# Flock Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flock the right Team Communication solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151072/Flock/reviews --- Flock 4.5 (344) [View alternatives](https://www.capterra.com/p/151072/Flock/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flock Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Gregory B it support specialistComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “It is a platform with everything necessary for verbal, written or video call communication that makes us more committed to each task to be carried out and our teamwork process easier“ June 5, 2023 MO Michael Elias O Sales SupportCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “The one thing I don't like is that there are a lot of times that the search results don't appear when you're backtracking your previous message.“ December 19, 2022 JA Joseph A Mechanical EngineerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “With Flock, I am less relieved the hassle of sending documents to other departments via online sending.“ April 17, 2024 PS Pia S Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It can be sluggish, and the messages can occasionally arrive with a significant delay.“ February 21, 2023 DO Donald O Executive Technical DirectorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I like that it integrates with external applications to enrich more features.“ July 30, 2024 PS Pia S Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Its video conferencing is slow and poor.“ February 21, 2023 LB Lucas B Research CoordinatorE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration.“ October 23, 2023 DD Darina D Ing.Real Estate, 2 - 10 employeesUsed the software for: I used a free trial. “Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication.“ January 14, 2022 ## Showing most helpful reviews Showing 1-25 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victory A. Cold calling agent Real Estate Used the software for: 6-12 months ### "Its was a great experience " January 31, 2025 5.0 Its was a great experience, had a general channel and also a private space for a user. Pros Its compatibility, it brings together so much in a little space. Cons Nothing per say, just love the fact that it had so much in one piece. Review Source Brian W. Chief Technical Officer Design Used the software for: 2+ years ### "A more user-friendly Slack" February 27, 2020 4.0 We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness. Pros The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members. Cons The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Flock Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app. Review Source VR Verified Reviewer Founder Media Production Used the software for: 1-2 years ### "Just Telegram or Whatsapp with some integrations!" September 11, 2018 1.0 Flock is really good, I recommend it to small IT or ITes company as most of the apps made available for keeping developers and programmers in mind. Whereas for rest it's better to use Telegram with IFTTT and Zapier or Try Workplace by Fb and MS Teams then switching from Slack to Flock. But those who're already using Slack, Flock is like Bullock cart Vs Bently (Slack) and sooner or later either you'll upgrade to Slack or Workplace by Facebook or Teams by MicroSoft. Pros \- Easy to use - Affordable then Slack but not anymore after entry of Workplace by Fb and MS Teams (as they're almost free) - Best in class Support and they're always there to assist you Cons \- A complete dearth of apps and integrations, NOT EVEN the 100 essential apps (by Slack) and must have Integrations are available on Flock, literally you'll regret and repent if you're switching from Slack. As just 54 App integrations are available that too without full functionality. - You can search a file but couldn't click or access it. - A Big NO for Media or Marketing Company as it may take years for you to find the image your teammate posted just 3 months back. - Slowest, let me repeat slowest app development I've ever seen in my life so far. No need to feature requests or app integration suggestions Review Source Anthony Z. Owner Law Practice Used the software for: 2+ years ### "A great alternative to the bigger named communication apps" November 17, 2023 5.0 We use Flock daily and it is an indispensable part of our workday. Pros The ease of use and pricing were the 2 main things that drew us to Flock. Cons Not able to customize more uniquely, but thats a minor point. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Mainly switched due to cost and features that were missing. Review Source PM Pamela M. Office Manager Construction Used the software for: 2+ years ### "Flock" December 3, 2020 5.0 We are a construction company that uses this for our field techs to load pictures and we have had no problems, whenever I have had to contact flock which was twice, they were able to handle what I needed at that time, I would highly recommend this software. (still looking for in expensive software to use with my techs on sending work orders) Pros Our main purpose for using flock is being able to share pictures. Cons There is only 1 thing I would say is cons, when contacting flock it is sometimes hard to understand what they are saying due to they have a different accent the usa does. I would recommend a search bar for finding older pictures. Alternatives considered [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) Reason for choosing Flock Down Time and easier to download our pictures. Switched from [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) Flock is more User friendly Review Source Massimo C. CEO Marketing and Advertising Used the software for: 2+ years ### "irreplaceble" December 2, 2020 5.0 Absoluty happy with it, both on desktop and mobile app. Pros Flock simply allowed our team to continue working during the pandemic. Since the day 1, we were already working as usual because it replaces all collaborative functions. Furthermore, it integrates with many commons tools like Google Drive and Todoist. Cons Maybe the assistance is not very fast, but we barely needed it. