# Page 6 | BrightHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is BrightHR the right Human Resources solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151525/BrightHR/reviews

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BrightHR

4.6 (174)

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Last updated March 23rd, 2026

# Page 6 - Reviews of BrightHR

## Showing most helpful reviews

Showing 126-150 of 174 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent product and customer service"

March 9, 2019

5.0

No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Pros

Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons

Some areas needed a bit more explanation and guidance on how best to use

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post your review! If you need any more support in the future just get in touch.

CL

Chris L.  
FD  
  
Used the software for: 6-12 months

### "It is fine but limited"

August 30, 2017

3.0

Pros

It is cloud based and has a mobile app

Cons

Your receipts don't have your VAT number on - how hard can it be? I want to be able to export all data so that I can see what fields are missing for which employees

Review Source

Response from BrightHR

November 9, 2020

Thank you for your feedback, we're always looking at ways to improve what we do and will pass this feedback onto our development team.

GB

Gemma B.  
Operations Manager  
Retail  
Used the software for: Less than 6 months

### "Very Easy to Use"

June 11, 2019

5.0

Very smooth. From start to finish it was very easy to use, with great assistance!

Pros

It is very easy to use, I was able to set it up with ease. Any questions that I had and was unable to find answers to my account manager was very helpful and had answers for all my queries.

Cons

There are a few things which would be great to be included, for example blocking certain periods of holiday out (ie our peak trading times).

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post your 5\* review.

RB

Roy B.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "BrightHR Review"

August 12, 2021

5.0

Time management for me. Using this software will make my life so much easier

Pros

My introduction today by \[SENSITIVE CONTENT\] was very friendly, helpful & professional

Cons

No negatives at this time. I believe this software is excellent

Reason for choosing BrightHR

Part of Peninsula package

Review Source

Response from BrightHR

September 7, 2021

Brilliant, we appreciate your comments and love that our software makes life easier for you.

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "This makes HR a breeze!"

September 10, 2018

5.0

Pros

Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Cons

I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

Review Source

Response from BrightHR

November 9, 2020

Thank you for this fantastic feedback! If you do run into any issues just get in touch with us, we're happy to help get these resolved.

DG

Dan G.  
Group Reputation Officer  
Legal Services  
Used the software for: 6-12 months

### "Great piece of kit"

March 7, 2018

5.0

Pros

Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Cons

Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post your 5\* review! Great to hear your positive feedback.

GH

Gemma H.  
Company Secretary  
Construction  
Used the software for: Less than 6 months

### "Training Session"

August 13, 2021

5.0

Easy going, \[SENSITIVE CONTENT\] was really lovley and patient

Pros

Easy to use - beneficial for our company

Cons

Nothing to report - everything is working in order happy with the software

Review Source

Response from BrightHR

September 7, 2021

Thank you for taking the time to post your brilliant review. We love to hear that Bright HR will benefit your business!

Rachel W.  
SEO Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Does exactly what it says on the tin! "

May 26, 2016

5.0

As a small business, we've found this app incredibly useful and a great addition to the whole BrightHR package. It does exactly what it promises with a really easy to understand user interface; can't fault it really!

Pros

Easy to use with a fun and simple design, plus it helps us out with our HR!

Cons

None actually...we really like this app!

Review Source

Response from BrightHR

November 9, 2020

Thank you for your fantastic feedback! Just get in touch if you need any support in the future.

RB

Richard B.  
Operations Supervisor  
Civil Engineering  
Used the software for: Less than 6 months

### "Bright HR"

March 8, 2019

5.0

Bright HR has brought a whole new professional image to our company and as we have grown this is exactly what we needed.

Pros

So easy for my members of staff to book their holidays and see all of their HR files in one place.

Cons

no real cons as is 100 times better then our previous system.

Review Source

Response from BrightHR

November 9, 2020

This is brilliant to hear! We're glad you're enjoying to software, just let us know if you need any support in the future.

