# Page 7 | Lattice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Lattice the right Performance Management System solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151676/Lattice/reviews

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Lattice

4.5 (203)

[View alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/)

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Last updated March 3rd, 2026

# Page 7 - Reviews of Lattice

## Showing most helpful reviews

Showing 151-175 of 203 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
BDR  
Renewables & Environment  
Used the software for: 6-12 months

### "Lattice isn't like lettuce "

November 10, 2020

5.0

I honestly don't think this software is robust and just seems very limited.

Pros

It's easy to use. You can jump on it with no knowledge and no need to research anything. UX is very simple.

Cons

It seems quite limited to me in terms of features and rather bland. I don't see how this software stands out.

Review Source

AB

Adam B.  
Makreting Ops Manager  
Computer Software  
Used the software for: 6-12 months

### "Overall, they're pretty good and better than most other vendors in the space."

June 10, 2017

4.0

Pros

The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

Cons

While the demographic scoring is really good, they have a tough time mixing in behavioral scoring into a single score/rank. Typically they have to create another field and then combine the 2 scores for something like A-1, B3, D1, etc. It would also be nice if Sales had some behavioral insights that showed them what behavior the lead did that gave them the score they have.

Review Source

AC

Ariell C.  
CX Associate  
Retail  
Used the software for: 6-12 months

### "Easy and Innovative"

November 5, 2019

5.0

With Lattice it's harder to forget to do performance reviews because of the reminder emails and it being front and center on the website. Also, since the questions are so clear and easy to understand it's easy to get the reviews taken care of without losing much of your day!

Pros

I love how simple and straight forward it is to use! It really streamlines the performance review process and makes it so easy to access everything because it's all in one site. The reviews I've done through lattice have been easy to navigate and clear. It's nice to have one central place to go to in order to submit reviews instead of having to juggle multiple documents or pages for different reviews.

Cons

I think the only complaint that I can think of is that sometimes the frequency of the reminder emails felt like a little much. However, that being said, without those emails it's very likely that the performance reviews would have slipped my mind until the last minute. Other than that I have enjoyed my experience so far and found it fairly innovative and easy to use.

Review Source

Taddes K.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Lattice is a great platform for growth"

November 21, 2018

5.0

We use lattice at work to keep track of goals, possible improvements and feedback company wide.

Pros

Lattice has a terrific user interface and intuitive features that make it easy to track your goals, amend them and move into the directions of self-improvement and innovation. Our company uses this as a means of providing feedback, planning meetings, etc. As a result, everything is integrated in one central place, making it a great tool for growth.

Cons

Not really anything. At first, getting the hang of its features and utilizing it seemed like a drag, but it's miles ahead of other types of similar software in this class.

Review Source

VR

Verified Reviewer  
Director of Engineering  
Information Technology and Services  
Used the software for: 6-12 months

### "Worst software I've ever been forced to use"

September 9, 2021

1.0

Painful.

Pros

Nothing. It's a random collection of ill-thought through concepts.

Cons

Using this software requires knowledge of "tricks" in order to do the most basic things. Accessing and editing OKRs requires knowledge of "easter eggs" in order to find screens that allow basic aspects of them to be edited. This product seems to be a collection of disjointed attempts to provide functionality - no doubt the result of "pure agile" software development with no design or upfront thought. It's a worst-of-both-worlds mix of static web-1.0 with annoying highly sparse UI design.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Forced by HR.

Review Source

MA

Mark A.  
Product Marketing Manager  
Media Production  
Used the software for: Less than 6 months

### "Like BambooHR, but Better for Updates and 1 on 1"

May 3, 2021

5.0

Pros

Our organization recently started using Lattice to track feedback (great feature), 1 on 1s and weekly updates (after previously relying on a variety of other solutions like Asana or a Google Doc) and I’ve enjoyed the switch. The fact that unresolved talking points or objectives automatically roll into following 1 on 1’s seems so simple but in my opinion is a real game changer (nothing ever get missed week to week). We will soon be rolling out performance management (currently handled by BambooHR) and career growth and I’m looking forward to taking advantage of those features.

Cons

I did find jumping between updates and 1 on 1s a bit clunky at times. The UI/UX for that experience specifically could be improved.

