# LeashTime Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LeashTime Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more.

Source: https://www.capterra.com/p/152017/LeashTime

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# 

 LeashTime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LeashTime

## What is LeashTime?

LeashTime offers all the features you need to run and grow your Pet Sitting or Dog walking business. Stay connected to your pet sitters and pet owners easily with our reliable software. LeashTime offers easy scheduling, flexible billing options, key management and GPS tracking Start your free 30-day trial now..

## What is LeashTime used for?

[Pet Sitting](https://www.capterra.com/pet-sitting-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$34.95

Per User, Per Month

Free trial  
available

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Do you work for LeashTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://leashtime.com&name=LeashTime)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LeashTime

4.1 (11)

VS.

[4.9 (271)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/)

Starting Price

$34.95

Per User, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11)

Ease Of Use

4.7 (127)

Value For Money

3.9 (10)

Value For Money

4.8 (125)

Customer Service

4.1 (10)

Customer Service

4.9 (127)

## LeashTime alternatives

[4.8 (140)](https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews/)

Starting price

$28.00

Per User, Per Month

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

[4.7 (103)](https://www.capterra.com/p/150449/ProPet/reviews/)

Starting price

$49.99

Per User, Per Month

[4.6 (76)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/152017/LeashTime/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Credit Card Processing

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Customer Portal

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A website or login for customers to access information

Recurring Appointments

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Schedule repeating appointments based on a duration of time

Scheduling

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

LeashTime 9 features

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Accept and process credit card transactions

A website or login for customers to access information

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Remote check in/out based on location

Schedule repeating appointments based on a duration of time

Plan availability and assign specific time slots for tasks and resources

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Features

3.7 (11)

3.7

Based on 11 reviews

## Pricing

Value for money

3.9 (10)

Free Trial

Basic

$34.95

Per User,Per Month

Value for money

3.9 (10)

3.9

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.1

Based on 11 reviews

Filter by rating

5(7)

4(2)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Ruth C.

Chief Feline Officer

Veterinary

### "Crashes for Days "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 2, 2023

It became a nightmare for my company to use in 2022 and they could not fix it. I hear it is still down for days sometimes. Do not waste your time!

Pros

It was very easy to use and did work for many years.

Cons

Unfortunately, Leash time began crashing in 2022 and was not able to fix itself for days. Clients cannot receive reports or email, sitters cannot get their schedules, and overall poor service in all regards. \[sensitive content hidden\] would respond trying to save face after a day or so, but customer service relies on one person alone! Do not waste your time. Leashtime no longer works!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Beverly D.

Owner

Farming

### "Outrageously poor customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 8, 2023

Of course at on boarding they are available, and after you've been using the system - no more help. Their 'help' section is sooooo lame - nothing of value in there.

Pros

easy to use AND that means that the functions are dated, inefficient and way behind the times

Cons

outdated - AND the non existent 'customer service' is outrageously disgusting - the system has been down ALL OF THE SERVICE DAY and ZERO communication from LT

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Linda L.

Coordinator III

Education Management

### "LeashTime keeps me organized!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 16, 2021

Pros

When customers request a service, it gets entered into our calendar so we know exactly where and when to go. If we are going to need to take off for an appointment or a vacation, we can also enter that into the calendar so our boss knows not to book a visit with us.

Cons

During COVID, I did not do many pet visits and when I tried to log back in, I had forgotten my password. This is not the fault of the software but I do want to credit them because a temporary password was sent out to me immediately so I could get in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Grace S.

Owner

Consumer Services

### "Pet Care Scheduling Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 14, 2020

We used Leash Time for several years but became impatient after promised improvements did not materialize over the course of over a year. We did use this software to run a business with over 30 dog walkers and 750 clients. We loved the dashboard page and how easy it was to make schedule changes. We had difficulty with the invoicing/accounting features.

Pros

Leash Time is a straightforward pet care scheduling software. It had a quick response time so changes could be made rapidly. It is functional but lacks some of the bells and whistles of newer programs.

Cons

The Leash Time app was glitchy and somewhat hard to use. It was not very functional for clients.

Switched from

[Professional Pet Sitter](https://www.capterra.com/p/93423/Professional-Pet-Sitter/)

At the time Leash Time was a more modern software with features that Bluwave did not offer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NF

Nicole F.

President

Consumer Services

### "My business would not be as successful as it is today if I didn't start using Leashtime."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2018

Huge time savings.

Pros

I love how automated it made so many of our processes. Leashtime has been a HUGE time saver for us. Billing, scheduling, confirming visits, payroll, keeping tabs on sitters is all done with ease. With the extra time I am saving I am able to focus on growing my business. As large as we have gotten, Leashtime still keeps us running smooth and accurate, we will never out grow it.

Cons

I do wish there was a client app but other than that Leashtime has everything that we need. There are some minor "wish list" items that myself and other business owners have compiled, but they are all minor minor things that do not effect the main flow of my work in Leashtime.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lindsey P.

Owner

### "I looked into using Leashtime for our company."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 26, 2018

Pros

They have good customer service and it is priced competitively. They offer many great features that benefit both the company and the clients.

Cons

I did not choose Leashtime for the main reason that the graphics look extremely unprofessional in my personal opinion. I was looking for something without the cartoon animal graphics all over the place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Katie P.

Owner

### "Reliable, Friendly and Customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 2, 2017

Pros

Super intuitive, customizable and friendly and prompt customer service! I have never experienced service disruptions or glitches. Any support questions get responded to within 24 hours and the team is very friendly. The key management system is also extremely helpful for our business.

Cons

They lack a lot of technology features like GPS, being able to add a photo to the daily service recap and being able to notify 2 clients of a daily service recap.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jennifer G.

owner

### "I've been using Leashtime for my dog walking and cat sitting business and love it."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 1, 2017

Pros

It's easy to set up and use. The tech support has been phenomenal. It does everything we need and more. I've used and looked at many of the other scheduling/billing systems and leashtime has been the best by far. It's especially good for a dog walking service, as many of the others are geared more toward just pet sitting.

Cons

On the client side, scheduling could be a little more streamlined. I also think the look could be a little more modern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kara J.

owner

Consumer Services

### "Love it! It is easy to use for office & customers. Lots of features & customer support is awesome."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2017

It makes my life and job easier!

Pros

All of the options and new features they add. It handles all customers information. I can add documents to a customers profile. I can map location with sitter in the area. I can customized the fields, it handles all accounting and reports. It also tracks the sitters check in in and out for visits and emails the client automatically. My clients really like the visits notes emailed to them.

Cons

It was a little hard to learn at first. There is really not much I can can I don't like. I ask them to add new features and they do. I am just waiting for more options. They have a long list of things they want to add. I can't wait until the new app comes out for the android phones. They Iphones the sitter has more options and can send a photo each time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lois K.

Owner

### "This software has helped me move my business to the next level."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 28, 2017

Pros

It's easy for clients as well as sitters to use. I love the mobile version which is so easy for sitters to see the client info while on a visit. The GPS component is so valuable. There's a lot to love. The very best thing is the customer service. They listen to suggestions and are always there to help. Price is right too when you have many sitters.

Cons

I don't feel like there is a con. As I mentioned, if there is something I think would be a good add on..they listen and work with me on it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152017/LeashTime/reviews/)

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