# Workday Peakon Employee Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workday Peakon Employee Voice the right Survey solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151069/Peakon/reviews

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Workday Peakon Employee Voice

4.7 (62)

[View alternatives](https://www.capterra.com/p/151069/Peakon/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Reviews of Workday Peakon Employee Voice

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

AJ

Aja Nurse J

Assistant TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The insights have led to real changes, like better scheduling and more support during busy periods.“

May 16, 2026

AJ

Aja Nurse J

Assistant TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Some survey questions can’t be customized, which makes it harder for schools to ask very specific questions.“

May 16, 2026

Jacquelyn V

Community Resource Coordinator IIInsurance, 10,001+ employeesUsed the software for: Less than 6 months.

“Employee management, user friendliness, ease of use and access, and seamless collaboration are just a few of the key favorite factors within this software.“

March 12, 2026

BB

Brendan B

Operations leadHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“That said, if the anonymity is not maintained it shoots itself in the foot. If employees are not given a space to voice concerns candidly they will not use it appropriately.“

October 24, 2025

KB

Katie B

Project ManagerOil & Energy, 201 - 500 employeesUsed the software for: 1-2 years.

“This is a good platform for large organisations to get involved in , this allows them to survey their staff and get feedback about many different topics within the business“

March 25, 2025

Jacquelyn V

Community Resource Coordinator IIInsurance, 10,001+ employeesUsed the software for: Less than 6 months.

“Manual entries are complicated and often rejected.“

March 12, 2026

SC

Sean C

MarketerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Survey responses are anonymous, which leads to more honest reviews that reflect reality better than when people identify themselves“

November 22, 2025

Victoria H

Sr HR ManagerDesign, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I didn’t have anything I liked least about Workday Peakon Employee Voice, I don’t recall any issues with it“

March 21, 2026

## Showing most helpful reviews

Showing 1-25 of 62 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ankur R.  
Enterprise Architect  
Computer Software  
Used the software for: 1-2 years

### "Decently full featured tool with room to be better"

June 7, 2024

4.0

Overall, Workday Peakon Employee Voice can be a valuable tool for organizations looking to improve employee engagement and gather actionable insights, but it's essential to weigh the pros and cons and consider how it aligns with the organization's needs and budget.

Pros

Workday Integration Real time Feedback Customization Easy to use interface

Cons

Cost Complexity Workday dependency Limited standalone functionality

Review Source

LC

Leslie C.  
FOC  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple and effective"

September 28, 2024

4.0

Overall, I haven’t had any big issues with Workday, but there is room for improvement of course. I compare it to ADP, mainly

Pros

It’s very simple to use and easy to navigate. The colors of the brand are also pleasing without being overwhelming.

Cons

It could have better tools within, however this may just vary based on the company/organization’s set up of Workday for their employees.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Better decision for the company overall to switch based on needs and efficiency.

Review Source

SC

Sean C.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Anonymity provides more authentic results, but the anonymity is not certain"

November 22, 2025

3.0

Pros

Survey responses are anonymous, which leads to more honest reviews that reflect reality better than when people identify themselves

Cons

It seems that the anonymity of anonymous reviews is not always failproof, and the size of the team matters. If you're part of a small team, your survey responses are more likely to leak

Review Source

SR

Silvia R.  
HR Assistant  
Environmental Services  
Used the software for: 1-2 years

### "An effective employees management software."

January 3, 2025

5.0

The software has provided us with a reliable platform where we are able to gather employees feedback and use the insights to improve our services.

Pros

Workday Peakon Employee Voice software allows us to dive deeper into what our employees are thinking and also allow us to easily do case studies and prepare reports efficiently.

Cons

The only problem we have been facing with the software is poor integration capabilities.

Review Source

AA

Abdullah A.  
Structural Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Workday Peakon Employee Voice Review"

October 12, 2025

5.0

Excellent and i really recommend any new business to start using for its features and ease of use too.

Pros

I used Workday Peakon Employee Voice when i was working. It easy to use and very useful to see the candidate profile as well as team collaboration. It also nice for employee management since it makes the job easier as well as easy to share files with other mangers. The customer support is helpful too. The price isn't that high so its valuable for money.

Cons

I had no problems when i was using the Workday Peakon Employee Voice. Very helpful and ease the job a lot.

Review Source

Phillip B.  
Insights & System Leader  
Hospital & Health Care  
Used the software for: 1-2 years

### "Peakon - best of the best for engagement"

February 11, 2020

5.0

Pros

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received. One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Cons

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

Alternatives considered

[XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)

Switched from

[BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/)

IBM Kenexa was being shutdown by IBM.

Review Source

Aidan D.  
Chief Product Officer  
Computer Software  
Used the software for: 1-2 years

### "A serious piece of kit if you care about your team and getting the best from them"

April 27, 2019

5.0

I've found Peakon to be a well-designed, sophisticated yet easy-to-use product, invaluable in managing large teams.