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Flock After few minutes of trying, we were already using it easily. Review Source DO Donald O. Executive Technical Director Construction Used the software for: 2+ years ### "Business Instant Messenger that I Highly Trust" July 30, 2024 5.0 Team collaboration is made easy by Flock. Pros Flock allocates room for creation of unlimited communication channels. I like that it integrates with external applications to enrich more features. Cons There has never been any notable drawback on Flock. Review Source KP Khevana P. Tech Lead Professional Training & Coaching Used the software for: 2+ years ### "Communication Friendly Tool" August 13, 2024 4.0 We had a great experience with Flock. We used it for years in our org and enjoyed it. Pros Flock is a great tool for communication within the org and with all the stakeholders. It has some good features such as reminders, pins, saving documents etc. Cons Has lack of flexibility for the integration with various systems compared to similar tools Review Source MG Monika G. Chief Accountant Management Consulting Used the software for: 2+ years ### "Flock is a Must Have Business Instant Messenger" May 22, 2024 4.0 Pros Flock has replaced Swit in my organization since it offers nearly all features available on Slack which is the main aspect why I like it. Cons I slightly dislike that Flock lack robust video conferencing capability. Review Source IN Irene N. Business Development Executive Construction Used the software for: 2+ years ### "Flock for BIM and Remote Work" May 16, 2024 5.0 Pros It allows me to coordinate remotely with colleagues all over the world, mainly our team in Nepal. Cons On my end, I have no aspect that I face as a flaw. Review Source NM Norah M. Co-Founder and CEO Utilities Used the software for: 2+ years ### "Flock: A Must Have BIM Tool" May 1, 2024 4.0 Pros Everything from instant messaging, team collab to live chat are the most iconic aspects. Cons Push notifications delay when the mobile application is low. Review Source JC Jessica C. Digital Marketing Analyst Financial Services Used the software for: 2+ years ### "Flock: Robusta Tool for BIM" September 17, 2023 5.0 Business instant messaging, file sharing, task management and project coordination. Pros Flock offers BIM and product management capabilities in one place that help advance team collaboration and boost project management in real-time. Cons Unfortunately, Flock demand a lot of integration to accomplish some tasks such as video conferencing. Review Source AS Amitkumar S. Program Manager Information Technology and Services Used the software for: 1-2 years ### "A clean and feature rich communication tool" February 16, 2022 5.0 Having used a host of communication tools like Google Chat, Microsoft teams, the fact that Flock integrates so easily with so many other tools is an achievement in itself, since Flock is a stand alone tool and not a part of some software suite. It has an extremely clean and easy usability and the text box has multiple tools to format the messages. This is the best part, because then it always becomes easy to point out focus items, quotes etc. Pros 1\. Very clean and clear interface 2. Has features like To Dos, Pinned Items etc which allow small scale project and file management 3. Integrated with a host of other tools and can be extended to a dozen other tools . 4, Has a fantastic feature to automate a few things by adding processes. Cons 1\. Search algorithms needs to be improved. I don't find relevant details from the search functionality 2. Contact management need to be improved. Review Source SG Stephanie G. Human Resources Officer Mental Health Care Used the software for: 2+ years ### "Flock at Chiromo" October 28, 2023 5.0 Flock enables me to send and receive instant messages over the internet. Pros Flock is used across all business unit in my mental health care. It boost productivity via enhancing team collaboration, file sharing and business instant messaging. Cons Due to lack of video conferencing tools I am forced to integrate with external apps such as BlueJeans Meetings and VR. Review Source AH Arianna H. Director of Brand Experience Supermarkets Used the software for: 2+ years ### "Slack Alternative of 2023" August 31, 2023 5.0 Business instant messaging.Project and portfolio management.File sharing. Pros Flock gives me the ability to send large files online via drag and drop.It enhances unlimited creation of communication channels. Cons I use Flock as Slack alternative and it does everything perfect from product management to instant messaging. Review Source LB Lucas B. Research Coordinator E-Learning Used the software for: 1-2 years ### "Flock: Robustious Tool for Business Instant Messaging " October 23, 2023 5.0 Business instant messaging and live chat.Team collaboration.File sharing. Pros Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration. Cons Mobile application works perfect for me, but it lack video conferencing capability although it has a robust backend integration capability. Review Source HT Huldah T. Project Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Flock is a Must Have Unified Comms GURU" October 26, 2023 4.0 It unify teams under one roof for real time communications. Pros I replaced Swit with Flock since it has robust features. It allows me to create unlimited communication channels under one roof. Cons I use Flock on a daily basis and only dislike