Brienna S.  
Business Manager  
Automotive  
Used the software for: Less than 6 months

### "Bright HR is simple and user friendly"

January 24, 2019

5.0

It's a great communicative platform for employees and admin. It is extremely user friendly (big buttons and simple text). It's fun to use.

Pros

It is extremely easy to use and track employee absences and information.

Cons

I can't say I've found any flaws yet! It's not free...

Review Source

Response from BrightHR

November 9, 2020

This is great to hear! Thank you for all your positive feedback about BrightHR!

AB

Anne B.  
Human Resources  
Government Administration  
Used the software for: 6-12 months

### "Time Saving"

March 8, 2019

5.0

Easy to use. I can add/change information whenever required. It is so easy to access I can supply anyone with the information the need almost immediately.

Pros

All of the information is in one place and it is easy to access.

Cons

Nothing it is excellent software and I would highly recommend it.

Review Source

Response from BrightHR

November 9, 2020

Thank you for this fantastic feedback! Great to hear how much you're enjoying the software.

JB

Jen B.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "BrightHR review"

March 19, 2019

5.0

Very knowledgable team at Peninsula, system is easy once I got used to it.

Pros

Everything is in one place, a good reference library, and gives us confidence that we are compliant with current legislation and receive information regarding any changes.

Cons

There has been a huge amount of work to complete initially but when completed will ensure compliance. Loads of information, lots of consultation with our team which has been time consuming in an already busy environment, but as I complete each section I can clearly see the reason for each policy and the benefits of having them in place.

Review Source

Response from BrightHR

November 9, 2020

Thank you for your feedback! If you do need any help during the setup just get in touch with the team.

KB

Karen B.  
General Manager  
Education Management  
Used the software for: Less than 6 months

### "FT review of Bright HR"

July 23, 2019

5.0

We currently use excel spreadsheets to record everything. Just messy. This will improve systems and save time.

Pros

Ease of use, everything in one place. Backed up to the cloud.

Cons

I have not found any cons. we are very happy with the software

Review Source

Response from BrightHR

November 9, 2020

Amazing to hear this positive feedback! Just get in touch if you need any more support in the future.

Natalie W.  
Office Manager and PA to Directors  
Public Relations and Communications  
Used the software for: Less than 6 months

### "User friendly and efficient!"

May 31, 2016

5.0

As an Office Manager in a fast paced environment, this app is really user friendly and efficient, which makes it extremely good to use, a great addition to the BrightHR package.

Pros

Fun and simple, pretty self explanatory.....

Cons

have not come across any as yet!

Review Source

Response from BrightHR

November 9, 2020

This is wonderful to hear! Thank you for taking the time to post your 5\* review.

DD

Debbie D.  
HR & Office Manager  
  
Used the software for: Less than 6 months

### "The new system is fine, but is lacking some functionality"

August 30, 2017

4.0

Pros

It looks good, our staff have had a look at it and find it more user friendly. The support I've received so far has been very quick and proactive.

Cons

The calendar view is not helpful - the old version in HROnline let you easily see at a glance who was away at the same time, Bright HR doesn't do this, I have to click on each individual date to see who is away, which is time consuming and I'm going to have to keep the information in a separate calendar. There is some functionality missing, the lieu bank, meaning that as a business we can't actually start using the system yet. I also can't see anywhere to carry holiday across from one year to the next, which is something we allow, so I would like to see/know if this is possible.

Review Source

Response from BrightHR

November 9, 2020

Thank you for your review, we've now added some of these features, just get in touch with us at support@brighthr.com to find out more.

JW

Jeanette W.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "BrightHR Review"

March 19, 2019

5.0

So far so good, not had any issues to overcome, everything has been A ok

Pros

Very easy to navigate, and personalize. Support center are also very helpful. Thumbs up all the way

Cons

Nothing so far, everything has been fine

Review Source

Response from BrightHR

November 9, 2020

Brilliant feedback! Thank you for taking the time to post your 5\* review.

tK

tarik K.  
Ceo  
Sports  
Used the software for: Less than 6 months

### "Minds United FC"

August 13, 2021

5.0

Excellent

Pros

User friendly and just what we needed for our company

Review Source

Response from BrightHR

September 7, 2021

Fantastic! we are happy that Bright HR can be such a big help.