Review Source

CS

Cody S.  
Business Analyst  
Information Services  
Used the software for: 6-12 months

### "Transparent goal and OKR management made easy"

July 29, 2021

5.0

Pros

Lattice has been great for aligning with colleagues in and outside of their respective teams when it comes to achieving bigger picture goals of the organization. It's been super helpful to see how we're doing as a company with meeting our goals that have a big impact.

Cons

Lattice's alert system could be better when it comes to quickly approaching or lapsed deadlines. Getting a proactive email and being able to control who gets those emails would be helpful in improving the apps transparency. This should also extend into Slack alerts.

Review Source

PS

Pauline S.  
CS Operations Senior Manager  
Computer Software  
Used the software for: 1-2 years

### "Great features but sometimes difficult to find things"

July 21, 2021

5.0

It's nice to have everything in one place, especially the 1:1s.

Pros

Everything is at the same place: 1:1s, quarterly and annual reviews, and peers feedback. Overall a nice product.

Cons

It's sometimes difficult to find all the information when filling in some reviews. When an employee switches from a team to another, the new manager has access to all the employee's past reviews but the former manager loses everything so there's no 'transitioning period' where both the former and the new manager could have access to the past reviews for a limited time. OKRs are difficult to manage in Lattice.

Review Source

BB

Ben B.  
Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A great solution to track OKRs"

April 28, 2019

4.0

We use Lattice to track OKRs across our company.

Pros

I like how Lattice organizes OKRs by team in a central place, and then how managers can connect individual team members' OKRs to milestones. It's a pretty simple solution, but it's so much better than systems I've used in the past. Also, a simple feature I really enjoy is the Slack integration. Every time our team makes progress toward an OKR, it automatically sends a message to a dedicated Slack channel. This makes staying up to date very easy.

Cons

Sometimes Lattice can be confusing, in that OKRs from different users are hard to visualize within they're larger context. I wish there was a view that arranged OKRs into an org chart of some kind, but so far I've not been able to find anything other than the traditional nested-list view. It's not ideal, but in many circumstances it's probably fine.

Review Source

TT

Tyler T.  
Student  
Education Management  
Used the software for: 6-12 months

### "Overall good software but could use some improvements"

December 27, 2022

5.0

Overall it is a good software to track goals and performance feedback.

Pros

It was efficient and effective in keeping track of goals. I like that there were multiple ways I could measure the achievement of goals, and that there were different categories and subcategories I could set my goals as.

Cons

I did not like how there were constant reminders to update goals every quarter. I think it should have simply carried over and not said it was a goal from the previous quarter.

Review Source

AC

Anna C.  
Order Opener  
Real Estate  
Used the software for: 6-12 months

### "Easy to use and update employees"

April 4, 2022

4.0

Pros

I like being notified within Slack via the Lattice app integration when meeting with supervisors are and what is on the agenda

Cons

Subtasks within OKR building could be more functional

Review Source

Emile L.  
BDR  
Computer Software  
Used the software for: Less than 6 months

### "Lattice is great "

November 20, 2020

5.0

Pros

Super well-integrated and glitch-free design. You can tell the software engineers are perfectionists here. Lattice really helps with overall management with your other colleagues, setting up meetings with to-do lists contained within. It also integrates nicely with slack.

Cons

Nothing I have to complain about here. I also don't use it as much as the other software, so if I find anything down the line, I'll update my review.

Review Source

HS

Hilary S.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for tracking team performance and staying on task"

July 6, 2021

4.0

I think it's a great tool for growing teams and creates a lot of transparency and cooperation for growing organizations.

Pros

Lattice is a great all-around tool for team management. It's great to be able to run things like Performance Reviews, OKRs and seeing an Org Chart all in one place. It's definitely a one-stop shop in that regard.

Cons

I find it can be a bit cumbersome clicking through all of the various layers of an OKR. It's not the most intuitive experience.

Review Source

VR

Verified Reviewer  
Designer  
Plastics  
Used the software for: Less than 6 months

### "Lattice is a great tool for broad goal setting"

February 27, 2020

5.0

Overall, lattice is a great tool for broad strokes goal tracking

Pros

Lattice provides an easy way to stay on track with overall company or team goals. We use it to track our general progress towards KPIs without including all the nitty gritty details.

