# Akeneo Product Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Akeneo Product Cloud Software - reviews, pricing plans, popular comparisons to other PIM products and more.

Source: https://www.capterra.com/p/151863/Akeneo-PIM

---

# 

 Akeneo Product Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Akeneo Product Cloud

## What is Akeneo Product Cloud?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding; as well as a comprehensive app marketplace and partner network to meet business and buyer needs.

## What is Akeneo Product Cloud used for?

[PIM](https://www.capterra.com/pim-software/)[Product Data Management](https://www.capterra.com/product-data-management-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$45000

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Akeneo Product Cloud

4.8 (40)

VS.

[4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/)

Starting Price

$45000

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (40)

Ease Of Use

4.7 (84)

Value For Money

4.4 (34)

Value For Money

4.5 (70)

Customer Service

4.5 (32)

Customer Service

4.8 (78)

## Akeneo Product Cloud alternatives

[4.6 (284)](https://www.capterra.com/p/143730/Kontainer/reviews/)

Starting price

$430.00

Per User, Per Month

[4.7 (90)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10022652/PIMinto/#reviews)

Starting price

$300.00

Per User, Per Month

[On Page](https://www.capterra.com/p/201357/On-Page/)

[4.6 (84)](https://www.capterra.com/p/201357/On-Page/reviews/)

Starting price

$590.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/201357/On-Page/)

[View all alternatives](https://www.capterra.com/p/151863/Akeneo-PIM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

4.5 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Third-Party Integrations

4.0 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Digital Asset Management

3.8 (18)

50.00% of 18 reviewers that rated this feature as important or highly important

Manage digital assets

Data Quality Control

4.1 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Establish guidelines about how much and what kind of data can be stored in the repository

Data Modeling

4.3 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Conceptual model of how data items relate to each other

Search/Filter

4.5 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Akeneo Product Cloud 56 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Share access to files and assets with individuals

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Integration with content management software

Provides a channel for team members to share media files, communicate, and work together

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Automatically suggest related, complementary or add-on items to customers

Add customized logos and colors to align with company branding

Create labels for products that contain required information such as colors, sizes, dates, etc.

Analyze survey results via statistical testing or crosstabs directly within the software

Connect to big data sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Move from one database to another, or upgrade the version of database software being used

Conceptual model of how data items relate to each other

Establish guidelines about how much and what kind of data can be stored in the repository

Partially or fully automated creation of formatted publications from unformatted data

Manage digital assets

Manage product specific documents in a categorized order

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Convert files to a different format

Intended to be used by manufacturers

Store and manage images

Configure publication's layout before publishing

Adapt content to display differently based on viewer location

Verify, organize, manage & store enterprise data assets in a centralized repository

The activity of promoting the sale of goods at retail

Collect and maintain structured information that describes data or content

Access the system via a mobile application

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

An online catalog of inventory that customers can view

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Compare multiple products based on their features, capabilities, pricing, etc.

Capture, organize and track product-specific data and information in a centralized location

Ensure that quality requirements and standards are met across production processes

View and track pertinent metrics to find patterns and gain insights from data

Manage and enforce usage rights and permissions for digital assets

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (40)

4.5

Based on 40 reviews

## Pricing

Value for money

4.4 (34)

Free Trial

Free Version

Growth Package

$45,000

It includes:

-   Data Architect Agent
-   Composable Products
-   AI-Powered Description Generation & Asset Extraction

Value for money

4.4 (34)

4.4

Based on 34 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Shopware](https://www.capterra.com/p/145605/Shopware/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (32)

4.5

Based on 32 reviews

## User reviews

Overall rating

4.8

Based on 40 reviews

Filter by rating

5(30)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TH

Tobias H.

Business Applications

Chemicals

### "Streamlined and User-Friendly PIM Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

Overall, my experience with Akeneo Product Cloud has been positive. It's intuitive, streamlines product information management, and greatly improves collaboration across teams. While advanced customization can be complex, its usability and scalability make it a strong choice for growing businesses.

Pros

Akeneo is incredibly user-friendly, making product data management simple and efficient.

Cons

The least appealing aspect of Akeneo is its complexity when customizing integrations.

Alternatives considered

[Censhare](https://www.capterra.com/p/126537/censhare-Digital-Experience-Platform/)

[Pimcore](https://www.capterra.com/p/132854/pimcore/)

Reasons for choosing Akeneo Product Cloud

Usability and flexibility of solution as well as solution fit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2025

Tobias, thank you so much for taking the time to share your feedback! We truly appreciate your support and are so glad to hear about your experience with Akeneo.

MD

Maurice D.

Comptable

Accounting

### "Akeneo Product Cloud un logiciel d'e-commerce "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 29, 2023

Pros

C'est un logiciel facile à prendre et à utiliser , dont son utilisation assure le développement d'e-commerce.

Cons

Je ne rencontre de difficulté au cours de l'utilisation de ce logiciel , de plus il très préférable pour les entreprises dans le domaine d'e-commerce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

PRODUCT MANAGER

Furniture

### "Akeneo "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 16, 2023

Pros

When you have a lot of data is really important to have a UI and UX that makes you accomplish your objectives.

