# Commercient SYNC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Commercient SYNC Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/151318/Commercient-SYNC

---

# 

 Commercient SYNC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Commercient SYNC

## What is Commercient SYNC?

Commercient's SYNC integration links ERP systems with CRM platforms, enabling businesses to view current ERP data in their CRM. This includes customer information, inventory, purchase requests, invoices, and more! By eliminating duplicate data entry, SYNC maintains data consistency and integrity across systems and simplifies business operations. Our cloud-based integration is simple to implement - no need for complicated coding. Commercient provides support for a variety of ERP and CRM systems, allowing businesses to boost teamwork, enhance decision-making, and deliver superior customer service through a comprehensive overview of their activities.

## What is Commercient SYNC used for?

[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 117 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

3%

Starting price

$5

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Commercient SYNC

4.8 (117)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (117)

Ease Of Use

4.3 (3,004)

Value For Money

4.5 (104)

Value For Money

4.3 (2,317)

Customer Service

4.8 (111)

Customer Service

4.3 (1,978)

## Commercient SYNC alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (403)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (406)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

[View all alternatives](https://www.capterra.com/p/151318/Commercient-SYNC/alternatives/)

## Who uses Commercient SYNC?

Based on Capterra reviews from the past 6 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Integrations Management

4.6 (32)

71.88% of 32 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

Data Synchronization

4.4 (30)

80.00% of 30 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data Management

4.9 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Ability to handle large datasets

Data Connectors

4.5 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Import/Export

4.5 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Real-Time Data

4.5 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Receive data and information in real time

Commercient SYNC 20 features

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Configure existing workflows to meet your organization's needs

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Identify which applications need to exchange data and enable these data connections

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allows the integration of data between different web services

Features

4.7 (117)

4.7

Based on 117 reviews

## Pricing

Value for money

4.5 (104)

[View pricing plan details](https://www.capterra.com/p/151318/Commercient-SYNC/pricing/)

ERP to CRM (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$5.00

Per User,Per Month

It includes:

-   Account History
-   Customer Payment Terms and Credit Limits
-   ERP Customers With CRM Accounts
-   Invoice Payments
-   Multiple Bill to Addresses
-   Multiple Ship to Addresses
-   Open Invoices Invoices on Hold
-   Open Sales Orders
-   Sales Order Detail Lines
-   Sales Order History

CRM to ERP (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$5.00

Per User,Per Month

It includes:

-   Account History
-   Account Owner
-   Address
-   Contact Information Attached to Account
-   Notes and Attachments
-   Parent Accounts
-   Partners

Bi-directional SYNC (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$11.00

Per User,Per Month

It includes:

-   Account History
-   Account Owner
-   Address
-   Contact Information Attached to Account
-   Customer Payment Terms and Credit Limits
-   ERP Customers With CRM Accounts
-   Invoice Payments
-   Multiple Bill to Addresses
-   Multiple Ship to Addresses
-   Notes and Attachments
-   Open Invoices Invoices on Hold
-   Open Sales Orders
-   Parent Accounts
-   Partners
-   Sales Order Detail Lines
-   Sales Order History

Hubspot

$199.00

Other,Per Month

It includes:

-   Configure 3 point to point integrations

Pipedrive

$199.00

Other,Per Month

It includes:

-   Configure 3 point to point integrations

ERP to e-Commerce (Magneto, Shopify, Woo commerce, Amazon seller central)

$199.00

Other,Per Month

It includes:

-   Customers and Their Addresses
-   Inventory Levels
-   Price Levels
-   Products

Value for money

4.5 (104)

4.5

Based on 104 reviews

## Support, customer service and training options

Customer Service

4.8 (111)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (111)

4.8

Based on 111 reviews

## User reviews

Overall rating

4.8

Based on 117 reviews

Filter by rating

5(103)

4(9)

3(1)

2(0)

1(4)

Mentioned topic

Sorted by most recent

SS

Shelby S.

Senior Account Manager

Marketing and Advertising

### "Great to sync data!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 20, 2026

Pros

The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely.

Cons

Cluncky UX / UI for the customer portal. This doesn't affect the level of service but more about just the experience of the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Chris R.

President

Construction

### "Sage Hubspot Sync"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from \[sensitive content hidden\]. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results.

Pros

The final product performs flawlessly and customer service was incredible and always there to support me.

Cons

The onboarding process is a little long and tedious but effective to get us to the finish line. Worth the struggle.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Nathan M.

Marketing Analyst

Warehousing

### "Great service and experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 16, 2026

Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members \[sensitive content hidden\] has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support.

Pros

Syncs data between our CRM and ERP systems efficiently and effectively, and their support team is also always there to help us when we need it.

Cons

We have occasionally had issues arise with the sync, but the team at Commercient is always there to help us with it and get things resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sarah T.

Marketing Manager

Machinery

### "Love it! Commercient Sync Salesforce & Sage "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 11, 2026

As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects. This feature has significantly streamlined our workflow by eliminating the need for manual entry of pricing details, which has notably increased our productivity by 32% across all teams at Shepherd. I would like to especially acknowledge the commendable support we received from Beatríz González, who was consistently helpful throughout our project. While there can be challenges in the initial stages of implementation, the overall business growth and team dynamic improvements we've seen with Commercient make it a worthwhile choice for any company seeking to enhance their operations.

