# Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews --- Remote Desktop Manager 4.6 (412) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Remote Desktop Manager Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console.“ September 15, 2025 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.).“ September 15, 2025 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in.“ September 25, 2024 AT Avi T Global IT ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management.“ September 25, 2024 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “The ability to securely store and share credentials with team members has improved both security and productivity.“ September 15, 2025 CD Callum D ITLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I feel it could benefit from being redesigned for a modern era.“ August 12, 2024 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows RDP client.“ September 25, 2024 Ashish A Customer Service RepresentativeWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “The only downside is some of the features which are available in normal desktop are disabled in remote.“ June 14, 2024 ## Showing most helpful reviews Showing 1-25 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Federico G. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Remote desktop manager Rocks!" September 26, 2024 5.0 My Experience with RDS has been great so far! it's a great product! you rocks! Pros you have in one place all your own and customer's servers connections. Thats is so great! and the spectrum of types of connections is also amazing!! Cons performance, in some VM's is it slow to use it. Alternatives considered [ManageEngine Remote Access Plus](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/) Reason for choosing Remote Desktop Manager lacks of many features that RDM has already. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) it's a much better product. not even in the same league. Review Source AT Avi T. Global IT Manager Financial Services Used the software for: 2+ years ### "RDM Potentially the best :-)" September 25, 2024 4.0 Enjoy it very much part from the passwords vie and the permissions management (subfolders - no traversal) Pros I like that I as an IT manager can centrally manage all remote connections for our users. Cons When trying to use it as a password manager, the view is very not comfortable. this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management. Alternatives considered [ManageEngine Password Manager Pro](https://www.capterra.com/p/239317/ManageEngine-Password-Manager-Pro/) Reason for choosing Remote Desktop Manager Did not like the support and that it did not have a desktop client at the time. Review Source Sherry N. Purchasing Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Remote Desktop " December 3, 2019 3.0 My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time. Pros What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC. Cons What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use. Review Source PZ Patrick Z. Member Information Technology and Services Used the software for: 2+ years ### "RDM Empowers Operational Effeciency" September 25, 2024 4.0 RDM has significantly reduce the operational overhead of session and password management. Team members have access to what they need without having to 'discover' resources. Pros Centralized control of session and supporting information. Ability to apply standard session recording and logging policies. Cons Low resolution, and no ability to upscale, session video recordings. This severely limits our ability to identify and improve operational workflows. Network scripting is limited. Switched from [SecureCRT](https://www.capterra.com/p/234791/SecureCRT/) Lack of centralized session inventory and rbac controls. Review Source MC Michael C. Senior Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Versatile remote endpoint management tool" September 25, 2024 5.0 We have a highly diverse range of company and customer owned endpoints that we manage - RDM makes this process extremely easy. Pros The variety of endpoint and credential types it supports. Cons Sometimes offline mode does not give you access to credentials. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Security concerns with LastPass made a change essentia Review Source DS Dmytro S. DevOps Engineer Financial Services Used the software for: 1-2 years ### "Grateful and satisfied user" September 28, 2024 5.0 Using it for more than a year as a free edition. Pushing it now to use in our company with additional team features and integrations with other products (like CyberArk Password Vault) Pros \- Functionality - Rich set of settings - Internal password Vault with a flexible set of variables to password cross using - Many modules for different session creation Cons \- Working speed - Not clear information about program settings and each setting particularly. Not in the program nor in the documentation sometimes. - Import / Export setting not supported via Devolutions Hub Switched from [MobaXTerm](https://www.capterra.com/p/209929/MobaXTerm/) While I was waiting for license prolongation I switched to RMD and stayed Review Source AA Ahmed A. Business unit manager Computer & Network Security Used the software for: 1-2 years ### "Very handy remote desktop manager" October 2, 2024 5.0 Wonderfull handy everyday use piece of software Pros It has an iniative