# Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews --- Remote Desktop Manager 4.6 (412) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Remote Desktop Manager Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console.“ September 15, 2025 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.).“ September 15, 2025 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in.“ September 25, 2024 AT Avi T Global IT ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management.“ September 25, 2024 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “The ability to securely store and share credentials with team members has improved both security and productivity.“ September 15, 2025 CD Callum D ITLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I feel it could benefit from being redesigned for a modern era.“ August 12, 2024 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows RDP client.“ September 25, 2024 Ashish A Customer Service RepresentativeWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “The only downside is some of the features which are available in normal desktop are disabled in remote.“ June 14, 2024 ## Showing most helpful reviews Showing 1-25 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Federico G. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Remote desktop manager Rocks!" September 26, 2024 5.0 My Experience with RDS has been great so far! it's a great product! you rocks! Pros you have in one place all your own and customer's servers connections. Thats is so great! and the spectrum of types of connections is also amazing!! Cons performance, in some VM's is it slow to use it. Alternatives considered [ManageEngine Remote Access Plus](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/) Reason for choosing Remote Desktop Manager lacks of many features that RDM has already. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) it's a much better product. not even in the same league. Review Source AT Avi T. Global IT Manager Financial Services Used the software for: 2+ years ### "RDM Potentially the best :-)" September 25, 2024 4.0 Enjoy it very much part from the passwords vie and the permissions management (subfolders - no traversal) Pros I like that I as an IT manager can centrally manage all remote connections for our users. Cons When trying to use it as a password manager, the view is very not comfortable. this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management. Alternatives considered [ManageEngine Password Manager Pro](https://www.capterra.com/p/239317/ManageEngine-Password-Manager-Pro/) Reason for choosing Remote Desktop Manager Did not like the support and that it did not have a desktop client at the time. Review Source Sherry N. Purchasing Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Remote Desktop " December 3, 2019 3.0 My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time. Pros What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC. Cons What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use. Review Source PZ Patrick Z. Member Information Technology and Services Used the software for: 2+ years ### "RDM Empowers Operational Effeciency" September 25, 2024 4.0 RDM has significantly reduce the operational overhead of session and password management. Team members have access to what they need without having to 'discover' resources. Pros Centralized control of session and supporting information. Ability to apply standard session recording and logging policies. Cons Low resolution, and no ability to upscale, session video recordings. This severely limits our ability to identify and improve operational workflows. Network scripting is limited. Switched from [SecureCRT](https://www.capterra.com/p/234791/SecureCRT/) Lack of centralized session inventory and rbac controls. Review Source MC Michael C. Senior Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Versatile remote endpoint management tool" September 25, 2024 5.0 We have a highly diverse range of company and customer owned endpoints that we manage - RDM makes this process extremely easy. Pros The variety of endpoint and credential types it supports. Cons Sometimes offline mode does not give you access to credentials. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Security concerns with LastPass made a change essentia Review Source DS Dmytro S. DevOps Engineer Financial Services Used the software for: 1-2 years ### "Grateful and satisfied user" September 28, 2024 5.0 Using it for more than a year as a free edition. Pushing it now to use in our company with additional team features and integrations with other products (like CyberArk Password Vault) Pros \- Functionality - Rich set of settings - Internal password Vault with a flexible set of variables to password cross using - Many modules for different session creation Cons \- Working speed - Not clear information about program settings and each setting particularly. Not in the program nor in the documentation sometimes. - Import / Export setting not supported via Devolutions Hub Switched from [MobaXTerm](https://www.capterra.com/p/209929/MobaXTerm/) While I was waiting for license prolongation I switched to RMD and stayed Review Source AA Ahmed A. Business unit manager Computer & Network Security Used the software for: 1-2 years ### "Very handy remote desktop manager" October 2, 2024 5.0 Wonderfull handy everyday use piece of software Pros It has an iniative interface, using Tabs to handle multiple connections. also the varaities of connection types, it covers wide range of connectors even team viewer is here. saving the credintials per connection, folder is wonderfull Cons sometimes setup connections to OS's rather than windows is confusing Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Remote Utilities](https://www.capterra.com/p/163191/Remote-Utilities/) need to start a separate session for every connection, too many windows to handle Review Source Mahmut Halil Ö. PhD Student Research Used the software for: Less than 6 months ### "A dedicated software for Teams Managing Multiple Connections" September 15, 2025 4.0 My overall experience with Remote Desktop Manager has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options. Pros You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management. Cons It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.). Review Source VR Verified Reviewer Engineer Food & Beverages Used the software for: 2+ years ### "The must powerfull tool " February 6, 2025 5.0 Pros Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools. Cons Remote Desktop Manager releases updates too regularly Review Source Sinan K. IT Manager Design Used the software for: 2+ years ### "On steroids!" September 26, 2024 5.0 I feel like I am an admin on steroids when I launch RDM! Pros Everything an administrator needs in one place and on multiplatform. This enables us to be everywhere :D Cons None! Except deciding to edprecate the cloud backup functionality. Review Source JR Jesse R. OWNER Information Technology and Services Used the software for: Less than 6 months ### "Best application for techs." October 8, 2024 5.0 Great application for any tech looking to simplify their workload. Pros It's made by techs for techs. I love everything about the applications they provide. Cons Nothing, The application works great and its easy to work with multiple remove connections. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) I like your application better suited for me. Review Source VR Verified Reviewer Applications and Packaging Specialist Airlines/Aviation Used the software for: I used a free trial ### "Great tool for managing multiple RDP connections " June 12, 2024 5.0 Pros I have used other RDP tools but for me Remote Desktop Manager stands out due to it's great user friendly interface and the ability to remember credentials on my secured laptop. It's really handy to use all the features that it offers and I use it on daily basis to remote to several servers simultaneously without any hiccups. Cons Nothing. All features are great and it's a cool product Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Remote Desktop Manager is more user friendly and has more options. Review Source CM Ciaran M. IT Applications and ERP Manager Oil & Energy Used the software for: 1-2 years ### "Use this application for your RDP needs" September 27, 2024 4.0 No issues and very happy with how it performs. Pros A nice, intuitive GUI and rock solid for our needs. Regular updates with security and functionality updates. Cons A more intuitive method of going full screen for a specific session and back to the main window would be great. Review Source RM Rob M. Homelab Owner Research Used the software for: 2+ years ### "Remote Desktop Manager" September 25, 2024 5.0 Overall it is a positive experience. I much prefer it over mRemote. Pros I can access all my lab systems from one location. That's including Linux and macOS. Cons The RDP on iOS devices could use some work with touch devices Review Source UZ Uriel Z. Sr Systems Engineer Security and Investigations Used the software for: 1-2 years ### "How Remode Desktop Manager help me to work better" September 25, 2024 5.0 When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is handled, it helped me a lot to have all my server's access, classified as I needed Pros It is an easy tool, very user-oriented, I like it because it makes my work easier. Cons All seems good to me, there is nothing I can tell is wrong Review Source MBH Martin Barbesgaard H. Senior IT Consulant Computer & Network Security Used the software for: 2+ years ### "Great tool for MSP" September 25, 2024 5.0 I’m super much in love everyday I open RDM - it’s just a great overall tool! Pros The Way it just work. Easy to manage and the it solve my compliance task Cons It’s a little pricey! A cheaper with less features for RDP only admins would be great! Review Source EC Eduardo C. IT Manager Chemicals Used the software for: 2+ years ### "Awesome app" September 25, 2024 5.0 Very happy, how easily is to create and store passwors and users and the servers to manage. Pros Easily store security inforamation, servers and documents Cons sometime copy user&password doesn't work Review Source OA Oliver A. Team lead Information Technology and Services Used the software for: 1-2 years ### "The best integration tool I've ever had!" September 26, 2024 5.0 One of the best tools in my career I've ever found! And the best integration tools that really saves time for me every day (I'm a dev). Pros The item configuration page, because it's very easy to configure all my settings. Cons The item context menu, it's too large, very confusing. Review Source LL Luca L. IT programmer and analyst Furniture Used the software for: Less than 6 months ### "Reccomended also in paid version" December 18, 2024 4.0 Pros Switched from mRemoteNg because not developed any more (or in very slow developing). Same functions, better UI, very helpfull Cons Probably there are too many options during the configuration of the sources Review Source TH Terry H. System Admin Computer Networking Used the software for: Less than 6 months ### "Syncing sessions is a joy" September 25, 2024 4.0 The product is great when the program doesn't crash. I love ability to have all my sessions under one application. That I can sync them across workstations. Pros The ease of setting up RDP sessions and websites to connect to in a quick manner. Cons I use it on Linux and it crashes often. Review Source VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good for fixing issues" November 25, 2024 5.0 Pros It is easy for IT professionals to remote into my computer when there is a problem Cons Nothing, it works well and it is easy to use Review Source Iva O. System Administrator, 911 Dispatcher, Lead Fire Trainer Government Administration Used the software for: 2+ years ### "Holy Grail of Remote Desktop Software" August 22, 2018 5.0 I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform. Pros I can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first. Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review. Cons The only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software. Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software. Review Source VR Verified Reviewer IT Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent!" December 14, 2023 4.0 Overall, very happy with this piece of software and would recommend it to people wanting to manage large RDP work loads Pros This makes it very simple to log into remote sessions and is far better than the windows option Cons The interface can be quite lagging on high resolution displays. This is a common complaint I’ve seen Review Source SA Stephane A. CTO Information Technology and Services Used the software for: 2+ years ### "Amazing software!" October 12, 2023 5.0 I've had a very positive experience with RDM and have been using it for many years. It's stable, powerful and secure - I wouldn't consider changing for something else. Pros Remote Desktop Manager is extremely easy to use and provides a single pane of glass to connect to my customers. It's a time saver and makes customer management much easier than before. Also, their support services are great. Any support request is promtly answered by knowledgeable support staff. Cons The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup. Review Source cP claudia P. operador Banking Used the software for: 2+ years ### "Use Remote Desktop Manager" March 11, 2023 5.0 For me who in the post pandemic I still find myself in home office, it is simply gratifying to have my job in the comfort of my home Pros My experience has been excellent, the quality, speed and tranquility in use has generated satisfaction Cons I believe there are no caveats, as to the use , there are only shortcuts that have not yet been used Review Source Talk to a Capterra advisor for free and get results within 15 minutes.