Pros

As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects.

Cons

The thing I like least is using the portal for absolutely everything and not being able to reply to emails in my email. The sync implementation process takes a bit of time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Electrical/Electronic Manufacturing

### "Read The Terms Before Proceeding"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 10, 2026

Overall extremely negative. The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor.

Pros

Software appears to work, but is time consuming to integrate. We have an unpopular ERP system, and perhaps that is part of the issue.

Cons

They do not care about the customer, only getting their money. Read your terms thoroughly before proceeding. Their onboarding process involves animated characters describing the process. Might be helpful to some, but my IT manager thought the whole process was so unusual he asked if we should stop earlier on. I wish I listened to him. Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jenna J.

Controller

Machinery

### "Salesforce/Commercient Sync"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2025

The implementation was quick and simple. All of the data that we requested to sync has been connected.

Pros

It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce. The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems. It has improved our workflow efficiency and strengthened collaboration between departments.

Cons

I dislike that they charge per user, rather than per amount of data being synced. The cost will increase as my user count increases, however I feel that we should be charged as our data increases.

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

Reasons for choosing Commercient SYNC

We chose Commercient because it was more cost effective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2025

Thank you so much for your kind review. Jenna! Looking forward to our continued relationship!

MR

MELISSA R.

OWNER

Wholesale

### "HORRIBLE SERVICE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 10, 2025

IT TOOK OVER A YEAR TO IMPLEMENT I PAID FOR PHASE 1 AND 2. AFTER 2 YEARS--I NEVER EVEN GOT TO USE PHASE2. REQUESTED AN ADDITONAL DISCOUNT UPON RENEWAL FOR A YEAR IN ADVANCE. I WAS OVER $100 TO REVIEW THEIR NEW PRODUCTS. DO NOT USE THIS COMPANY

Pros

THERE IS NOT MUCH TO LIKE. IT TOOK 1 YEAR TO IMPLEMENT AND I HAD TO CONTACT THE \[sensitive content hidden\] OF THE COMPANY TO GET MY ACCOUNT ESCALED TO THE ONLY PERSON IN THE COMPANY THAT COULD ACTUALLY IMPLEMENT THE PROJECT

Cons

HORRIBLE CUSTOMER SERVICE. HARD TO IMPLEMENT. NOT A US BASED COMPANY. HARD TO COMMUNICATE WITH. NOT FLEXIBLE

Alternatives considered

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)

Reasons for choosing Commercient SYNC

IT WAS THE ONLY CONNECTOR TO SAGE 50 TO HUBSPOT

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mark R.

Marketing Data Specialist

Medical Devices

### "Does what it says, works without issue"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 27, 2025

Functions as expected and without hiccups. Fairly expensive though.

Pros

Data is synced regularly and reliably without any major downtime. Any issues that arise are very quickly solved.

Cons

The user(s) involved in setting up our account are no longer with the company, and there isn't much information readily available about how the technical aspects of commercient work. Also our primary user account is unable to be changed even though the person is gone from the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Bruce P.

VP Marketing

Hospitality

### "Amazing Team at Commercient"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

\[sensitive content hidden\] are amzing. These people know their stuff.

Pros

My experience in working with Commercient has been outstanding. The team there really went the extra mile in dealing with my ERP data and its unique structure.

Cons

I found that learning their portal took some doing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2024

Thank you so much for the wonderful review, Bruce! Our team has loved getting to know your business.

MH

Max H.

IT Admin

Medical Devices

### "Easy Database Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2024

It works and I don't have to think about it.

Pros

Their support team responds quickly if there is an issue or if I need to modify something

Cons

I really don't have anything to complain about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2024

Thank you so much for your review, Max! We have really enjoyed working with your company!

[View all Reviews](https://www.capterra.com/p/151318/Commercient-SYNC/reviews/)

Popular comparisons

[Zapier vs Commercient SYNC](https://www.capterra.com/compare/130182-151318/Zapier-vs-Commercient-SYNC)[Albato vs Commercient SYNC](https://www.capterra.com/compare/151318-228273/Commercient-SYNC-vs-Albato)[ZappySys SSIS PowerPack vs Commercient SYNC](https://www.capterra.com/compare/151318-170286/Commercient-SYNC-vs-SSIS-PowerPack)[Make vs Commercient SYNC](https://www.capterra.com/compare/151318-154278/Commercient-SYNC-vs-Integromat)[Amaka vs Commercient SYNC](https://www.capterra.com/compare/151318-203136/Commercient-SYNC-vs-Amaka)

[APPSeCONNECT vs Commercient SYNC](https://www.capterra.com/compare/106290-151318/APPSeCONNECT-vs-Commercient-SYNC)[Skyvia vs Commercient SYNC](https://www.capterra.com/compare/146167-151318/Skyvia-vs-Commercient-SYNC)[Apify vs Commercient SYNC](https://www.capterra.com/compare/150854-151318/Apify-vs-Commercient-SYNC)[Link My Books vs Commercient SYNC](https://www.capterra.com/compare/151318-184768/Commercient-SYNC-vs-Link-My-Books)[Coupler.io vs Commercient SYNC](https://www.capterra.com/compare/151318-202311/Commercient-SYNC-vs-Coupler-io) 

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