# BrightHR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BrightHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/151525/BrightHR

---

# 

 BrightHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BrightHR

## What is BrightHR?

We are BrightHR; the award -winning software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff and make people management a breeze, all in one place, plus free tools to set your business apart. We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, providing HR, H&S, and business support to over 100,000 businesses globally.

## What is BrightHR used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)

Overall rating

Based on 174 user reviews

Reviews sentiment

Positive

91%

Neutral

4%

Negative

5%

Starting price

£4.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BrightHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brighthr.com/&name=BrightHR)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BrightHR

4.6 (174)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

£4.5

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (173)

Ease Of Use

4.3 (1,819)

Value For Money

4.4 (162)

Value For Money

4.2 (1,484)

Customer Service

4.7 (164)

Customer Service

4.1 (1,554)

## BrightHR alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151525/BrightHR/alternatives/)

## Who uses BrightHR?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.4 (67)

85.07% of 67 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Onboarding

4.2 (41)

90.24% of 41 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

HR Management

4.3 (38)

94.74% of 38 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

Vacation/Leave Tracking

4.4 (35)

85.71% of 35 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Sick Leave Tracking

4.7 (30)

93.33% of 30 reviewers that rated this feature as important or highly important

Track and manage sick leave time

Customizable Reports

4.3 (26)

92.31% of 26 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

BrightHR 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track employees' arrival and departure timings for payroll purposes

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Automates core HR functions such as talent management, employee evaluation and learning management

Manage and track employee attendance

Notifications via mobile devices

Access the system via a mobile application

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track/log the amount of time employees worked per job using a timer

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.4 (172)

4.4

Based on 172 reviews

## Pricing

Value for money

4.4 (162)

Free Trial

Free Version

Basic

£4.50

Per User,Per Month

Value for money

4.4 (162)

4.4

Based on 162 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (164)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (164)

4.7

Based on 164 reviews

## User reviews

Overall rating

4.6

Based on 174 reviews

Filter by rating

5(133)

4(26)

3(7)

2(2)

1(6)

Mentioned topic

Sorted by most recent

Julie M.

Executive Assistant

Real Estate

### "New to Bright HR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 31, 2026

My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward.

Pros

We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team.

Cons

Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

We found the system clunky and the support poor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

JOHN F.

Operations Manager

Security and Investigations

### "Very Good App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2026

Very good experience with how to use the app with the online training. It will benefit the company hugely going forward.

Pros

A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal.

Cons

Lots of introductory emails from many different people, it would be better for one person for intro and pass on to the different sections but that's just my view.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LU

Lisa U.

HR Manager

Fund-Raising

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 11, 2026

Had a great chat with \[sensitive content hidden\] in the Support Team who was very responsive and helpful in resolving initial access issue.

Pros

Still new to using the system but initial observations are that it is user friendly with lots of functionality.

Cons

Could include a more extensive recruitment element linking to onboarding of the member of staff linking to employee file

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jack D.

Admin

Utilities

### "Helpful chat with the employee tom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Pros

Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful

Cons

no cons were experienced during the chat that was with the employee \[sensitive content hidden\]. It was very helpful and I will the contact again if help is need in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Lindsey F.

Practice Manager

Health, Wellness and Fitness

### "Learning as I go"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 4, 2026

Time consuming at first but I think it will be good once I get to grips with it. Other people I know have said it's good

Pros

The Chat function was very good. \[sensitive content hidden\] was very knowledgeable and very, very patient. the public holidays for Scotland need to be changed

Cons

It's quite muddling - I don't really have a lot of time to be able to sit and work it all out but I suppose it's like anything new. Tom was a great help

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sheila T.

Business Support Officer

Hospital & Health Care

### "Bright and Clear"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2026

Very good and mostly very helpful. Chat is responsive and not AI as there is a name linked to the responder.

Pros

Ease of use, and easy to show others how to use. Clear text and tabs. Payroll and HR facilities in one place

Cons

Having to create a duplicate employee record to change annual leave recording from days to hours. This resulted in payroll problems which still haven't been resolved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Carly M.

Operations Manager

Construction

### "Great experience so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2026

\[sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas which was really helpful. really looking forward to rolling it out to the rest of the staff

Pros

it's ease of use, functionality, support options such as webinars and videos. the links provided to give to staff when so they can get started is really useful as well

Cons

nothing so far but we haven't started to use it properly yet so there may be some niggles when we do

Alternatives considered

[QuestBase](https://www.capterra.com/p/133588/QuestBase/)

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reasons for choosing BrightHR

range of functions, overall value when H+S and payroll included

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Gina A.

