# LastPass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LastPass the right Password Management solution for you? Explore 2784 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151988/LastPass/reviews --- LastPass 4.6 (2784) [View alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LastPass Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Money S Cyber Security EngineerAlternative Medicine, 51 - 200 employeesUsed the software for: 1-2 years. “Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe data storage.“ May 25, 2024 SP Stephanie P American accent coachE-Learning, Self-employedUsed the software for: More than 2 years. “I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields.“ April 16, 2026 DJ Daniel J Digital Sales RepresentativeLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years. “The ability to save passwords, auto generate, secure your information and user friendly extension to autopopulate or update passwords is what made it stand out compared to others.“ May 14, 2025 GL Garcia L Technology Solutions ManagerPrinting, 51 - 200 employeesUsed the software for: More than 2 years. “There are times when biometric login is not working correctly on certain devices and their customer support doesn't always react to technical problems in a timely manner.“ August 7, 2025 AM Antti M Product OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's.“ August 12, 2025 SP Stephanie P American accent coachE-Learning, Self-employedUsed the software for: More than 2 years. “I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps.“ April 16, 2026 DN David N Senior System AdministratorComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The app doesn't try to be too much and does its core function as a password manager well.“ April 24, 2026 DR David R Dive Operation ManagerLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: More than 2 years. “Biometric sign‑in occasionally hiccups on older devices, and support guidance can feel generic.“ August 20, 2025 ## Showing most helpful reviews Showing 1-25 of 2784 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse Z. Software Engineer Computer Software Used the software for: 2+ years ### "Easy and Convenient Way To Store Passwords" August 13, 2025 5.0 While using LastPass, it was easy to store my passwords and sync them across different devices and web browsers. Additionally, the convenience was truly amazing because I could reopen my web browser and would not need to sign into LastPass again to autofill passwords and store them. Pros It's an easy and efficient way to store passwords from multiple websites and across multiple web browsers. Additionally, I'm not asked to log in after reopening a web browser. Cons LastPass makes it so that by default, you can only store your passwords in LastPass with it being difficult to store in Chrome's password manager as well. And, LastPass could've stored passkeys as well. Additionally, they make users pay to have LastPass across more than a certain number of devices. Review Source DN David N. Senior System Administrator Computer Software Used the software for: 2+ years ### "Great Password Manager for personal and SMB" April 24, 2026 5.0 Overall a very good password manager, both for personal and business use. I think the UI for both browser and mobile is simple to use and navigate. The app doesn't try to be too much and does its core function as a password manager well. Highly recommend for personal use and/or SMB. Pros The interface is super easy to use and works well. I like how there is a browser extension and mobile app that does what it's suppose to. There are plently of record types for you to store your information or credentials. Personal subscriptions are very cost efficient and reliable. The enterprise/business subcription is good and overall admin management is good. Like the random password generator built into the extension. The auto fill works well and doesn't seem as buggy as some of the other applications. There's a free tier for personal use as well which is great for those just wanting to try it out. Cons The free tier only allows one device installation. You need to upgrade to allow more device installations such as your computer and phone. Vault transfers and folder sharing from the business administration side is a little confusing if not properly configured correctly during onboarding. Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing LastPass UI was simple which was good but overall was too simple and limited as a platform. Great for personal and small businesses who have no compliance needs. Review Source JR Jane R. HR and Business Manager Higher Education Used the software for: 2+ years ### "Don't try to get in touch with customer support!" September 19, 2025 1.0 Trying to get a hold of customer support is a nightmare! They're holding my passwords hostage and there's no way to reach them. It's a horrible situation! Pros The app is easy to use and works across all my devices. However, if you get locked out and need to contact customer support, you're out of luck! Cons I've been locked out of my account for three days and can't get any help from customer support. I've tried everything: I opened a support ticket, sent four emails, and got no response. There's no phone number to call, and I can't use the chat feature because I'm logged out. I have my master password, but I can't access