# Naranga Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Naranga Software - reviews, pricing plans, popular comparisons to other Franchise Management products and more.

Source: https://www.capterra.com/p/151025/Naranga

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# 

 Naranga Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Naranga

## What is Naranga?

Naranga® is the leading provider of franchise management software and business solutions for the franchise industry. Its easy-to-use software platform automates operations and provides consistency across all franchise locations. Also, Naranga provides a list of services for franchise businesses focused on franchise growth. The services include franchise development, support, IT services (website development, e-commerce features implementation), lead generation, design, and content marketing.

## What is Naranga used for?

[Franchise Management](https://www.capterra.com/franchise-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Naranga?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.naranga.com/&name=Naranga)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Naranga

4.6 (16)

VS.

[5.0 (26)](https://www.capterra.com/p/179750/Brand-Wide/reviews/)

Starting Price

$0.01

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (15)

Ease Of Use

4.9 (26)

Value For Money

4.6 (14)

Value For Money

5.0 (26)

Customer Service

4.9 (14)

Customer Service

5.0 (26)

## Naranga alternatives

[4.3 (207)](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (44)](https://www.capterra.com/p/196842/ClientTether/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (22)](https://www.capterra.com/p/246429/Operandio/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Starting price

$6.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151025/Naranga/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Brand Management

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Naranga 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create and send email blasts/campaigns

A central repository to manage branding content across franchisees.

Track and manage the day-to-day operations of all franchise locations.

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and support multiple locations

Website through which businesses can sell goods or services over the internet

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.3 (15)

4.3

Based on 15 reviews

## Pricing

Value for money

4.6 (14)

Free Trial

Basic

$0.01

Per Month

Value for money

4.6 (14)

4.6

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.6

Based on 16 reviews

Filter by rating

5(11)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CM

Chris M.

Business Solutions Managrer

Facilities Services

### "Fairly average..."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

June 21, 2022

Pros

It's a useful place to centrally store key information relating to franchisees, their business, etc. We also use it to centrally store and share documents.

Cons

It can be clunky and not overly intuitive to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2022

Chris, thank you for your feedback and for choosing Naranga! We have collected users' experiences and started working on eliminating the clunky parts. If you have any other suggestions on what is missing in the current functionality, just let us know.

Adeline P.

Professional Recruiter

Consumer Services

### "Recruiter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2019

I could not locate some of the leads which I thought I inputted into the system. I put in a trouble ticket and the support staff quickly responded and went above and beyond to make sure it was tailored to my needs and specifications to help me do better in my current position. I would recommend this system and the support staff to anyone looking for a great lead generation database for their business.

Pros

Very detailed software. Easy to input and locate information. The tech support is amazing!

Cons

Nothing as a con about the software. I just needed more training in ways to efficiently utilize the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

DAve S.

Partner

Restaurants

### "Review of Emax - not Naranga"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 18, 2019

It's OK. Ease of use is the biggest problem

Pros

It's stable. Been around for a long time; has a lot of functionality

Cons

Reports are weak; requires Naranaga personnel to do a lot of things that I should be empowered to do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael M.

Franchise Sales & Development Manager

Retail

### "The future of location management software is Naranga!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2018

Our prior solution seemed to be stuck in the 90s. It worked, but it wasn't forward thinking. Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management. With our prior solution we weren't large enough to be heard but with Naranga, they listen to our needs and provide solutions in a timely manner....this is refreshing and exciting!

Pros

It offers so many more options than we were accustomed and for a price that we could embrace.

Cons

It is a change from our prior solution. Changing from how you've always done something to now doing it differently is an adjustment, but one that we were ready and excited to make. Change is good, not easy!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jenis M.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 30, 2018

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Mark K.

National Director of Operations

### "My experience with Narnaga has been nothing but positive since our first demo. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 25, 2018

Pros

The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results.

Cons

The challenge comes in changing the way we communicate as a company. We implemented Naranga just after the opening of our 30th location. Changing is never easy, but the sooner the better. I am confident that with Naranga as our communication platform, we are now wet up to increase the relationship between our Corporate Teams, and our Franchise owners and their locations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alyssa S.

Corporate Technical Coordinator

Entertainment

### "Our experience with Naranga has been extremely positive thus far! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 17, 2018

Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing.

Pros

We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.

Cons

We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Laura A.

Corporate Strategist/CMO

Food & Beverages

### "Fantastic product and people"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2018

Pros

As a franchise start up, it's imperative we have a vendor for our operations that can customize as we grow. Naranga/ncompass has surpassed expectations and enabled us to streamline operations, communication, on boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future.

Cons

Nothing comes to mind. The team has been very professional and timely with everything from responses to questions and customizations to ensure the software is well suited to our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

John B.

Founder & CEO

Restaurants

### "The team and Naranga are great! With so many modules, their training and support are very good. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 20, 2018

Pros

I have everything about my franchisees in a single software solution. It can be used from a PC o mobile device

Cons

The software is a bit "clunky". It does not integrate as seamlessly as it should, or flow smoothly. Naranga dos make constant updates and does appear to listen to its customers but there is still more work to do to make it more user friendly and better integration between modules

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kevin C.

Director of Communication and Missions

Restaurants

### "Excellent product and just what we need."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2018

Pros

The ease of use, the features for brand wide communication and the price is unbeatable. Plus, I love the modern fit and feel of the product.

Cons

That it doesn't work with gmail's two-step verification or Okta. Because of that, none of the syncing of calendars or emails has worked yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151025/Naranga/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)