# inriver PIM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about inriver PIM Software - reviews, pricing plans, popular comparisons to other PIM products and more. Source: https://www.capterra.com/p/151868/inRiver-PIM --- # inriver PIM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) inriver PIM ## What is inriver PIM? Inriver is the Product Information Management (PIM) solution that empowers brands, manufacturers, and retailers to take control of the product data current and turn complexity into competitive advantage. Its AI-powered, scalable platform connects seamlessly to upstream systems and downstream channels, enabling continuous optimization of product experiences across every touchpoint. Trusted by more than 1,600 global brands, Inriver accelerates time-to-market, enhances customer experience, and fuels profitable growth.  ## What is inriver PIM used for? [PIM](https://www.capterra.com/pim-software/)[Product Data Management](https://www.capterra.com/product-data-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for inriver PIM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inriver.com&name=inriver PIM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### inriver PIM 4.3 (13) VS. [4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (13) Ease Of Use 4.7 (40) Value For Money 4.3 (8) Value For Money 4.5 (34) Customer Service 4.5 (12) Customer Service 4.8 (32) ## inriver PIM alternatives [4.7 (7)](https://www.capterra.com/p/232379/Amaze-PXM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/10022652/PIMinto/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/) [4.8 (40)](https://www.capterra.com/p/151863/Akeneo-PIM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151863/Akeneo-PIM/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catalog Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Migration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Move from one database to another, or upgrade the version of database software being used Data Quality Control 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Establish guidelines about how much and what kind of data can be stored in the repository Metadata Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collect and maintain structured information that describes data or content Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria inriver PIM 95 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Share access to files and assets with individuals Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Create catalogs of products and/or services Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Process to track, record, and analyze expenses that occurred over the entire duration of a given project Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Removes data that is incomplete, inaccurate, or irrelevant from a dataset Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Combining data from different sources and providing a unified view Track the management and flow of data throughout the organization Move from one database to another, or upgrade the version of database software being used Conceptual model of how data items relate to each other Establish guidelines about how much and what kind of data can be stored in the repository Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Partially or fully automated creation of formatted publications from unformatted data Supports common databases such as MySQL and Oracle Manage digital assets Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Convert files to a different format Create, save, and store files Move files across different systems or networks Find & retrieve relevant data or documents Intended to be used by manufacturers Search for specific words or phrases within a document or database Store and manage images Track and manage inventory levels to maintain proper supply Verify, organize, manage & store enterprise data assets in a centralized repository Build a master repository to store entire business data in a categorized fashion Collect and maintain structured information that describes data or content Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Supports various file formats Allows users to manage data from a number of sources An online catalog of inventory that customers can view Track parts inventory levels and manage re-stocking A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Compare multiple products based on their features, capabilities, pricing, etc. Capture, organize and track product-specific data and information in a centralized location Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Ensure that quality requirements and standards are met across production processes Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Manage and enforce usage rights and permissions for digital assets Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Manage all supplier data and operations Attach digital tags to documents and assets for identification, search, or monitoring purposes Track and manage the scheduling of tasks Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Store and manage online video content Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.3 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (8) 4.3 Based on 8 reviews ## Integrations [ Bynder](https://www.capterra.com/p/122257/Bynder/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Channable](https://www.capterra.com/p/182568/Channable/)[ CELUM](https://www.capterra.com/p/60808/CELUM-Digital-Asset-Management/)[ Sana Commerce](https://www.capterra.com/p/139645/Sana-Commerce/)[ Kentico](https://www.capterra.com/p/265226/Kentico/)[ QBank](https://www.capterra.com/p/125945/QBank/)[ Adobe Experience Cloud](https://www.capterra.com/p/230386/Adobe-Experience-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (12) 4.5 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(6) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KM Katalina M. Ing. Sistemas Information Technology and Services ### "Me encanto esta herramienta" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 7, 2023 Pros Me fasino su herramienta de trabajo dual ya que es bastante util e intuitivo. Cons Su filtro de busqueda puede tormanrce algo lento dependiendo la cantidad de informacion que se requeira buscar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Optimist Marketing and Advertising ### "Umfangreiches und gut verwaltbares PIM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 5, 2022 Pros Mit dem Produktinformationsmanagementsystem können sehr einfach Infos von einer sehr großen Anzahl von Produkten plattformübergreifend gemanaged werden – für Omnicommerce ist das unerlässlich. Der Support ist top! Cons Das Design des Interfaces könnte noch etwas schicker sein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tangeka P. Merchandising Specialist Furniture ### "All in one product management" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 15, 2020 We went something that allowed more flexibility and was better fit for the large amount of data we have. Good for small datasets and simpler product structures. Would actually be a great option for a startup. Beneficial for workflow management as well Pros This is an all in one solution, though we experinented with it largely as a PIM. It is not the software we ended up going forward with but I still think it is a great