# Remote Desktop Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Remote Desktop Manager Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager --- # Remote Desktop Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Remote Desktop Manager ## What is Remote Desktop Manager? Remote Desktop Manager (RDM) is an all-in-one remote connection management and password management solution designed for IT professionals, MSPs, and helpdesk teams. It centralizes all your remote connections, credentials, and privileged accounts into a secure and easy-to-use platform. By consolidating remote access tools and password vaults, RDM strengthens IT security, reduces risks, and improves compliance while boosting productivity across the organization. With RDM, teams can securely share remote sessions, manage privileged access, and control user permissions, ensuring fast and reliable IT support. Independent users can take advantage of the free Solo edition, which provides powerful remote desktop management and password organization without team-sharing features. Trusted by more than 750,000 users in over 140 countries, RDM helps IT departments, managed service providers, and technology professionals save time, protect sensitive data, and simplify remote access management. ## What is Remote Desktop Manager used for? [IT Management](https://www.capterra.com/it-management-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Overall rating Based on 412 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 1% Pros & cons Intuitive remote desktop experience Centralized remote connection management Sluggish performance and slow startup Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Remote Desktop Manager alternatives Highest Rated [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,549)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $795.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152245/Remote-Desktop-Manager/alternatives/) ## Who uses Remote Desktop Manager? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive remote desktop experience 91% positive reviews out of 106 Most users report ease of use as a key benefit, highlighting straightforward setup, user-friendly navigation, and simplified remote work, making daily tasks and support much more manageable. Sluggish performance and slow startup 67% negative reviews out of 42 Most users comment that performance and speed are problematic, noting slow launch times, heavy resource usage, lag during use, and delays when handling many connections or users. Stephane A CTO, 11 - 50 employees. "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." Centralized remote connection management 92% positive reviews out of 93 Most reviewers describe remote access as highly efficient, letting them manage multiple protocols and sessions securely from one platform, which simplifies IT tasks and enables quick troubleshooting from any location. Matthew M Application Engineer, 11 - 50 employees. "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and connecting to remote servers a breeze." Integrated secure password vault 90% positive reviews out of 31 Most reviewers indicate password management is seamless, with centralized, encrypted storage, easy sharing, MFA support, and integration with various password tools, saving time and enhancing security. Zack S Administrator, 1 employee. "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password integration." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.8 (100) 75.00% of 100 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.4 (70) 70.00% of 70 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Ticket Management 4.0 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Real-Time Notifications 4.0 (30) 50.00% of 30 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Alerts/Notifications 4.2 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard 4.3 (28) 53.57% of 28 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Remote Desktop Manager 36 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Provides a channel for team members to share media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications A chronological record of actions or occurrences within a network, software, or process Move files across different systems or networks Intended to be used by managed service providers Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Track and organize the number of licenses available to the organization Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Install software updates and bug fixes remotely Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Get Advice We can help you find the software with the features you need. Features 4.6 (412) 4.6 Based on 412 reviews ## Pricing Value for money 4.5 (291) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/152245/Remote-Desktop-Manager/pricing/) Value for money 4.5 (291) 4.5 Based on 291 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ LastPass](https://www.capterra.com/p/151988/LastPass/)[ 1Password](https://www.capterra.com/p/176113/1Password/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ KeePass](https://www.capterra.com/p/151987/KeePass/)[ Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (279) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (279) 4.4 Based on 279 reviews ## User reviews Overall rating 4.6 Based on 412 reviews Filter by rating 5(271) 4(119) 3(19) 2(2) 1(1) Mentioned topic Sorted by most recent Mahmut Halil O. PhD Student Research ### "A dedicated software for Teams Managing Multiple Connections" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 15, 2025 My overall experience with Remote Desktop Manager has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options. Pros You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management. Cons It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM Will M. Manager Computer Networking ### "Best remote system I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 Remote desktop manager is a vital tool for our team. I just works and works every time. Pros I love how i can remote with basically