my account because I got a new phone and need to set up multi-factor authentication (MFA). The recovery options didn't work. It's especially frustrating since I'm a paying premium subscriber. Review Source SP Stephanie P. American accent coach E-Learning Used the software for: 2+ years ### "Excellent Password Management" April 16, 2026 5.0 I love that I can make folders in the app to organize my passwords better between personal and work use. Pros I've used a few different password-management apps in the past, and I've always found LastPass to have the best UI and the most transparency around data management. Cons I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields. I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) I found the UI of LastPass to be more appealing. Review Source SD Spyros D. Assistant Professor Education Management Used the software for: 2+ years ### "Revolutionary password management: LastPass sets new standards." July 29, 2025 5.0 I no longer have to remember passwords, neither my own nor those of my colleagues. This has made working much more time-efficient and secure. Plus, logging in once per day is extremely easy. Pros LastPass is revolutionary password management and authentication software. It impressively combines simplicity with the highest security. Key benefits are; intuitive operation and quick access to all accounts without entering a password, strong two factor authentication effectively protects all data, saves time every day through automated login processes and also fast and competent customer service. LastPass has exceeded my expectations and is an indispensable tool in my digital life. Cons The browser plugins sometimes also covers fields that aren't login fields. But that's not really a problem, as it can be quickly clicked away. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) I didn't like its synchronization with other tools. It made our work hard. Review Source DJ Daniel J. Digital Sales Representative Logistics and Supply Chain Used the software for: 2+ years ### "A Chrome password extension worthy of helping me save my passwords" May 14, 2025 5.0 If it wasnt for lastpass ive would have had to reset password on a lot of sensitive and critical websites I use on a daily basis. It has helped me secure all my streaming, bank info and website passwords without any sort of breach or data information being stolen. Pros The ability to save passwords, auto generate, secure your information and user friendly extension to autopopulate or update passwords is what made it stand out compared to others. They provide a master password you can generate to secure all passwords, and it considers personal questions for any sort of breach. Cons Sometimes, between Google passwords and LastPass there would be an overlay on fields where I would need to add data from a dropdown, and with both working at the same time, i would have to deactivate it so it would allow me to see the options from the dropdown. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) The company I worked for opted to switch to 1password, i personally continued to use LastPass for other websites nonrelated to work. Review Source RR Ruben R. IT Manager Information Technology and Services Used the software for: 1-2 years ### "LastPass and Post Oak Tech" May 2, 2025 5.0 I like it. I decided to invest on it, since I was truly satisfied with the product. The free version is all you may need, but having online access makes it even better. Pros It is functional, agnostic of mobile platform and/or computer's operating system, easy to access, create folders and manage passwords. Cons The online version does not allow to see the password with one click. It is not self explanatory that you have to click on the "wrench" the "Go" button gives you the impression that it will take you to the entry's settings. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing LastPass Entry pricing was not ideal. It is too cumbersome to utilize. Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/)[Keynote](https://www.capterra.com/p/246648/Keynote/) It did not feel secure, it was difficult to organize passwords per category. Review Source AM Antti M. Product Owner Information Technology and Services Used the software for: 1-2 years ### "Solid security for your information and credentials" August 12, 2025 5.0 Pros LastPass covers about all you need when you think of storing login credentials, credit card info, or other sensitive information. LastPass covers a wide variety of easy to use extensions to your pc/laptop browsers as well as the needed mobile apps. LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's. Cons There is not much I would say I disliked about LastPass. I ended eventually changing to another product which covers more than just storing credentials securely. Maybe that is the downside of LastPass. