# Unit Trac Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unit Trac Software - reviews, pricing plans, popular comparisons to other Self Storage products and more.

Source: https://www.capterra.com/p/151482/Unit-Trac

---

# 

 Unit Trac Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unit Trac

## What is Unit Trac?

Unit Trac is cloud-based self storage management software with productivity boosting features that include an interactive facility map, custom website, integrated payment processing, financial reporting and more. Make it easy for customers to do business with you - eSignature lease agreement, online rentals/payments. Serve your customers quickly and professionally while managing your business from anywhere on any device. Check out the full-feature demo and try Unit Trac risk-free for 30 days.

## What is Unit Trac used for?

[Self Storage](https://www.capterra.com/self-storage-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

1%

Starting price

$0.7

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Unit Trac alternatives

Highest Rated

[4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (237)](https://www.capterra.com/p/218435/storEDGE/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (45)](https://www.capterra.com/p/174252/CCStorage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151482/Unit-Trac/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Customer Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Billing & Invoicing

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Portal

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Recurring/Subscription Billing

4.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Rental Management

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Unit Trac 100 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

An itemized to do list that can be edited as tasks are completed

Private online space that lets businesses securely share documents and provide information access to clients

For commercial leases

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Manage and track high-value assets including office equipment, furniture & more

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Specialized for organizations who focus on residential projects

Designed for self storage facilities

Use AI to generate content in the form of text, images, videos, etc.

Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows the calculation of fees for late rent payments

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower

Monitor the process of lease agreements

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Access the system via a mobile application

Manage and handle various international currencies

Manage and support multiple locations

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Accept and process online payment transactions

Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Reminders sent for balance/payment due

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Tool used to determine accurate pricing and product eligibility for borrowers

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential leases

For residential properties

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Manage gate access to secure facilities/properties

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage site maps showing plots, availability, utilities etc.

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Managing renters, rent payments, maintenance workflows & documents.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Allow organizations to streamline the check-in process for visitors.

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (68)

4.5

Based on 68 reviews

## Pricing

Value for money

4.8 (66)

Free Trial

Unit Trac

$0.70

Other,Per Month

It includes:

-   Access From Any Device
-   Always Backed Up
-   Custom Website
-   Document Storage (10 GB)
-   Email Notifications
-   Interactive Site Map
-   Live Financials
-   Realtime Lease Management
-   Unlimited Users

Value for money

4.8 (66)

4.8

Based on 66 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (66)

5.0

Based on 66 reviews

## User reviews

Overall rating

4.7

Based on 68 reviews

Filter by rating

5(52)

4(15)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SB

Shantonia B.

Site Operator

Utilities

### "Unit Trac is a game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

It was an easy process. My onboard process was smooth. I had help all the way. Whenever, I have a problem, my rep gets right back with me and helps me resolve me. When we started with Unit Trac, our units were going in the hole, now they have been caught up for the most part, reports make easy to keep up with everyone's status.

Pros

Unit Trac does every thing for you. Its all online and accessible from ANYWHERE, keeps up with your clients, reminds you to lock them out, sends reminders on your behalf , emails clients, batch invoices, sends late reminders, auto adds late fees, reminds of next steps, takes various forms of payments, allows you to send emails and attachments, see a layout of your units that are vacant, and who is in them. It really holds you accountable. Best of all the price is GREAT.

Cons

There isn't anything I do not like about Unit Trac. It has been above expectations. We went from an old school table looking software to this. It works.

Switched from

[SWAMP](https://www.capterra.com/p/119324/SWAMP/)

I felt like it was out dated and the secretary had a hard time keeping up with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2025

We are grateful for the opportunity to support H&amp;T Lockup! You've made great progress and hopefully you are enjoying the simplicity of managing the business now.

MM

Mathieu M.

owner

Real Estate

### "5 stars! Easy and efficient! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

Most of all, the servicing is amazing! \[sensitive content hidden\] is fabulous to work with!!!!

Pros

Exactly what I needed! Very efficient system! It allows me to rent the units virtually and maximize my time! The system is easy to navigate for the users too!

Cons

Nothing! Unit trac does everything I need and very cost efficient!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2025

Thank you for the kind words Mathieu! We are grateful for the opportunity to support your business.

MW

michael w.

Owner Operator

Warehousing

### "Unaccommodating Software-contract terms and payments"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 7, 2024

Total waste of time if the customers experience isn't seamless.

Pros

The reporting and site map aspects are what initially attracted us but the software is very flawed.

Cons

We were shocked to realize the system's inability to allow for multiple term and payment options. She explains that there is currently not an option to offer customers visiting the website to choose and pay for any term other than a 6 month term and at the 6 month rate. As she explains it, there is no ability for a customer to be able to choose either a 6 month term or a 12 month term and pay the applicable price for each respective service term.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KZ

Kim Z.

Accounts manager

Warehousing

### "Simply the best find! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2023

Having chosen Unit Trac to be our partner in running our business has been by far the best decision we made. The experience has made the set up and ongoing running of our facility an absolute breeze.