Cons

The filter and search function is not very intuitive, but this could boil down to user error rather than faulty functionality.

Review Source

MD

Margaret D.  
VP Finance  
Computer Software  
Used the software for: 2+ years

### "Lattice is easy to use"

January 20, 2023

4.0

Very positive

Pros

Easy to use for employees and very easy to administer for HR team

Cons

Reporting is not entirely customizable. I wish i could write and format my own reporting.

Review Source

SB

Sam B.  
supply chain  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good tool for employee feedback management"

November 6, 2023

5.0

Pros

I use Lattice for team's performance reviews and track goals

Cons

Nothing specific I would like to highlight

Review Source

CJ

Caleb J.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Lattice - Pulse Check Your Team"

September 8, 2022

5.0

Pros

I like Lattice, but I am not a huge fan of feedback HR software in general. It does allow my manager and I to keep our 1:1s more productive and give general feedback.

Cons

There aren't any real "cons" with Lattice. It is just something you have to keep up with depending on how involved your company is with it.

Switched from

[15Five](https://www.capterra.com/p/140437/15Five/)

unsure.

Review Source

RC

Riley C.  
Business Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Great Sales Insight and Business Intelligence Tool"

October 1, 2018

4.0

Lattice is a strong business intelligence solution to pair with Salesforce. It enables teams to better forecast their sales pipeline.

Pros

Lattice allows you to forecast and gain key insights into how your sales and business development team is performing to target. Integrates well with Salesforce CRM.

Cons

Lattice does take some time to use and set up when configuring reports and insights.

Review Source

KF

Kyle F.  
IT Team Lead  
Computer Software  
Used the software for: 1-2 years

### "Reviews finally not a pain"

February 23, 2020

5.0

Pros

Finally, an easy, straight forward way to handle the reviews and 1:1's with your employees.

Cons

Some little UI bugs.. like missing the ability to cancel meetings once they are created and etc.

Review Source

VR

Verified Reviewer  
Project Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good HR supplement"

December 4, 2019

5.0

Lattice is our HR supplemental tool and so far the team seems to be enjoying it.

Pros

Love that trackable 1:1s and the ability to leave reviews for my colleagues - if to them directly OR to their manager.

Cons

It' quite simple so I just see the potential for so much more functionality. Other than that I don't see that many flaws.

Review Source

CJ

Chris J.  
Account Executive  
Insurance  
Used the software for: 6-12 months

### "All-In-One Performance Management"

January 11, 2018

5.0

Pros

Our company had tried out several different systems and no company seemed to align with what we were looking for. After a few months of trial and error with other systems we purchased this software. It was exactly what we were looking for in performance reviews. It integrated with our HRIS. The UI is there. It's super easy to use. The analytics are awesome. Peer feedback is a breeze. This is exactly what we were hoping to find. Great product. Great customers service. Our team has been really impressed with this company.

Review Source

AD

Alicia D.  
Director of Client Services  
Marketing and Advertising  
Used the software for: 6-12 months

### "Strong employee feedback tool"

September 8, 2021

5.0

Overall, positive experience

Pros

Easy to navigate, easy to see higher level company goals and objectives

Cons

There are many different pages, I'd prefer more views within a single dashboard.

Review Source

VR

Verified Reviewer  
Sr. Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great tool for 1:1s"

June 16, 2021

4.0

Pros

It's extremely useful how I'm notified about upcoming 1:1s and I can collaborate via email and a Slack integration

Cons

I feel like there are other capabilities and other use cases that I just have no idea about.

Review Source

JA

Jeffrey A.  
Sales manager  
Computer Software  
Used the software for: Less than 6 months

### "Helpful tool to help track communications with remote teams."

December 10, 2020

3.0

Overall Lattice has helped me to have better communications with my team.

Pros

What I like most is that it helps managers keeps track of conversations, feedback and goals for your team.

Cons

What I like least is that some features are not very self explanatory. Some of the features do require you to really understand all the different functions.

Review Source

VR

Verified Reviewer  
Paid Social Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great for keeping track of performance!"

April 9, 2021

4.0

Pros

I really enjoy using lattice within my 1on1s with my managers as it makes feedback so easy to keep track of!

Cons

Some of the features are a little bit confusing to use in how they relate to overall company goals, but nothing too bad, just takes some time to learn!

Review Source

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