Pros

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Cons

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

Review Source

Paul D.  
creative services director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Using Workday Peakon in the Professional Services world"

November 6, 2023

5.0

Pros

Our company started using Peakon a couple of years ago and I love it. The user interface is inviting with imagery, simple to choose your rating, and gives an opportunity to add comments to any question. The imagery on each question is inclusive and diverse. The dashboard on Workday to see all of your survey results is helpful to look at when seeing where I rank amongst other employee responses.

Cons

No major feedback, I could see some nice background music while I'm taking the survey to get into that calm headspace.

Review Source

Aaron B.  
HR Business Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Incredible tool"

March 4, 2020

5.0

Extremely positive. Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from \[SENSITIVE CONTENT HIDDEN\], is fantastic and I couldn't thank him enough for everything he has done us.

Pros

This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Cons

I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

Reason for choosing Workday Peakon Employee Voice

Ease of use, level of detail.

Review Source

Richard E.  
Global Talent Acquisition and Retention Manager  
Financial Services  
Used the software for: 1-2 years

### "No better way to measure employee satisfaction."

November 24, 2017

5.0

Pros

Conducting employee surveys allows us to obtain crucial feedback to support our employees, working environment and future company strategy. The customer support team always listen to suggestions and the product keeps getting better and better. We are a big fans of Peakon here at Lombard Risk.

Review Source

SG

Samantha G.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Work day 2025"

May 5, 2025

4.0

Pros

It was good but I feel a lot of problems went unresolved but it was easy enough to navigate

Cons

It gets confusing during the sign in process with the business codes

Review Source

AP

Aakash P.  
Accessibility Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great for feedback discussion"

August 21, 2024

5.0

Pros

The ability for employers to respond to certain comments and for us to communicate with them anonymously is amazing and much needed. The surveys look very pleasant too.

Cons

There are some questions that I want to skip but it requests a reason for skipping. I wish we could just skip without any further actions being needed.

Review Source

BB

Blake B.  
Tech  
Facilities Services  
Used the software for: 1-2 years

### "Workday - Empolyee Voice "

May 14, 2024

5.0

Pros

You guys, WorkDay is a phenomenal company, let alone employee voice. I’ve had the pleasure of working on both sides. The time keeping side is just as great as this side. They listen, they work for you and as a team. Making sure goals and voices are heard!!

Cons

I really don’t have any cons. Other than they are a bit expensive, however. You get what you pay for, right? They provide great results for your money.

Review Source

CD

Crystal D.  
Interim HR Project Mgr  
Consumer Services  
Used the software for: 6-12 months

### "Peakon is a very insightful, effortless and customized tool"

December 4, 2017

4.0

real-time employee engagement/pulse data Heat map analysis that allows us to get targeted on populations that need attention automatic assignment of manager access quick reference tools benchmarks against the industry the ability to level-set against certain benchmarks, such as time in position

Pros

The ease of use and roll-out to our management community. Real-time employee pulse data Flexibility of the features, from questions, to survey and question frequency and set-up The on-going developments, enhancements This is not part of the software- but the support from Peakon has been phenomenal. Quick response time and insightful as they describe what we're looking for and they help us land the vision and execution. During set-up, our account rep was flexible with her time in accommodating our global timezones. When we were assigned a new account rep, there was a warm handover and the service has continued at its high level. Working with the Commercial side on expanding our subscription was also streamlined and without headache. It was straight-forward and our account rep was able to clearly explain the features, benefits and value of the subscription. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.

Cons

There isn't anything we don't like. We did ask for a custom one-off survey design, which Peakon was not able to do. However, they asked questions and offered an alternative that more so aligned to our objectives and what we were trying to achieve.

Review Source

Molly B.  
Creative Coordinator  
Education Management  
Used the software for: 6-12 months

### "Good Survey Tool"

February 20, 2020

4.0

It's helped our large company (800+ employees) in 40 locations give feedback on the company as a whole, and then on a smaller scale to our supervisors. We've never been able to do that before.

Pros

I like that I can give feedback on upper management without having to directly say something to their face. It shows how people feel in the company overall, so they know what to focus on to improve.

Cons

I don't like that an 8 on the score sale is seen as passive or negative. To me, an 8 is equivalent to 80% or a B.

Review Source

VR

Verified Reviewer  
CS Lead  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Emmanuel Review"

May 14, 2022

5.0

It makes survey drafting easy

Pros

It helps gather data for access the performance of the business

Cons

There should have inbuilt training on how to use the tool

Review Source

DM

Doug M.  
Co-founder  
Internet  
Used the software for: 1-2 years

### "Easy to use and gave us great insights"

July 2, 2017

5.0

Gave us great feedback on where we were doing well and where we needed to improve to moviate retain staff and build our culture.