Pros

We opened a brand new self storage facility in Australia. The set up and ease of integration could not be easier. And the online support is phenomenal!

Cons

Only have found that the website that is set up for us through Unit Trac is too basic. Would like to have extra features to add Q&A section for our new customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Tianna P.

President

Entertainment

### "Great choice "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2022

I originally paid for this for my brothers real estate business, he is still using it. Haven't heard any complain yet but well done

Pros

The application was really neat, easy for setting up client information. Trusted website when it comes to important credentials

Cons

No problem at the moment. Pleased so far

Alternatives considered

[Real Estate Cabinet](https://www.capterra.com/p/252353/Real-Estate-Cabinet/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Douglas P.

Owner

Warehousing

### "Best system I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

Saves a lot of time keeping track of customers

Pros

Everything was very easy to use. Would highly recommend.

Cons

Nothing is difficult to learn with this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks Douglas! Unit Trac was designed to save you time and glad that you confirmed it. We appreciate your response.

MB

Michael B.

President

Warehousing

### "Storage "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2021

Good experience. \[SENSITIVE CONTENT HIDDEN\] has always been readily available to answer questions.

Pros

Has facilitated handling of customers accounts without personal contact. Billing can be done quickly and efficiently.

Cons

No significant deficiencies. Would be beneficial to have accounting capabilities in program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks Mike! We appreciate your feedback and are working to continually make Unit Trac better. Glad to help!

LR

Linzie R.

Owner

Consumer Services

### "Makes my job easier and my customers happy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

First time storage facility owner, I had idea what to expect but once I got into Unittrac, it made it so easy and like I said, customer service is #1.

Pros

First and foremost, my contact guru at Unittrac is \[SENSITIVE CONTENT HIDDEN\], amazing just does not describe her at all! I love that she is just a phone call away,. Being new to the business, I had lots of questions and she is ALWAYS so pleasant and patient to deal with. Love the reports page, I can pull all the info I need. The e-sign is a great asset, customer love it!

Cons

Wow. I have yet to figure that out! No complaints here.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks so much for the positive review Linzie! Always happy to help - anytime.

CB

Craig B.

Owner

Commercial Real Estate

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2021

Keeps my storage facility running efficiently and requires little time to learn. Support staff \[SENSITIVE CONTENT HIDDEN\] is second to none. Unreal for helping set up.

Pros

I have a large RV storage facility and use it to run the daily business operations. Easily able to find and track my customers info, payments due and renewal dates.

Cons

Unable to easily send a mass email to active customers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2021

Your business is booming Craig and we are happy to help you as you grow. More improvements coming soon to make it easier to communicate with your customers. We are excited to share the most recent update that allows mass emailing to customers! Committed to making Unit Trac better and we appreciate your input.

DP

David P.

Facility Manager

Consumer Services

### "Smiplest, Easiest, and Cheapest Self-Storage Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2021

I took over my facility in September of 2018. At that time, every aspect of the business was pen and paper. Physical contracts/leases, pen and paper payment recording, no advertising, cash/check only, etc. I began searching for software to convert this ancient business practice into something modern. I came across other software platforms that were clunky and difficult to operate. Unit Trac stuck out to me primarily because of simplicity. There aren't any frilly extras or ads for their partners. However, while simple, they have loads of features and are continually working on new features. Unit Trac allowed me to implement acceptance of credit cards through Stripe including automatic payment processing. Converting from Paper to Unit Trac was time consuming, but only becuase I chose to include past payments in the software. You could input tenant information and move on. My only gripe is there is currently no way for customers to get a notification prior to their due date. A good portion of my customers are set up with automatic credit card payments, but those that don't tend to forget payments, as usual. Unit Trac has the information available to implement an automatic text/email messaging system to notify tenants of upcoming due dates. Addition of this feature would make a world of difference.

Pros

Easy to implement, cost-effective, great customer service, website hosting built-in.

Cons

No automated customer notification of due dates.

Alternatives considered

[WebSelfStorage](https://www.capterra.com/p/99711/WebSelfStorage/)

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reasons for choosing Unit Trac

In the end, Unit Trac is a straightforward software that provides the features that you want without the fluff that you don't. I can log in from anywhere with internet access, and manage leases, payments, or customers within seconds. Also, the ability to enable a feature that lets prospective tenants begin their own lease is invaluable to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2021

Thanks for the positive review David! You're operating an efficient facility and we are glad that you chose Unit Trac. Our development team is working on improvements to automatic notifications - stay tuned.

[View all Reviews](https://www.capterra.com/p/151482/Unit-Trac/reviews/)

Popular comparisons

[Easy Storage Solutions vs Unit Trac](https://www.capterra.com/compare/112769-151482/Self-Storage-Software-vs-Unit-Trac)

[Storable Edge vs Unit Trac](https://www.capterra.com/compare/151482-218435/Unit-Trac-vs-storEDGE) 

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