Cons

Sometimes the product label seems to be complicated

Switched from

[Ready Pro](https://www.capterra.com/p/126791/Ready-Pro/)

Integration with Magento

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Garreth T.

Merchandise Support Manager

Retail

### "Excellent PIM Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 16, 2023

We've been very happy with the solution.

Pros

The product completeness and data quality features make it really easy to manage data quality per channel. The ease of use of the platform for unique views & filters makes it easy to identify and fix products that have data issues.

Cons

Workflows could use some work from an enterprise perspective.

Alternatives considered

[Product 360](https://www.capterra.com/p/152186/Product-360/)

[inriver PIM](https://www.capterra.com/p/151868/inRiver-PIM/)

Reasons for choosing Akeneo Product Cloud

Akeneo suited our use case the best.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Garreth, Thank you for your review. So great to hear about your ease of use from the platform. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

PG

Patricia G.

IT Master Data

Retail

### "PIM project"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 15, 2023

Still learning new processing and creation of data

Pros

Accessibility, visualization and effectiveness.

Cons

When executing reports are not accurate on the desired fields

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Patricia, Thank you for your review. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

FH

Forrest H.

eCommerce Operations Coordinator

Retail

### "Title of my Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 15, 2023

Pros

Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.

Cons

Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly.

Switched from

[AbleCommerce](https://www.capterra.com/p/87413/AbleCommerce/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Forrest, Thank you for your review. So great to hear about your migration to Akeneo. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

AU

Anonymous User

Digital Projects Manager

Mechanical or Industrial Engineering

### "Great fit for our needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 15, 2023

PIM as a source of truth with one/global space to store, update product information is what we were looking for. Managing product data is much easier and product information updates can be done much quicker thanks to linked channels.

Pros

Capacity to link to ERP, internal software. To host product information in organized way with insights to data quality score. Workflows and approval process based on role & permission set.

Cons

Changing/editing attributes after they have been created is kind of headache. As well "reference entity like" feature for set of attributes would make our jobs easier.

Alternatives considered

[Pimcore](https://www.capterra.com/p/132854/pimcore/)

[inriver PIM](https://www.capterra.com/p/151868/inRiver-PIM/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Trenton T.

Product Manager

Mechanical or Industrial Engineering

### "Fantastic PIM software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 14, 2023

We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers' eCommerce sites, a new automation platform, and internal data analytics tools. We're very happy and would recommend Akeneo to anyone who asked.

Pros

Akeneo is incredibly easy to use. Structuring our data and managing improvements to it has great improved our internal product data practices. Syndication is also a piece of cake with customizable export profiles and scheduling. Uploads into the system are also very straight forward.

Cons

My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves. This is a testament to how easy to use it is. Our integration with our DAM, Aprimo, was also challenging because it was the first integration between these two systems.

Alternatives considered

[Salsify](https://www.capterra.com/p/147254/Salsify/)

[Catsy](https://www.capterra.com/p/7464/Catsy/)

[STEP](https://www.capterra.com/p/113433/STEP/)

[Pimcore](https://www.capterra.com/p/132854/pimcore/)

Reasons for choosing Akeneo Product Cloud

Ease of use, primarily. Cost was less of a concern.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Hello Trent, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Sabrina C.

Business Process Owner

Accounting

### "Akeneo, the Hercules to our product issues Hydra "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 14, 2023

Pros

The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations.

Cons

No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us.

Switched from

[MediaBeacon](https://www.capterra.com/p/60789/MediaBeacon/)

Reasons for choosing Akeneo Product Cloud

See above

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Hello Sabrina, Thank you for your review! So great to hear how Akeneo is you Hercules. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

DF

Daniel F.

Product Manager

Furniture

### "A game changer for your products"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2023

We historically managed product data from our ERP. This resulted in weak structures and complex processes who played well at older company stages, but did not at current scale. PIM adoption has been not just another third-party component on our platform, but the opportunity to unload the ERP from responsibilities that never had to be there, as well to sanitize a degraded product data.

Pros

Helped us on establishing a healthy product data with the proposed concepts and structures. The product enrichment process turned into a more friendly and meaningful task, valuating the work of involved people. The offered support is freaking excellent, we got the answers needed during adoption in a very reasonable time, with a very comprehensive language.

Cons

The assets management and translation processes offered out of the box did not cover our current range of necessities, so we opted for integration other tools to complete them all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Daniel, Thank you for your review. So great to hear how Akeneo has been such a game changer! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

[View all Reviews](https://www.capterra.com/p/151863/Akeneo-PIM/reviews/)

Popular comparisons

[On Page vs Akeneo Product Cloud](https://www.capterra.com/compare/151863-201357/Akeneo-PIM-vs-On-Page)

[Sales Layer vs Akeneo Product Cloud](https://www.capterra.com/compare/151863-170183/Akeneo-PIM-vs-sales-layer) 

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