# Lattice Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Lattice Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Lattice Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/151676/Lattice --- # Lattice Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2025 Written byBruno Peláez Bruno Peláez Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu... [See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lattice Lattice Overview: ### Key takeaways Insights from verified Capterra reviews Lattice helps businesses manage performance reviews, goals, and engagement in one platform. It’s widely used by small and midsize companies, especially HR teams seeking structured feedback cycles. Reviewers value its customizable review workflows and survey tools, though some cite complexity in goal tracking and reporting. Recent updates add AI-driven calibration summaries and structured improvement plans to streamline talent decisions. ### Our verdict Lattice stands out for organizations aiming to formalize performance and engagement processes without piecing together multiple tools. Its modular design offers flexibility, but layering add-ons can push costs beyond SMB averages. While some workflows, such as goal tracking, require extra setup, recent AI-driven calibration and planning updates help reduce friction and keep talent decisions timely. Top alternative Featured Overall rating Based on 204 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $10 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lattice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lattice.com/&name=Lattice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lattice 4.5 (204) VS. [4.3 (1,830)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $10 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (204) Ease Of Use 4.3 (1,829) Value For Money 4.4 (127) Value For Money 4.2 (1,492) Customer Service 4.5 (134) Customer Service 4.1 (1,562) ## Lattice alternatives [4.6 (3,237)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (176)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (13,555)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (4,676)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/) ## Who uses Lattice? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Lattice's interface Lattice’s interface is generally intuitive for managing reviews and feedback, but several users note navigation requires extra clicks and some settings feel buried. While the layout supports structured workflows, configuring advanced options or generating detailed reports can feel cumbersome for admins. 2+ Bruno Peláez Senior Content Analyst Navigation in Lattice works well for routine tasks such as reviews and updates, but users highlight friction when customizing templates or accessing deeper reporting. Expect a smooth experience for core functions, yet plan extra time for setup and admin training to avoid workflow slowdowns. Ease of Use 4.5 (204) 4.5 Based on 204 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Lattice keeps reviews, surveys, and goal tracking connected in one flow. It saves time on coordination and gives managers the context they need to act quickly, close gaps, and keep feedback conversations moving without losing focus. Features 4.3 (204) 4.3 Based on 204 reviews The Lattice features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from All reviews, highlighting recurring strengths that affect speed, clarity, and coordination in routine performance workflows. Performance review management 4.3 (56) 56 reviewers rated this feature Centralizes review cycles with customizable templates and questions, supports dotted-line input and manager changes mid-cycle, and ties in reminders and reporting for on-time completion; reduces spreadsheet work through admin controls and Slack alerts. Self-assessment 4.3 (35) 35 reviewers rated this feature Enables employees to reflect on their own performance during review cycles using customizable templates. Self-reviews help individuals assess progress, identify growth areas, and prepare for manager discussions, creating a foundation for more balanced and informed evaluations across the organization. Surveys and feedback 4.2 (38) 38 reviewers rated this feature Builds engagement programs with configurable surveys, scheduled pulses, and optional anonymity, records feedback and responses in one place, and uses Slack or Teams reminders to drive participation; results and statistics enable quick sentiment reads and action plans. Performance management 4.0 (27) 27 reviewers rated this feature Provides a complete framework for managing employee performance through customizable review cycles, automated workflows, and integrated goal tracking. It supports continuous feedback, analytics, and calibration tools, helping organizations align individual contributions with business objectives efficiently. 360-degree feedback 3.8 (20) 20 reviewers rated this feature Collects input from peers, managers, and direct reports to deliver a well-rounded view of employee performance. This feature reduces bias, promotes transparency, and helps employees understand strengths and development areas, fostering collaboration and informed growth plans across teams. Ongoing performance tracking 3.8 (37) 37 reviewers rated this feature Tracks goals and progress over time with visibility to past feedback and 1:1 notes, supports OKR cycles, and nudges activity through Slack, Workday, or JIRA reminders; managers follow completion easily and keep development conversations moving. Core AI writing 0 reviewers rated this feature Suggests edits for clarity, tone, and fairness while summarizing feedback, helping reviewers craft balanced evaluations faster. It reduces rewrite time and standardizes language across cycles, so managers focus on decisions instead of wordsmithing during calibrations. Survey AI insights 0 reviewers rated this feature Turns engagement responses into instant themes with recommended actions, shortening the gap between collecting feedback and acting on it. HR teams move from spreadsheets to targeted action plans, improving follow‑through and visibility after each survey cycle. Compensation benchmarking 0 reviewers