# WebTMA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebTMA Software - reviews, pricing plans, popular comparisons to other Preventive Maintenance products and more.

Source: https://www.capterra.com/p/15155/TMA

---

# 

 WebTMA Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WebTMA

## What is WebTMA?

WebTMA’s flexible platform enables data-centric preventive maintenance analysis and program scheduling. Easily plan and manage the execution of preventive, corrective and predictive maintenance tasks to lengthen the life span of critical assets. With automated scheduling tools and in-depth reporting functionality, WebTMA will ensure preventive maintenance processes are synced and optimized specifically for your operations. TMA Systems’ in-house consultants have experience helping teams leverage WebTMA to level up their preventive maintenance programs. Dashboards provide comprehensive data visualization that ensure the longevity and health of assets are aligned with preventive and predictive maintenance scheduling.

## What is WebTMA used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebTMA

4.8 (25)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (25)

Ease Of Use

4.8 (1,773)

Value For Money

4.8 (21)

Value For Money

4.7 (1,599)

Customer Service

4.8 (25)

Customer Service

4.8 (1,679)

## WebTMA alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/15155/TMA/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Work Order Management

4.9 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Preventive Maintenance

4.8 (17)

100.00% of 17 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Maintenance Scheduling

4.7 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Mobile Access

4.5 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Asset Tracking

4.6 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Inspection Management

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

WebTMA 102 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage adding fixed assets to proposed budgets

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Setting a lock to work with certain keys.

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Convert data into a code for security

Track energy consumption and/or manage energy-saving measures.

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Organize, monitor, and remotely manage IoT devices

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Manage and track all job information and associated tasks

Establish procedures for monitoring locations of keys

Management of users with access to physical or cryptographic keys.

Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.

Keyrings generate, encrypt, and decrypt data keys.

Tracking the status of previously identified performance measurements

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Management of master key that can be used to open multiple locks and used to replicate other keys.

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Physical keys, key fobs, or access cards.

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Replacing the working key of a lock but keeping the same lock or changing key permissions.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track the frequency of asset usage

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.8 (25)

4.8

Based on 25 reviews

## Pricing

Value for money

4.8 (21)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (21)

4.8

Based on 21 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[

RSMeans Data Online](https://www.capterra.com/p/151681/RSMeans/)[

StarRez](https://www.capterra.com/p/159606/StarRez/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (25)

4.8

Based on 25 reviews

## User reviews

Overall rating

4.8

Based on 25 reviews

Filter by rating

5(21)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JW

Justin W.

System Admin

Hospital & Health Care

### "WebTMA Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2026

Usability is a little tough when first starting out. But if you put the time and effort in its not only impressive but very helpful on everything it can do

Pros

Its accuracy and depth of the product. I know it does more than my team and I use it for, but I know it has expanse for when I am ready

Cons

Can be a little heavy on the technical side when first starting out. I have technicians that struggle with it on first start up. It feels a little unique per say but once it's learned there is comfortability and ease of access does come.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Adam R.

Managing Director for Facilities

Higher Education

### "Facilities Support Services Review of WebTMA - TTUHSC El Paso"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 17, 2025

This program is an absolute beast. It allows us to respond to emergencies, maintenance issues, tie those work orders to a procurement package, and tie everything to a project if needed. This program is a workhorse and we are extremely pleased with it. Our experience has been nothing but positive. It is the most powerful tool we have when it comes to Facilities. We can live without AutoCAD, without, SolidWorks, without RS Means - but, there is no way we could continue operations effectively without WebTMA.

Pros

WebTMA is a vast and extensive program. It can handle all of our work control task tracking. This product handles equipment inventory from major system level view, like a building HVAC System with chillers or cooling towers, down to the exact component VAV or a valve. It can tie it to a building/room/area and even place it on a reoccurring Preventative Maintenance schedule that issues alerts as often as needed to the assigned parties. The program can establish checks and balances on approval for procurement. It time stamps and identifies the users making changes. This program can track procurement, Preventative Maintenance, Keys, Capital Assets (Fleet, Equipment, Buildings, Etc.), Labor and Material rates. It can also send customer satisfaction surveys to end users. Overall it is a very powerful program and without it we would not be a quarter as effective or efficient as we are with it.

Cons

The draw back with such a powerful and extensive program is that it does require training. It takes time and use to master it. However, it is very intuitive and user friendly and the WebTMA personnel are always available to support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Laurie K.

Manager of Facilities and Sustainability

Higher Education

### "Long Time Satisfied User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

We have had an extremely positive experience with TMA - great customer service, no down time, user friendly

Pros

Our University likes that the system is user friendly for the requesters, the system administrator and the techs.

Cons

I can not think of anything at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Monica E.

Assist. Director Custodial Operations

Facilities Services

### "TMA one stop software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2024

Throughout the years, I have worked closely with many different areas of the department and the service is consistent. It's not just the salesperson that wants to see you succeed; they all do. Many have worked with me on a 1:1 to walk through the steps with me to identify the problem, test it, and help me resolve it.