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing LastPass At the time the reason was the ability to easily add extra layers of security with Yubico's keys. Review Source BH Bahaa H. Planning Manager Construction Used the software for: 1-2 years ### "Eliminate password frustrations with LastPass." March 26, 2025 5.0 The experience was awesome and very helpful. Pros If you are looking for the best password manager you ought to try to read my review carefully. Lastpass is the best password manager worth all your time and money.Share passwords securely with colleagues with one click. Lastpass gives their users the ability to create strong, unique passwords for your account. Look no further, it's the best. Cons I am not in a position to complain about it,it never failed us Switched from [1Password](https://www.capterra.com/p/176113/1Password/) One of my employees suggested that we try it. Review Source PNK Pater N. K. Cyber Security Engineer Computer & Network Security Used the software for: 2+ years ### "Access and protect your digital and work-life anywhere and from every device with LastPass." December 24, 2024 5.0 A five star experience you don't want to miss out. LastPass is the simplest,fastest way to share your passwords. Pros With Last Pass, security is their key agenda. Safely store and autofill passwords. Reduce the risk of data breaches by using biometrics to login instead of your main password. It also gives it's users the ability to personalized their authentication and access controls of their organizations need. Cons Nothing at all. It's worth all the time and money. Switched from [Keeper Security](https://www.capterra.com/p/144637/Keeper/) Because LastPass is more efficient and affordable compared to it's competitors. Review Source IB Ian B. Prevent Manager Information Technology and Services Used the software for: 2+ years ### "Secure Password Management" June 14, 2023 5.0 LastPass has made us more efficient with single-sign on. Our users are able to authenticate quickly and get into the application they are trying to logon to. The support staff has been very helpful and it was easy to get our account setup. Pros We really like how LastPass securely stores our passwords so we do not have to remember each one for all the applications we use. The integrations with multi-factor authentication has helped us meet SOC compliance requirements. The way we are able to add and access our passwords has been extremely helpful. Cons It is somewhat of a security nightmare if there was a hacker who got a hold of someone's LastPass account, as they would have quick access to their programs. The reliance on the user to keep it secure has been a concern for us. Alternatives considered [Trend Micro Password Manager](https://www.capterra.com/p/238488/Trend-Micro-Password-Manager/) Reason for choosing LastPass We went with LastPass due to their stellar reputation. The options and features were preferred over Trend Micros password management. Review Source MV Mariana V. Social Media Lead Marketing and Advertising Used the software for: 2+ years ### "Recommended. Has dark web monitoring." June 3, 2025 5.0 Great experience. I've found their free plan is very complete and has many useful built-in features like dark web monitoring Pros Very useful friendly and has a free plan. All plans include dark web monitoring and password sharing which is pretty useful. Works accross multiple browsers Cons They've had a couple of security breaches in the past. Which makes it hard to trust the platform completely. Review Source LM Lisa M. Senior Training Advisor Health, Wellness and Fitness Used the software for: 2+ years ### "Essential peace of mind for password protection" April 24, 2025 5.0 Essential peace of mind for storing all passwords and impotant technical information needed to navigate the online world. Pros I can't possibly remember all the passwords I need to use for different sites (not to mention 2FA authentification details, online codes, etc.) LastPass gives me peace of mind that I can put those details somewhere safe and yet accessible. Cons It doesn't autosave, so if you close a window without saving you lose what you'd put into the entry. Review Source TM Tim M. owner Construction Used the software for: 1-2 years ### "LastPass got it saved" June 4, 2025 4.0 Pros LastPass help save login for all sites we use. No need to remember everything, it auto fill most time. Easy for team to access tool without sending password each time. Cons Sometimes it not load or fill wrong, especially on mobile. Had to copy and paste few times to make it work. Review Source AA Alex A. Fitness teacher and drug counselor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Drug and rehab counselor" September 24, 2025 5.0 Overall experience with the last pass is good I would highly recommend it to anybody and everybody don’t knock it till you try it. You won’t regret it. Pros Really great for software update updates super easy to use their customer support is top-notch Saves your login information Management is easy to use! Cons Took a minute to get used to once you learn the program it’s not that bad just took a few times. Logging in to figure out. Review Source LZ Luis Z. Director SOC Security and Investigations Used the software for: 1-2 years ### "My experiencie with LastPass" December 10, 2024 5.0 It has been an extraordinary experience and it is the solution that has met most of our needs Pros Automatically fills in login information on websites and apps, saving you time and hassle. Store secure notes for things like credit card information, Wi-Fi passwords, and software licenses. Securely share passwords and notes with others. LastPass has a user-friendly interface that makes it easy to manage your passwords and other data and integrates with popular web browsers for seamless password management. Cons Sometimes errors occur with autofill or syncing between devices. LastPass