# Page 5 | BoardEffect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is BoardEffect the right Board Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151082/BoardEffect/reviews

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BoardEffect

4.4 (127)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of BoardEffect

## Showing most helpful reviews

Showing 101-125 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Joyce C.  
Executive Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Secret Weapon!"

September 17, 2018

5.0

I have used the support systems a lot and am extremely impressed with the level of support, the timeliness, and the vast knowledge of everyone you speak with.

Pros

This software program is my secret weapon to keeping me and my board organized, focused and engaged. I shutter when I think back to how we did things before moving to an electronic platform.

Cons

Like most programs, it just takes time and commitment to learn everything.

Review Source

Response from Diligent

October 31, 2018

Hi Joyce, we're so happy to be called your secret weapon! Thank you for sharing the positive experience you've had with our platform and our team.

KR

Kallee R.  
Director of Events/Asst to the President  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Software"

July 10, 2020

4.0

The customer service and overall product are great and are very reliable for the services we needed.

Pros

The end result of this software did the job well. The board used it with ease and liked the product.

Cons

There were some features regarding editing the document were not available like we had hoped.

Review Source

KS

Karen S.  
Meeting Service Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Terrific Communications Tool!"

September 17, 2018

5.0

Looking forward to getting more familiar with all the BoardEffect portal has to offer.

Pros

BoardEffect has given us the ability to communicate with our board more effectively.

Cons

No cons at this time.

Review Source

Response from Diligent

October 31, 2018

It's great to hear that BoardEffect has made communication with your board more effective, Karen! Thanks for sharing your review. If you're looking to expand your knowledge of BoardEffect and governance in general, please subscribe to our blog! It's a great resource and we update it with new content every week.

VR

Verified Reviewer  
Board Relations Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "BoardEffect"

September 16, 2018

5.0

Pros

BoardEffect tools help streamline tedious and time consuming processes.

Cons

some limitations such as not being able to set the date and time daily digest notifications go out.

Review Source

Response from Diligent

October 30, 2018

We're happy to hear that BoardEffect has helped streamline your governance process! Thanks for providing constructive feedback about notifications, and for sharing your review. We value your feedback.

KW

Kim W.  
Administrative Secretary  
Hospital & Health Care  
Used the software for: 2+ years

### "Great program for managing documents"

September 16, 2018

5.0

Using the BoardEffect software is very useful and great for our Board of Directors to use on iPads.

Pros

The board portal is easy to use once it is set up, customer support and training are excellent, and the documents and resources are at your finger tips.

Cons

It keeps getting better with each upgrade.

Review Source

Response from Diligent

October 31, 2018

Hi Kim -- thank you for your review! We love hearing that BoardEffect is easy-to-use, and that you've received helpful customer support. Thank you for being a customer!

MR

Marty R.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "BE amazing"

September 16, 2018

5.0

Growth - both personal and business

Pros

Consistency across the board - get it 😁

Cons

Still adding features - but they ARE adding

Review Source

Response from Diligent

October 31, 2018

Thanks, Marty for the 5-star review! We're so happy that BoardEffect has helped support your organization's growth.

cS

cheryl S.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Board Platform"

September 17, 2018

5.0

overall, my experience with BE is excellent. I am very happy that we chose BE to manage our board materials.

Pros

Boardeffect makes my job extremely easy. Very easy to navigate, its saves plenty of time and my board members love it.

Cons

I haven't found anything negative about the software.

Review Source

Response from Diligent

October 31, 2018

Cheryl, we're thrilled to hear that BoardEffect has made your job easier and that your board members like the platform. Thank you for being a customer and sharing your review!

VR

Verified Reviewer  
Founder and President  
Sports  
Used the software for: Less than 6 months

### "Will Increase Our Board Productivity"

November 8, 2019

5.0

As mentioned above, helping board members especially in a smaller nonprofit where they may be inexperienced in such a role but have good intentions, is a help.

Pros

If you ask a smaller nonprofit executive directors their #1 frustration, it's probably that their board of directors doesn't do as much as they would like. And if you ask the BoD members, they would say they don't always know what to do. BoardEffect helps us all with great information, insightful articles and the tools we need to help us help our board be more effective. The product name is fitting.

Cons

This is not a software issue - it probably has more tools and features than we actually have the capacity to use. That's better than lacking them, we are pleased with what we have learned from Board Effect.

