# Page 7 | BrightHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is BrightHR the right Human Resources solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151525/BrightHR/reviews --- BrightHR 4.6 (174) [View alternatives](https://www.capterra.com/p/151525/BrightHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 7 - Reviews of BrightHR ## Showing most helpful reviews Showing 151-174 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use dH des H. Managing Director International Trade and Development Used the software for: Less than 6 months ### "New User" May 30, 2019 5.0 Had considered alternative products but Bright HR was highly recommeded by an associate organisation. The experience thus far has been exceptional from the initial contact up to where we are now. Pros Ease of use, but more importantly the level of professionalism which which the product has been offered, implemented and supported. Cons Nothing to dislike as yet - will keep you informed Review Source Response from BrightHR November 9, 2020 This is fantastic to hear! Glad to hear about your positive experience with BrightHR. DK Doug K. Co-Founder, Vice President and General Manager Veterinary Used the software for: Less than 6 months ### "Great interface, however, lacks functionality" February 6, 2018 4.0 Pros BrightHR has an easy to use and simple interface. It is great to be able to check HR stuff on a mobile app. Cons The software is great for tracking attendance and sick days, however, it lacks functionality when compared to other HR tools. The scheduling capability is quite limited and there isn't a place to record payroll information. Review Source Response from BrightHR November 9, 2020 Thank you for your review! We're always working on ways to improve what we do and adding new features so keep your eye's peeled. aM amy M. licencee Hospitality Used the software for: Less than 6 months ### "excellent costomer service" December 8, 2019 5.0 we have only just started using the system but it is already showing benefits in logging absences and storing documents. Pros has every thing we would need. I especially like the folders to save sensitive documents. it will help keep everything in an easy to find and access place. Cons the set up of employees is time consuming but obviously I understand why this is. Review Source Response from BrightHR July 9, 2020 Thank you for your review, it's great to hear what you like most about BrightHR! MC Marion C. General Manager Food Production Used the software for: Less than 6 months ### "Regale" February 8, 2019 4.0 Have just signed-up this week so too early to fully review but looks very good so far Pros Looks easy to use. Appears good value for money. Cons Nothing so far. We are a new customer. Review Source Response from BrightHR November 9, 2020 Thank you for your review! If you need any support in getting started just let us know. HM Harry M. Director Information Technology and Services Used the software for: Less than 6 months ### "Onboarding" May 30, 2019 4.0 So far it really fits in with us as a company & the ethos of compliance we want to adhere to. It is going to be a great benefit for the company & in particular the employees. Pros We've just started using it & it appears very easy to use with clear prompts to follow. Cons Its too early to say as we've only started using the software Review Source Response from BrightHR November 9, 2020 Great to hear this! Just get in touch if you need any more support in the future. VR Verified Reviewer Managing Director Sporting Goods Used the software for: Less than 6 months ### "Just started" August 14, 2019 4.0 Only just starting, but it seems to be very straightforward. Looking forward to using it. Pros The BrightHR programme is easy to use and quite intuitive. Time will tell, but I am sure it will streamline our processes. Cons Too early to make any judgements in this regard. Review Source Response from BrightHR November 9, 2020 Thank you for taking the time to post your review! Great to hear this positive feedback. FF Fionnuala F. accounts Construction Used the software for: Less than 6 months ### "HR Bright" July 7, 2020 5.0 helpful, keeps me organised Pros clear and easy to use helpful to keep track of individuals holidays Cons not being able to edit a shift pattern, would be easier if you could edit instead of having to create a new pattern Review Source Response from BrightHR July 29, 2020 Thank you for your feedback, we're always looking into how we can improve the system. Just let us know if you need any support in the future. MR Mair R. Secretary CTFSC Hospitality Used the software for: Less than 6 months ### "Educating a IT illiterate" July 15, 2020 5.0 Just starting to use it. All the information will be in one place and will be accessible at all times Pros Easy to use. Staff very. very helpful. It covers all our needs. Would recommend the software and training to anyone. Cons Nothing. It is simple to use and does everything you need. Review Source Response from BrightHR July 29, 2020 Thank you for this great review! Lovely to hear how easy to use you find the software. DR Dina R. Financial Controller Food & Beverages Used the software for: Less than 6 months ### "K&R" April 8, 2020 5.0 My experience with customer service has been outstanding, training and response issues have been handled with maximum efficiency. Pros I am starting to use this software, but from the first experience, it looks very user friendly. Cons Can't tell at this stage, as have not enouogh experience. Review Source Response from BrightHR July 9, 2020 Thank you for your 5\* review! dM david M. director Civil Engineering Used the software for: Less than 6 months ### "life saving company " March 8, 2019 5.0 great . i really feel that they have put the company in a better place Pros apps and easy to follow structure helped me create all docs and saved it online Cons at first overwhelming but had someone come in and broke it down Review Source Response from BrightHR November 9, 2020 This is great to hear! We're always happy to help if you do need any support in the future. AM Abigail M. Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "\[SENSITIVE CONTENT HIDDEN\] was a great help" December 11, 2019 5.0 Pros I am really enjoying using BrightHR so far. I had an induction call with \[SENSITIVE CONTENT HIDDEN\] and was really impressed with her knowledge and patience!! Thank you :) Cons Cons: What did you like least about this software? Review Source Response from BrightHR July 9, 2020 Thank you for your great review! Please reach out to us if you need any more support in the future. MT Maria T. Manager Hospital & Health Care Used the software for: I used a free trial ### "Very good, Saves alot of paperwork and it is all together." December 20, 2019 5.0 Pros I can keep track of everything in 1 place, Its is so easy to use. Cons Nothing, It is so easy to use, It is a perfect tool for a small company like ours. Review Source Response from BrightHR July 9, 2020 Great to hear BrightHR is helping you manage your business! Thank you for your review. ED Emilia D. Business Manager Human Resources Used the software for: Less than 6 months ### "User Friendly" March 4, 2019 5.0 quick and easy to set up, really helpful support and account management Pros a straightforward system and simple to use Cons we've not gone live yet so the proof will be in the pudding! Review Source Response from BrightHR November 9, 2020 Fantastic to hear about your positive experience with BrightHR, just get in touch if you need any support in the future. LN Leanne N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "All in all the best help for a small business" July 6, 2020 5.0 Brilliant Pros Theres is help there 24/7. You can keep all documents together. Cons It's just hard when you don't know what your doing for the first time. Review Source Response from BrightHR July 16, 2020 Thank you for your review! If you do need any support let us know on support@brighthr.com we're happy to help with any queries you have. JL Jo L. Owner Retail Used the software for: Less than 6 months ### "Great product " June 6, 2019 5.0 Great help Pros Helps people that’s new with dealing with employees with simple software package with all you need. Cons There was nothing I didn’t like about it. Review Source Response from BrightHR November 9, 2020 Brilliant to hear! Thank you for taking the time to post your review. CK Catherine K. Office manager Furniture Used the software for: Less than 6 months ### "Bright HR" January 29, 2019 3.0 I find up until now we are stumbling int eh dark to try and wrap our head around the package but i'm confident going forward after today's training it will be good. Pros I feel once we get up and running it will be very beneficial Cons Trying to get my head around the software but after the training phone call today it should be a lot easier to use Review Source Response from BrightHR November 9, 2020 Thank you for your review! Just get in touch with us if you need any support in the future. cN carl N. Owner Retail Used the software for: Less than 6 months ### "Nev's News & Booze" January 29, 2019 5.0 Very good Pros Straight forward once explained! Great to have software to help my business to run smoothly. Cons I don't really use any software as were only a small business I'm hoping it will help me run my business run much more efficiently. The only thing I can say I least liked about the software was the price! Review Source Response from BrightHR November 9, 2020 Thank you for taking the time to post your review! If you do need any support in getting started just let us know, we're here to help. JU Jamie U. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Future Proof" January 8, 2020 5.0 Very good Pros Very easy to use and perfect to future proof us as a business Cons Having to input data, But once its done its done! Review Source Response from BrightHR July 9, 2020 Thank you for taking the time to post your 5\* review! AT ADELA T. practice manager Veterinary Used the software for: Less than 6 months ### "Best app ever" March 8, 2019 5.0 Pros cuts down on paperwork easy to use great for the staff to keep track of sickness and holiday Cons haven't found any as yet Review Source Response from BrightHR November 9, 2020 This is wonderful to hear! Thank you for taking the time to post your 5\* review. PC Penny C. HR Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Bright HR" January 30, 2019 5.0 Looking forward to using the software soon. Pros Really easy to use the software and it seems to be flexible, which is really important in my non-standard business. Cons For the annual leave, it would have been good to have an option to allow people to view everyone's annual leave without being able to authorise requests. Review Source Response from BrightHR November 9, 2020 Thank you for taking the time to post your 5\* review! Great to hear your feedback. DC Denis C. Operations Manager Real Estate Used the software for: Less than 6 months ### "Pleasant" February 5, 2019 4.0 Pros Clean, very user friendly, with good features. Cons A tool to import data into the system would be much appreciated, also connectivity with Bl!p Review Source Response from BrightHR November 9, 2020 Great to hear this positive feedback! We're always looking at ways to improve what we do and have passed on your great feedback to our development team. AF Alison F. Director Individual & Family Services Used the software for: Less than 6 months ### "Prompt" February 13, 2019 5.0 I have yet to use BrightHR but from what I have seen it will be an asset to my company Pros Ease of use and everything is in one place Cons There was nothing I did not like as I think everything will be useful Review Source Response from BrightHR November 9, 2020 Great to hear this positive feedback! Thank you for taking the time to post your 5\* review. NH Niamh H. Director Financial Services Used the software for: Less than 6 months ### "Bright hr" January 31, 2019 5.0 very positive Pros user friendly. allows me to have a central structure and data base to keep track of annual leave and any other leave Cons there was nothing I didn't like about the software Review Source Response from BrightHR November 9, 2020 That's fantastic to hear! We're here to help if you need any support, just get in touch. PR Paul R. Proprietor Restaurants Used the software for: Less than 6 months ### "Just started using it, great so far." February 6, 2019 5.0 Pros It puts all my employee related information in one easily accessible place. Cons Still have to do all the updating of details myself Review Source Response from BrightHR November 9, 2020 Thank you for taking the time to post your 5\* review! Similar Products Featured