only offers to store data in the cloud, and some of us would like the option to keep our passwords stored locally. Review Source JC James C. Not a job, just used personally Wireless Used the software for: 2+ years ### "Fast, easy, efficient " November 4, 2024 5.0 Pros It's fast and easy to set up and directly use on websites Cons Other than generated passwords making it so I need to constantly keep access to the account on multiple devices (which is no fault of the tool), not really anything. Review Source ML Mike L. Sales Manager Automotive Used the software for: 2+ years ### "Solid Business Password manager " September 18, 2024 4.0 LastPass is a great paid password management program to try out. It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how its used. Pros Easy to install software into your browser. Straight forward navigation of menus lends itself to quick and intuitive workflow. Cons Its a subscription based service like many others in this space. Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) Staff were more experienced using LastPass. Review Source MA Martin A. Owner Marketing and Advertising Used the software for: 2+ years ### "LastPass Makes My Digital Life Manageable" August 26, 2024 5.0 LastPass has worked flawlessly for the 10 years or so that I've been using it. Once I got familiar with its capabilities, I never had to worry about implementing secure passwords again (and I have hundreds of them). The price seems super low for such an important tool. Pros LastPass allows me to create a very strong and unique password for everything I need to login to online. It's quick, easy and intuitive. I never have to worry about making up good passwords or trying to remember them. Cons LastPass does have a learning curve (short but you can't skip it). You need to figure out how to generate a password in the app and/or on the website. You need to get comfortable creating folders to organize your passwords. You need to create ONE really good password that you won't forget. Review Source JK Josephine K. agent Real Estate Used the software for: 6-12 months ### "Last pass review" October 10, 2024 5.0 It helped me stay organized and stop having to reset my passwords Pros It is a super great way to keep up with your passwords and usernames. Cons Nothing, it is a wonderful addition to my home office computer Review Source JP Josh P. Project Manager Management Consulting Used the software for: 6-12 months ### "Big improvement to team security" September 22, 2024 5.0 Overall improved our team security, very quick and efficient Pros Massively improved our office protocol for password sharing. Easy enough for our least IT efficient users to work with. Cons Found that sometimes links expire before we expected them to. Potentially user error, though! Review Source VM Viktoriia M. Customer support Information Technology and Services Used the software for: 6-12 months ### "LastPass review" August 5, 2024 4.0 Pros I like how easily it can be integrated in all browsers. Also, password generation and many other features. Cons There was a security risk of data leak and it affected the image of the company. Review Source AE Aaron E. Country Lead Venture Capital & Private Equity Used the software for: Less than 6 months ### "User-friendly but concerns remain" September 15, 2024 1.0 LastPass allowed me to manage a few passwords easily, but I prefer Dashlane, though it’s not perfect. Pros I appreciated LastPass’s user-friendly interface and multifactor authentication, which enhanced security. Cons I was were concerned about data breach and found the product no different or better than others. Review Source Money S. Cyber Security Engineer Alternative Medicine Used the software for: 1-2 years ### "Streamlined Security Solution" May 25, 2024 5.0 Everything about using LastPass has gone really well for me. It has become into a vital tool for me in my digital life, improving security on all of my devices and handling passwords with ease. LastPass still impresses me with its dependability, ease, and dedication to protecting my information, even with slight setbacks. I heartily urge everyone looking for a reliable and effective password management solution to check out LastPass. Pros LastPass is excellent at offering a thorough and efficient security solution. Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe data storage. Accessing accounts is made simple with the single sign-on feature and mobile authentication, while real-time warnings and notifications give even more peace of mind. Cons Despite its amazing feature set, LastPass occasionally has small bugs or delays when synchronizing across devices. Furthermore, there can be a learning curve for certain users who find the user interface to be initially a little complicated, necessitating full utilization of all functions. Review Source AG Aparna G. Product Manager Banking Used the software for: 2+ years ### "LastPass is a reliable and secure password manager " May 20, 2022 5.0 Pros 1\. Provides Highly secure password management with encryption and multilevel authentication. 2. Single sign on feature provides great user experience and ease of use. 3. Provides a central secure database for storing all passwords at one place Cons I haven't faced any serious drawbacks with LastPass, overall greatly satisfied with the product Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.