how I integrate with external apps to enhance video conferencing. Review Source LF Lindsay F. Lead Revenue Accountant Financial Services Used the software for: 1-2 years ### "Business Instant Messenger: Flock" October 21, 2023 4.0 Flock has enabled me to share large files online, boost productivity via team collaboration and instant messaging. Pros Instant messaging and live chat are among the best features that Flock allocates on mobile and cloud apps. Cons To enhance video conferencing, it requires to integrate Flock with external web conferencing Apps such as Veeting Rooms and BlueJeans Meetings. Review Source VR Verified Reviewer Listing Cordinator Government Administration Used the software for: 2+ years ### "Small office use" July 25, 2019 4.0 Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them. The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago. Pros Ease of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this. Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s. Cons Every time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code. Review Source SK Sierra K. Principle Design Recruitment Consultant Design Used the software for: 6-12 months ### "Unified Communication Provider " October 4, 2023 4.0 Excellent performance. Pros Easy to organise multiple channels of communication with subtopics/subtasks based on tasks and projects. Cons Easy to use tools,no downside discovered on my experience. Review Source RG Ron G. Dir Business Development Electrical/Electronic Manufacturing Used the software for: 2+ years ### "We Chose as an Alternative to Slack" December 3, 2020 5.0 As we are all working remotely now, Flock is especially useful for everything from early morning check-in to quick sharing of files. Pros Having used Slack with several organizations, I was familiar with the benefits of a direct real-time communications platform tailored to enhance work activities. In choosing for our small company, we found Flock to be a better alternative both cost-wise and overall look and feel. The ability to bring in guests on specific projects without adding to our baseline use cost was a key recommender for us. The integration with Google Docs is very good. Flock also seems to be a more customer-focused independent company, rather than a large public corporation (and even larger now) that will be driven by how much more rent it can charge across its customer base, which is a personal pet peeve of mine. Cons Some of the audio/video features need to be better integrated. The video conferencing still seems a bit buggy compared to other platforms, so we don't rely on Flock for that service. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) See above Review Source VR Verified Reviewer Customer Success Manager Information Technology and Services Used the software for: 2+ years ### "Simple chatting software " October 25, 2022 5.0 Pros Clean UI similar to other chatting softwares Cons Search is difficult, pinned items are difficult to find Review Source SP Sonalisa P. UX Designer Financial Services Used the software for: 1-2 years ### "Convenient and improving product!" December 4, 2020 5.0 Flock is a nice and easy-going communication platform and has made our lives easy in corporate communication and mostly during this remote working phase. Keep improving and bringing in new and cool features. Pros 1\. Easy to understand and operate 2. 'Read by' feature helps a lot. 3. The distinguishing red mark on mentions is a great experience. 4. The variety of stickers and emojis are great. Cons 1\. The DND feature can be better. 2. The reaction emojis can be more (please add more relevant ones like - facepalm, a simple smile, etc) 3. Provide notification tone changes in the app version of it. 4. The recent chants are lost whenever one makes a hard refresh. Please retrieve the chats back. 5. The search feature can be made efficient (add date-wise search and improve the current search) 6. When a file is pinned, please have a method to show the message on the chat as well. Review Source MS Meredith S. Creative Producer Media Production Used the software for: 1-2 years ### "Communication Game-changer" March 25, 2020 5.0 Pros Before Flock, we were relying on group texts and email chains. But as the company grew, group texts were becoming more unmanageable and confusing. I like that this keeps quick, business communications in one place. You can organize the channels easily. I also really like how smoothly Flock syncs with Dropbox. In our audio production field, we deal with a lot of big files. With Flock, you are able to send those files to a group to listen to easily, with quick loading time and with a smaller chance of the communication being lost like it would be on another email chain. Cons Sometimes I find myself missing notifications from Flock. I'm not sure if I just haven't fine-tuned my notification settings. But occasionally, I'll click on Flock and realize I didn't seem to see a slew of messages. Reason for choosing Flock We chose Flock over Slack based on some of the reviews we read. I have used Slack too. I find Flock more user-friendly, intuitive and I think the interface is cleaner. Overall, I prefer Flock for these reasons. Review Source DB Debjit B. Freelancer Information Technology and Services Used the software for: 6-12 months ### "One of the simple and easy collaboration tool for my team." September 16, 2018 4.0 I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez. Pros You can simply do all your team management in one place. here are some of the things I like the most of this service. Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer. I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later. Cons When I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.) Review Source Similar Products Featured