rated this feature Provides access to benchmarking data to inform pay decisions. HR can compare ranges to market signals, calibrate offers and adjustments, and communicate rationale with confidence during cycles, improving consistency across roles and locations company‑wide. Employee health analytics 0 reviewers rated this feature Surfaces turnover risk and the drivers behind it, so leaders prioritize interventions where they matter most. Pairing this signal with performance data supports timely retention steps, from manager coaching to role moves, before issues escalate in teams. Performance improvement plans 0 reviewers rated this feature Adds structured PIP workflows with HR‑approved templates, approvals, collaborator access, progress tracking, exportable packets, and audit‑ready logs, giving managers a consistent way to address issues and document outcomes in one place. Compensation workflows 0 reviewers rated this feature Introduces two‑way visibility, single‑editor control, admin submit on behalf, auto‑completing approvals, defaults, clearer tracking visuals, notifications, and weighted review scores in budgeting to speed decisions and reduce rework during cycles. Analytics charts 0 reviewers rated this feature Replaces Explorer with a cleaner home for analysis, enabling faster starts with templates, simpler search across saved charts, and custom builds, so HR teams surface insights and answer questions with less navigation, fewer clicks, and lighter setup overhead. All key features (101) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 78.57% of 28 reviewers that rated this feature as important or highly important Collects input from peers, managers, and direct reports to deliver a well-rounded view of employee performance. This feature reduces bias, promotes transparency, and helps employees understand strengths and development areas, fostering collaboration and informed growth plans across teams. 20 reviewers rated this feature Dashboard to view the status of ongoing processes, identify current incidents and track past activities 60.00% of 10 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 100.00% of 4 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Replaces Explorer with a cleaner home for analysis, enabling faster starts with templates, simpler search across saved charts, and custom builds, so HR teams surface insights and answer questions with less navigation, fewer clicks, and lighter setup overhead. 0 reviewers rated this feature Allow reviewers to provide anonymous feedback to encourage honest conversations 75.00% of 4 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests 66.67% of 3 reviewers that rated this feature as important or highly important Compare key metrics for the business against prominent players in the industry 0% of 0 reviewers... Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts 100.00% of 1 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 0% of 0 reviewers... Process of enhancing skills & experiences for continuous professional growth & advancement 0% of 0 reviewers... Leave comments and notes on documents for others to view 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 66.67% of 3 reviewers that rated this feature as important or highly important Provides access to benchmarking data to inform pay decisions. HR can compare ranges to market signals, calibrate offers and adjustments, and communicate rationale with confidence during cycles, improving consistency across roles and locations company‑wide. 0 reviewers rated this feature Manages compensation such as salary, bonus, and benefits processes, aligning with policies 0% of 0 reviewers... Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels 0% of 0 reviewers... Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits 0% of 0 reviewers... Introduces two‑way visibility, single‑editor control, admin submit on behalf, auto‑completing approvals, defaults, clearer tracking visuals, notifications, and weighted review scores in budgeting to speed decisions and reduce rework during cycles. 0 reviewers rated this feature Catalog, manage, and develop employee skill sets 75.00% of 4 reviewers that rated this feature as important or highly important Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times 0% of 0 reviewers... Suggests edits for clarity, tone, and fairness while summarizing feedback, helping reviewers craft balanced evaluations faster. It reduces rewrite time and standardizes language across cycles, so managers focus on decisions instead of wordsmithing during calibrations. 0 reviewers rated this feature Alter the layout and content of dashboards 0% of 0 reviewers... Customize contracts and forms to collect specific information 0% of 0 reviewers... Tailored or customizable questions for more targeted and relevant data collection 120.00% of 10 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 100.00% of 9 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 33.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications 33.33% of 6 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Reminders sent via email 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository 77.27% of 22 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement 0% of 0 reviewers... Surfaces turnover risk and the drivers behind it, so leaders prioritize interventions where they matter most. Pairing this signal with performance data supports timely retention steps, from manager coaching to role moves, before issues escalate in teams. 0 reviewers rated this feature Track employee schedules, availability, and performance across projects and tasks 150.00% of 2 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 78.95% of 19 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance 76.92% of 13 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product 100.00% of 8 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 77.78% of 9 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals 85.71% of 14 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 71.74% of 46 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management 55.56% of 9 reviewers that rated this feature as important or highly important Manages incentive programs such as profit sharing, stock awards, and individual bonus plans 0% of 0 reviewers... Document completed by employee to assist with career and personal development to reach short term and long term goals 0% of 0 reviewers... Tracking the status of previously identified performance measurements 75.00% of 4 reviewers that rated this feature as important or highly important Organize and track educational activities 0% of 0 reviewers... Allows managers to praise, recognize skills, and give feedback to their employees 0% of 0 reviewers... Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies 0% of 0 reviewers... Access software remotely via mobile devices 100.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers 0% of 0 reviewers... Identify, track, and respond to negative feedback 25.00% of 4 reviewers that rated this feature as important or highly important Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0% of 0 reviewers... Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 100.00% of 1 reviewers that rated this feature as important or highly important Tracks goals and progress over time with visibility to past feedback and 1:1 notes, supports OKR cycles, and nudges activity through Slack, Workday, or JIRA reminders; managers follow completion easily and keep development conversations moving. 37 reviewers rated this feature Diagram that shows the structure of an organization and the relationships between parts 0% of 0 reviewers... Manage employee salary processes, data, taxes, and records administration efficiently 75.00% of 4 reviewers that rated this feature as important or highly important Peer/teammate feedback and review on individual's performance 0.00% of 2 reviewers that rated this feature as important or highly important Allows employees to praise one another in a social network-like feed visible to the whole organization 84.62% of 13 reviewers that rated this feature as important or highly important Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Adds structured PIP workflows with HR‑approved templates, approvals, collaborator access, progress tracking, exportable packets, and audit‑ready logs, giving managers a consistent way to address issues and document outcomes in one place. 0 reviewers rated this feature Provides a complete framework for managing employee performance through customizable review cycles, automated workflows, and integrated goal tracking. It supports continuous feedback, analytics, and calibration tools, helping organizations align individual contributions with business objectives efficiently. 27 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 71.43% of 14 reviewers that rated this feature as important or highly important Centralizes review cycles with customizable templates and questions, supports dotted-line input and manager changes mid-cycle, and ties in reminders and reporting for on-time completion; reduces spreadsheet work through admin controls and Slack alerts. 56 reviewers rated this feature Arrange tasks based on the level of priority or urgency 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 63.64% of 22 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group 100.00% of 2 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews 100.00% of 1 reviewers that rated this feature as important or highly important Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal 200.00% of 1 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Analyze and gain insights into data in real-time 100.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 80.00% of 10 reviewers that rated this feature as important or highly important Active reporting of data and metrics 50.00% of 2 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 133.33% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 87.50% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 61.54% of 13 reviewers that rated this feature as important or highly important Follow the progression of a task associated with performance reviews 200.00% of 1 reviewers that rated this feature as important or highly important Budgets, benchmarks and tracks all salary processes and associated costs 100.00% of 3 reviewers that rated this feature as important or highly important An individual's evaluation of his or her own strengths, weaknesses, and skills 73.68% of 38 reviewers that rated this feature as important or highly important Enables employees to reflect on their own performance during review cycles using customizable templates. Self-reviews help individuals assess progress, identify growth areas, and prepare for manager discussions, creating a foundation for more balanced and informed evaluations across the organization. 35 reviewers rated this feature Allow users to access multiple services after entering their login credentials once 0% of 0 reviewers... Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks 88.89% of 9 reviewers that rated this feature as important or highly important At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them 25.00% of 4 reviewers that rated this feature as important or highly important Planning, tracking and developing internal talent for future key position filling 0% of 0 reviewers... Turns engagement responses into instant themes with recommended actions, shortening the gap between collecting feedback and acting on it. HR teams move from spreadsheets to targeted action plans, improving follow‑through and visibility after each survey cycle. 0 reviewers rated this feature Create and manage surveys 100.00% of 2 reviewers that rated this feature as important or highly important Create and administer polls and surveys 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 84.78% of 46 reviewers that rated this feature as important or highly important Builds engagement programs with configurable surveys, scheduled pulses, and optional anonymity, records feedback and responses in one place, and uses Slack or Teams reminders to drive participation; results and statistics enable quick sentiment reads and action plans. 