Pros

Easy to use for both management (to configure, see results) and staff (to give feedback on the company and their experience).

Cons

The software was great. We couldn't slice the data down to all the views we would like but that is a function of the (necessary) anonymity for employees within a small organisation.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for focusing in on how to improve employee engagement"

July 31, 2019

5.0

Pros

\- Well designed software with great UX/UI, which has undoubtedly been a factor in the high usage rate in our workforce - Great flexibility in the question setup, allowing you to tailor to your business or team. - Great dashboards help you visualize the results and turn this into actions

Cons

\- No cons that I can think of! Would be interesting to have historical data available to the end-users to see how their scores have changed over time

Review Source

CP

Chris P.  
VP of HR & Finance  
Computer Software  
Used the software for: Less than 6 months

### "Awesome Employee Engagement Data "

March 26, 2019

5.0

Has really enabled us to improve the experience for our employees an managers, and gives an idea of what is impacting productivity.

Pros

Very easy to use, and provides deep insight to what driving employee engagement. Pretty quick implementation, and support is excellent if you do have any issues or concerns.

Cons

Can be challenging with anonymous feedback, especially in a small organization. But does encourage transparency which is a great benefit.

Review Source

VR

Verified Reviewer  
Technical Recruiter  
Internet  
Used the software for: Less than 6 months

### "Peakon Review"

August 29, 2019

5.0

Pros

Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality. It is also super easy to use.

Cons

Having to do monthly engagement surveys gets tiring, though this has more to do with how my company uses it...I think.

Review Source

KK

Kristen K.  
HR Generalist  
  
Used the software for: Less than 6 months

### "Very User Friendly and excellent Customer Service"

November 20, 2017

4.0

Pros

The system is very User Friendly, and very easy to edit or update content, the flow makes sense, and overall customer service is very efficient

Cons

Would like to have a report writer capability, however, am just learning the reporting aspect of the program.

Review Source

Jacquelyn V.  
Community Resource Coordinator II  
Insurance  
Used the software for: Less than 6 months

### "Money Matters with Workday"

March 12, 2026

5.0

I have relied on this software to manage everything from timekeeping, to filing of federal tax forms, leave requests, and viewing total compensation from one organized and simple interface

Pros

Employee management, user friendliness, ease of use and access, and seamless collaboration are just a few of the key favorite factors within this software.

Cons

I am not especially pleased with how sensitive the fields are for editing timesheets by users. Manual entries are complicated and often rejected. Radio buttons and dropdown menus might have had better user friendly outcomes.

Review Source

VR

Verified Reviewer  
Assistant Teacher  
Education Management  
Used the software for: 1-2 years

### "A Helpful Tool for Understanding Staff Needs "

May 16, 2026

5.0

My overall experience with Workday Peakon Employee Voice has been very positive. As an assistant teacher, I appreciate how simple it is to share feedback and how seriously the school takes the results. The platform helps leadership identify issues early, whether it’s workload, communication, or staff morale. It has improved transparency and made it easier for teachers and assistants to feel heard. The insights have led to real changes, like better scheduling and more support during busy periods.

Pros

What I liked most is how easy it is to give anonymous feedback and see how the school responds to it. The pulse surveys are short, quick, and feel meaningful. The platform highlights themes like workload, communication, and well‑being, which helps our administration understand what teachers and assistants are experiencing day‑to‑day.

Cons

Some survey questions can’t be customized, which makes it harder for schools to ask very specific questions. Also, managers need training to fully understand the dashboards and action plans, so the setup phase can feel a bit slow.

Review Source

VR

Verified Reviewer  
Territory Manager  
Furniture  
Used the software for: 1-2 years

### "Quick, easy feedback"

April 10, 2026

5.0

It makes it easy to share feedback and stay engaged without taking up a lot of time. I like that it keeps things simple and to the point, which makes it feel more usable.

Pros

I like that it’s quick and easy to give feedback without it feeling like a long process. The surveys are simple and don’t take much time, which makes it way more likely I’ll actually complete them. I also like the reminders and notifications to help me stay on top of things I’d probably forget otherwise. Overall, it’s pretty straightforward and not overwhelming.

Cons

The interface could feel a little more modern, and sometimes the surveys can feel a bit repetitive depending on how often they’re sent. Not a huge issue, just something that could be improved.

Review Source

VR

Verified Reviewer  
Designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "Thankfull for this tool"

October 27, 2025

3.0

It's a solid, easy tool to use and it's amazing our company uses this. I'd like to see more concrete changes in my team based on what we actually say.

Pros

It's fast and very probably anonymous. I can fill out the survey in a minute or less, also on my phone. I really like that it's so fast.

Cons

The emails are sometimes a bit much, it feels like just another notification to deal with when I am focusing on a project. I also WISH we had more proofs the feedbacks are really anonymous.

Review Source

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