# Upper Hand Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Upper Hand Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/151570/Upper-Hand --- # Upper Hand Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Upper Hand ## What is Upper Hand? Upper Hand is the leading scheduling software for sports and fitness businesses. Sports coaches and trainers, academies, facilities, and fitness studios use Upper Hand to manage all of their scheduling needs - from lessons, camps and clinics, staff availability, managing resources, and more. Customize your ideal scheduling workflow and empower your clients to book from anywhere with a mobile app that provides a premium scheduling experience. ## What is Upper Hand used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Calendar](https://www.capterra.com/calendar-software/) Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 77% Neutral 12% Negative 11% Starting price $79 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upper Hand?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://upperhand.com/&name=Upper Hand) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upper Hand 4.1 (110) VS. [4.5 (176)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (110) Ease Of Use 4.5 (2,971) Value For Money 4.0 (103) Value For Money 4.4 (2,050) Customer Service 4.3 (104) Customer Service 4.5 (2,279) ## Upper Hand alternatives [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (3,626)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (351)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151570/Upper-Hand/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.3 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Calendar Management 3.8 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 3.9 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Member Database 4.3 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Real-time Scheduling 4.5 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Membership Renewals 4.3 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Upper Hand 129 features Manage and track employee attendance Stored list of contacts and groups Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Manage and track high-value assets including office equipment, furniture & more Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Designed for dance studios Intended for sports & fitness gyms For martial arts classes and studios Designed for yoga and pilates studios Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location A central repository to manage branding content across franchisees. Register a group/batch of attendees Automatically find mutually available meeting time slots across multiple calendars Designed for trainers who offer online and in-person sessions Designed for trainers who offer in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Centralizing administrative & communication processes of an organization's members Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Portal for parents to see and update childrens' info, track progress & more Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Receive data and information in real time Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Streamline royalty relationship management via payment processing, lease tracking, reporting, and more. Define, track, and/or automate sales activities and sales processes Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Manage occupancy and space utilization in facilities and buildings Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.8 (110) 3.8 Based on 110 reviews ## Pricing Value for money 4.0 (103) [View pricing plan details](https://www.capterra.com/p/151570/Upper-Hand/pricing/) Start - For independent coaches and trainers $79.00 Flat Rate,Per Month It includes: - Advanced Registration & Scheduling - Customizable Calendar - Contact Management - Credit Passes - Messaging Tools - Online Waivers - Point of Sale - Online Payment Processing - One-page Website - Membership Management - Staff Schedules - Facility Resource Management Grow - For single facilities and expanding programs $199.00 Flat Rate,Per Month It includes: - Advanced Registration & Scheduling - Contact Management - Credit Passes - Customizable Calendar - Discount-Based Memberships and Mobile App - Email & Text Reminders - Exclusive Event-Type Memberships - Messaging Tools - Online Payments & - Online Waivers - Point of Sale - Staff Schedules - Transaction & Revenue Reporting Value for money 4.0 (103) 4.0 Based on 103 reviews ## Integrations [ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Fivetran](https://www.capterra.com/p/170147/Fivetran/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (104) 4.3 Based on 104 reviews ## User reviews Overall rating 4.1 Based on 110 reviews Filter by rating 5(47) 4(38) 3(13) 2(9) 1(3) Mentioned topic Sorted by most recent AB Anthony B. Owner Sports ### "Upper Hand B42" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 December 19, 2024 It’s been good for the most part. I have emailed a few questions from time to time and usually get a response but the last time I did not. Would like a timely response. Pros I like the ease of use of the Point of sale. Cons Not being able to delete memberships. I wish I could have the option to delete memberships that are no longer used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hi Anthony, Thanks so much for taking the time to leave a review. We are glad to hear that the Point of Sale functionality is easy to use. And, we appreciate your feedback on how we can improve our software to better meet your business needs. I'm sorry to hear that you've had an issue reaching our support team. I will follow up with them and be sure they reach out to get your questions answered. Thank you again for your feedback, and hope you have a nice day. - CK AT Adron T. Fitness Trainer Sports ### "Amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 My experience with Upper Hand has been amazing. I’ve been using it since 2018 and I don’t think I will go to another one unless Upper Hand goes bankrupt or discontinuous but other than that I’m all in. Pros What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes. Cons What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta contact me to get it resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hi Adron, Thanks so much for taking the time to leave a review! We're so glad you find the app easy to use, and that you've been with us for 6+ years! We appreciate your feedback on how we can continue to improve our app and improve your client experience. Thanks again for your review, and hope you have a great day! - CK CS Chris S. Owner Sports ### "Upper Hand does not deliver on deliverables " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2024 I requested for multiple memberships per account. They still don’t have this option. Pros Relatively good user interface so it’s easy to use on client side. Cons They would not deliver on what they told me they would Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Upper Hand User interface looked more modern and easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hi Chris, Thank you for taking the time to write a review. We are sorry to hear about your frustrations with our feature set, and will take your feedback to our team. Thank you for your candid feedback, and have a nice day. - CK AB Andrew B. Owner Sports ### "Review of hub" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2024 Pros It has gotten faster and