Managing director

Child Day Care Services

### "MiniMoonsChildcare -\[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 27, 2026

So far so Good! The software seems easy to navigate I am sue with some practise I will soon get the hang of it

Pros

\[sensitive content hidden\] was very helpful and knowledgeable today - even when I joined onto the call 15 minutes late! I am happy with the conversation and training today and will continue to work my way through the system

Cons

Nothing has come up so far that I do not like about the system - Hopefully this will continue as I navigate my way through the services you provide

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Neil S.

Director

Hospital & Health Care

### "Good Platform portal"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 27, 2026

Its early days yet, but looking forward to using the portal and making work easer giving more time for the real challenges of getting the work coming in,

Pros

Easy to use platform, \[sensitive content hidden\] from the hr team was very helpful with the workings of the portal. secure platform for staff and employer.

Cons

Not sure if I will use the payroll, but it could be useful at a later date. Looking forward to using the calendar for work appointments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Katy H.

HR Advisor

Education Management

### "Good in HR futures"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 27, 2026

The migration process with \[sensitive content hidden\] was very good. She informed us in every single step and input data very carefully.

Pros

Overall, my experience with BrightHR has been very positive. It has significantly simplified HR administration, especially for a small to mid-sized business without a large internal HR team. The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system.

Cons

There is a major issue with payroll functionality. The fund handling within payroll has caused serious problems, and it does not feel reliable for managing salary processes. Also we can not upload any file in related of the absents. (Just sick note uploading is available)

Switched from

[Breathe](https://www.capterra.com/p/126547/BreatheHr/)

Payroll integration. We need a software to integrate easily with payroll.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/)

Popular comparisons

[Paylocity vs BrightHR](https://www.capterra.com/compare/86714-151525/WebPay-vs-BrightHR)[Connecteam vs BrightHR](https://www.capterra.com/compare/151525-153140/BrightHR-vs-Connecteam)[Rippling vs BrightHR](https://www.capterra.com/compare/151525-172127/BrightHR-vs-Rippling)[BambooHR vs BrightHR](https://www.capterra.com/compare/110968-151525/BambooHR-vs-BrightHR)[Paycor vs BrightHR](https://www.capterra.com/compare/133745-151525/Paycor-Perform-vs-BrightHR)[ADP Workforce Now vs BrightHR](https://www.capterra.com/compare/151525-155895/BrightHR-vs-WorkforceNow)[Workday HCM vs BrightHR](https://www.capterra.com/compare/66908-151525/Workday-HCM-vs-BrightHR)[Paycom vs BrightHR](https://www.capterra.com/compare/130949-151525/Paycom-vs-BrightHR)[Dayforce HCM vs BrightHR](https://www.capterra.com/compare/151525-205376/BrightHR-vs-Dayforce-HCM)[Deel vs BrightHR](https://www.capterra.com/compare/151525-205015/BrightHR-vs-Deel)

[Buk vs BrightHR](https://www.capterra.com/compare/151525-208706/BrightHR-vs-Buk)[Access PeopleHR vs BrightHR](https://www.capterra.com/compare/151525-211952/BrightHR-vs-Access-People-HR-Software)[ADP Comprehensive Services vs BrightHR](https://www.capterra.com/compare/151525-175840/BrightHR-vs-ADP-Comprehensive-Services)[isolved vs BrightHR](https://www.capterra.com/compare/151525-164417/BrightHR-vs-iSolved)[Cezanne HR vs BrightHR](https://www.capterra.com/compare/12452-151525/Cezanne-HR-vs-BrightHR)[Bizneo HR vs BrightHR](https://www.capterra.com/compare/151525-184073/BrightHR-vs-bizneo)[Personio vs BrightHR](https://www.capterra.com/compare/151525-158622/BrightHR-vs-Personio)[RUN Powered by ADP vs BrightHR](https://www.capterra.com/compare/151525-185859/BrightHR-vs-RUN)[Gusto vs BrightHR](https://www.capterra.com/compare/131882-151525/Gusto-vs-BrightHR)[ADP TotalSource vs BrightHR](https://www.capterra.com/compare/113109-151525/ADP-TotalSource-vs-BrightHR) 

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