38 reviewers rated this feature Integrate with Talent Managment software to better track learners progress and training sessions 0% of 0 reviewers... Create, manage and track all task activities and progression 75.00% of 4 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 93.75% of 16 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 0% of 0 reviewers... Track employee/learner's progression through training programs 100.00% of 2 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data 0% of 0 reviewers... Assess skills, outcomes and results using preset metrics and averages 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 20.00% of 5 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Lattice keeps reviews, surveys, and goal tracking connected in one flow. It saves time on coordination and gives managers the context they need to act quickly, close gaps, and keep feedback conversations moving without losing focus. Features 4.3 (204) 4.3 Based on 204 reviews ## Pricing Value for money 4.4 (127) [View pricing plan details](https://www.capterra.com/p/151676/Lattice/pricing/) HRIS $10.00 Per User,Per Month It includes: - Employee Record - Report Builder - Onboarding - Workflows Talent Management $11.00 Per User,Per Month It includes: - Performance Reviews - Feedback & Praise - Talent Reviews - Goals & OKRs Value for money 4.4 (127) 4.4 Based on 127 reviews ## Integrations Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (134) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (134) 4.5 Based on 134 reviews ## User reviews Overall rating 4.5 Based on 204 reviews Filter by rating 5(121) 4(67) 3(12) 2(3) 1(1) Mentioned topic Sorted by most recent Tyra O. People Operations Specialist Computer Software ### "Enjoyable to work with! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2026 Overall, I really enjoyed working with Lattice, and I wish we had kept them on our tech stack. I was sad to hear we made the decision to move away from them. Pros I liked how intuitive the high-level layout of Lattice is. I specifically really like the 1:1 capability and got really comfortable in that format. I also think their 360 review capability is awesome-- reviews and surveys always felt very personalized and smooth. Cons The goals framework is very confusing. I feel that there's almost too much capability in terms of tying goals back to each other-- they just get twisted around in circles instead of a nice hierarchy, which I believe is the desired outcome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Hannah C. LMFT Hospital & Health Care ### "Seamless place for all things workflow related " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 28, 2026 Pros Lattice is a helpful way to manage workflow questions, create weekly workflow summaries, and to manage meetings and agendas. Cons I wish it had more features and trainings offered for their services offered. Sometimes I stumble upon new things that the service can do and wish I’d known sooner about particular details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Rakhi V. QA Information Technology and Services ### "Lattice Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 25, 2026 It has been positive because it brings structure and consistency to performance conversations—goals, feedback, and reviews are all captured in one place, which makes it easier to stay aligned on expectations and track progress over time. It also helps reduce ambiguity during review cycles since context and history are easy to refer back to. Pros it keeps performance conversations structured and consistent—goals, feedback, and reviews are all in one place, so nothing gets lost across chats or docs. It also makes it easy to track progress over time and stay aligned on expectations, which helps reviews feel more objective and actionable. Cons Some workflows (goals, check-ins, review steps) can feel click-heavy and time-consuming, especially when you’re just trying to make a small update quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michael H. Sales and Support Information Technology and Services ### "Does a lot, if you can find it!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 21, 2026 Overall, I'd recommend it, but I'd warn you that it has a bit of a learning curve in terms of where to click and certain features being buried or hard to find. Pros It does a ton - employee reviews, 1:1 meeting tracking, employee org chart, employee feedback, performance summaries. Cons Something isn't quite right about the navigation. I find it easy to get lost and hard to find the right features or submenus I want to be in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Conor C. Bitcoin Adoption Specialist Financial Services ### "A Helpful System for Visibility and Recognition" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 1, 2026 Overall, my experience with Lattice was positive. It worked best as a system of record for accomplishments, feedback, and recognition. When used consistently, it made work more visible, encouraged accountability, and supported growth conversations. Like most tools, its effectiveness depended on how intentionally it was used by managers and teams. Pros It was nice having a clear system to regularly share what I was working on and what I had accomplished each week. Posting updates helped me make my work visible and track progress over time, and that directly helped when it came to promotions and performance conversations. I also really liked that Lattice was connected to Slack. Being able to give teammates praise publicly and receive praise in return made recognition feel natural and timely instead of forced or delayed. Cons At times, parts of Lattice felt a bit rigid and process-heavy. Some workflows seemed more about checking a box than having a meaningful conversation, especially if the team was already aligned. Notifications could also pile up and start to feel noisy, which made it easier to tune them out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Paulo G. Se. Qa Automation Engineer Information Technology and Services ### "Good tool to manage work objectives" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 It is a great tool to get feedback from colleagues and managers regarding your tasks, objectives and progress Pros the easy way you can determine your objectives and