all the different protrols Cons Nothing. It just works. I seriously love how easy it is to operate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Maxime B. System Administrator Machinery ### "Easy way to manage your remote devices across multiple IT employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2025 Daily life is way more simple thanks to Remote Desktop Manager. There are a lot of tools that can do the same for cheaper but this one has so much possibilities and is easy to use that the price for it is worth. Pros The ability to maintain a list of remote devices between multiple IT employees. Lots of customisation available. Save and run scripts. Cons So much customisation that you can get lost trying to find the one you are looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Food & Beverages ### "The must powerfull tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 6, 2025 Pros Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools. Cons Remote Desktop Manager releases updates too regularly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Filippo C. System Integrator Information Technology and Services ### "Remote Desktop Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 Pros Convenient Management Console: Users appreciate the ability to access different features from one place, making it easy to manage multiple remote connections. Strong Security: RDM provides robust security features, including secure storage of passwords and other sensitive information. Cons Some users feel that RDM lacks certain features that might be beneficial for smaller companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Francois F. Senior Consultant Computer & Network Security ### "My favorite tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 I love the product and have not found anything better on the market. Pros It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections. integration with web browser, powershell, multiple VPN clients and loads of other useful options. Cons the IOS version has no datasource capabilities with onedrive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Luca L. IT programmer and analyst Furniture ### "Reccomended also in paid version" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 18, 2024 Pros Switched from mRemoteNg because not developed any more (or in very slow developing). Same functions, better UI, very helpfull Cons Probably there are too many options during the configuration of the sources Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Director Non-Profit Organization Management ### "Good for fixing issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 25, 2024 Pros It is easy for IT professionals to remote into my computer when there is a problem Cons Nothing, it works well and it is easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jesse R. OWNER Information Technology and Services ### "Best application for techs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 Great application for any tech looking to simplify their workload. Pros It's made by techs for techs. I love everything about the applications they provide. Cons Nothing, The application works great and its easy to work with multiple remove connections. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) I like your application better suited for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Jean I. Infrastructure Analyst Information Technology and Services ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2024 Pros Interface easy to use and organize the connections. Cons Don't have anything I don't like on RDM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Popular comparisons [ManageEngine Endpoint Central vs Remote Desktop Manager](https://www.capterra.com/compare/152245-170018/Remote-Desktop-Manager-vs-ManageEngine-Desktop-Central)[Iru vs Remote Desktop Manager](https://www.capterra.com/compare/152245-181954/Remote-Desktop-Manager-vs-Iru)[PDQ Deploy & Inventory vs Remote Desktop Manager](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy)[Pulseway vs Remote Desktop Manager](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager)[Atera vs Remote Desktop Manager](https://www.capterra.com/compare/144309-152245/Atera-vs-Remote-Desktop-Manager)[Action1 vs Remote Desktop Manager](https://www.capterra.com/compare/152245-180609/Remote-Desktop-Manager-vs-Action1-RMM)[TeamViewer ONE vs Remote Desktop Manager](https://www.capterra.com/compare/152245-194565/Remote-Desktop-Manager-vs-TeamViewer)[N-central vs Remote Desktop Manager](https://www.capterra.com/compare/13803-152245/N-central-vs-Remote-Desktop-Manager)[Wrike vs Remote Desktop Manager](https://www.capterra.com/compare/76113-152245/Wrike-vs-Remote-Desktop-Manager)[JIRA Service Management vs Remote Desktop Manager](https://www.capterra.com/compare/152245-227102/Remote-Desktop-Manager-vs-JIRA-Service-Management) [ISL Light vs Remote Desktop Manager](https://www.capterra.com/compare/146892-152245/ISL-Light-vs-Remote-Desktop-Manager)[NinjaOne vs Remote Desktop Manager](https://www.capterra.com/compare/152245-184229/Remote-Desktop-Manager-vs-NinjaOne)[LogMeIn Resolve vs Remote Desktop Manager](https://www.capterra.com/compare/152245-249584/Remote-Desktop-Manager-vs-GoTo-Resolve)[Kaseya VSA vs Remote Desktop Manager](https://www.capterra.com/compare/100303-152245/Kaseya-VSA-vs-Remote-Desktop-Manager)[Rippling vs Remote Desktop Manager](https://www.capterra.com/compare/152245-172127/Remote-Desktop-Manager-vs-Rippling)[JumpCloud Directory Platform vs Remote Desktop Manager](https://www.capterra.com/compare/152245-175092/Remote-Desktop-Manager-vs-JumpCloud-DaaS)[ManageEngine Applications Manager vs Remote Desktop Manager](https://www.capterra.com/compare/152245-172323/Remote-Desktop-Manager-vs-ManageEngine-Applications-Manager)[Automox vs Remote Desktop Manager](https://www.capterra.com/compare/148872-152245/Automox-vs-Remote-Desktop-Manager)[Getscreen.me vs Remote Desktop Manager](https://www.capterra.com/compare/152245-202036/Remote-Desktop-Manager-vs-Getscreen-me)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)