interface, using Tabs to handle multiple connections. also the varaities of connection types, it covers wide range of connectors even team viewer is here. saving the credintials per connection, folder is wonderfull Cons sometimes setup connections to OS's rather than windows is confusing Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Remote Utilities](https://www.capterra.com/p/163191/Remote-Utilities/) need to start a separate session for every connection, too many windows to handle Review Source Mahmut Halil Ö. PhD Student Research Used the software for: Less than 6 months ### "A dedicated software for Teams Managing Multiple Connections" September 15, 2025 4.0 My overall experience with has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options. Pros You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management. Cons It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.). Review Source VR Verified Reviewer Engineer Food & Beverages Used the software for: 2+ years ### "The must powerfull tool " February 6, 2025 5.0 Pros is an indispensable tool for centralizing all your remote connection tools. Cons releases updates too regularly Review Source Sinan K. IT Manager Design Used the software for: 2+ years ### "On steroids!" September 26, 2024 5.0 I feel like I am an admin on steroids when I launch RDM! Pros Everything an administrator needs in one place and on multiplatform. This enables us to be everywhere :D Cons None! Except deciding to edprecate the cloud backup functionality. Review Source EA EVANGELOS A. System administrator Computer Networking Used the software for: Less than 6 months ### "Excellent product " September 25, 2024 5.0 Very organised and helpful solution for order Pros The utilities included in the product .. Cons The organisation of the remote desktops. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Remote Desktop Manager More organised and many more assets to use Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) More organised than the single app of Microsoft Review Source CD Callum D. IT Legal Services Used the software for: 2+ years ### "It served me very well during Covid." August 12, 2024 5.0 Overall my experience with was mostly positive, with minor errors interrupting my usage, I used it during covid when only basic software packages were on client's machines and it served me very well. Pros It's a very simple and basic program which does it's job and that is all it is there to do. The remote desktop functionality is perfect if that's all you need it to do. Cons Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I feel it could benefit from being redesigned for a modern era. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Remote Desktop Manager It was because of the name. Why choose any other software first if the title suggests immediately what it is? Review Source CM Ciaran M. IT Applications and ERP Manager Oil & Energy Used the software for: 1-2 years ### "Use this application for your RDP needs" September 27, 2024 4.0 No issues and very happy with how it performs. Pros A nice, intuitive GUI and rock solid for our needs. Regular updates with security and functionality updates. Cons A more intuitive method of going full screen for a specific session and back to the main window would be great. Review Source FA FAISAL A. Engineer Broadcast Media Used the software for: 2+ years ### "RDM experience " September 25, 2024 5.0 Nice and easy, makes the access simple to my devices Pros All in one and easy of access all of my devices Cons If it is not updated I cannot edit anything Review Source PS Patrick S. IT System Engineer Government Administration Used the software for: 2+ years ### "All in One Remote done easily" September 25, 2024 4.0 Daily business in IT Management and onboarding new IT support is really great. Pros Compliance, Easy to install, great to manage Cons No centralized 2FA definded by Admin, you could deactivate by your own Review Source DB Dariusz B. Systems Engineer III Retail Used the software for: 2+ years ### "Reliable & Feature Rich Desktop Manager" September 25, 2024 5.0 The best "" that I have ever used. Pros Different types of connections and the ability to resize the screen (resolution) after a connection is already established. Cons The application tends to load slowly at times. Review Source AM Alex M. IT Architect Computer Networking Used the software for: 2+ years ### "RDM fo infrastructure management" September 26, 2024 4.0 It is of great support in managing the internal infrastructure and that of our customers Pros Costumer Data aggregation and connection Cons better documentation and password management Review Source ES Enrique S. Analyst Airlines/Aviation Used the software for: 1-2 years ### "Nice experience. Metadata capable" September 25, 2024 4.0 Nice experience. I am able to group like session(s) and move tabs on the fly! Pros The ability to input abundance of metadata is awsome. IP address, name, hostname, variables about everything. Like it alot. Cons The one CON is slow initiation when launching the app. I might be overly critical here. Review Source RGS Robby Gunawan S. IT Manager Computer & Network Security Used the software for: 1-2 years ### "System admnistrator must have this tool" September 26, 2024 5.0 Help me to manage several server, remote RDP, ssh and vnc, easy to move to other computer to manage again, never worried about remote password again