--- title: "Remote Desktop Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Remote Desktop Manager Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/152245/Remote-Desktop-Manager/" page_type: "product" language: "en" publication_date: "2026-11-10" --- # Remote Desktop Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Remote Desktop Manager ## What is Remote Desktop Manager? Remote Desktop Manager (RDM) is an all-in-one remote connection management and password management solution designed for IT professionals, MSPs, and helpdesk teams. It centralizes all your remote connections, credentials, and privileged accounts into a secure and easy-to-use platform. By consolidating remote access tools and password vaults, RDM strengthens IT security, reduces risks, and improves compliance while boosting productivity across the organization. With RDM, teams can securely share remote sessions, manage privileged access, and control user permissions, ensuring fast and reliable IT support. Independent users can take advantage of the free Solo edition, which provides powerful remote desktop management and password organization without team-sharing features. Trusted by more than 750,000 users in over 140 countries, RDM helps IT departments, managed service providers, and technology professionals save time, protect sensitive data, and simplify remote access management. ## What is Remote Desktop Manager used for? [IT Management](https://www.capterra.com/it-management-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 416 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 1% Pros & cons Intuitive and accessible interface Centralized remote connection management Slow startup and heavy resource use Starting price $400 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - IT Management / 2026 - Remote Desktop / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Remote Desktop Manager?[Manage this product listing](https://www.g2.com/products/devolutions-remote-desktop-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Remote Desktop Manager 4.6 (414) VS. [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $400 per user, per month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (414) Ease Of Use 4.5 (1,916) Value For Money 4.5 (292) Value For Money 4.5 (1,760) Customer Service 4.4 (280) Customer Service 4.5 (1,758) ## Remote Desktop Manager alternatives Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152245/Remote-Desktop-Manager/alternatives/) ## FAQs about Remote Desktop Manager Overview ### What problems does Remote Desktop Manager solve? Remote Desktop Manager solves scattered remote-access workflows by centralizing RDP, SSH, VNC, VPN, web, and file-transfer connections alongside credentials, scripts, and documentation. IT administrators, managed service providers, help desk teams, and technical consultants use it to switch between servers, troubleshoot offsite devices, share controlled access, and avoid repeated credential searches. Answer based on 305 reviews Overview ### Which roles and teams benefit most from Remote Desktop Manager? Remote Desktop Manager is most used by IT managers, systems administrators, and support teams that manage remote connections, credentials, and access across client or internal environments. Systems engineers and software developers organize server sessions and testing access, while project managers and consultants coordinate technical resources for delivery and troubleshooting. Answer based on 410 reviews Overview ### What company size and industries is Remote Desktop Manager built for? Remote Desktop Manager is intended for sysadmins and IT professionals, primarily at small businesses (58%) in Information Technology and Services (24%). It also serves enterprises (23%) and midsize businesses (19%), with users in Computer Software (8%) and Education Management (3%). Its most common use case is IT management (64%). Answer based on 414 reviews Features and Usability ### What are the key features of Remote Desktop Manager? Remote Desktop Manager includes remote access and control for RDP, SSH, and VNC connections from a centralized workspace. Role-based access controls limit teams to assigned devices, while server monitoring, remote monitoring and management, dashboards, and alerts support infrastructure oversight, endpoint management, patching, and session notifications. Answer based on 46 reviews Integrations ### Which third-party tools and platforms does Remote Desktop Manager integrate with? Remote Desktop Manager integrates with over 20 third-party tools, including 1Password, AnyDesk, Apple Remote Desktop, Bitwarden, Google Workspace, IT Glue, Lansweeper, Microsoft Azure, Microsoft Entra ID, OpenVPN Access Server, and Secret Server Password Manager. Its catalog covers password management, identity services, remote access, IT documentation, and asset-management workflows. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Remote Desktop Manager? Remote Desktop Manager offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that experienced IT staff and users with basic remote-access needs can get started quickly, while beginners, nontechnical users, and administrators configuring sessions or advanced features need dedicated time and guidance. Its broad feature set creates a noticeable learning curve. Answer based on 14 reviews Getting Started and Support ### What customer support options does Remote Desktop Manager offer, and how do users rate the experience? Remote Desktop Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support staff as knowledgeable, helpful, and quick to respond, with tickets handled well. Some users report unclear documentation, a learning curve for beginners, limited translation support, and unresolved connection issues. Answer based on 32 reviews Security ### How does Remote Desktop Manager handle data security and access control? Remote Desktop Manager uses centralized password and credential management, role-based access controls, folder- and entry-level permissions, and security groups to limit access to remote connections and privileged accounts. It supports two-factor authentication and RSA token connectivity, while audit access, action logs, and history track changes. Some reviewers question encryption strength and find security setup complex. Answer based on 58 reviews ## Who uses Remote Desktop Manager? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 91% positive reviews out of 106 Most reviewers indicate ease of use, highlighting simple setup, user-friendly navigation, and streamlined daily operations. Slow startup and heavy resource use 67% negative reviews out of 42 Most reviewers report performance and speed issues, noting slow loading, lag, and high resource consumption during use. Stephane A. CTO, 11 - 50 employees. "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." Centralized remote connection management 93% positive reviews out of 94 Most reviewers describe remote access as efficient, secure, and versatile for managing multiple systems and protocols. Marjo M. IT Manager, 51 - 200 employees. "With Remote Desktop Manager, accessing and managing devices remotely is easy." Integrated secure password vault 90% positive reviews out of 31 Most reviewers find password management reliable, with centralized storage, encryption, and easy sharing across teams. Gabriele P. Owner and CTO, 11 - 50 employees. "Vero powerfull, sharing with my collegues, vero strong password and connection management" ## Features AI summary Based on 5,645 IT Management reviews Capterra data shows that buyers of IT Management software rank the following features as their top priorities: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) Remote Desktop Manager supports all three of the features reviewers rate highest: **Patch Management**, **Real-Time Monitoring**, and **Remote Monitoring & Management**. Together, these capabilities help businesses keep systems updated, watch infrastructure status as issues happen, and manage devices remotely, allowing teams to reduce downtime, maintain security, and handle IT operations more efficiently. Patch Management 4.0 (28) 57.14% of 28 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Real-Time Monitoring 4.1 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Monitoring & Management 4.7 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Remote Access/Control 4.8 (102) 75.49% of 102 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Real-Time Notifications 4.0 (31) 51.61% of 31 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Access Controls/Permissions 4.4 (72) 70.83% of 72 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Remote Desktop Manager 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Transfer: Move files across different systems or networks - For MSPs: Intended to be used by managed service providers - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - License Management: Track and organize the number of licenses available to the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Patch Management: Install software updates and bug fixes remotely - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Get Advice We can help you find the software with the features you need. Features 4.6 (414) 4.6 Based on 414 reviews ## Pricing Value for money 4.5 (292) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/152245/Remote-Desktop-Manager/pricing/) Remote desktop management & IT operations $400.00 Per User,Per Year It includes: - Unlimited credential storage (passwords, passkeys, and more) - Role-based access control - Multi-factor authentication (MFA) enforcement - Secure data sharing - User activity logging and reporting - Lightweight VPN alternative - Just-in-time (JIT) access - Session recording through Gateway - Remote file transfer (SCP, SFTP, and more) - Web-based sessions (RDP, SSH, and more) - Support for 50+ remote connection protocols - Granular access control system - Integration with external password managers - Built-in network discovery tool - Native cross-platform clients for Windows, macOS, and Linux Value for money 4.5 (292) 4.5 Based on 292 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ LastPass](https://www.capterra.com/p/151988/LastPass/)[ 1Password](https://www.capterra.com/p/176113/1Password/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ KeePass](https://www.capterra.com/p/151987/KeePass/)[ Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (280) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (280) 4.4 Based on 280 reviews ## User reviews Overall rating 4.6 Based on 416 reviews Filter by rating Counts reflect reviews available in this feed. 5(273) 4(121) 3(19) 2(2) 1(1) Mentioned topic Recent reviews first, then most helpful Francesco G. ### "A powerful single platform, but Linux desktop needs improvement" 4.0 November 6, 2026 With Devolutions Remote Desktop Manager, I use a single platform instead of three for my work activities. It supports many protocols, including Proxmox, OpenVPN, WireGuard, and Bitwarden, and I can share the configuration with the entire team via the synchronization server. Pros With Devolutions Remote Desktop Manager, I use a single software instead of three, so I have one point of reference for my work activities. I