Review Source

KR

Kristina R.  
Lead Executive Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "BoardEffect Review"

September 17, 2018

5.0

Pros

BoardEffect makes managing the distribution of board materials easy and convenient.

Cons

The inability to move the order of books around.

Review Source

Response from Diligent

October 30, 2018

Hi Kristina, thank you for sharing that BoardEffect has made managing the distribution of board materials easy and convenient. We will certainly take your constructive feedback into account about reordering books. Thanks for taking time to share your review!

RG

Rena G.  
Executive asst.  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BE Thank You"

September 16, 2018

5.0

Great, couldn’t do without

Pros

Ease, customer service, paperless, friendly for end users

Cons

Nothing the product does what I need and then some

Review Source

Response from Diligent

October 31, 2018

Hi Rena, we're so happy that BoardEffect has been working so well for you and your board! Thanks for being a customer and for taking time to write us a review.

OG

Olivia G.  
Assistant to the President and Project Coordinator  
Philanthropy  
Used the software for: 2+ years

### "Great for small private family foundations"

September 17, 2018

5.0

Pros

very user-friendly and easy to navigate.

Cons

Having a designated contact person to continue the relationship for the organization

Review Source

Response from Diligent

October 31, 2018

Thank you for the 5-star review, Olivia! We're glad to hear that BoardEffect has been helpful and easy-to-use. Thanks for being a valued customer.

LL

Lisa L.  
Program Director  
Philanthropy  
Used the software for: Less than 6 months

### "Great option for digital sharing of board materials"

April 21, 2021

4.0

This has made preparing for board meetings so much easier. Just upload the files, and the board book is created for you. Our board members can then either print it out themselves or just keep it up on their computer/tablet.

Pros

This software made it very easy to digitally share information with our board members rather than printing out materials. The entire office can collaborate on the board book rather than depending on one person to put it all together.

Cons

We have had a few glitches with the software where we created a template and then it was not there when we went back to use it. The implementation process could be better as well; it is a lot of learning on your own instead of having someone train you.

Review Source

MA

Melissa A.  
Executive Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Outstanding!"

March 19, 2018

5.0

It has made keeping Board documents easy and building my board books is so much easier than the old manual way.

Pros

Putting together my board books is a snap now; I can follow easily who is attending and who can not make meetings; I have one place to up notices and send out meeting information.

Cons

Attached files become a level within your agenda as opposed to being a supporting document. I'm still playing with the email templates, but will master them yet.

Review Source

Response from Diligent

October 31, 2018

We're so happy BoardEffect has made your job easier, Melissa! If you ever have any questions about tips and tricks for using the platform, please contact our customer support team -- we're happy to help!

MR

Mindy R.  
Executive Assistant to Operations  
Insurance  
Used the software for: 6-12 months

### "2018 BoardEffect BESaavy conference "

September 17, 2018

5.0

A lot of our questions were answered during our tuneup session. I’m a new user.

Pros

Security of the material within platform; compatible with Zoom; workroom and flow; collaboration.

Cons

I’m still getting acclimated with product.

Review Source

Response from Diligent

October 31, 2018

Thanks, Mindy for taking the time to write a review. We're so glad you enjoyed the BE Savvy conference this year, and that you were able to get acclimated as a new user. Please know that our customer support team is always available if you ever have questions!

KP

Keturah P.  
Operations Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love using Board Effect!!"

September 16, 2018

5.0

My company is not new to Board Effect but I am. Every time that I call they answer and assist.

Pros

I love the fact that our board can come to a one stop shop to meet their Board Needs!

Cons

Looking to see how we can further integrations to meet our needs.

Review Source

Response from Diligent

October 31, 2018

Hi Keturah, thank you for your review! It's great to hear that even though you are new to BoardEffect, you've found it easy to learn with the help of our support team. Thanks for being a customer.

DH

Danielle H.  
Associate Director, Alumni Board Relations  
Higher Education  
Used the software for: Less than 6 months

### "Beginning Stages but So Far So Good!"

September 17, 2018

4.0

I am looking forward to further streamlining our process and communication with board members.

Pros

I have used this software for under one year but I have no complaints thus far. The platform is relatively user friendly and if there is something that doesn't make sense, chances are there is a webinar available to help you learn.

Cons

Some templates cannot be manipulated to help end users identify why they are being contacted or receiving certain information.