Pros

I love the how easy manner in which it works. I have been using this software for over 10 years and it has improved so much. They have so many great modules available for different environments to help admin and facilities staff. The helpful tips and instructions have step by step set up and trouble shooting. The best part of all is their customer service. I am always happy to get my cases or questions answers quickly. They also follow up with you about the case to ensure your request was completely resolved. I also enjoy the training they provide and all the help we receive during their annual conferences.

Cons

Sometimes the upgrades shift our information or setup in our forms. Good practices are sometimes changed, and we need to adjust to the new process or look for them in different areas.

Switched from

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

It did not meet our facilities tasks or offer many areas needed for our staff to track, grow, or work efficiently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Roger L.

Transportation Foreman and WebTMA CMMS SA

Facilities Services

### "Great software and great customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2024

We've been using this since 2008 and haven't needed to even look at another product. Checks all the boxes.

Pros

Saas(Software as a Service) cloud based, access from anywhere in the world. Very little downtime. Easy to use GUI and intuitive design.

Cons

Sidebar and menu fonts could be larger. Query returns sometimes can be confusing until user learns that if a return is empty, it will only show a new blank record.

Reasons for choosing WebTMA

Ease of use and customer service. Local vendor and personalized implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Graham H.

IT Technical Associate and Program Manager

Higher Education

### "A robust, full featured product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

We have seen TMA grow over the years from a simple product to a robust answer to many. Education, the medical industry, government, construction and more take advantage of TMA every day. This product growth and advancement is why we have used it for over 20 years.

Pros

TMA is such a robust product that it is able to meet the needs of several different departments/industries/work types. It encompasses the tools needed by all levels of worker, from Director/Owner to Management on down to the individual technician. Work order management, physical key control, inventory, cost control, space management, the list goes on. TMA's abilities are multiplied by interfaces that communicate with dozens of other software applications used by facilities across varied business types. The best part is the multi-platform functionality of their product. Whether you work in an office or are mobile there is a solution that will make your job easier.

Cons

It is difficult to pick something that we don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Melissa G.

Administrative Assistant II

Education Management

### "Great system to track your organizational maintenance costs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

The system is very user friendly. I've never experience any downtime. I've always received quick and courteous customer service with any questions that I've had.

Pros

The ease of tracking work orders and the ability to compile reports.

Cons

I haven't experienced any cons working with the TMA system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kimberly K.

Operations

Computer Software

### "Good enough"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

February 6, 2024

Overall the basic software is good. However, if you're looking to be able to use your CMMS to leverage the needs of your Facilities department, the reporting is difficult and new features that could help are not available to self-hosted customers. This reflects a general lack of customer support from management. That being said, the individuals that have helped us when we can get access to a module, have been very helpful within their capacity.

Pros

It has robust task and preventive maintenance modules.

Cons

They are very slow (multiple years) to release updates. New features are only being release to their SaaS customers. The self hosted customers get left with old out dated software. CMMS doesn't have a high turn over of customers. So they are ok with not supporting self-hosted customers because they aren't concerned about losing them as customers.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Former software would no longer be supported on current versions of windows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Andrea B.

Stabilized Asset Manager

Real Estate

### "User Friendly System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2023

Pros

This software is very user friendly, it did not take me long to learn how to navigate it. The staff are very helpful and respond pretty quickly. I use this on a daily basis, insurance compliance for my organization would not run as smoothly without it.

Cons

I would like to be able to update the producer contact information because it changes so often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nathan A.

Facilities Data Coordinator

Primary/Secondary Education

### "TMA helps keep our 70+ buildings running smoothly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2023

Pros

While this CMMS has many programs inside it, as well as optional features, it is easy to train someone on the basics. Many of our staff want something quick and easy, so they can execute what they need to do and move on to their next task. The data is available for me to analyze, in order to understand how to implement process improvements for our organization, but those that only want to create or complete work orders can do that and not worry about everything else. This is the system that keeps our 70+ buildings up and running. Being able to create work orders, manage their execution, and maintain the data

Cons

I have found the report writing function to be confusing. There are many pre-built reports, but finding the right one for what you need, modifying it, and scheduling it often takes more time than it is worth. I prefer to create a query and save it, so I can run it whenever I need to. I wish it was more intuitive and easier to use, but I understand improvements should be made soon, so I am looking forward to what will be available.

Switched from

[IBM TRIRIGA Application Suite (TAS)](https://www.capterra.com/p/250821/IBM-TRIRIGA/)

I was not a part of this process, but I understand that TRIRIGA was complicated to maintain for our team. It had many functionalities that were not necessary for what we wanted, and decided to change to a CMMS that was more user-friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/15155/TMA/reviews/)

Popular comparisons

[Fracttal One vs WebTMA](https://www.capterra.com/compare/15155-159911/TMA-vs-Fracttal) 

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