like that it supports many protocols and tools, especially Proxmox, OpenVPN, WireGuard, and Bitwarden. I also appreciate the ability to share the configuration with the entire team via the synchronization server. The installation was simple, although configuring the synchronization server was the most complicated aspect. Cons I was disappointed with the Linux version: the desktop based on Ubuntu works very poorly, especially with Proxmox. The installation was simple, but configuring the synchronization server was the most complicated part. Adam M. Senior Technical Writer Used the software for: 1-3 years ### "A powerful central workspace for managing remote connections" 4.0 October 5, 2026 Remote Desktop Manager provides a secure and organised way to manage remote connections across servers, virtual machines and other systems. Bringing different connection technologies and credentials into one application reduces desktop clutter and makes routine remote administration considerably more efficient. Pros The ability to store and organise different types of connections in one central location is particularly useful. Saved settings and credential injection make it possible to launch frequently used sessions quickly without repeatedly entering connection details. Shared vaults and role-based access controls are also valuable for teams because connections can be made available to authorised users without exposing the underlying privileged credentials. Cons The extensive range of features and configuration options can make the interface feel crowded, particularly for new or occasional users. Some advanced settings are located several levels deep and may take time to find. Setting up shared vaults, permissions and credential-management policies also requires careful administration to ensure that access remains both secure and practical. PM Project Manager Project Manager Used the software for: 1-3 years ### "Remote Desktop Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2026 Once the issue of IT not being able to view my screen Remote Desktop Manager has been great. My team regularly uses it for guidance and IT issues while in the field. Pros Remote Desktop Manager has been a lifesaver for in the field issues. When me or my team have issues in the field our head office is able to remote into our computers to see/fix any issues. Cons I had an issue with Remote Desktop Manager as originally my organization blocked screen viewing. It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT. Owner and CTO Used the software for: 3-5 years 5.0 November 11, 2026 AI summary based on a full review Using Devolutions Remote Desktop Manager leads to more efficient and consistent support by keeping all customer data organized and accessible. The main drawback is occasional slowness, particularly when avoiding caching for real-time updates. Log in to unlock the full review, detailed ratings, and pros & cons Responsable IT 5.0 November 9, 2026 AI summary based on a full review The simplicity and speed of Devolutions Remote Desktop Manager greatly improve workflow by consolidating client information. There are no notable drawbacks mentioned in the review. Log in to unlock the full review, detailed ratings, and pros & cons SE System Engineer System Engineer Used the software for: 1-3 years ### "Remote desktop manager Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 3, 2024 My Experience with RDS has been great so far! it's a great product! you rocks! Pros you have in one place all your own and customer's servers connections. Thats is so great! and the spectrum of types of connections is also amazing!! Cons performance, in some VM's is it slow to use it. Sherry N. Purchasing Supervisor Used the software for: 3-5 years ### "Remote Desktop " 3.0 December 4, 2019 My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time. Pros What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC. Cons What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use. CE CEO CEO Used the software for: Less than 1 year ### "Complete Free solution for individuals." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2022 Pros Complete solution, I use it mainly to centralize all my connections, logins and this helps me to gain time and productivity. I can't live without it anymore. The free version will suit you very well if it is for just 1 individual. Cons Worth the price if you have a company with a few employees and you want to get organized, but it can be a little steep depending on which country you reside. In my case, I'm from Brazil and the conversion to Dollars is cruel. AA Applications and Packaging Specialist Applications and Packaging Specialist Used the software for: I used a free trial ### "Great tool for managing multiple RDP connections " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Pros I have used other RDP tools but for me Remote Desktop Manager stands out due to it's great user friendly interface and the ability to remember credentials on my secured laptop. It's really handy to use all the features that it offers and I use it on daily basis to remote to several servers simultaneously without any hiccups. Cons Nothing. All features are great and it's a cool product Ricky D. Business Intelligence Team Lead Used the software for: 1-3 years ### "RDM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 16, 2022 Pros Extremely ease to use and makes life easier having everything in one place Cons There is a lot of instances where it seems laggy or you get disconnected [View all Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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