 4.2 (37) 62.16% of 37 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting & Statistics 4.3 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Exercise.com 171 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Stored list of contacts and groups Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Communicate using direct chat or messages within the system Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Plan, manage, and track the financial activities of an individual or organization Administer standardized fitness assessments to gauge current fitness level Tracks fitness and exercise performance Create custom workout plans for your clients based on their specific goals Intended for sports & fitness gyms For martial arts classes and studios Designed for yoga and pilates studios Games or game-like elements to track progress and reward accomplishments Establish measurable goals and objectives and track their progress over a specific period of time The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Suggesting health goals and plans to clients or patients Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Designed for trainers who offer online and in-person sessions Designed for trainers who offer in-person sessions Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Make reservations on the go through a mobile device Manage and support multiple locations Create customized diets based on each of your client's needs Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Designed for trainers who offer online sessions Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Tools to facilitate the production of information and promote efficiency Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Trigger clickable pop-up messages Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Automate processes to manage leads, contacts, opportunities and sales activities Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria At least a username and password is required to access the system Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Track the amount of time spent on a job or task Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (245) 4.6 Based on 245 reviews ## Pricing Value for money 4.5 (234) [View pricing plan details](https://www.capterra.com/p/152284/exercise-com/pricing/) Basic $239.00 Per Month It includes: - Automations - Booking - Workouts - Check-Ins - Custom-Branded Apps - Door Access - Groups - Online Training - Assessments - Waivers - Invoicing - Member Management - Staff Management - Reports - Multi-Location - Performance Reporting - SMS - Email - In-App Messaging - CRM - Leads - Analytics - Challenges - Landing Pages Value for money 4.5 (234) 4.5 Based on 234 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (240) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (240) 4.9 Based on 240 reviews ## User reviews Overall rating 4.8 Based on 245 reviews Filter by rating 5(202) 4(32) 3(8) 2(1) 1(2) Mentioned topic Sorted by most recent Willie L. Owner Sports ### "Not what was promised. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 28, 2026 Woof, I was so optimistic. In 8 months of using the platform, I had over 10+ issuses from customers not being able to access their profiles. They are well aware of their limitations, but it is less automated than presented in the sales calls. Pros \[sensitive content hidden\] , my client advisor, was great. Great person to give background and help clearly navigate through issues. Cons It takes forever to get started. You are manually doing all the work to align with your business. It's overly customizable, which, from the sales call, seems great, but once you're in it and you have to do ALL the work because they won't build it, they will just show you the buttons to push. It's not worth the money. I was spending over $500 to have an app that did not function the way I was requesting. Switched from [Coaching.com](https://www.capterra.com/p/176545/CoachLogix/) wanted my own branded app so I used excersice.com originally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Co-Founder Health, Wellness and Fitness ### "A great product (and Abbie is a superstar)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Very positive, and hopefully continuing to move forward as the tech develops and requirements grow for fitness businesses to serve their clients. Pros Abbie is a superstar. She is attentive, thoughtful, and truly gets our business. I would hire her if I could! Thank you Abbie - let's going! Cons I wish every feature I wanted was created in seconds... but let's be realistic. It is an evolving platform, and I hope it continues to improve. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) The system centralises everything we need - no bolt ons. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Exercise.com The system centralises everything we need - no bolt ons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Eric C. Manager Health, Wellness and Fitness ### "A Reliable, All-In-One Platform Backed by Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place. The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized. Pros One of the biggest upsides has been working with \[sensitive content hidden\] . She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient. Cons One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost and looking for all in one platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Caroline J. Owner Operator Health, Wellness and Fitness ### "Amazing Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 17, 2025 Overall, so far it has really helped my online practice and helps me deliver my plans and programs easily to my clients. Pros I love the customer support provided. My customer success manager \[sensitive content hidden\] has been so helpful along the way. She continues to go above and beyond to help me understand the system and utilize it in ways that work for my business. Cons Learning the back end of the software is challenging and certain aspects aren't as straight forward as they could be. Switched from [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) I wanted an all in one software. I wanted to begin an online aspect of my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Selina C. Administrator Health, Wellness and Fitness ### "Everything You Need In One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 The team is just great! You can always reach them and they help you troubleshoot until it’s sorted out. Appreciate them. Pros It gives me the flexibility to create what I want in terms of trainer or client view. Additionally, anything I change gets updated in real-time. Cons There are a lot of features so there are times where I think I checked it but I did not but overall I appreciate the flexibility. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Not much room for flexibility and customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hailey B. CEO Health, Wellness and Fitness ### "\[sensitive content hidden\] is a great account manager " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 September 30, 2025 I like the leaders and I feel like things are getting better but it’s not up to standards yet. I hope that changes. Pros \[sensitive content hidden\] as my account manager. The only reason I’ve stayed!I have liked the addition of new developers too Cons There are always bugs and when something gets fixed, something else breaks. It’s just not super user friendly and that’s the feedback k get from multiple users Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reasons for choosing Exercise.com I had a friend using it and so I jumped on board Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Owner Health, Wellness and Fitness ### "Driven Performance's experience with Exercise.com " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 The overal experience was top tier! I would recommend to any fitness professional looking to expand their business. Pros The customer service was great! I really appreciated the patience and professionalism. I never felt rushed or that I was just another customer. Cons The process of setting up thebtechnical side of the app wasn't fun, but it was the process not exercise.com. N/A... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Benjamin H. Head of Business Operations Health, Wellness and Fitness ### "Some of the best customer relations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 19, 2025 Overall good. We love our rep, but we've struggled at times to get the features that we need out of the software. It it difficult at times for all of us at the company to fully understand what some features do, and why other features don't exist. But overall it does the job for us. Pros The customer relations. Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with. She is extremely responsive and super helpful. Cons Their features are clunky - there are just so many of them that we don't use. Sometimes when we do attempt to use a feature, it doesn't work the way we would expect it to work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Leann F. Personal trainer Health, Wellness and Fitness ### "Love Exercise.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 I found exercise.com after working with another platform for several years, and being totally frustrated with it. I was looking for customer support for my number one goal, ease-of-use, and the ability to build and scale my app. It is still in the creation process, but my experience so far has been nothing but wonderful. Pros Customer support is the best! Thank you \[sensitive content hidden\]! These two have been so helpful in creating my app. Cons There is nothing I don’t like about exercise.com so far. I have had nothing but great interactions with everyone so far. Switched from [Arketa](https://www.capterra.com/p/212718/Arketa/) Lack of customer support/communication from arketa Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2025 Awesome, Leann! We're glad to hear that Exercise.com and our Support Team are helping you run your business. Keep up the great work! MU Meghan U. Owner President Health, Wellness and Fitness ### "Grass isn't always Greener no matter how great things look on the outside! Details do matter! " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 September 8, 2025 Exercise.com is a disappointing experience. I have been with Exercise.com for 1.5 years, and my experience has been disappointing reason being, Customer support: Issues take months to address with little to no resolution. Reporting & Dashboard: Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless hours managing the books manually. Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were consumed by support issues. Compliance: Implementation of SMS 10DLC federal requirements was slow. When I raised the unlimited texting not working within the system—a problem that should have been addressed almost a year prior—they failed to inform me until the system failed entirely. While the platform promotes many features, the fundamentals needed to run my small Pilates studio were never reliably delivered. As I try to find a better solution, I have been GHOSTED by customer support. They are still under contract with me and have an obligation to me however, this is how they treat their clients. BE WARNED! Pros What makes exercise.com great is the support. You have a Support manager who is available to assist. \[sensitive content hidden\], is a rockstar! She was very helpful and did her best to help me help my business. Our email communication was strong as was her support when available. Cons From the start, the platform has been inconsistent. The Dashboard never produced correct information—a red flag from day one. Payroll reporting, a feature promised over a year ago, still hasn’t materialized—another red flag. Even after speaking directly with \[sensitive content hidden\] and paying a significant sum ($5,000), I was promised fixes that never came—red flag number three. Customer support has also been disappointing. A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while criticizing my communication. I run a small Pilates studio with about 100 members, three memberships, and a drop-in option. My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup. This was a huge cost for me to have to get little to no accurate data in return. Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution. Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that never triggered, an events log that didn't show accurate information nor detailed information for that matter. Assessments getting triggered to all clients not just the one you needed to get the assessment to. Imperative information on leads (ie: names, phone numbers) not being captured from the moment they showed interest. These were common everyday hiccups that to this day are still not resolved. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Exercise.com offered more options like exercise plans that could be created along with video attachments for me and my clients. I never got there as I was dealing with all the "other stuff" that was supposed to work and never did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2025 Thank you for your feedback. We’re glad you appreciated our Support team’s efforts, they worked hard to guide you through setup and best practices. Many of the issues you experienced stemmed from repeated user errors, not platform limitations, and we provided step-by-step training and documentation to help avoid them. Where genuine technical issues arose, our team resolved them in a timely manner to keep your business running smoothly. Unfortunately, despite these efforts, your communications with our staff were frequently aggressive and abusive. For that reason, we made the decision to part ways. We regret the relationship ended this way, but remain committed to supporting all clients with accurate guidance, timely resolutions, and respectful partnership. [View all Reviews](https://www.capterra.com/p/152284/exercise-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [WPS Office vs Exercise.com](https://www.capterra.com/compare/126794-152284/WPS-Office-vs-exercise-com)[QuickBooks Online vs Exercise.com](https://www.capterra.com/compare/152284-190778/exercise-com-vs-QuickBooks-Online)[Jobber vs Exercise.com](https://www.capterra.com/compare/127994-152284/Jobber-vs-exercise-com)[Mindbody vs Exercise.com](https://www.capterra.com/compare/40229-152284/MINDBODY-vs-exercise-com)[Salesforce Sales Cloud vs Exercise.com](https://www.capterra.com/compare/61368-152284/Salesforce-vs-exercise-com)[monday.com vs Exercise.com](https://www.capterra.com/compare/147657-152284/monday-com-vs-exercise-com)[WellnessLiving vs Exercise.com](https://www.capterra.com/compare/145039-152284/WellnessLiving-vs-exercise-com)[Asana vs Exercise.com](https://www.capterra.com/compare/152284-184581/exercise-com-vs-Asana-PM) [Dynamics 365 vs Exercise.com](https://www.capterra.com/compare/152284-157279/exercise-com-vs-Dynamics-365)[Jira vs Exercise.com](https://www.capterra.com/compare/19319-152284/JIRA-vs-exercise-com)[Wrike vs Exercise.com](https://www.capterra.com/compare/76113-152284/Wrike-vs-exercise-com)[Xero vs Exercise.com](https://www.capterra.com/compare/120109-152284/Xero-vs-exercise-com)[Odoo vs Exercise.com](https://www.capterra.com/compare/135618-152284/Odoo-vs-exercise-com)[Trello vs Exercise.com](https://www.capterra.com/compare/152284-211559/exercise-com-vs-Trello)[Virtuagym vs Exercise.com](https://www.capterra.com/compare/132191-152284/Virtuagym-vs-exercise-com)