monitor results through the whole year allowing peer review to improve your performance Cons it requires too much training to get full usability and pricing becomes high when add-ons are required Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James L. Director of Finance Computer Software ### "A great tool for people management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 20, 2025 It has been a great experience having an easy to use platform that help drive employee engagement, better internal communication, and is an excellent at helping managers oversee their teams. Pros Lattice has been a great tool to help manage the team, have effective communication as a group, and individually, conduct performance reviews, and give the team a greater sense that the company truly cares about their development as employees. Cons I think the thing that is most challenging about Lattice is that many of the feature are great, but the pricing for them outweighs the potential benefit given the size of our organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HR Generalist Non-Profit Organization Management ### "Multi Year Lattice User (Non Profit)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2025 Overall, we've been using Lattice for 3+ years and have continued to renew each year. I do see them growing in the right direction. Pros I really like the 1:1 feature, Updates, and Performance Management features. These are pretty intuitive to get set up and have been really helpful across the company. I like the automations in data within Performance Management and Employee Surveys. Cons We tried to implement Grow and I found it confusing and hard to connect to our unique and smaller org. I also have a few small product ticks about easily downloading info or implementing a signing feature to performance reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Colin J. IT Operations Manager Information Technology and Services ### "Performance tool with customization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2025 It is good, based on user experience, value for money, integration with HRIS, navigating through new appraisal documents. Pros Easy to navigate, UI, then user friendly for 1:1's agenda to update and keep track. Retain all appraisal docs. in one platform. Cons When someone resigns as a manager then HR has to export records as we cannot update record to move files within the accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HD Hannah D. Employee Experience Specialist Marketing and Advertising ### "Worth It for your employees " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 5, 2025 I use it weekly/sometimes daily for employee goals, anniversaries, birthdays, and 1 on 1 conversations between employees and managers. Pros I love that lattice has a motivating presence. It easily tracks employee goals and keeps them on track to continue growth. It makes planning goals very easy with its user friendly templates. Cons I have not discovered anything negative about lattice yet. Our entire company uses it for meetings and career track alignment. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) did not have all the necessary components we were looking for, did not make tracking employee goals very easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151676/Lattice/reviews/) ## FAQs Lattice starts at $11 per user/month for Talent Management. Add-ons like Engagement (+$4), Grow (+$4), and Compensation (+$6). HRIS solution starts at $10, with Payroll (+$6) and Time Tracking (+$2) available separately. Lattice includes tools for reviews, feedback, 1:1s, goal tracking, and improvement plans. It helps HR teams run structured cycles and align employee development with business goals. Lattice integrates with HRIS, payroll, and productivity tools such as ADP, Gusto, BambooHR, Slack, Google Suite, LEVER, and Jira. These connections help sync data and automate workflows. Yes. Lattice is used by many small businesses to manage performance reviews, track goals, and improve engagement. Its modular plans help teams scale features as needed. Lattice HRIS helps manage employee records, onboarding, time off, and workflows. It supports permissions, reporting, and integrates with payroll systems. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Lattice’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [What Is a Performance Management System?](https://www.capterra.com/resources/what-is-performance-management-system/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [Paylocity vs Lattice](https://www.capterra.com/compare/86714-151676/WebPay-vs-Lattice)[BambooHR vs Lattice](https://www.capterra.com/compare/110968-151676/BambooHR-vs-Lattice)[Qulture.Rocks vs Lattice](https://www.capterra.com/compare/151676-192315/Lattice-vs-Qulture-Rocks)[PerformYard vs Lattice](https://www.capterra.com/compare/151676-155747/Lattice-vs-PerformYard-Talent)[Asana vs Lattice](https://www.capterra.com/compare/151676-184581/Lattice-vs-Asana-PM)[AssessTEAM vs Lattice](https://www.capterra.com/compare/151676-153662/Lattice-vs-AssessTEAM-Employee-evaluation-on-the-cloud)[Rippling vs Lattice](https://www.capterra.com/compare/151676-172127/Lattice-vs-Rippling)[Dayforce HCM vs Lattice](https://www.capterra.com/compare/151676-205376/Lattice-vs-Dayforce-HCM)[Leapsome vs Lattice](https://www.capterra.com/compare/151676-169660/Lattice-vs-Leapsome) [ADP Workforce Now vs Lattice](https://www.capterra.com/compare/151676-155895/Lattice-vs-WorkforceNow)[Workday HCM vs Lattice](https://www.capterra.com/compare/66908-151676/Workday-HCM-vs-Lattice)[NEOGOV vs Lattice](https://www.capterra.com/compare/151676-248680/Lattice-vs-NEOGOV)[Culture Amp vs Lattice](https://www.capterra.com/compare/151676-154170/Lattice-vs-Employee-Effectiveness)[Paycor vs Lattice](https://www.capterra.com/compare/133745-151676/Paycor-Perform-vs-Lattice)[Teamflect vs Lattice](https://www.capterra.com/compare/151676-234380/Lattice-vs-Teamflect)[HiBob vs Lattice](https://www.capterra.com/compare/151676-156106/Lattice-vs-Hibob)[Quantum Workplace vs Lattice](https://www.capterra.com/compare/150237-151676/Recognition-vs-Lattice)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)