better by the day s mouth, year! Cons Still has too many steps for calendar view to see full view of instructors Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Andrew, Thanks so much for taking the time to leave a review! We are thrilled to hear that our software has continued to improve each day/ month/ year! And, we greatly appreciate your feedback on how we can continue to improve the app to best fit your business's needs. Thank you again for your kind words and feedback, and hope you have a great day! - CK KM Katalina M. Ing. Sistemas Information Technology and Services ### "Me gusto" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 Pros Es una herramienta que es economica para todos los servicios que ofrece. Cons Le hace falta ser mas intuitivo es algo complicado acostumbrarce al principio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2023 Hi Katalina, Thank you so much for taking the time to write a review! We're so glad to hear that you like our software and all of the services that it offers for your business! We also appreciate your feedback on how we can continue to improve our product and onboarding processes to help you get comfortable utilizing the platform right away. Thanks again for the review, and have a great day! TT thomas t. Director Sports ### "Simple and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 1, 2023 Pros Price is really inviting compared others out there. Cons Nothing yet, started using recently and everything seem good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2023 Hi Thomas, Thank you so much for taking the time to write a review! We're so glad that you find our software easy to use, and at a competitive price. We're looking forward to watching you grow, and are excited to grow alongside your business! Thanks again for the kind words, and have a great day! BM Bill M. Owner Sporting Goods ### "Try before you buy!" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 24, 2022 Pros The modern look of Upper Hand is definitely appealing. Compared to other systems, Upper Hand has the flash of excellence from the outward appearance. Cons Once purchased, navigating and setup becomes very challenging. I would recommend end to end testing as the customer to navigate through the workflow. We recieve constant feedback from customers that the online process is confusing to navigate. There is some potential with this platform, but that depends on how quickly enhancements are rolled out. Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some heavy lifting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 5, 2022 Hi Bill, Thank you for taking the time to write a review. We're sorry to hear that you've experienced some challenges getting set up with the software. Our team has reached out to connect on these issues and improve your experience. - CK AN Austin N. Owner Sports ### "Upper Hand in Baseball/Softball Facility!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 19, 2022 Pros The calendar and scheduling are most useful, along with the membership and contact functionality! Cons Some of the areas don’t tailor exactly to the baseball/softball sport specific or multiple team/organization layout. Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2022 Hi Austin, Thank you so much for taking the time to write a review! We're excited to hear that the calendar and scheduling have been beneficial for your business, and that the memberships and contact capabilities have had a positive impact on your business! We also appreciate your feedback on how we can continue to improve our product for your business use case. Thank you again for the review, and hope you have a nice day! CK MD Mason D. Soccer coach Sports ### "Growing company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2022 Quite good. I think the workflow will improve but you can do almost anything and it is vital to our small business Pros For private trainings, the amount of options for events are numerous. Parents can usually book easily Cons Marking availability is not always easy. And changing the trainer or time of a session isn't done in the same window. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square is not specific to sports management Reasons for choosing Upper Hand Sales team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2022 Hi Mason, Thank you so much for taking the time to leave a review of our software! We're so glad to hear that this switch has been impactful for your growing business. We look forward to watching your business continue to grow! We've also passed along your feedback on how we can continue to improve our platform. We appreciate you sharing this feedback with us! Thank you again, and hope you have a great day! CK PP Peter P. General Manager Sports ### "Love this software." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2022 The set up was process was well executed. The customer service was fantastic after the set up. Pros The Service and response is fantastic. The people I worked with are courteous and patient. I love working with them and it is nice to know that they are there when we need them. Cons Signing up a new client could be a little easier Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Opened new business and wanted an easier system then what I had used previously. Reasons for choosing Upper Hand Great service! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2022 Hi Peter, Thank you so much for taking the time to leave a review! We are thrilled to hear that your switch from Mindbody has been a good one, and that you've had such a positive experience with our team as you've been onboarded onto the software. We're looking forward to watching your business grow! We also appreciate your feedback on how we can continue to improve our platform to give you and your clients a better experience. We have taken your feedback to our product team! Thank you again for the kind words, and hope you have a great day! CK [View all Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/) Popular comparisons [Mindbody vs Upper Hand](https://www.capterra.com/compare/40229-151570/MINDBODY-vs-Upper-Hand)[Daxko Operations vs Upper Hand](https://www.capterra.com/compare/151570-268006/Upper-Hand-vs-Daxko-Operations)[WellnessLiving vs Upper Hand](https://www.capterra.com/compare/145039-151570/WellnessLiving-vs-Upper-Hand)[ClubRight vs Upper Hand](https://www.capterra.com/compare/151570-160550/Upper-Hand-vs-Club-Right)[Wodify vs Upper Hand](https://www.capterra.com/compare/151570-159663/Upper-Hand-vs-Wodify)[Vagaro vs Upper Hand](https://www.capterra.com/compare/151570-153752/Upper-Hand-vs-Vagaro)[Gym Assistant vs Upper Hand](https://www.capterra.com/compare/42753-151570/Gym-Assistant-vs-Upper-Hand) [ABC Glofox vs Upper Hand](https://www.capterra.com/compare/136861-151570/Glofox-vs-Upper-Hand)[TeamUp vs Upper Hand](https://www.capterra.com/compare/150357-151570/Teamup-vs-Upper-Hand)[MyStudio vs Upper Hand](https://www.capterra.com/compare/151570-177467/Upper-Hand-vs-MyStudio-App)[bsport vs Upper Hand](https://www.capterra.com/compare/151570-197172/Upper-Hand-vs-bsport)[Gymdesk vs Upper Hand](https://www.capterra.com/compare/148663-151570/Martial-Arts-on-Rails-vs-Upper-Hand)[Exercise.com vs Upper Hand](https://www.capterra.com/compare/151570-152284/Upper-Hand-vs-exercise-com)[RecDesk vs Upper Hand](https://www.capterra.com/compare/127064-151570/RecDesk-vs-Upper-Hand)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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