solution Cons We only considered the PIM capabilities because we weren't as impressed with the DAM organization functions. And really the PIM was only so good because considering our large datasets, it would be difficult to manage. Also, We would have limited control and needed to contact them for every update or change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 25, 2020 Thank you for taking the time to submit a review. We're disappointed inRiver was not the right fit for your organization, but we appreciated the opportunity to talk about your needs. inRiver is truly the only enterprise-level PIM that includes syndication. Your assessment in our DAM capabilities are absolutely correct. The inRiver platform is more built for organizations looking to consolidate data sets out of the DAM and optimize their configuration for the benefits of suppliers, distributors, retailers, and online marketplaces. And we're pleased to say we've also made vast improvements in recent months in our ability to import and export large amounts of data for global organizations. We wish you luck with your selected solution and hope to have the opportunity to stay connected. CG Caitlin G. Corporate Communications Specialist Business Supplies and Equipment ### "Great PIM System So Far! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2019 Overall, this system will be very beneficial to our workflows. It is much easier to access product information and have everything current and in one place. We no longer have to enter information in multiple locations, which is both redundant and leaves room for error. Pros I love how it has really improved our process of finding, adding and editing information related to our products. The system is very modern and intelligent in terms of quickly adding information. I also like that the system "speaks" to other systems we use. Cons The only thing that's a little difficult to figure out is the "queries" for searching. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FK Froukje K. Product Group Manager Consumer Electronics ### "Very flexible PIM-system which is fit for the future" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 10, 2019 The major benefit is the PIM-benefit: one source of truth. We connected our website, our media publisher, our webshops to it. And we are expanding. inRiver can manage it all. Pros Very flexible system: you are able to fit any assortment into inRiver. Because it is relation based, you can link anything to eachother. Implementation is easy and intuitive: what you see is what you get. Changes are made quickly by Product Management, the maintenance of products is also intuitive. Cons I miss some way of overview of the assortment. How is everything connected to eachother? You cannot "see" it, you only experience it by clicking around. Scoping within the system is not very easy to do. We work with different companies within one license. There is (today) no way to segment the products per division. So all products are visible for all companies. The new content segmentation feature should solve this, but we are desperately waiting for it for months. Other annoying thing is that the Fieldsets not read only are; if someone changes the Fieldset, data can be lost (unintentionally). Too bad, inRiver is not sharing its timeline of the roadmap. It is a guess when what will be released. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2019 We appreciate your review Froukje and delighted to be your fit-for-future PIM partner. Kimberly M. Digital Data Specialist Electrical/Electronic Manufacturing ### "One source of truth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 19, 2019 After getting "buy-in" from the entire organization (which can definitely take some time), the experience is wonderful. Rather than having multiple, differing copies of information scattered around the company in different departments, we now have ONE source of truth that is dependable and easy to retrieve. We can give everyone their own sign on and not worry that information will be changed by accident, as we have control through permissions. I also love the fact that it is able to work with the ERP system and every night it does an "auto load" into PIM of certain fields. That is yet another way to be sure everything is up to date and accurate. Pros What I like most about this software is that we could set it up to contain our specific information. We were able to create fieldsets that matched our catalog and kept the organizing easy. Now we just keep packing in more and more product information. Cons What I like least about the software is not having more control over it within our own organization and having to find a partner to do changes for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2019 We appreciate your review Kimberly and happy that your experience with us as the One Source of Truth is wonderful. JB Johan B. IT-manager Building Materials ### "Easy to use, fast and solves your problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2019 The biggest problem-solver for us has been the ability to store images and documents and have them linked to products so that you make sure you always have the latest version of your image/document and can easy send them to our customers. Pros The ability to store and link photos and documents to our products. Cons If you want a few extra apps it costs a bit more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2019 We appreciate your review Johan. We are delighted that you find our product to be easy to use, fast and solves your biggest problem of linking product to images and documents. AU Anonymous User Sr. Comm Spec Consumer Goods ### "PIMUser" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 18, 2019 Pros Cloud -based access from anywhere, at any time. Cons Can be difficult to manage efficiently with large datasets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2019 We appreciate your review of our cloud-based PIM product. AU Anonymous User Sr eCommerce Analyst Business Supplies and Equipment ### "inRiver PIM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 5, 2019 Pros I like that it's creates a great tool to house all the product data that you need to bring your products to market. It's fairly easy to use and can be customization for the business that you run. Cons There is a steep learning curve to get a good understanding of the tools functionalities. Also, not being able to customize layouts can be a challenge. With this too, there isn't a great tool for external users of the system. The UI isn't as friendly as other competitors within the marketplace. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2019 On behalf of the whole inRiver team, thank you so much for taking the time to share your experience! We are glad that you find value in our PIM solution and are looking forward to developing our partnership and move forward together. AU Anonymous User Web Developer Printing ### "inRiver 6.3 " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 4, 2019 Pros \- all (internal) processes are very fast - very customizable Cons \- Initially it was difficult to get access to the code base and the documentation for the in-house developers. This has improved with the new support portal. - There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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