DT

David T.  
Hotel Consultant  
Hospitality  
Used the software for: Less than 6 months

### "New Customer"

February 5, 2019

5.0

Pros

The software is very simple to set up & use whilst still offering great in depth time & attendance & HR options.

Cons

I would like to see more cross over features where lateness/sickness etc can be identified on a rota & be recognised by the HR system with one feeding into the other. I'm informed this is all in hand & will be an update.

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post your 5\* review!

DA

Dan A.  
Managing director  
Retail  
Used the software for: Less than 6 months

### "Welcome call"

January 30, 2019

5.0

Pros

Customer support was very friendly and talked me through everything I needed to know. Use of the site is really easy and accessible which is what I need for my teams.

Cons

Too early to tell so far, but I really cannot see any cons to the software. It’s quick and simple and allows me to focus on what I need to do.

Review Source

Response from BrightHR

November 9, 2020

This is wonderful to hear! Thank you for taking the time to post your 5\* review.

HL

Helen L.  
Business Manager  
Events Services  
Used the software for: Less than 6 months

### "User Friendly"

March 12, 2019

5.0

I am now able to organise staff, records etc. in an easily accessible way. I have had some excellent advice from the HR department and I followed it to our advantage.

Pros

I really liked this system, which is easy to use, even for those less technical. The help staff are very knowledgeable and helpful. Its so pleasant to have someone take their time to explain both the benefits of the system and the assistance you can receive.

Cons

Perhaps its a little too large for my immediate needs, but I can see its future benefit.

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post this great review! If you do need any support just let us know.

DW

Dominic W.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "Initial review "

July 25, 2019

4.0

Good

Pros

The ease of use once I had been taught how to use it

Cons

Nothing so far that I can see. It will take a while to get used to it

Review Source

Response from BrightHR

November 9, 2020

This is great to hear! Thank you for your review.

SA

STANLEY A.  
Director  
Security and Investigations  
Used the software for: Less than 6 months

### "BRIGHT HR"

June 13, 2019

5.0

SIMPLIFIES OUR HR SYSTEM.

Pros

EASY TO USE, AND VERY EFFECTIVE TO OUR ORGANISATION.

Cons

CAN'T UPLOAD SHIFTS ON IT FOR STAFF TO BOOK.

Review Source

Response from BrightHR

November 9, 2020

Thank you for taking the time to post your 5\* review!

RO

Rachel O.  
Centre Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Really easy to use system"

February 1, 2019

5.0

Pros

Everything is so intuitive and easy to navigate around. I love the idea of moving to a paperless system for my employees. Customer support is excellent - very helpful and approachable.

Cons

I can't think of anything that I dislike.

Review Source

Response from BrightHR

November 9, 2020

Thank you for your 5\* review! Wonderful to hear about your positive experience with BrightHR.

GF

Geraldine F.  
Manager  
Individual & Family Services  
Used the software for: Less than 6 months

### "Dun Laoghaire Rathdown Community Addiction Team "

February 4, 2019

5.0

My experience so far has Been positive. The setting up was very straight forward

Pros

So user friendly ease in navigating through the system.

Cons

Nothing so far the support i received in setting it up was excellent

Review Source

Response from BrightHR

November 9, 2020

Great to hear you're finding the software useful! Just let us know if you need any more support in the future.

AA

Alan A.  
C.E.O.  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Boarding Training"

March 26, 2020

5.0

I undertok this training at the start of the COVID-19 crisis when both I and the trainer were working from home so the usual on-line training wasn't avaibale. The trainer was able to explain the package in a helpful way despite the poor audio quality we experinced.

Pros

Intuitive to use, covers most of what we need it to do.

Cons

would like it to calculate leave entitlement for zero hour workers

Reason for choosing BrightHR

We are established customers of Peninsula

Review Source

Response from BrightHR

July 9, 2020

Thank you for taking the time to post your review!

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