Review Source

Response from Diligent

October 31, 2018

Thank you for sharing your review as a new user, Danielle! We appreciate that you've shared constructive feedback about template formatting please know that your suggestion has been taken into consideration as we continue to make improvements to the platform. Our team is always here to help should have any questions, or if you'd like to share any further feedback.

RS

Rebecca S.  
Assistant Executive Director  
Government Administration  
Used the software for: 2+ years

### "BoardEfffect Review"

May 14, 2021

5.0

Pros

very easy to use. love it. board members love it. we have extremely large files and BE handles them

Cons

would like to be able to include videos in meetings books

Review Source

DM

Denise M.  
Community Relations Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Thank you for providing this service...I love BoardEffect!!"

September 16, 2018

5.0

totally saves time and makes my job more efficient

Pros

I like that the portal is so easy to use and I appreciate how it has grown over the years.

Cons

I can't think of anything because my experience has been so positive.....everything is great

Review Source

Response from Diligent

October 30, 2018

Thanks for the 5-star review, Denise! We love hearing that BoardEffect has saved you time and made you work more efficiently.

IR

Ivan R.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very straightforward product to use "

October 7, 2016

4.0

This product does a very nice job for communicating with your board members, getting RSVP for events and posting your all your documents. It consolidated the duties of primarily two staff members into one system.

Pros

Ease of use. Customer support is very good.

Cons

The email tool need to be more robust on formatting.

Review Source

Response from Diligent

October 31, 2018

We're so glad you're liking BoardEffect, Ivan! Thanks for sharing your review. Please know that we are always looking to make improvements to BoardEffect, and have taken your agenda formatting feedback into account.

TJ

Tammy J.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simplify your life!"

September 16, 2018

5.0

It takes me a lot less time to prepare for meetings, but my Board doesn't ever have time to learn how to use it effectively

Pros

Easy to use, great customer service, intuitive design

Cons

A little pricey, Board must be willing to use in order to get your moneys worth

Review Source

Response from Diligent

October 31, 2018

Thanks, Tammy for sharing your review! It's great to hear that BoardEffect has helped simplify your life. If you are interested in having a board member training session, please let our customer success team know and we would be happy to assist!

MP

Matthew P.  
Counsel and Director  
  
Used the software for: 1-2 years

### "Great product backed up by a great team"

March 27, 2018

5.0

Pros

BoardEffect is very easy to use and gets the job done! I am incredibly happy with my experience so far.

Cons

So far I've not encountered any difficulties with the platform, but I'm sure if I did their outstanding team would be waiting in the wings to point me in the right direction.

Review Source

Response from Diligent

October 31, 2018

Matthew -- thank you for your review! We're happy to hear that you've had such a positive experience with the BoardEffect platform and team. Thanks for being a customer.

PF

Pamela F.  
Executive Director  
Food & Beverages  
Used the software for: 1-2 years

### "BE Assessment"

September 17, 2018

4.0

Pros

Centralization of association documents and meeting materials.

Cons

Lack of flexibility to reformat the meeting agenda in the meeting books.

Review Source

Response from Diligent

October 31, 2018

Hi Pamela, thank you for taking time to write a review. We're happy to hear that you are having a positive experience with BoardEffect. Thank you for your constructive feedback about our agenda capabilities please know that the BoardEffect team is taking agenda formatting into account as we continue to make improvements to our product.

FC

Faith C.  
Executive Assistant  
Banking  
Used the software for: 6-12 months

### "Very Effective"

July 23, 2020

4.0

Pleasant

Pros

Our BOD relies on BoardEffect for everything, all our content is easily accessible in one place. Due to the recent pandemic we have gone 100% virtual and we could not have done so without BoardEffect.

Cons

The Email token for 2 factor authentication takes too long for protected emails

Review Source

NS

Nikki S.  
Coordinator  
Higher Education  
Used the software for: Less than 6 months

### "New User"

September 17, 2018

4.0

So far so good!!

Pros

I am learning so much about how this can benefit my organization!

Cons

The agendas will never be approved for our use based on look, which is unfortunate we can't make more edits to the style! I would love to use the feature.

Review Source

Response from Diligent

October 31, 2018

Hi Nikki, thank you for your review! We're glad that BoardEffect is working well for you and your organization. Please know that we are always looking to make improvements to BoardEffect, and are taking your agenda formatting feedback into account -- thank you for sharing!

LV

Luna V.  
  
  
Used the software for:

### "null"

December 19, 2018

5.0

Review Source