Pros Easy manage several server within 1 application Cons so far, there's no issue with Review Source TN Tung N. Delivery Manager Computer Software Used the software for: I used a free trial ### "I love Remote Desktop Manager" September 26, 2024 5.0 Very good to have the tool at hand if we don't bother the cost. It makes things more secure and the work more efficient. Pros Center data management + be able to authenticate to systems without knowing credentials Cons Software license cost is high, particularly paying per user Review Source VR Verified Reviewer Customer Service Representative Warehousing Used the software for: 1-2 years ### "Great, Simple and Easy" June 14, 2024 5.0 Pros Its Simple and easy to use. Not any complications. Just connect to VPN and access your remote desktop Cons The only downside is some of the features which are available in normal desktop are disabled in remote. Review Source NI Nteziyaremye I. IT Information Technology and Services Used the software for: Less than 6 months ### "What is Remote Desktop Management and how does it affect the world?" February 11, 2023 4.0 I was working on a voting task which required a lot of people and finishing as soon as we can but the problem was how we could even meet up when we wasn't in the same location, so we decided to use the Remote Desktop Management so that we can finish on time and at a high pace and we did it. Usually, the task could have taken more days or weeks but with the help of Remote Desktop Management, there was everything at our plate and all we was asked to do was using our speed only, i mean, the security was well maintained, their was real-time monitoring system which kept our boss very updated every time and the interface was very user friendly. Pros There is a lot of things to like about this software but the most ones are it's Improved efficiency, RDM can streamline the management of remote desktop systems, reducing the time and effort required to manage these systems. Increased security, RDM provides a secure way to manage remote desktop systems, helping to prevent unauthorized access and ensuring that sensitive data is protected. Centralized management: Remote desktop management provides a centralized way to manage remote desktop systems, allowing administrators to easily monitor and manage these systems from a single location and it is a very good software when it come to the integration due to it's API ( Application Programming Interface) which can be configured to work well with other different softwares even third-party ones and all of these. lead to an strong organisation. Cons Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and manage, especially for organisations that have large and complex remote desktop environments. 2.Performance issues: RDM can impact the performance of remote desktop systems, especially for organisations that have a large number of remote desktop systems. 3.Security concerns: Although RDM provides increased security for remote desktop systems, it can also introduce new security risks, such as the possibility of unauthorized access to remote desktop systems or the loss of sensitive data . 4.Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to all those reasons, some users may quit using it and start looking for new softwares. Review Source SA Sara A. Engineer Information Technology and Services Used the software for: 2+ years ### "RDM forever" May 13, 2024 5.0 For me, is a must. I don't need to remember or check address and credential for every machine/site I need to be connected (or create many RDP shortcuts on desktop), my work is simplified. RDP also keeps a connections log. Pros I daily use as I need to remote connect to many server and https websites, and it allows me to do these tasks in a quick way and save a lot of time. First You create a connection choosing the type and filling all the informations required. Every time you will need to connect you will just have to click on open session button. If you need to change anything in the connections you create, just right click on properties and set the new value (e.g. the password). Cons The program may take some time to load and may seems to hang The configuration of SQL source may need some knowledgement Review Source SA Stephane A. CTO Information Technology and Services Used the software for: 2+ years ### "Amazing software!" October 12, 2023 5.0 I've had a very positive experience with RDM and have been using it for many years. It's stable, powerful and secure - I wouldn't consider changing for something else. Pros is extremely easy to use and provides a single pane of glass to connect to my customers. It's a time saver and makes customer management much easier than before. Also, their support services are great. Any support request is promtly answered by knowledgeable support staff. Cons The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup. Review Source cP claudia P. operador Banking Used the software for: 2+ years ### "Use Remote Desktop Manager" March 11, 2023 5.0 For me who in the post pandemic I still find myself in home office, it is simply gratifying to have my job in the comfort of my home Pros My experience has been excellent, the quality, speed and tranquility in use has generated satisfaction Cons I believe there are no caveats, as to the use , there are only shortcuts that have not yet been used Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.